We specifically work with one technician and shes always super helpful and super nice. She understands how to get things done and ensures that its all fully taken care of before she even thinks about leaving it with us. She is always quick to respond. When we have outages, questions, etc, theyre right there in a quick way. Thanks so much Carolina Digital. Thank you Chris Villa. We appreciate you all so much
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Weve been using Carolina Digital for years now. Great system, service and price!
At Levine Law Group, we had an amazing experience switching our phone system to VOIP!! My only regret was that we didn’t do it sooner! Chris Villa and her team were top notch and I highly recommend them!
We love our VOIP phone system from Carolina Digital Phone. The product works like it should and the features are fantastic and easy to use. Also, tech support is top notch. I cant say enough good things about the staff and how quickly they are able to resolve any issues we have had while getting everything up and running. 5 star company!
Great Service for my business (SMARTCARE)
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.
The Carolina Digital team is helpful and always there when we have questions, but better than that, they have everything set up so that we have few, if any, issues. Highly recommend!
Love working with this team of professionals. They are always pleasant to talk too. Eric and Matt are top notch in support and always willing to help with any issue you have!
The staff at Carolina Digital Phone are very professional and always solve any issues we might have with a simple phone call. I highly recomend their services, they are the best!!
Just a note to say; WE LOVE Carolina Digital!No more Vonage Frustrations!Your system has been a blessing! Who smiles when the invoice arrives? WE DO!I would encourage anyone looking for a competent digital phone service to contact Carolina Digital. They have helped our office significantly, simply by being streamlined! Video tutorials are very helpful and great customer service, all the way!
Love Carolina Digital, especially Chris V shes wonderful! Team is helpful for our questions, quick, and easily accessable.
Impeccable Customer Service! After several years, we decided to bite the bullet and switch phone companies at work. Carolina Digital Phone was very professional, expressed amazing customer service and made the switchover FLAWLESS! The fact that our bill was also lowered by about 75% per month was extra BONUS!
Very good and responsive company. Highly recommended.
Levine Law Group highly recommends Chris Villa and the whole team at Carolina Digital Phone!
Our switchover to Carolina Digital Phone went well. The technical components of their service have been excellent, and support is readily available when questions arise. Highly recommended.
As a small business, we initially switched to Carolina Digital because we wanted to reduce expenses. We already knew and trusted Carolinas representative, so it seemed a positive move. We are brand new users, but if the transfer process is any indication of this companys service, we have made a very good choice. With our former server, 30 minute wait times to a foreign call center was typical. Carolina answers promptly, solves our issues efficiently, and we have a personal contact with our own representative who stops in the shop when we need him. We are very pleased and highly recommend Carolina to other businesses.
The recordings were down for about a week. Eric Lyon had our issue resolved immediately. We are always very satisfied with Carolina Digital!
We receive excellent service from Chris and others at Carolina Digital Phone.
We have been with Carolina Digital Phone for several years now. They have always seen to our needs large or small. They accomplish this through their continued effort of quality customer service. A service that is at an A+ level. I highly recommend them for all your VOIP phone needs. Thanks to Nicky and all of the gang over there for a Job Well Done!
Great company. I use them to manage and provide phone service for 3 branches. They have great features and great support. I highly recommend CDP!
Highly recommended. My company has been a Carolina Digital Phone client for 15 years. They hosted our servers, host many of our websites and weve used their phones for both business and personal use. Were impressed with their support, which is always most important to tech-minded businesses like ours. Even though were a small business, Nicky Smith and Chris Norris have treated us like were enterprise-sized. From configuring our firewall to ensuring that we understand the phone interface, theyre top notch.
Our Company has been using Carolina Digital for the last 10 years, before it was Carolina Digital. Great folks, terrific service and we save money every month.
Fantastic Product and Service! Ability to offer any small business the Phone System Features of a Fortune 100 company at an excellent price.Whats even better then the competitive advantage they give our company? The local support based in North Carolina. We know that we will always get friendly US based support when we need to reach out. Whether it is fixing an issue we introduced but usually adding services they are the best!
Carolina Digital has been wonderful! They are always responsive and the cost of service is reasonable. Their staff has such fun personalities, they are a pleasure to speak with and they are always happy to help. Can’t think of one negative and would recommend them to everyone!
Choosing to work with Gary Tomlin at Carolina Digital Phone made the process of moving to VOIP simple and seamless, and the purchase of a new phone system affordable. So glad to have this local business as an option for our local business- Godwin Insurance Agency- where reliability and customer service is top priority. It gives me peace of mind knowing that help is just around the corner if we should ever need it. The entire Carolina Digital team- sales, installation, training and service- is awesome. Should have done this years ago!
Truly a great company to work with. Theyre are always there to help with any questions I may have. They are patient and work with you. Shout Out to Nicky for all of his help and getting us set up and squared away. I really appreciate all you have done to go over and beyond. All the staff is great and I encourage others to use this service!
Carolina Digital has been amazing from our very first contact almost a year ago. They saved us thousands of dollars on phone service, with a superior product and excellent additional services like their mobile app. On occasion since we implemented their service weve needed to contact them, they have been amazing. The best customer service Ive ever had from a phone or internet provider. We are a tiny customer by comparison to their usual customer size and have never felt small or unimportant when reaching out to them. We could not be any happier with Carolina Digital. They take service to a new level.
We have been using Carolina Digital Phone for our primary phone service for over a year. The phone sounds great. We have not had any problems. If we have had questions the service has been prompt and courteous. I would suggest Carolina Digital Phone to any individual or business that is searching for an economical, quality VOIP phone service with excellent customer service.Angela DulaGeneral ManagerDirect Concepts, LLC
Great crew to work with! Thanks for the help in getting our phones up and running.
Ive been using Carolina Digital for about 6 years, and they are great. Plans are affordable, no outages that I can recall, and their personal customer service is excellent! I highly recommend Carolina Digital.
Carolina Digital provided us with excellent phone service and customer support. The team is outstanding. We did have to transition to another provider due to a lack of mobile phone application features. We have had many more headaches with the new providers office phone system than we ever had with Carolina Digital.
These folks showed very good customer service. They were very knowledgeable and provided an excellent solution with features we needed due to business growth and at a discount from our previous provider. I would highly recommend them for any business.
Our firm has been a customer since 2005 and we have always received top notch performance and service from Carolina Digital Phone. Further, as technology changed, we were able to migrate to improved phone systems without missing a beat in our business process flow.
I have had wonderful customer service! The few times I have had issues, they have been timely in helping me and always made sure the issue was resolved completely.
Great company to work with. Their phone service and support are outstanding!
Awesome support in the migration of our services. Tech and sales support like no other.
I’ve been a client of Digital phone for 6 years and every year these guys out do them selves. They have an amazing team and a user-friendly system that is the top of the line. These guys definitely played big role in our success and growth.Thank you from everyone at T&G Tax Service!
Great response time when we have a question or another issue. Personal service at a fair price!
Super FAST response and fixed my problem right away. The rep stayed on the phone with me and made changes to my account as we spoke then she called back a couple times to test it out and make sure my issue was resolved. Very HAPPY with true customer support!!!
Great product, service, people and price! I highly recommend for any business. Keep up the great work!
Brilliant service, solid technology, awesome VOIP telephone selection and EXTREMELY competitive monthly pricing. Been a customer for over 5 years and our company has offices located in many states. Carolina Digital/Digital Phone.io keeps us reliably connected, with each location just a speed dial button away.
They have great customer service and has always been there to help when and if I needed them.
Wonderful Company- have been using them for years and they have always been terrific! Very responsive and helpful.
We have been with Digital Phone.io for about two years and have been very pleased with everything. There support and customer service is great along with wonderful product satisfaction. This company has been a great asset to our organization and brings great value and technological advancements. I would definitely recommend this company if moving over to VOIP solution or even if you are changing service providers.
We have used their VOIP phones for about 2 years. No problems with the equipment itself and no downtime. When we have a user related problem, they have been very quick to respond and have always come up with a solution.
Great phone service and excellent customer service. I have never had an issue that wasn’t resolved immediately. Glad to be an ongoing customer
We use DigitalPhone at my office and always receive great service. I can get in contact with customer service very easily and my requests are always resolved promptly.
Have been using them for our companys phone system for years now The support is phenomenal and one of the biggest reasons we would highly recommend them. They are very professional and knowledgeable and take the time to know their customers.
I cant say enough good stuff about Digitalphone.io. I have used their hosted PBX service since June 2007. They are fast to respond to any changes, questions or problems that I may have. I recommend them to anyone looking for a great service provider.
Amazing service and great people. Love working with this team.
Excellent company and people, always prompt with help & responses. Everyone is so Professional and helpful.
We have been with Digitalphone.io for a couple of years and are very pleased with their service and responsiveness.
Great, fast, friendly service!
Very prompt, timely and professional response and resolution
Great customer service - quick to respond and resolve any questions we have.
Awesome job. Reliability is amazing. Monthly bill accurate ... nicely done.
I have been using Carolina Digital Phone service for the last couple of weeks. The features and support is great!!!
No troubles at all with getting started and using this system.
Great service, managing our account is simple, fantastic technical support.
Pleasure to do business with.Always prompt and courteous.
Over the course of 30 years as an entrepreneur and phone customer, I’ve worked with a lot of phone providers and heard excuse after excuse about why they can’t accommodate my requests, usually after painfully being left on hold for lengths of time or having been transferred person to person to person who could not fix anything. I dread talking to phone companies about as much as do going to the DMV.Digialphone.io is the opposite of what is stereotypical to the industry. Whatever I need they provide. When I call support, I usually get a human being within seconds and have never waited more than a couple of minutes. I have yet to be transferred because the people that answer are professionals that know how to get things done. It is refreshing to deal with a company and people who know what they are doing. The pricing is affordable and simple. They dont try to nickel and dime you with add-on features. You pay a very reasonable price per user and it includes making that phone system do whatever trick you want it to do.Thank you Digitalphone.io for rescuing me from the frustrating, time wasting bureaucracy of Megapath, Timewarner/Spectrum, AT&T, Bell South, etc.
Wonderful company to work with and also great support.
The individual who assisted me was very kind and very efficient fixing the issue.
Very professional. Excellent support staff.
Great phone service, great support, great value!
Cant say enough good things about Arianna F.. She is awesome!
Super company to work with. Quick attention to my requests.
Very quick response and clear directions to fix the problem!
They respond very well to our needs.