Tonya at the reception desk is such a pleasure every time I see her. Personable and welcoming :)
They canceled my daughters appointment without even testing her. The doctor mixed her up with another patient. How the hell do you keep your records? My daughters name is not a name you will easily mix up with someone elses. I realize they didnt have my new phone number to contact me, but why was it canceled in the first place? Please do a better job of keeping your patients records together so you can keep up with who you tested. I will not return, and will turn this over to the BBB
I appreciate greatly how Dr. Altabet works and his ethic but the front staf/receptionist leaves something to be desired. Lisa Haslam was really rude, unprofessional, crass, and indignant over the phone. But face-to-face there is no attitude. Smh! Have a seat and have yourself something to drink! I declare where is that warmth over the phone, sheesh! I Thank God, that this is my sons last testing session, I am not sure, if I could deal with her; on an everyday basis with all honesty. However, Dr. Altabet Rocks!!