The team at rental works is always helpful which is especially important to me as Im just a homeowner that likes to use heavy equipment for DIY tasks.
Called and asked about renting equipment and was told a price. So I drove all the way across Greensboro and when I arrived i was told I had to use a card for first time renting. So why wasnt i told that on the phone and could have saved me a trip across town.
Great Customer Service, The staff is very professional and friendly. They offer a variety of equipment for your projects. I give them 10 stars
Every time I come to rent equipment here I always have a great experience. The workers here always give you their full attention and always make sure you have the best price no matter what you are renting. They always give you the answers to your questions without an attitude and always have a smile on their faces. This is what customer service is about! I will always rent from Rental Works when there is work tk be done. Keep up the great work!!!
The staff members at Rental Works were super accommodating in selecting and fitting me with the proper equipment needed for my job. Very personable and professional. Highest regards for their service.
I’ve rented a variety of different pieces of equipment for work around my house. The team is great to work with getting me the right equipment to do the job. The rental and return process is also very efficient.
As a homeowner, I have rented many tools both large and small from Rental Works. They have always been helpful and very accommodating. I highly recommend giving them an opportunity to satisfy your rental needs.
I rented a 26-ton log splitter for the weekend at a very good price. Service was outstanding. I was able to set up the rental over the phone and did not have to go into someones space to fill out forms and pick up the equipment. Personnel at Rental Works came out to help me hook up the splitter to my pickup and to demonstrate the controls for the device. When I returned the splitter this morning (Monday), their personnel met me at the door with my receipt. Everything worked as it should. I would certainly recommend this business to anyone looking for a good log splitter--and I plan to come back the next time I have several cords of wood I need to split!
Great service and excellent products. Love working with them on home improvement projects.
Man this is a great environment to come to everyone has a smile on there face an ready to assist you .there the best 💪🏽💪🏽💯
Great people and great prices. Equipment is well maintained.
During a recent ice storm I was wondering how I was going to keep the tropical plants alive at New Garden Gazebo after we lost power. Shortly after the power went out, I received a call from William Duke offering to have one of his employees meet me at his store so I could pick up a couple of kerosene jet heaters. William and his team saved the day and all of our tropical plants. A huge thank you to William and his team.
I rented a hydraulic stump grinder. The first unit was dull, but the manager made it right and I got another unit later to do my job right. Good customer service, thank you.
OUTSTANDING! I rented 2 different lifts, 1 they delivered to my house and picked up. Both lifts worked great to power wash and paint the high parts of my house. Lifts were very high quality and worked great! Great customer service - Thank you Daniel! I would not go anywhere else.
This place is 10/10. The staff is extremely friendly and knowledgeable and really go above and beyond. I had an issue with a unit I rented and the owner met me on Saturday evening at 8:00 pm to swap it out. If you have any rental needs, I highly recommend going to them!
I have rented a lot of equipment from other rental companies but William and the guys at rental works are the best by far. Fast delivery, best price and great quality equipment. You can’t go wrong with these guys.
I like this place highly recommended. Staff friendly and ALWAYS have tools in stock.
Awesome service. William met me on Sunday to resolve an issue I had. Thanks for that!
This is only place I rent equipment from. As a contractor, there are 3 things I care about: 1) They got the best prices. 2) Ive recently rented 4 different 8k+ lb machines that had less than 300 hrs on them. 3) When I have an issue, day or night, I call my sales guy Grey on his cell phone (not an 800#) and he makes it his problem. Nobody else can touch that kind of service.
I love these guys. Great service. Great folks. Great equipment.
Good company to have on your team! Grey always makes sure me and my guys are taken care of. Even stops by to check up on us sometimes on site. Look forward to working with them in future.
I rent all equipment from these guys for my Construction company. Grey is by far the best sales rep I have ever worked with. He goes above and beyond to make sure I have what I need to get my jobs done. If you need something, Call and ask for Grey Wordsworth!
Good equipment in good repair. Great rates and great people.Easy to reserve equipment when you need it. I always use Rental Works.
GREAT SERVICE!!! Gretchen was so professional and helpful. I use this company every year to rent tables, silverware, linens and other items for my friends giving dinner we have every year.
Great really helpful staff. New location is way better and makes loading and unloading easy. Great rates and great selection of equipment.
Have everything you need and more you didnt know they rented.. even rent chainsaws
I rented a popcorn machine and it was a very pleasant experience. They gave me a clean machine to use and made sure I had all the instructions and supplies I would need. Very friendly and helpful staff.
I was recently working on my Eagle Scout Project and needed some equipment. As soon as Rental Works heard they immediately lent me everything I needed free of charge. I used a nail gun, scaffolding, and a trailer over 3 days. Great tools and even better people. Great place to go.
I recently rented a stump grinder from these folks and it could not have gone better. I had never done this before and they not only guided me to the right equipment, but also showed me how to use it and gave me some valuable tips. Knowledgeable, friendly and very helpful.
Terrible experience.Reserved an aerial lift to pick up this Saturday and use throughout the weekend. Took today (Friday) off from work to prep for the large job I had ahead of me. This entailed emptying out the barn, moving around equipment etc. Something told me to call them this morning to confirm. Called and they said that the lift I was going to get was not available but theyd call me back.By 4:45pm I received no call back so I called. They advised they would not have the lift nor anything else that would work.Unbelievable. Terrible service. Dude I spoke with could care less that I lost a vacation day due to their incompetence. Didnt even offer to comp me for a future rental. Apathetic at best.Whats the point of making reservations if your not going to honor them? Imagine using their party rental services for a wedding and they did the same? And to not even call me....I had to call them and twice.Im torqued. As far as Im concerned, I will NEVER use them again. And I highly suggest that anyone else that considers taking vacation days or relying on Rental Works.....run and go somewhere else. Fortunately I found another place, (HercRentals), with the same product that will rent me the equipment from Friday night (not Saturday morning like this place) to Monday morning for the same cost. And their service was MUCH better.This is why companies go out of business....poor business practices and pathetic service. Seriously....save yourself the aggravation and use another equipment and/or party rental supplier.
Dont know why you would go anywhere else. Ive rented a bobcat, log splitter, tiller, trailer and aerator on the Rental Works side. Ive also rented tables, chairs, and linens from the PartyMakers side. The staff is helpful and professional; prices are great...especially the propane tank refill.On the equipment, the front desk folks always showed me how to operate it and made sure it was working properly before I got it. Zero problems and returning it was easy.On the party stuff, they always loaded it quickly in my truck, and unloaded it for me when I was done. Everything was new or near new, clean, and worked as expected.
Those guys are good even know their customers by name
Glad to see the guys move to the new location! world-class outfit of hard-working individuals.
This place is a joke . they send out something to use it breaks they want fix it or pay for wat went wrong . they dont tell u u can only use it for 8 hrs then they charge u more . everyone knows u rent something for the weekend u rented it to use all weekend not half a day.lol i hope they go broke.
They have a great location for renting (Downtown)
Lot new equipment. good prices friendly people
My husband and I rented a skidsteer and trailer from these guys for 1 week and paid the weekly rate of $849 and when we returned it today they charged us another $250 saying we didnt pay the weekly rate that it was only for 2 days. These people are crooks and we wont use them ever again. If you can get the same thing somewhere else I suggest you do so. The only reason I gave them one star is because I had to to write this review otherwise I wouldnt give them any stars.
Excellent customer service, great new location
Almost impossible to gain entry safely
Everything went as planned. No complaints.
First class in every category.
Excellent place to rental stuff
Nice people to rent from
Cheap