Im not great with names but both the guys in this office made my experience great! They were super friendly and down to earth and very knowledgeable about the program... make sure you go to smart Start for all your interlock needs!!! Great job guys!

These guys were great. Made a rather aggravating situation into a very pleasant experience. Super friendly. Very informative and encouraging. Great senses of humor. And very quick. Thank you so much for making my initial install painless! See you guys every 30-60 days for the next 3 years LOL!

Great guys. Explained the system in detail. Had me in and out for install quickly. Highly recommend.

I had a good experience with these folks they explained everything that i should expect and were very nice i do recommend them

Great place and helpful staff! Their customer service was always amazing and I had a great experience overall, under the circumstances. I’d recommend them above anyone else.

Great customer service, very helpful and informative. Thanks!

Top Flight service, no one who come to your is expecting it to be any fun. Its a bad experience in general but these guys have always been super polite super professionals and right on time

I had a very good experience there! They were very helpful!

Dont use this company!!! Their device fails from breakfast food and you go to pay THEM for making YOU come back so your car dont stall out. And ontop of THAT the DMV thinks you are drinking now

I went o this facility to get my ignition lock installed in April of 2017.As you can imagine, I was stressed and not at all aware of all the ignition lock entailed. The young technician who installed the device was polite, kind,, and respectful. However, the older guy, his name is JEFF GILSOY, was disrespectful, short, impatient, dismissive, impolite, and rude. There is a lot of information to learn and absorb in regards to the operation of this device. This guy rushed thru the information and when I asked questions he acted like I was an idiot. I now go to the Winston-Salem location for my calibrations, where the technicians are polite and respectful.

Terrible service. Very rude. Didn’t want to answer questions. Especially a guy there by the name of Scott Rockenstock ( not sure of spelling) treated me as a second class citizen. Seriously needs to be reeled back in and given a crash course in customer service.

Fixed a problem for me that the wilmington office made. Friendly, always in and out with calibrations.