My neighbor hired this company to remove the trees between our houses.They asked our permission to use our driveway to access the trees.As a result they crushed 2 pads of our driveway and cracked another.They will not return our calls or respond to the email we sent for the cost to repair these 3 pads. We will now be forced to pursue the matter through the court system. If you hire them be sure throughly check out your drive way before paying them. Also, do not allow them to access your neighbors property. They did come and clean all the hydraulic fluid they leaked down our driveway when they cut their hydraulic line.
Just wanted to give a BIG THUMBS-UP to Fields Tree Service, Greenfield. They cut down a tree and ground the stump. Hard workers. Left our yard in good shape. Reasonable $$.We highly recommend.
They did great the work that they did. But they didn’t take one tree down because there was a phone line in the way so I got the line taken down and paid Fields $300 to come back and take down the tree. They said since it was a small job they would do it when they were in the area for a larger job. They never did come and it was months later. A neighbor complained about the dead tree to my brother so he hired someone else to remove it. I talked to Eric and he said he would refund me the $300 - I have not received the refund and I keep calling them and leaving a message. They have not returned my call and I desperately need the $300 to help care for my Mom who has Alzheimer’s. The tree was on her property and it’s her money they have not paid it back. I have no idea how to reach them because they are totally unresponsive to my phone calls.
Although the estimate was done quickly, it was very hard to communicate with Eric after that and get a date and time scheduled. We needed one Colorado Spruce removed from our yard along with stump removal, and I left a number of messages that were never returned. Eric advised me that since ours was a small job, they didnt put these on the schedule and worked them in whenever they had time and he wanted to call last-minute whenever they were available to do the job. Finally got him to agree to do the job on Friday, July 24th, and when I called him in the morning to get a time estimate, he said he would call back in an hour or so to firm things up...he never did. I got the impression that our job just wasnt important to him, and the lack of communication caused us to seek out another company (who did the job two days after the quote and was less expensive than Fields).
Eric helped me with good advice over the the phone. I sent him photos of my tree fungus and cracks. Eric responded with solutions and even recommended I seek an arborist to help further. I am amazed with his follow up...even when it was not a sale for him!
No comment