Poor communication. Poor customer service. was quoted 875 for the job. Went to pick up vehicle and was told the total was 984. When asked about the price difference, I was told basically, they ordered and quoted the wrong part, had to reorder and that was the price difference. They didnt call to notify or okay the price difference just went ahead with it to keep up and get other things done. When I got there, after not being call, they said they just had to get the receipt.....which took 40 minutes! 5 other people came in and out no problem.Again, terribly poor customer service, communication and overall all interaction. Had they simply communicated with me or my husband (who also called to check and was left on hold for 15mins while they checked, only to be hung up on) I probably wouldnt have had an issue with the price...but because they dont know how to communicate, I had to pay the difference for THEIR mistakes.Its sad really, we took the car there because we were hoping to find a local shop to support and that could service all of our cars and work vehicles as well. We will not be returning and hopefully the work done on my car was done well. Only time will tell, but avoid this place if you are wanting timely service, decent communication and even somewhat quality customer service!
Daves Garage provided me high quality services on my vehicle. They provided me honest recommendations for some other issues with it too. They truly want what is best for the customer and will go the extra mile for them.
Love them Love them! Recently took my truck Big Bertha in for a new starter and the level of customer service will keep me as a forever customer! Will refer all my friends and family! Thanks guys👍🏽
I sent my car in with a tire that kept leaking. It turned out to be a nail and they plugged it for $20.00. These guys could have lied to me and sold me a whole new tire, but they are honest and trustworthy. I took them 2 dozen donuts then next day to thank them for their honesty. My husband & I have taken our two Prius cars for emission tests at Daves for several years, but Daves will now get any other service we need! During this Covid-19 pandemic we need to support our small business owners!!!!
Site says they do emissions just to show up with a hard written sign on door saying no emissions today. Waste of my time.
E I felt like I was on a horror movie set. Went for emissions but the conveniently had a sign on the door stating NO EMISSIONS TODAY.second time I stopped in the past 2 weeks. Tons of what appeared to be junked cars took up a majority of the parking spaces. Yeah, no.
Has taken care of our old work because and keeps it going. Good work guys!
Brakes, rotors, fixed a vacuum leak. Took the car in after closing and done by closing the next day. Awesome, friendly service. Old school experience with staff thats been there for years!
I was there for an emissions test and even though they were short handed, they were very accommodating.
Timely fashion calls about progress once car was looked at. Polite customer service
Emissions testing. Nice and quick. Very polite.
Stood waiting 10 minutes to be acknowledged by person behind desk who was on phone but not even speaking to anyone. I guess he cant multi task or stick up a finger as to say hold on please. I walked out taking my 600 dollar business elsewhere.
Do not use this garage. They’re way out of line. Mother in law took her car there to do a diagnostic check. They told her it needed a timing chain and said $2000.00. Garage down the street charged $975.00. Mother in law went to get her car and he charged her 200 to hook a OEM Meter up to it. Huge rip off.
Daves garage is my favorite garage to use. Fair prices and great customer service.
Very good. First class service.
I have had my last 4 vehicles service at Daves garage you cannot beat the quality of service and the knowledge of the technicians not to mention the owner Michael is a super nice guy
I have been going to Daves for over 30 years. I have never felt I was taken advantage of with regard to work on my car. The staff is courteous and professional. The do great work.
Very friendly and fast emissions even when busy.
We took our car for an emissions test. Mike was polite and professional.They were quick and efficient.
For dependable and personable. I trust them with all our vehicles.
Best place to go to get your car done. And best place for admission testing. Very kind.
Great place very reliable and prices are affordable
Ive been going to Daves Garage for about 30 years. I very never complained about poor workmanship. Like one other garage on Forest Home Avenue. Daves prices are less than other garages in the area and use higher quality parts. I used one other Garage on Forest Home Avenue for a brake job, because I couldnt get it in at Daves. And ended up paying $910.00 for front and rear. And the pads they used were carbon and didnt last 15,000 miles. I took the vehicle in three times and the owner didnt seem surprised my hub caps were black from the pads even though I get my car washed every two weeks. I would never go to a garage that doesnt have a name just letters. I learned a lesson never leave a good auto repair shop for haist, just because you cant get in.
Always provides professional, prompt service.
Fast emissions testing, friendly staff
Only if the did emissions more then 1 day a week
Had my son jeep fix there . Super nice and affordable and extremely nice andfriendly
Went for emissions and sticker, didnt take long at all, in and out pretty quick
Amazing service, very professional
Friendly. I just waited 15 minutes for them to do emission testing.
Very friendly and confident was able to get emissions and sticker for my car. Done. There was a wait but well worth it.
Went for an emissions test. Only bad part was having to wait outside because of covid distancing. It was chilly! Otherwise, nice man and test was done.
Took my car in to be checked for water damage. The called me a few hours later that nothing was wrong with my car. They are very honest and professional. I also was a first time customer. My new mechanic shop.
Always a great experience! Always honest with you, and offers choices whenever possible. Always lets you know if something isnt necessary, or an alternative when available.
Down to earth no pressure fast service have been back multiple times and well go there in the future
Overcharges saved over 700 dollars elsewhere same job.now thats a big problem.
Daves Garage took great care of my car. They quickly diagnosed my leaking fuel line and got the repair done in the same day. Great service, great prices!
Never had a problem with there service there. Untill today, been a long time customer. But when you call a day before to get a job done the next day and you say no problem. You should at least look at the car that day.They said they might look at at it tomorrow or maybe the next day.Sorry if you would of called me I would still be a customer but to go there to pick up when you said it would be done and not you didnt even look at it yet is unacceptable.
Awesome place honest service reasonable prices If you want your car done right bring your car
Tried to get emesion test they were very rude.told me if I was in line for a long Time and it was closing Time I would just have to go home.not friendly wouldnt recommend them.terrible customer service
Awesome service
Very helpful
I wont take my car anywhere else, they are so honest, and do a great job, but also try to keep your bill as low as possible. Extremely knowledgeable. Almost all my friends & family go there now, & everyone is always really impressed.And they are completely full-service, not just a brake shop.
All I wanted them to do is to check if I had a exhaust leak and they where going to charge me 100 and some dollers for that and plus the part and labor of course and the young kid was really a brat at the front desk
Great service. Fantastic pricing. Great shop
Great people.
Amazing service, super clean shop and timely accurate.
Went to Daves Garage on a whim since it is close to my house (within walking distance). I recently had work done on my brakes nearby at a competitor and was very happy with their service, but their prices were way high. They quoted me at $950+ for front struts on my car. Daves Garage quoted me at $650 plus the did the required front-end alignment without a separate charge. Work was done quick (within the day) and my car seems to be in great condition.Would have loved one of those extras like a quick car wash or an air freshener but those add to the price ultimately. I will definitely be coming back to Daves Garage.
Terrible. Just awful auto repair. Took my 2009 Toyota Camry into them for repair and when I get the car back, the air cleaner assembly is sitting in the back seat. So I call them and ask why is the air cleaner assembly sitting in the back seat to which they reply, The bolts were missing so we put it in the back seat. Now this was a fully assembled auto that I took to them for an estimate. Now this was a fully assembled auto that I took to them for repair and now I wouldn’t trust these clowns to repair my bicycle after this.
Had an emergency repair needed on my car & they fixed it even though it was a Saturday and i did not hav appt. They treated me fairly w the price too. Thanks!
Very rapid service, friendly staff & straight to the point
Honest and quality work. They have been in business for over 40 years. Explained everything in great detail and gave me all my options.
Can be a little pricey at times but only shop my family uses!!! You know the job is going to be done right! Highly recommended
These guys are fabulous! Honest & fair price! They identified the brake noise as just rust. Didnt try to charge for something that did not need to be done. Mike, the guy that use to be behind the counter, has been a complete gentleman and even pumps up our bike tires when we wobble in!
Good
$300.00 to have my car end up smelling like smoke and still didnt get the problem fixed. No thanks.
Really fast
Emission test. Pretty fast service
I needed to get my emissions test done so I called asking if I needed an appointment and they stated no so I went in hours later and they got my car in right away and did the emissions test and it was over and done with very quickly. I was very satisfied and would highly recommend as everyone was very friendly and nice about it
Scammed my friend by charging him for a new battery, then simply reinstalled the old battery and declared it fixed. Do not go here
Great work great ppl
Mike is great, he got me in for an emission test and let me pay for my registration there. My dad and I go there whenever we need work done on our cars.
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Do not go to Daves Garage. They will lie to you with a straight face.I went today (April 15,2016) To have them fix a rattling Brake Pad.I was quoted $140.00 for the job This included the $5.00 anti rattle clip and tightening the bolts of my splash guardI did not proceed with the service. (You can install an anti rattle clip in less than 10 min.)I was charged $40.00 for them to look at it and and was told they tighten my splash guard. Which they did not do. They flat out lied to me.There was not splash guard installed. I removed The splash guard In February 2016. so what exactly did they tighten? nothing.I will never step foot in this place again
Good work performed. Reasonably priced.
Ever since i moved to Milwaukee 6 years ago, i have been going to Daves garage for repair and maintenance of my car.They are honest, upfront about repairs and costs, and friendly. Would highly recommend them over any other repair shop in the area.
Made sure my car was good to go
Very unhelpful.
Honest high quality service, have been a satisfied customer for over a decade.
Great place to get your car repairs done
Outstanding service and prices. Very trustworthy.
Great service, reasonable rates, and knowledgeable. You couldnt ask for more in regards to mechanics!
Several times I have taken my car here and received shoddy repairs.I had a Honda Civic with a much needed muffler repair, they sawed off the previous muffler and poorly welded on an incorrect fit - all due to their laziness of actually ordering a muffler that would fit the car properly. Their welded muffler fell off within the week and they tried to charge me to have it welded back on again. Unreal, I turned around and had a friend replace it with the correct part - for close to free!Again, years later, I returned to have my transmission looked at for poor shifting from 1rst to 2nd - they tried to charge me to have the entire thing replaced for well over the cost, claiming the entire thing was toast, an estimated $4000 repair of what would cost me only $1,700 to get ahold of the parts myself. I immediately took my car to another garage... turns out it was a LOOSE BOLT in the drive shaft! $250 repair, no problems since.They also consistently wait until you call them to tell you whats going on, then act as if theyre the ones doing you a favor - its 4:30pm, you close at 5, is my vehicle done or what?! Sorry, weve been busy. Yeah, me too, would you look at that!I will never take a vehicle back there. What years ago used to be a place I swore by, I no longer see fit to even look at my vehicles. If they can get away with doing the cheapest (but not on your wallet) shittest job, they will. Other members of my family and friends have also had problems with them, but I am content to only speak for myself.If you have money to blow and time to waste, try them out and see for yourself.
Great honest service at a fair price. Its the shop I use for all of my auto repair needs.
I would never return they where price gouging and ridiculous I took my vehicle somewhere else for half the price and a great job
Poor customer service and long wait times.
Great place great service
Had new radiator and intake manifold replaced in 2015. (1500$)2017 and both parts are needed to be replaced again!Dishonest shop who would not offer any solution due to their negligence.Do Not go here
They does a great job here on your vehicle
Smart and helpful
Got me in and out pretty fast
Iam the owner of E&R heating and cooling.this is the shop to go to!
Had inspection done was ready before stated pickup time
Charged my grandma $10 for an emissions test when theyre SUPPOSED to be free and when I asked why they said it was a just a service charge.
A bunch of liers/thieves.
Nice
Very professional and friendly
Liars, take the money and do nothing!!!
Good customer service
Always very helpful
Worst shop in the city
Liars and thieves
Horrible
Dishonest repair shop
Dishonest