EDIT: A few weeks later, got this in the mail! Great company! You will NOT be disappointed!!!Can’t recommend Ken and his team enough!!!!First off, he’s a veteran, I always try to utilize vets first!But I found that out AFTER the fact. Within hours of contact, they came out for an estimate that blew us away! Cheaper than renting a professional machine and buying chemicals for it! I enjoyed time on my porch, he and another tech even moved furniture I couldn’t. I offered to help with it before they even started.The pics don’t do it justice. We bought a hoarders home, complete with pet accidents and a one time mouse infestation. I think the best tell is the first blue/gray carpet to the cleaned bright blue. Can’t tell u how gross it was. We’d vacuumed that room dozens of times.Ran out of funds to replace flooring and looked into renting equipment or just buying it. After reading a Consumers Reports review that pretty much suggested hiring a pro, retail machines suck (and not in the way they should!).So hit I up My Greeneville on FB about options and ACR was the overwhelming winner from the locals. So glad we found them.Showed up professionally early! Got right to work, moved what I couldn’t and he made mention of our hvac filter area. I laughed as I noticed they did ducting and was going to have them give us an estimate.They will be back for that job soon!Can’t recommend them enough!Affordable, on time, fast & efficient, friendly, professional and did I mention much more affordable than we imagined?Oh yeah, check out his ratings! 54 reviews on FB and EVERY ONE OF THEM IS 5 ⭐️! That’s something!
Very nice and efficient staff. They were conscious about my money and did the job I could afford with no hidden fee. What they said it would cost was what it was! They did $120 worth of work and was done within in about an hour. Smells great and looks good. Highly recommend. I live in white pine tn
Came on time - very professional - GREAT TEAM ! Thanks for a job well done...
Ken runs a great business. They are very professional and prices are great for the service they offer. I hoghly recommend them to anyone who needs cleaning done.
Having recently moved to Greeneville, what a delight to find a local small town company offering big time services in such a professional and courteous manner. From my first encounter with Heather in scheduling the appointment by phone right through the delivery of services by AC&R technician Ethan Header, this company is first rate. Ethan was knowledgeable and friendly and worked with such efficiency in addressing a very serious environmental problem to my complete satisfaction. I will be using AC&R again when needed. A+ and above rating. Rich Boyd
This company showed up and cleaned ducts thoroughly. They are set up to get in and get it done! They were friendly, knowledgeable, and professional. If you need your ducts cleaned, this is the company to call!
Chelsey and Ethan were very friendly and helpful. They were so nice .
Hardworking people, that do excellent work. Highly recommended.
Is there a better word for perfection? ACR knew my house was on the market when we discover water damage and mold in the basement. His schedule was full at that time. He suddenly called yesterday that he was at the house ready to work. He did an outstanding job including cleaning the carpet and washing down the walls in a large room in my basement. I am extremely pleased with the quality on the work done, the timeliness of the work and the total professionalism of ACR.I would highly recommend ACR to anyone as he is highly qualified, license, insured and has reasonable rates.
Friendly/courteous/professional. Did a great job cleaning my carpet. Looks new.Gave tips on how to dry it more quickly after cleaning. Would use them again.
Excellent work! Carpets look great and the owner and staff are very attentive to the needs of the customer. Highly recommended.
Removed mold, repaired flooring & installed new flooring. Fast accurate service, very professional. Highly recommended
Very nice, military discount. Very professional
We have had outstanding and prompt service on two separate occasions from ACR. Ken and his team is top notch. We had water intrusion in our basement and contacted Ken. He was quick to respond and was at our home to assess within one hour, on a Saturday! He quickly started working and repaired the leak. Our experience was outstanding and we felt at ease because he also provided education to us on what to look for in the future and how to prevent water problems in the future. He took care of everything start to finish, he patched the area and began the drying process as well as purchased the needed items to fix the leak. When everything was fixed he and his team put the carpet back down and cleaned it as well. Our carpet has never looked so good!! We were highly impressed with ACR and their promptness and urgency as well as their work ethic and quality of work. Both occasions that we worked with them happened after normal working hours and he or his team was always available to assist us. Would highly recommend them for any water needs as well as cleaning needs!!
This is a very professional company. The owner, Ken, and his employee, Alan, were very professional. They are very clean and respectful of your home. They didn’t drag equipment across the hardwoods in my home, they are punctual, and very knowledgeable about their profession. They are reasonably priced and do not leave until they are satisfied with the job. I would highly recommend them for all your cleaning needs.
Great company & excellent customer service. I moved into my new home and they did a fantastic job cleaning my carpet. One of the gentleman that came looked at my dryer vent he found it to not only be full of dryer lint but the exterior of the home, the vent was plugged and sealed up, they just may have saved my home from catching fire. Thank you for caring and going above and beyond!
Ken & his whole crew did an amazing job cleaning the carpets at Elijahs Harbor. Our carpets look better than they have in a very long time. They take their time and deliver what was promised. Quality work for a reasonable price. I will absolutely use ACR in the future and 100% recommend them.
Weve used ACR for carpets and some other outdoor cleaning. We also happen to be friends with the owner, but that doesnt change the fact they do a great gob. if you have cleaning needs give them a shot.
I had ACR come out to my house today to clean my carpets and they did a terrific job! They arrived on time, were courteous and very professional. They were able to use a special treatment to tackle some prior stains and odors from water damage on my basement carpet that worked wonders. I also love the fact that this is a veteran-owned local business that was able to keep all of his employees working during this Covid-19 pandemic. Thank you Advanced Cleaning and Restoration!
If you’re in search of a superior cleaning or restoration company, do yourself a favor and give ACR a call; you’ll be extremely happy that you did!I hired them for a carpet, sofa and vehicle upholstery cleaning job and I couldn’t have been happier with the results!!Amazing Company!!!
Ken and his team are amazing at what they do! I own a cleaning company here in Greeneville and from start to finish they met my expectations. They treated me just how I strive to treat my customers. I can’t say enough about what they did for us! Thanks to all of you for your hard work!
Called and the receptionist was very polite Got us a day and time for them to come out and clean the carpet when other companies still had not called us back. They arrived at the specified time and now the carpet looks amazing again. Repeat already(2nd time getting carpet cleaned by ACR)
The owner is a stalwart man who moved heaven and earth to get my parent’s house done on the day we needed it. He is a man of his word. He explained the benefits of all types of cleaning and his truck was outfitted to accomplish anything we chose. He even honored my father’s military service. The carpets look great and that’s saying a lot as they are all cream and are in the farmhouse of a man who raises cattle. Thank you Advanced Cleaning and Restoration!
Best cleaning service around. They took fantastic care of our carpet and furniture. Reasonable pricing and quality work. Call these guys if you want great work.
With Kens knowledge and equipment he was able to get the water out of our vents, wall, and floor... Saving us thousands of dollars down the road. Ive called on him twice, and each time hes gone above and beyond to address the issue at a fair price. I trust him for all our water and or cleaning issues. Thanks for a great job!
Ken and his team are amazing! They are so polite and professional. Our carpet looks, feels, and smells amazing! These guys had their work cut out for them with 2 large dogs and 3 little boys that wreak havoc on our carpet. I also love that they are a local, veteran owned company. I feel they went above and beyond what I could have got with a corporate owned company! I will definitely be giving them a call for all my future needs. Thank you again and God Bless!
After word of mouth and searching internet reviews I chose Advanced Cleaning and Restoration to clean the carpet in a house I recently purchased. I called them expecting to set up a distant appointment and they came the very next day. The service was courteous, professional, and much more affordable than I expected. The results are absolutely amazing! I understand now how they got such a great reputation. Thank you guys!!!
These people are fantastic. Professional, polite and kind. Excellent job. Respected the fact I was just home recovering from a hospital stay. Kens kindness and a job well done, as well as quickly, renewed my faith in humanity. Well, at least business professionals.
Prompt, professional, and experienced. I would recommend then for carpet cleaning for sure as that is what I had done today. If I am in need of any other services ACR offers I will certainly give them a call!Sean
Fast response to our water disaster and very professional staff. We are more than happy with the service thank you so much for what your company did for us!
Very punctual, polite, and hard working. They did a terrific job cleaning our carpets and also cleaning out all the vents. Highly recommend. Will be using for any future jobs we need.
This company uses the most advanced technology in the market. Customers now can benefit from this without the high costs added. We are passionate about what we do and because of this, our customers again benefit from the great job that is expected from us. Our goal is to exceed our customers expectation, so that we will have to opportunity for continued service to our customers for years to come. We set the standard for higher Cleaning.
We called these guys and they came as soon as they could get here. We are an hour drive from Greeneville! The reason for the call was a massive water leak. We had ankle deep water covering most of the finished basement, they came in and removed all the water and set up equipment to dry the walls out and had to leave equipment running for three days. They done such an awesome job we had no drywall damage. They had to pull up baseboards and molding from the walls to get the drywall dried out. You can’t tell there was ever any water there. I would recommend these guys for all your needs. They are awesome at what they do! Keep up the hard work.
The more I get to know this man, the more I admire him. His work ethic and character are outstanding. He knows his trade and always does a great job. I highly recommend him and his staff.
Kenneth Brown with Advanced Cleaning & Restoration came out to the house and did an amazing job on my carpets and air ducts. While they were there he ended up doing my Tile & Grout and I have to tell they look like it was just put in. He was very respectful and professional and was fair on his prices. I am truly blessed that he came out here and made my home look as good as it did when I bought it. Thank you Advanced Cleaning & Restoration, Kenneth Brown
I highly recommend Advance Cleaning they were very prompt and did excellent job pressure washing my house on a timely manner and the results were amazing
I had my couch cleaned by this company. We have three inside dogs. They showed up on timeand was very professional. They actually stayed and cleaned longer than I was expecting. Ken (the owner) wrapped tape backwards around his hands and got all the dog hair off. Ive never seen that much care and service.
My father-n-law passed away several months ago his gorgeous home was in bad shape. We needed to get it ready for the realtor and did not have the time. Ken came immediately gave us a very reasonable estimate to clean the house, get out pet and cigarette smell pretty much guaranteed turn key. Ken exceeded our expectations he had even waxed all the hardwoods and cabinets, cleaned duct work and coils, all trace of odors were gone.I think what amazed me the most he was able to get the pet urine stains that had yellowed the floor in the laundry room out. Ken even expressed concerns the stains may not come out. Stains are gone and the floor is white and beautiful! Highly recommend Ken would definitely use again if needed.
ACR cleaned my carpet on a last minute timeframe. They responded and the work quality and price was fantastic!!! I would highly recommend them😁
Amazing results. Dark spots in my carpet are gone! Carpets havent been this nice since it was brand new. I will never use anyone else. Honest and trustworthy gentleman running this business. If anyone says anything negative, they are competition, not customers.
Great Service and Results. Showed up on time, friendly, and very professional. Thoroughly cleaned all the carpets in the entire house in just 2 hours. I would highly recommend them.
The ABSOLUTE best cleaning and restoration company all around! So grateful they came out in the middle of the night to save our flooded basement! They set up their commercials fans and dehumidifiers after sucking up the water, I couldnt believe they were able to dry up EVERY single drop! They cleaned my carpets after they dried it up and it looks AMAZING!!!!! HIGHLY RECOMMEND!!!!
Nothing beats great customer service and a job well done. Ken and his crew showed up right on time and saved me from having to replace all the carpet in my house. I would highly recommend this company.
Mr. Brown was very knowledgable and professional when he recently did duct cleaning at my house. He was timely, courteous and careful while cleaning around my personal items. Highly recommend this company!
My bathroom flooded. My wife called Kenneth and he called back at 12 am to see if he needed to come out that night, but it wasnt an emergency. He came out the next day and cleaned up the rest of the water that had came out in to the 2 bedrooms that has Carpet and the a/c vent. He knows what he doing and does it honest and right.
Great services, great staff, good rates for cleaning our carpet.
Im sorry for the post made by Robert Dixon but none of what he said has any truth to it whatsoever. No one by that name has ever contacted the phone numbers provided, we have never heard of him. Weve never even heard of Dave Harmon, nor are we trying to poach his customers. He came up with the name Advanced Cleaning and Restoration after going through the state to legally obtain it. That name was available and not in use. Ken Brown works hard and is extremely dedicated in providing outstanding service to his clients. Im sure those who have used his services will agree.
Prompt, kindly service. Did an excellent job. Would use them again!
ACR did a great job cleaning and polishing my boat. Thank you very much!
We were moving and needed to have the carpets cleaned Advanced Cleaning and Restoration were meticulous and paid attention the smallest detail- He cleaned the ceiling fans! Shortly after move in we had a flood and that same day we made the call our flood damage was being cleaned up and now you can not tell we had ever experienced a flood.
Amazing job, I am very pleased with your service and staff. Will always refer you to friends.
I was ready to replace the berber carpet in my basement and Ken asked me to give ACR a chance before I did that. So glad I did! The carpet looks amazing and no one would think it is 8 years old. I am so impressed with this company that I have now used them to clean out the dryer vent, ducts, and upholstered couch. 5 stars all day. Thanks, ACR!
Wonderful customer service, quality job at a great price!
I have used ACR for some time now, since I got my puppy (July 2017) lol who is trained on puppy pads but on occasion she has a miss lol ACR is always very professional and does a great job!! They have also cleaned my ceramic title and air ducts and I was very pleased!! Highly recommend them!!
Very thankful for the care and caution used while removing mold from my crawl space due to a water leak. By the way, Ken and his team drove all the way from Greeneville to my home in Nashville to take care of my home. Service is the name of the game and Ken hits on all aspects.
Advanced Cleaning and Restoration provides great customer service, top notch results, reasonable prices, provides convenient drop off and pick up for area rugs and most of all stands by their work. I highly suggest them for any and all of your cleaning needs.
ACR cleaned both my living room and family room carpets - areas that my new puppies had soiled. He used a cleaner that no only removed the smell/stains and smells great to me...it smells awful to the dogs and we have have NO incidents since. Thanks ACR!!!
I called looking for a guy that cleaned my carpet two years ago and I contacted this guy at advanced cleaning who just started up a business with the same name and services as the guy at the other advanced cleaning. He tried to steal his business by trying to act like he was the guy that cleaned for me before. This guy is a con artist and started up a business under the same name as Dave Harmons advanced cleaning business and is trying to poach his customers. Stay away and if you want the real advanced carpet cleaning companies call Dave Harmon. Hes dishonest and almost had me fooled into believing him until my gut kicked in and I told him I would call him back and never did. Thats when I did some research and found out I was being conned. This guy should be sued for what he did to the other guy. How is it even legal to do this? Dont be fooled
ACR lifted a huge weight off of my family & I’s shoulders! I HIGHLY recommend their services! I was referred to Kenneth at ACR through a friend. After a much needed air duct cleaning, I’ve never had better running Air conditioning!! Very efficient, affordable, trustworthy, and left my house smelling amazingly Cherry! Kenneth at ACR was knowledgeable & very professional. I will definitely be contacting ACR if I need ANY cleaning and restoration done to my home.
Great service, fast, friendly and reliable. I love my clean carpets will have repeat business from me.
Edith Johnson, you need to understand someone. I am Advanced Cleaning & Restoration LLC. I have a Warehouse and Office in town. I have employees, I pay taxes in Greeneville, I have a website, I have a marketing company that help with my marketing. You cant have the same company name first of all and second I went through the correct legal channels to get my name, if it was taken then I wouldnt be able to get it. The other company you are talking about is Advanced Restoration and Cleaning. You gave me a terrible review with wrong information. Im sure he is a good man and I wish him much success. I will pray for you and hope you can turn your hate into something positive.
Highly recommended, very professional and super nice. Done an excellent job !!
This company is NOT Advanced Restoration Cleaning LLC...please make sure you are calling the correct people.
Good service, friendly guys, and all around good people.
Recently had record rainfall here in East Tennessee. My basement had 2ft. of water. ACR came a drained the water an dried out my basement. These guys are pros!
Fantastic carpet cleaning
Highly recommended! Posting from Jc