The manager did a great job helping us make sense of the new matrix of options for high mileage and additives.We were able to walk in, both of our cars done in parallel, and I bet we were back out within 15 minutes.Theres usually a coupon floating around online to save you a couple bucks too. Also, they didnt try to pressure me into replacing the air filter which I always appreciate.
Awesome service!!!! Greeted me right away and help me decide what service was best for me. They said 45 minutes but really a max of 30 mins. All the pit crew were amazing but a shout out to Richard for giving me what felt like special treatment. Than you Geese Monkey, see you in 3000 miles
Very disappointed today. Ive been servicing my national fleet vehicles here for 5 years without any big issues until today. I pulled up to a slow store for an oil change and it took 45-60 minutes. At checkout I found out they did extra services without consulting me. The employee told me they just do what the fleet company says to do without asking the driver. Never happened here before. If this is the Grease Monkey policy, it should be changed. I was expecting a quick oil change and I couldve came back for the extra services when I had more time if I was given the choice. I do have the choice as the driver to decide where I take my business. So after 5 years and 4 company vehicles, Ill choose to give my business elsewhere due to this ridiculous policy. I was late for work. Its unfortunate that just to boost the daily ticket average, years of repeat business was lost for you. I previously managed several Jiffy Lube shops and this borderline unethical business tactic wouldve never happened in one of my stores. My time is important to me.
After getting my oil changed here I went to do a change myself and the workers way over tightened the oil filter and the drain plug. The plug was so tight the washer that was attached had be bent around the threads. Definitely never going here again.
Always have a great experience at this location Great people!
The manager went way beyond the scope of good service. His knowledge and customer service was impeccable. He answered all of my questions and I left feeling very well taken care of. I will definitely be back, bring my other vehicles there and tell my friends
The service was quick. The only reason I didnt give it a 5 star was the cost. ;o) Other than that, great service.
Great place with caring workers! Juaqin is the best and most professional mechanic Ive dealt with. He catches anything that is wrong with my car and lets me know asap. Ive come back here multiple times just because of the trust they build and the effort these guys put into their hard work!
Friendly staff, quick service. Oil change included exterior Windows cleaning and interior vacuum. Didn’t even have time to drink the Keurig coffee they had available. I’ll be back for my next oil change. (No more 45 minute oil changes at the Toyota dealer.)
Location on 35th Ave Greeley exceeded all of our expectations. The manager took time to explain AC Recharge process and was great at building rapport. I will definitely remember this experience for future business.
Best customer service! Absolutely love how friendly the techs are, how quick they get my truck in and out. My go to for oil changes.
Sent my 19 year old for her basic oil change normally comes out to 50ish they told her that they have been doing it wrong and she needed such and such she walked out spending 100 dollars!! My husband usually takes it but was working, they clearly took advantage
I am consistently impressed with Grease Monkey on 35th Ave in Greeley. I am on my way to a funeral and these awesome guys completed my oil change within ten minutes and notified me of a giant nail in my tire. These guys saved me! I will always bring my business here!
Manifesting an absolute phenomenal oil change experience.
Embarrassingly I drove off a small wall edge half way and got stuck. All of them came out and helped me off the edge with some jacks without me having to say a word I was already on my way to get oil from them. Then they gave awesome service and no one laughed at me. 10 out of 10 for the situation! Great people. Thank you
The gentlemen at this location were AWESOME. Very nice, worked quickly, explained potential issues. It is too bad I am moving! I would love to have these guys work on my car every time.
Great service. Got me in and out fast. Will recommend.
Respectful, very kind, and professional staff. A bit more expensive compared to where I used to bring my car before moving to Greeley. I would recommend the use of masks by staff and offering masks to customers in case they dont bring their own.
Very knowledgeable staff, will come back.
Had me in and out in less than 15 minutes. Excellent customer service.
Guys were awesome and when my truck all of a sudden wouldnt start, Trey got under my truck and got starter to work( never had a problem before)...THANKS GREASE MONKEY GUYS!!!!!
They were great and fast!
Very friendly staff. Had a uhaul trailer on that I had to drop to get serviced, and they certainly out to spot me and provide wheel chocks to make it safer. Much appreciated guys!
Awesome place! Every one is upfront, kind and honest! Amazing management!
Great service and knowledgeable staff!
I asked them not to do anything to my tires but yet a staff person started in and I had to ask them again not to touch my tires. They also left grease/oil on the inside of my car (steering wheel, door panel, door handle inside and out).
Everyone was really kind and more than helpful. My wipers weren’t working and the guy fixed them very quickly and finished my oil change under 20 mins!
Great people great service fast and your top off need one
They were professional, fast, polite and very welcoming. I was in and out in less than 30 mins. Including car vacuumed and windows cleaned. All ready for snow in. Thank you Grease Monkey!
Great, friendly service. Quick and efficient. The staff want to give efficient and high quality service, and value their customers. Highly recommended
Very friendly and nice and got the job done on a great amount of time!
Amazing people and quick, no mask on the staff even though it is posted on the door that they are mandatory
Slow it was over 1.5 hours and only one in front of me
First time at this location. Reasonably fast oil change, no problems there. But not a single mask in sight, even with current level Red. And despite waiting a bit for an air filter to get delivered, no refill of washer fluid, had to request tire pressure check.
Ive always had a great experience here. They treat my vehicle as if it was their vehicle. I know this location is a place that I choose and trust for all my vehicle needs. Thank you Grease Monkey Crew 🐒
These guys are wonderful. Always very friendly and helpful. Taylor helped me with a leak today and I was in and out within 20 minutes. I appreciate having a local oil change service that employs such knowledgeable, considerate employees. Thanks Grease Monkey Greeley!
Ive gone to this Grease Money a few time now and they have always had excellent service and helpful staff. I generally just have my oil changed and they are quick and friendly about doing it. I would reccomend this grease monkey for all your oil change needs. 10/10
Very friendly, helpful and quick service!
It cost 90$ for my partner to change their oil on their Jeep Liberty and filter here just for them to MAJORLY over fill the oil and caused us to purchase a whole new vehicle!!!! DONT GO HERE!!!
Was in and out in less than 20 minutes! Never even got out of my car! I love it
When I went to get my oil changed I felt unwanted and they were o over priced and had a worker that was being rude
The employees and manager went over and above for customer service and to make sure my vehicle was taken care of.
Explained everything to me and they were super honest and quick
They do good work, but you pay twice as much for full synthetic oil changes. Check around and call the dealerships.
Joaquin and his crew are incredible. I know I can depend on them to get the correct job done and in a professional and speedy manner! Thank you for your services! Very highly recommend!
Was quick with service. Gad some lack of communication after the service. Otherwise a quick and easy place for servicing your car or truck
The oil service was fine but this location clearly doesnt know we have a global pandemic going on. Not a single person wearing a mask or making any attempt at social distancing. When I drove up the person serving me just walked up to my window probably 3 feet from my face with no mask on. As he approached I quickly put my mask on. When I went to pay the person processing the payment had no mask on either inside the store. I live in Erie so maybe the rules in Greeley are different but I was not comfortable with this situation at all.
Great sevice
The only person wearing a mask and keeping any kind of distance was a customer, who was outside, leaning against a tree, because shed been inside and saw nobody was masked up or staying distant. Technicians are having close-up conversations with customers, no one wearing a mask. Yall have vulnerable people coming in there, older folks and people with other issues, and youre going to get them sick.
I scheduled an appointment for an oil change and when I arrived (10 mns early) I was told it was going to be 45 mns before they could get to my vehicle. Additionally, when we were reviewing my oil options, the cheapest option was literally double what Ive always paid at another reputable chain. Finally, I walked in and there were two staff behind the desk, not wearing masks, two people in the waiting area, also not wearing masks, and then I was approached by a mechanic (not wearing a mask) -- and I had to be the one to initiate us walking outside to talk because I was uncomfortable with the amount of people in close proximity not following state public health guidelines and mandates.I ended up leaving without having any services done to my car and I rescheduled with another company and shop +20 mns away, where I confirmed they are following public health guidelines and I trust their reputation and quality of service far more than this Grease Monkey location.
Good crew, fast service, very friendly
Taylor, Joe, and the whole team are seriously amazing. These guys really go over and beyond. They are friendly, professional, honest and charge great prices. Highly recommended.
It was clean and neat with friendly staff and helpful service
Very cool dudes and service was awesome!
Great fast and friendly service! Thank you- Trevor
I was in and out in 30. Love it!
Great service, friendly staff. They even saved my favorite water bottle for me that I left behind mistakenly and tried to call me to let me know. Met me at the door with it when I arrived not even having talked to them. Might seem stupid, but Im super attached to that water bottle. Meant a lot to me. Thanks guys!
They are always great when I come here.
I used to take my car into the Ford Quick Lane for oil changes, and it was anything but quick. I had waited for up to 2 hours to get my oil changed there, but at Grease Monkey I was in an out in less than 30 minutes. The staff who greeted me was kind and knowledgeable, and the staff who took my payment was friendly and efficient. I will definitely take my car back next time!
Everyone was polite and did their work quickly
Really appreciate the efficiency and customer service. The staff are always super
Great dudes, willing to help out and go the extra mile while looking out for my truck! Will definitely be going back!
Fast, easy, essential!
The crew today was awesome, friendly, and made sure to explain the details of the services provided. They worked well together in a positive environment to make sure the needs of the customer were met! Hardworking, friendly, positive, and quick service. Thank You!They also left dash wipes and wooden roses in the dash which was such a pleasent surprise. Keep it up!
They were super fast, super friendly. And a big thank you to them for cleaning all my dog slobber off my windows!! Great job! I highly recommend
Friendly staff, great service!
They always point me in the right direction if THEY cant help. AND, when they DO help me? They do an AMAZING job!!💗🎉
My go-to car shop! Good service, clean, smooth and right on time. Reasonable price, friendly and knowledgeable technician.
Juaqin is Awesome and gives great services
These guys were great. They do a handful of added benefits, are very quick, and charge a reasonable price. I probably interacted with 5 different people that worked there and they were all incredibly kind. If they keep it up, they will have me as a customer for life
Ive adjusted my rating based on the follow up service by Dwayne and Tania. Judging from what I was told it would appear theyve addressed the issue of being turned away before their closing times. I saw a car in their service bay about 5 minutes before their closing time so that makes me feel good to see. Anyways, I have to say great customer service and way to make things right.
I always get prompt, professional, and friendly services here.I have never waited more than 30 minutes for an oil change but I make it a point to go during the week.I also enjoy knowing that if I have any questions about my oil level they will check and refill as needed.Great fast way to get an oil change
Great shop and great customer service. Technicians are knowledgeable and awesome when explaining serivices! Recommend you check your oil and come to them for your needs.
Another place changed my oil and tightened the piss out of my oil pan drain plug so when I went to change it myself the next time I couldnt get it off and it was stripped bad. Grease monkey replaced my plug for free! So helpful and nice every time, and quick.
They would have over charged me 135 dollers at the least if i would have taken my service to them. I called brakes plus, the guy told me what i needed to do on the phone, he said i could do it my self for inexpenvise, but due to his honesty i took it to brakes + and still saved about 135.00.
Good.
The folks here are consistently friendly and give me a play-by-play of everything they did and everything that is going on with my car. They always give a quality service and oil change and are very honest about what your car needs. Theyve never tried to rip me off just because Im a girl who doesnt know much about my car and they always let me know all my options, how much they will cost, what their professional opinion is, but always let me decide what to do and I really appreciate that. They really care about and take great care of their customers.
Tried to get me to wash out my rear differential fluid, said there was metal in the fluid. Took it to my mechanic and showed me that there was nothing wrong at all. Dont go here they try to scam you.
I would like to recognize Juaquin, technician at this Grease Monkey location who performed the oil change on my vehicle a few days ago. Juaquin did a thorough job servicing my vehicle, but of equal importance, he communicated with me professionally, courteously and knowledgeably. Quality customer service is a fleeting artform, so it was refreshing to receive such outstanding care from this gentleman. As a result of this positive experience, Juaquin and this Grease Monkey team earned a longstanding customer.Logan
They replaced my burned out brake light bulbs in about 10 minutes, and wouldnt even let me pay... 😳 The awesome lady mechanic literally RAN to my car the moment we pulled up, I never even had to go inside! I cannot thank you all enough for your wonderful service!!! 😁😁😁
Excellent place to do business. Happy and friendly employees, knowledge personnel, and fair pricing. Keep up the hard work gentlemen!
Manager told me i had bad battery on my 2014 truck, I had it checked its good,manager thought i didnt now difference between color of gear oil and transmission fluid,trying to convince me to change differential oil (brown)compared 2 transfer case transmission fluid(red) be aware / it is now July 2018 my battery is still good updated info/it is now November2018 it was 15 degrees this morning my battery is working just fine that manager was a bold-faced liar I tell everybody to stay away from Grease Monkey to be fair to any new manager I visited this place October 17th 2016 again my battery is still good and I will never do business at Grease Monkey/ it is now February 2019 it was -16 this morning my battery is still good I also had my truck in the dealership last month come to find out my transmission and differentials are not even serviceable what a complete scam be aware!
Prompt friendly service
Went in at 545 they close at 6 the two people I came into contact with were rude and looked inconvenience that income in during business hours. The lady at the front desk kept shaking her head at everything from phone calls to people wanting service during business hours how dare I. Wont be back reported it to their corporate office I am a business owner had these people of treated .y customers that way they would no longer have employment with me . I watched them the whole time never saw them.actually change the filter.
I hate leaving bad reviews, but this has gone too far. Grease Monkey has ruined my husbands vehicle, as they did not tighten the oils plug after an oil Change.The plug fell out, drained the oil, and has caused major damage to the engine. Weve given them over a month to take care of this issue and we just get the run around and insulting offers, that wont even cover the repair. After asking around, I guess this is something they do quite often... Its been over a month and we still dont have a usable vehicle and we are being forced to take further action. Not only do they hire bad mechanics but their customer service has been despicable. Tried calling Ron morrow, Steve moore and have also spoke to risk assement. Nothing. We have bene without that vehicle, with our 4 kids, for far too long. No one seems to care.
Great service, reasonably priced and quick!
Theyve always done a good job on my vehicle. And my wait time has been pretty short. Lets hope I dont jinx myself by saying that...
If you are okay with your new teen driver being charged $200 for a $70-range oil change then this is the place for you! Awful how they take advantage of new & inexperienced customers here!!!!
I used to go to the grease monkey on 8th. ave and theyre great! I moved closer to this location and was going to come in for full service. However, I got a flat tire and my spare was flat too. I had to carry it to this location from 3 blocks away. They filled it for me no problem and then were nice to drive me back to my car. Now Im never going anywhere but here! They did a great job on my car. Thanks again boys and especially Vinny for driving me over to my car and doing a great job when I brought it back in. These guys really care about their customers. Always coming here.
Friendly Staff clean facility, grest mechanical services, Do Recommend
Did not have to wait at all. They were very nice.
I just moved to town, I am used to have my oil changes done at another large chain. Unfortunately, that company is not located here in Greeley. Made a decision to head up the road to the Grease Monkey, AMAZING service! Friendly, professional and timely. Highly recommended.
AMAZING customer service, all my recommendations from hence forward will go to you guys. Much appreciated!!
Fast service and not a lot of up sale. Everyone I talked with was polite no problems, in and out.
Just spectacular service.
Great prices & service! In and out in less than 20 minutes!
Great people. Quick and fast.