Great staff, easy and enjoyable car buying experience! Shout out to ADAM LEVIN for helping put my partner and I in a 21 Bronco Sport Badlands. I had a tough time finding one available and Adam was key to making it happen! My first impression upon walking into the dealership was that there was no pressure whatsoever. The vibe was good and it felt like the most normal dealership after visiting a few others prior. Adam was very communicative throughout the entire process and very professional. I highly recommend this dealership to anyone in the market for a new ride.

Steve Hunt really did an awesome job. I was there on Thursday morning, 30th of September. The service side’s front-end was clearly understaffed; phones ringing off the hook, service techs and mechanics waiting on paperwork, customers lined up, and Steve was the only one working. He was calm and collected and made sure everything was taken care of. The computer system changes (I assume because of the recent dealership name change) were slowing things down a bit but Steve was able to get me what I needed and gave me an ETA that was spot-on. Good work. I was impressed with the challenges he faced and the remarkable quality of service he provided. Keep people like Steve around.

I got to say they started out good but needed up very bad! Worst mechanic, shop, we took our truck in for 1 thing and if I had the tools for the job I could have done the job myself. $5500.00 later & most of it Labor cost .. my truck is in need of more repairs now, they messed with parts of the truck that were fine before they got it. Hell, I cant even pass emissions. I would not send anyone there for mechanic services.

Before Ken Garff bought Spradley, I always had a good experience. Since Spradley was bought, I’ve contemplated taking my car elsewhere. I had to call 3 different times to get an appointment scheduled after being told they’d call me back. Then when I got there I had to wait close to 15 minutes along with another guy just to drop my car off. I’d give less stars but they do good work, and the staff is generally very good to me, but I think the sale or whatever the name change was, might be enough to make me go elsewhere for service on my Ford.

Had a hard time with giving this place more than 3 stars since Garnsey sold but lately they have come around. Parts Department guys are super and Chuck in Service is awesome. Hope the customer service continues !!

The service manager, Steven Hunt, Was the first person who could tell me what the issue was. We had had it into 4 other service locations and nobody had ever heard of it before. Steven was great to work with and anytime he had a question or issue, he was on the phone with me. Great communication is the hallmark of a great service manager. We cannot give him enough praise. Steven and his team of service technicians were simply fantastic for our issue.

Our salesman, Luis, was so easy to talk to and did a great job explaining all the bells and whistles of our new FORD F250. We went back a few days later to ask Luis questions and he even set up Jaya cell to be able to read and send text. Their customer service prior, during and after the sale is superb! Im sure if we went back for additional questions anyone of their sales people or a manager would help us (this did happen when Luis wasnt there yet). Even their parts department ordered additional accessories and gave them to us prior to our Points being added to our account for the F250 purchase. We definitely do recommend Spradley Barr Ford of Greeley, their customer service is #1!

We bought two brand new pickups, one f250 super duty and a f150. They did an amazing job getting us what we wanted and staying within our budget and criteria. They listened and didnt push stuff we didnt want. I was very impressed with the sales person we dealt with and the manager was awesome. They were very courteous with the mask policy at the time. We will be going back with no questions asked. Thank you and look forward to doing more business with you.

Sales is absolutely phenomenal, Derek gave us by far the best sales experience I’ve had in a long time. Extremely knowledgeable, transparent and timely. However the finance guys. He did come in early on his day off to get me taken care of so good job there but he was way to pushy trying to sell extended warranty’s. I had to tell him no probably 7-10 times and, he tried to argue with me to get me to buy it. The finance guy also never mentioned when the first payment was due. I also had to correct them on the negotiated price of the vehicle 3 times. So if you go there pay close attention and read the numbers and be careful they won’t catch their mistakes.

Service Department needs massive improvement. Their time management is horrible - if they promise your vehicle to be ready at a certain time or day, don’t expect that to happen.I’ve used them for service on multiple vehicles multiple times and consistently have issues getting my vehicle back to me when promised.Service advisors need to not accept work or give promised completion times if their techs can’t follow through.

Bought a used 2019 Raptor from them. Took it into them for service and they stole my tool box out of the back seat! They charged me for a windshield that was never changed. Charged me for a TPS sensor that they never changed. I could not believe the blatant disregard for customer service. Asked for the General Manager and he did nothing. Looked at me like I was a waste of his time. No. These people are a waste of your time and money. Won’t ever be going back there.

Bought a car 6 months ago with extended warranty with finances word of everything being covered, cars engine went down the drain. Now evertime I try getting in contact with these people no one answers their phone after I told them what had happen. Really irritated with their service, they need to honor their word with the warranty and get my car fixed otherwise dont lie to your customers and tell them something different.

Ive came here before but for the first time I went alone, they were completely obnoxious and rude to me in person and on the phone. They tried getting more than 3,000$ off of me telling me my car needed immediate attention. I told them no because it didnt make sense to spend a grand on a radio if labor was 155, the math just did not add up. I went to pick up my car after 2 days just for an electrical diagnosis and they had the audacity to have me a wait for 15 minutes and then ask if Im waiting on something. Steven didnt even call my car to the front for pick up. Very rude people and definatly tried scamming me, it was a very poor experience.

Pleasant experience. No pressure sales. Highly recommend.

My wife and I are very happy with the whole purchase process at Spardley Barr Ford. Alex Nimmo from start to finish was absolutely awesome. He was in no way pushy and has so much knowledge about his product. I can definitely appreciate that. Made it so easy to figure out which truck we wanted with the right options. Plus got payment where we needed and zero interest on our loan who could ask for more. We very much look forward to enjoying the truck for years to come.

The best experience I had at a dealership fast and friendly thanks Steve and Troy for getting me in on my brand new truck definitely worth the distance from Aurora!

I have to give it 1 star to post a but it certainly does not Carmax had my car towed there to replace the computer in it. My car sat for 2 weeks before they touched it. Week 3 it was the sensors. Week 4 it was a wiring harness week 5 it was a throttlebody week 6 it was a crankshaft week 7 it was a sensor, week 8 still a sensor.. Still dont have my car back and its been 8 weeks. Worst experience ever! They do not know how to communicate with the customer.

Absolutely terrible service department! Spend 70,000 on a truck and they cant even change the oil correctly. Put 14 quarts oil in a 6.7 diesel that takes 13! Oil black as night after changing it! Oil on fenders and inside cab! Total incompetence!

Wonderful service. I thought i was just getting my vehicle fixed. they did an amazing job fixing it.. then they detailed the whole car. I was given updates every few days of the status of my car. Thank you Spradley Barr Ford body shop. I hope I do not have to bring my buggy back but if I do you will be my first call

Poor customer service. Service department went from ok/bad. To worse of the worse I ever seen and experienced. They lift dirt everywhere in my truck and out side my truck wach I had to clean.and lift parts off my truck as well.and they do not what so ever honor anything thats warrantyed. They try to scam you out of money any way they can as well. Worst experience there.naver buy anything from thase people they well scam you every time.

Absolutely the worst customer service I’ve ever seen!! Ordered a part 4 weeks ago and was never called to let me know it was in and then they want you to wait 3hrs for an oil change!!

Warning!! Take them a working truck they perform a recall and the return the truck with issues and say it was just coincidence!! There mechanics are not the best! They dont remember the job they did or what they programed. Ask them a question and they dont know there own product line. Ask them what they did and they cant tell you! But if you have money they will go down there check list and through experience parts at it. Find a better Service department than Greeley!! Service Manger Welch stated they performed hours of but the paper work does not show that. Welch nor tech Valeska Understands the my key settings or programming. Do not take your working vehicle to them as it will not work the same when it is returned to you!!

My wife and I recently purchased a used 2016 Cadillac SRX from Spradley Barr in Greeley. We worked with Matt Koponen on the purchase. About a week after we drove it home we noticed that there was hail damage on the roof and the hood that we hadnt seen when we purchased it. We called Matt and his immediate response was We will take care of it. He did just that. He had Ultimate Dent Removal do the repairs. Their service and quality of work was very good. Now you cannot see any hail damage.We will definitely go back to Spradley Barr when we are looking for another vehicle.

I put $10,000 down on a used truck at Spradley Barr. My truck was lifted with tires and rims. They sold me their power train warranty for the truck. Well I had the truck for about 9 months when it began making a noise. I turned out the transmission needed replaced. The warranty did not cover it because of the lift which was already on it. The dealership promised me that they would refund my warranty. It’s 3 months later I haven’t seen a dime from the dealership and I’m paying notes on a truck that is broke down in my yard.

This is the second time I’ve brought my truck there. First time I thought maybe just a mistake but nope oil filter was loose again leaking oil all over my driveway. Not to mention all over my engine. Will make the trip to Loveland Ford from now on.

I was a first new car buyer and was so pleased with my service here at Spradley Barr in Greeley! I worked with Brent who was easygoing, respectful and helped me get the best deal that he could. With the help of Matt and Troy as well- I was very happy and relived at the ease of the whole process and walked away with a light heart, truly knowing I got a very good deal. Brent even scrubbed the bugs off of my old license plates on my trade in!! I am very appreciative and so happy in my new car! Thank you.

They were amazing! Thank you guys so much for everything.!

Went to spradley bar to buy a car had a decent trade in and a good down payment and got told by the salesman that the bank didnt want my car 2010 gmc acadia they want my husband 2010 dodge ram that still has 7k left on the loan which is weird my husbands car has more miles and other stuff going on with and they rather put someone in more debt than what I have so went to 2 fords and basically got taken for a ride one approved but didnt have any good car and this one didnt because their hearts are stuck on westlake financial so screw Ford I think we will stick to dodge and chevy they tend to last longer anyways

Their service was greatly appreciated from the first call. Waiting for my Honda Ridgeline was so worth it. It looks brand new, plus cleaned inside and out. They stayed in touch with me through every step of the way. I highly recommend Spradley Barr Collision Center and thank you so much.

The AC on my 2018 F-150 started having problems shortly after leaving our home in Baja California Sur but we had a medical appt in Chicago area that kept us from getting it worked on till we got there. A Ford dealer there said the system needed to be drained, flushed & refilled and the condenser (due to clogged debris) and the compressor (due to refrigerant contamination) had to be replaced. Estimated cost $1800+. They couldn’t do the work because compressors were on nation-wide back order. I called around and found a compressor in stock at Sprafley-Barr Ford in Greeley,CO. I talked with Scott Welch their Service Manager who said the AC symptoms I described did not square with his experience. Scott brought his master mechanic on the line and got his agreement on the likely issue. We made our way to Greeley over two days through temps as high as 106 degrees. The end result was exactly what Scott Welch anticipated and instead of a $1800+ bill my cost was $217. I have had a number of very good long term relationships with car & truck repair shops but none better than the exceptional support I got under the professional leadership of Scott Welch at Spradley-Barr Ford in Greeley, CO.

We purchased a vehicle on 12/23/2020 in Greeley, CO and had a great experience overall. Our sales professional was Greg Polese, he was the best!! Greg took care of us from when we drove in Spradley Barr Ford until we drove off in our new vehicle!! He took his time answering all our questions and never once trying to rush us on making a decision buying our car. I would recommend Greg to be your sales professional, if you decide to buy a car in the future. Thanks again Greg for all your help and patience.

Sold me a Ford Fiesta. Long story short there was a settlement out on this car, along with Ford focus for bad transmissions. My transmission went out twice. Once at 16,000 miles and once at 24,000 miles. I still owe 4,000, but Ford will not buy it back from me. I have two babies to feed. Disappointed in Ford.

What more can I say, youre treated fairly and honestly. Most people know me by name now, only because I frequent it.

Best car shopping and buying experience in my life! Ash was amazing and kept it simple, fun and how getting a new car should be! She understood I wanted the bronco sport and not only made it happen but was there every step of the way, flat out impressed and cannot speak highly enough of ash or her team!!

We just left Spradley Barr Ford of Greeley. Everyone there are always so helpful.Duncan was our sales person done a great job helping us.he was very knowledgeable on the truck was purchased.thanks again for all your help

2020 has been a challenging year and vehicle options at dealerships have been no exception. We have a family farm and ranch and I needed to get a bigger pulling pickup. I initially started trying to buy a pickup off the lot but couldn’t find what I needed and the team at Spradley Barr Ford worked hard to try to find me one off their lot as well as a transfer from other dealers, after three tries (two with a deposit) that all had the other dealers pull the vehicles back I was about to give up on making a purchase, however Steve Galbo changed my mind. Steve encouraged me to place an order and buy the exact pickup that I needed. Steve was excellent with the initial order, prompt and responsive and kept me informed throughout the order and delivery process. I prefer to buy local and enjoyed the sales experience and professionalism by both Steve and Spradley Barr Ford and would highly recommend them to friends and neighbors.SincerelyDave Fields

Duncan was by far the best salesman I have had purchasing a vehicle.

Tried to buy a new 2021 Ranger from Spradley, just a few miles from home. Our salesman, Paul, did a good job trying to find a vehicle with the features we wanted, but the sales manager (whoever he/she is) worked “behind the wizard’s curtain” and offered us an unacceptable, low ball deal for our trade. The manager never took a second to mosey out of his/her hidden corner office to meet us. Their best deal was to combine a Ford trade-in incentive (available to all) with a low ball offer on our well maintained Tacoma to try to convince us that we were getting a reasonable deal. When I showed Paul my research on my trade value, he explained that Spradley doesn’t use Kelly Blue Book but instead uses the Black Book that’s only available to dealers. I was subsequently able to access Black Book through Consumer Reports online and determined that I was low balled over $3,000 against Black Book and $5,000 against KBB.That weekend, I independently found a suitable truck that meets our needs through AutoTrader, located in Torrington, WY. I called the dealer to confirm availability on Monday morning and drove the Tacoma 150 miles up to Wyoming that afternoon. A few hours later, I drove our new Ranger Lariat back to Colorado. Transwest Ford in Torrington were a joy to deal with. Their first offer was spot on and we amicably shook hands. Saved thousands over Spradley’s offer. Shame that we couldn’t broker a reasonable deal locally.I get it that a dealer has to make as much as possible on current stock. (I also get it that dealers need good used stock to supplement income, hence the generous Ford trade-in incentive.) With the fallout from COVID, Ford can’t get microchips to complete thousands of vehicles sitting in Kentucky and the Midwest, and dealers are scrambling. But Transwest is in much worse shape than Spradley with less than 15 new vehicles in stock. When I drove away, there was one Ranger and zero F-150s on their lot. Yet they were able to immediately offer a good, honest deal right away. Will not be using Greeley Spradley for any sales or service in the future because of this experience.Lastly, this is my first new Ford ever. My last Ford was a used 1975 Ford Granada that I bought in 1980 out of college. Sad that my local dealer couldn’t have re-introduced us to the Ford family more honestly.Do your homework before buying. And don’t fall for any deal that purports that part of your trade-in value is included in a Ford incentive. They are separate items, and an unscrupulous dealer will try to convince you otherwise.

Having purchased many vehicles in my lifetime... this was one of the most enjoyable transactions Ive had in recent memory. As a new customer to Spradley Barr Greeley ... I would like to give David Merems (Sales) and Steven Thomason (Finance) a compliment on their professionalism and courtesy during my most recent purchase. My experience with them and this dealership was definitely worth a 5 STARS rating. I traveled from SE Aurora for this purchase and it was worth every extra mile to find the right car at a fair price. THANK YOU

Good experience overall. Worked with Duncan and he did a great job and very thorough on following up!

Adam Levin was great! I went in not anticipating on buying, but he was able to find me everything I needed that same day. Even got me discounts based on where I work, which is not something I expected. I will be referring all of my family and friends to him! Thank you!

Incredible service and great people. On top of that i got a great deal in the process. I couldnt ask for anything more.

Not a safe place for customers! Masks are supposed to be mandatory per their sign. Employees were walking around with masks under their, under their chin, hanging off an ear. Very few actually wore their mask. They don’t care about the safety of their customers. They didn’t even attempt to put their masks on near customers. They don’t ask customers to put a mask on either & just let the. Employees were in my truck breathing all over it with no masks & the windows rolled up contaminating my vehicle! Customers are not important to them!Got our 2020 F150 serviced today using “Quick Lane” and had an appointment. It took 2 hrs. for the service to be completed. The service advisor quoted 1 hr. Nothing quick about that!

Adam Levin Is an amazing guy to work with! This is the second car I have bought from him and he was super helpful and even delivered my truck to my house! Adam provides above and beyond service for his customers, I will definitely recommend anyone looking to buy a vehicle to him!

I called in ahead of time and spoke with Ash. She got me in promptly, had the truck ready to roll when I got there, and was able to take it home and show my wife. The overall experience was fantastic with Ash and did not have to go thru the normal haggle process of normal car buying. Highly recommended and appreciate everything Ash did for us!

Great experience thanks to Greg Polese and his team. Worked with us for over a month while going through home refi and finding us the best truck for our situation. Will recommend and will shop again!

Thank you all so much for the easy car buying experience! I love my Ford Edge!! The customer service was great! The staff is so easy going, low pressure. Would give my recommendation. Update: my first service visit was quick and painless! :)

Steven got me in as soon as my part was here. He was very knowledgeable and courteous. I would recommend his services

Great handling of a recall on my F150. They got the truck in and out quick despite a water leak in the work area

David was great! Best sales experience I’ve ever had. He went above and beyond to get me into my new truck. Ask for David by name.

Please read before you purchase a vehicle at this location! I bought a brand new vehicle in April 2018 and have had SO many issues with vehicle and repairs. Service Center is terrible and rude and they caused so many issues with car. Coolant leak required engine to be replaced in 2019 and repairs took a month and a half start to finish. They also had called and stated they needed their loaner car back before mine was fixed and stated that my vehicle was safe to drive. I had to call and ask for a manager and they let me keep the loaner car while mine was being repaired. Fast forward to this year, and hoses were not connected well after engine replacement and there has been ANOTHER coolant leak. Only positive side is that everything has been under warranty, but do NOT trust the service center unless you want constant maintenance issues from poor mechanical work. I wish I had never bought my vehicle from here, and that I ever let them fix my car.EDIT 11/23: I have emailed the GM multiple times regarding a flex plate they causes to break, and I have not heard back. I have sent 3 emails over the course of 2 weeks, and nothing. This is what you should expect from Spradley Barr Ford in Greeley.

Ordered a new truck. 5 months later they raised the price. Don’t go here.

The service department was very quick and efficient and had my door recall repair done within a few hours. Steve Hunt provided great, professional customer service.

Went in for an Oil Change came home to the oil leaking when it wasnt before. Took the vehicle back, they look and say its the oil pan, and estimate it at $1000 to repair. Luckily an uncle of mine checked and the oil filter screw was just loose. I wouldnt trust this Ford ever again. Real Shady...

Adam Levin, Joel Reyes and Luis are all great sales man they took care or me by offering me water getting me the price i wanted in the mustang gt and even went out of their way to buy me some pop eyes chicken sandwich outstanding job on hiring them Ford i hope you get more employees like them. Also Adam gave me the best sticker ever thanks for all the help guys.

BEWARE DOING SERVICE HERE ABSOLUTELY A JOKE

Peter was super helpful! We went in for a recall on our ranger’s airbag and they got us in quickly! Very friendly, great customer service!

After many months of researching vehicles, we ended up at Spradley Barr in Greeley and worked with Shaylah Jacobs. We initially went in just to test drive the new Explorers and fully did not expect to be leaving in one. But after Shaylah gave us the run down, sent us on our test drive, and talked some numbers with us, we realized the deals she was offering were not going to be beat. She took time to listen to every concern we had about buying a brand new vehicle and really went to bat for us when it came to our trade and the pricing she put together for us! I’ve never had a better or easier experience making a purchase, let alone a vehicle. So thank you, Shaylah & Spradley Barr! We will be back!

I had the pleasure of working with Adam.Him and his finance team were amazing! He got exactly what I was searching for and didnt waste any time to figure everything out.He left no detail behind and really made the purchase of our new car seamless! Im super impressed and our Ford Family will be returning in the future! Thank you so much.

My most recent experience at Spradley Barr Ford in Greeley was so much better than the one I had in 2012. The difference was night and day. After to vehicles broke down on my wife and I we needed a vehicle fast so I could return to work. My told me about his recent truck purchase here and I trusted his word that things have change since 2012.Troy Showalter was our salesman and Steven Thompson was our finance manager. Lets start with Troy.He met with me that morning and had the 2013 Ford Flex ready. He let me take my time to look at the entire car and only stepped in to explain something about the awesome features of the car, when I didnt know how to work something. During the test drive he was fairly quiet and again only spoke up about the features when I was confused about some of the amenities offered. When i ask him about this, he said, he likes to let people experience the vehicle they are driving and thats why he only explains things when needed. I like that he didnt try any sales pitches. He knew I was there for a car and the car needed to do the talking.Now onto Steven, the finance manager. His welcoming attitude and willingness to show he was there for me and my financial needs is not something I have ever seen. I was amazed when he took the paperwork, I was ready to sign away, and said, I can get you you a better deal, I dont like this one. From there he found a better IR and a slightly lower payment as well as an amazing warranty.It feels weird to say, but, I feel like they work for me and not for some fat bonus. These two men changed my mind about this dealership and completely made me forget about my horrible experience in 2012. My wife and I love our new flex so much we want another and will be going back to these two specifically to get that one when we are ready.

Great dealership with wonderful staff and awesome service. We bought a Ford Flex here from Rob and everything about the experience was amazing. From test drive all the way through the final warranty pitch and key exchange. We never felt pressured but always felt completely heard and assisted as best possible. They even hit the monthly payments we were looking for right in the number! I highly recommend them. Ask for Rob!

I had the privilege of working with Shay Jacobs last year. She helped BOTH of my sons find the exact cars they were looking for. She even went out of her way to search other dealerships to find similar vehicles, so we could be confident we were getting the best price possible. She went WAY above and beyond anything we expected.I am getting ready to purchase a F-250, and there isn’t ANYONE else I would work with for this purchase.Shay was an unexpected surprise in the used car world! Truly one of a kind!

Ford took care of my transmission repairs, and gave me a rental car in the process. They were great to work with. Thank you

I bought a used car from Rob Navarette and it was the easiest purchase of a vehicle I have ever gone through! Rob even came to my work to bring my paperwork to finish because I was running late. I recommend seeing Rob for your purchases!

Ive been going to a more local Spradley Barr for decades. They know our family and treat us right. I was a bit nervous stepping into a different Spradley Barr, but here is a short recap of what happened:I went to Discount Tire after an unfortunate flat tire incident in the mountains. They inspected the tire for free offering a free patch repair if possible. After they inspected the tire, I was told the puncture on the outside was small, however inside of the tire was a large gash, un-fixable of course. I was told I would need 4 brand new tires, even though the ones that I had were less than 6 months old. I understand that with all terrain vehicles this is a common issues, however with the tread being *almost* new, it didnt seem that 4 brand new tires was the right answer. I called Spradley Barr in Greeley, and they were able to get me in that day (other places I had called said it could be up to a weeks wait).I was blown away when I received a text from Janelle (the most amazing CSR ever) at Spradley Barr stating that the technicians there (Brandon D. and Dominic L.) had FIXED MY TIRE!!!!!! They patched it, tested it to ensure it would hold, and saved me a ton of time and money by doing so. I gladly paid the $15 dollars for the tire patch, and walked away with a couple of good lessons:1. Be wary of free things....they may actually come at a higher cost.2. Never stray from Spradley Barr ever again.Thank you Spradley Barr of Greeley for carrying the same integrity that my home Spradley Barr serves up. So grateful for you guys!

Professional service in a very timely manner. Great communication. A+++ business !!!Michael

I recently made my second automobile purchase at Spradley/Barr.Once again David Merems made it easy, and no-pressure. He also knew I did not want to spend much time in the Finance Office so he was very helpful with my paperwork. Always pleasant, David did a great job and Spradley-Barr is an easy recommendation.

AVOID THIS DEALERSHIP. They are simply untrustworthy and unkind, and I hope my experience will show you the staffs unfortunate behavior and priorities. After leasing a car for a few years, I wanted to buy it out. I had called a few dealerships to determine who had the lowest dealer fee. After speaking to the salesman David 4 days ago and the manager John twice yesterday, they had both reassured me that there are no other fees for buyout on top of the dealer fee so I would be paying $500 total. Once there, I started the process with the same David, who claimed we had never spoken before. After a roundabout conversation, he eventually stated that in fact Ford charges a $500 fee for buyouts AND the dealer fee is $800 for a total of $1300. Conveniently, I had spoken to Ford directly prior to this visit and learned that Ford most certainly does NOT charge a fee for buyouts. Clearly attempted deception. Following this, a second salesman named Matt stepped in. I thought he would provide some clarity and help alleviate the situation. Unfortunately, Matts priority was to attempt to undermine me by stating that his phone records only show one call from my phone number to the dealer. After directly showing him my cell phones call records and him seeing the repeated calls to the dealer, Matt again attempts to shift blame to me by asking, Where did you get that number? Its not ours.. So to put this debate to rest, I simply call the number on my phone and place it on speaker, and all of us together hear Katie, the receptionist of this dealer, answer the phone. Obviously I had spoken to this dealer a few times and was reassured of what I would be paying. But on arrival, David dismisses responsibility by claiming weve never spoken and tries to push a Ford fee on me, and then Matt attempts to undermine me by saying Ive only spoken to the dealership once which simply was not the case. As a woman coming into a dealership to buy a car, I expect salesmen to try to play me a bit, but this was outright devious and disrespectful, and a complete waste of my time.Please save your money and time and go somewhere else where you will be treated with respect.

It was different not being able to talk to the sales staff in person because of the virus. Spradley Barr took the necessary steps to keep everyone safe. It was nice being able to do almost everything from home. Got a great F-150XLT and I’m overall happy with the outcome.

Caya from Spradley Barr Ford was more than helpful with me purchasing my F250. It wasn’t suppose to be ready until Wednesday and pushed for it to get done. I was able to pick it up two days early. More than pleased.

There is a reason I keep returning here for my vehicle needs, whether its sales or service. I cant say enough about working with Montana on our new purchase this week. She was great to work with and she took care of us with NO pressure. Troy in finance went above and beyond to make sure we were happy when we left. Spradley Barr Greeley will always be my first choice!

I bought a truck from Troy at Spradley Barr Ford & Lincoln of Greeley and it was a perfect experience. Totally easy to deal with Troy and his team remotely as well as in the dealership when I came in to finalize paperwork and pick up my truck. All of the staff at the dealership are extremely helpful and professional. They made a great deal for me and really went out of the way to ensure I was happy with my truck and the overall transaction. I highly recommend this dealership and I will look to them for my future vehicle needs.

I bought a 2015 Ford Focus from the Fort Collins location. I go to the Greeley one for maintenance because it’s closer to where I live, however, I took my car in several times because the check engine light came on. I took an engine reader to it and it read P1450 which means unable to bleed fuel tank valve. They told me it was the clutch so they replaced the entire clutch. That didn’t fix it because the check engine light came back on again a few days later. I took it in last Saturday and they said that the module got water in it. They reset it. And the check engine light came on AGAIN today. The fuel tank valve needs to be properly looked at and the service techs need to do their jobs and get this taken care of. I’ve taken it in about 3 times and it still didn’t get resolved. This is completely unacceptable. I’m very unsatisfied.

My husband and I had an excellent experience with Spradley Barr Ford in Greeley. We had such a great experience purchasing our personal vehicles that I went back to them a week later when it was time to purchase a work vehicle for my company. Special thanks to Steve, Stephen, and Ryan who were so friendly and helpful and made the whole experience wonderful. They made it so easy it was definitely the best car buying experience Ive ever had.

Bought a car from these clowns in 2018 its been in the shop more than 10 times. Finally got it fixed in another dealership 2 years later dont come here.

I would recommend this dealership. I needed to get my truck checked out. I had 4 errors showing. Travis told me to get to his service area and he would take care of it. I got to the dealership and Travis had a technician check out my codes. He assured me I could get back to Florida. I would choose this dealership over their sister dealership and Loveland Ford for the service. Thanks Travis.

Travis in the service department is a super employee, he is awesome at keeping me up to date on what is happening when my vehicle is there.Also Ryan and Kelly are top natch and really do care about giving the buyer great customer service... Thats why I keep coming back.

This service center is great. They worked with me with and without an appointment and both times were great. They were courteous and helpful and have several great spaces to wait where I was able to continue working with little interruption to my day. It feels really personal when I take my vehicle there even though I dont know any of them.

Organized. Had my car ready when promised

Bought a car with a service contract then moved out of state, tried calling them to cancel the service contract but they wont return my call.

Got a few extra codes after they fixed it. Thanks!!

Bought a truck at $44 k, used, CPO, and on top of it, made a mistake and added another service warranty. First the vehicle was a lemon, was in the shop about 5 times before I realized I need to make a move and buy another one. I submitted a service warranty cancellation request in February, still today, not a dime back from the dealer or the company. I tried several times to talk to anyone but very little help was giving. I understand the situation we are all in with the virus and social distance, but I assure you if I was a customer that is willing to buy $50k plus truck, my email and number would have been flooded. The cost of the warranty was around $5800 and after the cancellation I’ll supposed to get 90.27% of it. We are in the middle of April still no reply or money back. Recommend you not to buy anything from them, including any warranties, service is the worst.

Janelle was a great service writer! The techs here work hard, even though it is blazing hot outside. Kudos to this service department!

Do not purchase any of the extended warranties offered. They are definitely not worth the money or supposed peace of mind they claim.I bought a vehicle here and the sales person was great but the warranty is a huge rip off. Nothing that the vehicle is due for at each maintenance visit has been covered. But thats what the warranty sales person (finance Dept of spradley) makes you believe.Hope that helps another person out there who is just trying to buy a reliable vehicle.Happy shopping :)

I bought a used vehicle here recently and had a great experience. I worked with Troy in sales and he could not have been easier to work with. I showed up 15 minutes before close on a Friday night, but was never rushed and was able to take as much time as I needed to inspect the vehicle, drive it, and work on financing. Unfortunately, I did find some hail damage on the roof of the vehicle after the sale, but service came and picked up the vehicle the next day (I live an hour away in Denver) and they made it look new. It was an honest mistake and they paid for all repairs - something I was not expecting to happen after the sale. While they likely took a hit on this sale, they have absolutely earned my business in the future for having excellent service.

Bought a used Ford F-150 from here. The price was too good to be true, so I asked what the story was. I was told that it had just been on the lot for a bit so now the price was dropped to what they had in it. I specifically asked were there ANY accidents reported. Was told it had a spotless car fax. I guess I should have done my own research, but trusted them as I have bought my previous truck from them, and they seemed to be pretty honest the first time around. Well, fast forward to today... went to trade the truck in, and the dealership printed off an actual report that showed the truck had MAJOR DAMAGE reported, and it’s not even worth trade in value! This place just pulled the slimiest sales move ever, and I’ll never buy or recommend someone else to buy from them. They took advantage of a returning customer. I’d hate to see what they do to new ones.

Such an easy car buying experience! With everything going on it was so nice to have something go smooth and painless. Would highly recommend this dealer. No pressure ever!

Great service! Only dealership I went to that worked hard to find me a deal!

Me and my family have had an amazing experience here. We bought a 2019 Expedition and it had a great price and the customer service was perfect! They are truly honest! Definitely recommend!

The service was unbelievably good and very well handled! The tech did an amazing job and the service writer was very courteous to my needs! Highly recommend this dealership!!

WOW! Thats a one word answer for my total experience. From the moment my wife and I arrived at the dealership to the moment we were handed our keys to our 2019 Mustang. We met with Kelly who showed us great patience through the process while we exercised the dealership on finding us the right mustang to the ordering process through the dealership with Ford. We got the deal we wanted and there was not strong arm tactics to get us to buy today, thats why we came back. We went to similar dealerships including another Spradley Barr Dealership, but the dealership in Greeley was clearly interested in what we wanted. Kellys personal touch along with his making certain we were happy with our selection and all of the nuances involved with ordering from the factory. They gave me exactly what they said they would on our trade and took a lot of time to explain the gadgets on the Stang. Ryan was also great to work with, we told what we wanted for a payment so he did a great job making sure we came in even under that. This dealership listened to us and at no time tried to get us to sign up for something we didnt want, a simple no thank you was all it took. Polite, courteous, kind and friendly.

I had my sunroof break and to replace it was going to cost me $2200. After talking to Scott he was able to negotiate a way better price for me to replace it. I am super happy with the work and fairly got it back fairly quick considering how busy they stay with all the trucks that are constantly in there. Once again I greatly appreciate all the help and great work from your team! Highly recommend these guys!!!

Almost 3 hours for a oil change is crazy. There is never a reason that it should ever take that long when you are the first one there in the morning. I fully understand that there are appointments however 3 hours is uncalled for 100%.

I have previously bought vehicles from Medved in Castle Rock which was recently bought out. I had no clue where the guys went who I always got great deals with. I asked for recommendations on FB and was referred to Brad Rafter who was previously at Medved. I emailed Brad and with what truck I was looking for and it was very specific. I myself havent owned a new truck since 2008 so I knew what I wanted and wouldnt budge. Brad emailed me back within 20 minutes. Brad gave me an amazing offer on a truck he was going to trade another dealer for and it was way below what even the Ford X Plan would do. At my request, Brad sent me several more quotes on more trucks that had more options as my budget went up as the morning went on. Brad was very responsive each time and was COMPLETELY TRANSPARENT. He also communicated by email which was better as I was working. We agreed on a truck and a price. Brad had Alex Nimrod contact me and he explained the entire process to me and got the ball rolling immediately. They both fought for me when the other dealership changed their mind and decided they wouldnt release that truck to them for our transaction. They reached out to Mike Naughton Ford who had the same truck and they too, wouldnt trade them. I appreciate all of their hard work and would recommend anyone to reach out to Brad Rafter and he will set you up with a salesperson who will take care of you.

I showed up for an oil change with out an appnt and the service personnel was very friendly and accommodating. . Matthew was very knowledgeable and thorough. we were going on a holiday trip across the country and they found a broken motor mount that they were also able to correct for me before the trip. All around great service. bravo!! thank you

Fast service. they do a great job and thorough check to ensure our truck is taken care of. Thank you!

I guess the old man didnt want my business, never been more discouraged thanks for convincing me not to buy ford

What a wonderful group of people to work with! I had the pleasure of doing business with Matt and David and after this, I will never go to another dealership or work with a different group of men again. Not only did they work with me to get me exactly what I asked for (and more) but they made the whole experience fun and enjoyable. They are down to earth and all around good, trusting folks! If you want to get treated like an actual human being and not just another sale-this is the place to go! Their follow up, follow through, communication and promises are great and they made a situation with the potential to be stressful or even scary more like a walk in the park! I would recommend this place 100 times over!

Quick and easy, 30 min oil change and tire rotate. No fuss, no nonsence just in and out like a flash. Great job!

The individual i dealt with (kelly-internet sales) was more than respectful and not pushy. He was up front and honest with everything . He answered my questions and had knowledge beyond the brochure, and never tried to downplay anything, just presented facts. I purchased my car through the USAA car buying service and ended up here after reading reviews. They offered a more than fair price and made a respectable offer on my trade. Also their 2 year complimentary maintenance plans really helps sweeten the deal. A class touch was i decided to purchase the touch i received a personal handshake and a thank you from head man on duty that day. It was a subtle gesture but a well received and show the respect and pride that is missing from most businesses these days. My only complaint would be the dealership badging on the car. There is alot....I had a 30 window sticker on the rear glass, a license plate frame and a hard chrome raised letter badge on the trunk lid. But that was more of an annoyance than a problem, Overall a great experience.Adam