Working with Brian at Wickham Tractor was a good customer experience. I told him what I was needing and he got the specific model of RTV I was looking for from another branch. As a first time buyer of a skid steer, he went through what I would be using it for and made sure it would do the job as well as understanding the operation of it. Delivery with a full tank of fuel was certainly appreciated. Delivery was very timely, actually quicker than I expected. I appreciate that I can give Brian a call with any questions and concerns that I have going forward with my purchases. And not to leave it out, I am totally happy with my zero turn mower as well!!!
Very happy with the treatment I received while purchasing a 3pt mounted DM2032 Disc Mower. Bryan was a superb salesman and answered every question I had. His customer service was top of the line. I highly recommend WTC.
I would definitely recommend doing business with Brian and Wickham Tractor. Brian was very patient through all of our questions and he helped us find the right tractor within our budget.
Brian was a wonderful salesman very thorough easy to deal with/ definitely not high pressure at all
Ryan from Wickham Tractor in Greeley was awesome from beginning to end assisting me with a tractor rental for some work I had to get done on my property. He was on time and answered all my questions. Don’t hesitate to use this company. Thanks Ryan.
Brian was a phenomenal salesman for my tractor purchase hands down easiest purchase I have ever made no pressure and no “salesman” tactics he told me everything exactly how it was and got me the tractor I needed for my ranch. I will 100% be doing business with Brian and Wickham tractor again!
Great people to do business with thank you
This company was very professional. They had great rates and wonderful customer service. They got back to me immediately and were promo with delivery and pick up. I would definitely use them again.
We recently worked with Ryan Stadler at Wickham Tractor Company in Greeley. He was super helpful in helping us choose the right skid steer for our job, delivering it and making the entire process simple. Thanks for your help!!
Great experience dealing with Brian on a tractor.
After losing a tractor on spring planting day, Lincoln and Ryan pulled a tractor off the “for sale” lot into their rental fleet to make sure I didn’t lose time and money. These people know how to treat a customer, and treat your business as if it were there own. If you need to but or rent equipment, this is the place to do it.-Thanks fellas.
Truck parts are the reason I go to Wickham. The guys at the parts counter are terrific - knowledgeable and helpful, they will find what you need. The prices, however, seem to be quite high. Not sure if this is the norm for Navistar dealers or not. Because of the prices I like to call this place BOHICA truck parts - BendOverHereItComesAgain. If you walk in for truck parts be prepared to walk out a little sore.
Great rental and service! Equipment is in great shape and new compared to other local rental businesses with very comparable prices.
I went into their Greeley store for parts... the whole counter of three guys was very welcoming. I dealt with Dave and he was very helpful. He had to ask for help and he asked his manager, Kyle I think, but he came out from his office and helped figure out my needs. They were so helpful that I have told multiple ppl about the experience since. I would definitely recommend them for any tractor needs.
Great service. Parts department is very responsive.
It was a great experience with buying and the delivery of my tractor. I wouldn’t buy from anywhere else! Only thing is I wished I received was a Kubota hat with the purchase ha ha. Thanks again
I went in to get a quote on a tractor. I was quoted super quick and with a fair price. I will most likely be back to purchase. While there I stopped by the parts department to get parts for my old Ford 5000. The gentleman with facial hair helped me out and they even had the filter I needed! Much closer than LaSalle to get parts and a great overall experience. Would definitely recommend.
I am an Iowa farmboy who loves his IH tractors. I brought my IH Hydro 70 to WTC when my 3 point stopped working. I knew that IH 3 points need a mechanic who knows what they are doing. I called the service department and asked if they would have a mechanic that had experience working on the 3 points on these older tractors. They gave me a confident yes from 2 different service managers. So I hauled my tractor the 3 hours from my place to Greeley. After a few months I got a call from Clint telling me that they were having problems finding all the parts they needed, at that point they couldnt figure out why it wouldnt work so the were throwing parts at it to see if that would help. I sourced and bought the parts from Rock Valley Tractor parts in Iowa WTC thought they needed even though the guy at Rock Valley Tractor parts said he never saw these parts wear out. I told this to Clint. I understand that if you want a mechanic to stand behind their work you need to let them do what they feel is necessary. So I spent the $1000s on parts they said they needed to fix my tractor. Finally after a few months they called to tell me my tractor was fixed. I took the afternoon to drive down with my truck and trailer, about a 7 hour round trip. When I got there my 3 point didnt work. Everyone was dumbfounded. So I left it there and week later they called and said it was fixed. I could not leave until 4pm and I had called to ask that they leave it out for me to pick up after hours, I was told that would be ok. So Im on the way down the mountain again and there guy calls to tell me that I have to pay the bill over $5000 before they will set it outside the gate for me. Reluctantly I gave him my credit card because i was already on my way. He assured me it was fixed. I got to WTC at about 8pm and guess what, my 3 point still didnt work. Extremely frustrated and knowing these guys are either liars or very incompetent I took my tractor home. At this point they had my money and they did not answer my calls and did not return my voicemails. They are good call screeners if that tells you anything. Finally I left a voicemail saying I was going to dispute the charges after trying to contact them for a few weeks. Bingo they called back. Motivated by the pending dispute they tried to make it right. When they brought my tractor back, my hydraulic fluid was 7 gallons low and the 3 point still doesnt work right. But now it is too late for me to dispute the charges so they have my money. I have left Charles the manager several messages with no response. I am a big Case IH fan and I always wondered so many of the tractors I see in Colorado are made by John Deere. Now I know. All you have to do is look around the countryside and you will see which dealer the farmers and ranchers trust. I will update this review if I hear from WTC so you know if the response from WTC is BS. P.S. It is worth your time to check that the parts on the bill. I had my dealer in Iowa review the bill to see if he could figure out how to fix my tractor. He recognized within a minute that they had billed me for 2 of an expensive part that the tractor only had one of. He also said that the reason they had so much difficultly was most likely because the mechanic turned some set screws that should not be adjusted as they are set at the factory. I will now need to replace the entire assembly with one that is still set from the factory.
Wonderful people and great customer service, great support! The people here know their products!!! I worked with Kevin mostly who is very knowledgeable, answered all my questions and spent quality time showing me all my options. Absolutely the best!!
At first they seem friendly and helpful. My experience led me to find equipment i purchased was the wrong year and they will now be facing quite a lawsuit if they dont choose to call back and make this right on their own accord. Very poor.
The folks at the parts counter are very friendly and knowledgeable a very good place to do business .
Great service and did the job as planned!In at 0730 loaded for home at 1615!
Abigail was fantastic....oh, you mean the work...l. Great, Charles did a great job of organizing everything in order to keep my down time to a minimum. Did I mention Abigail??
Helped my friend bring in New Holland tractor to put a cab and heater on it. It would not start when we tried to unload it, thought it was a bad battery, even though it was just purchased two weeks before. Got it unloaded and went to pick it up 3 weeks later, cab glass was so scratched up that you could not see through it. Heater was not mounted so when they finally mounted it we were told you have to remove the fuses to turn it off????? They could not put in a toggle switch between the battery and heater? I told the sales manager that he should make it right with the scratched up glass that you could not see through. Was told it came that way and scratches were because of packing and shipping.....( well it should have been sent back to supplier for replacement, it was so bad and obvious. looked like others had sent it back several times before) Found out the original battery was perfectly good later on and they had sold him another battery plus other parts when apparently all it was was a loose wire. I looked the sales manager in the eye and said you should make this right. He walked away and was never seen again. My friend was so mad that all he said was I just want to get out of here. I have never been to such an incompetent business, that had absolutely no concern for the customer. We were totally ripped off for thousands of dollars. I was considering purchasing a tractor for my place but never here.
Me and pops got new forks there. They are very helpful and nice. You feel appreciated when you go thereDefinitely a good place.
Mark was very helpful and informative. Great selection of equipment. Easy to work with. Great deals and incentives.
Yall enjoy!
Doug Stephens was super helpful and knowledgeable. He asked the right questions to help me find what I needed.
Friendly staff. If they dont have it, they will order it for you.
There is something very wrong with the culture at WTC. Based on two major shopping experiences, they are very good before the sale, and very bad after.My first experience was shopping for two Can-Am Outlander 570 ATVs. I was very impressed with the policy of no added fees - a welcome contrast to the Fort Collins and Denver dealers. Well, one of the two machines I bought had multiple problems. The fix for rattling in the transmission case turned the engine braking up so much that the machine was zero fun to ride after that - constantly lurching and lunging on any decline. WTC told me there was nothing wrong with it, even though I provided, in writing, steps to see the difference between the bad Can-Am and the other, identical Can-Am that was fine. I tried again to get them to fix it, and my calls went unreturned. I had to get rid of the Can-Am after owning it for only a year.The next time, I was shopping for a compact track loader. I looked so seriously at the Kubota SVL75 that for a while I expected to buy one. The sales guy was ever so attentive and friendly, emailing me no less that 35(!) times. But later, when I emailed him to say, as politely as I could, that I was buying a different machine, he couldnt spare 35 seconds to say thanks for letting me know, or anything. Just no response. I guess my future business or that of people I talk to doesnt matter.
Great place to visit. Friendly people and very knowledgeable
I bought a rhino 15 years ago from here . Had I drive shaft part break went in to get a part to repair it . They really did not want to look the part up sent me to driveline which did not have. Went back theysaid they would look In to it and would call me. Never called back I called left messages still never called back. I went into Wagner in loveland walked In 10 minutes later walked out with the part. I wasted a week of work for this lazy place that really did not want to help me.
Brian is awesome
Never been here so i cant say much i drive by it alot
Was assisted almost immediately when we walked in. We need to verify a few measurements at home and will more than likely make a purchase if the measurements work.
Knowledgeable and helpful staff!
Really helpful