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Computer Solutions by Ross Bradshaw
1912 8th Ave S, Great Falls, MT 59405, United States
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Computer Solutions by Ross Bradshaw

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Gi
Review №1

Very pleased with service. Very efficient and knows his computer stuff.Thanks, Ross. Ginny Heberly

Su
Review №2

Set up an appointment and was ghosted. Set up a second appointment and was ghosted again. BAD business practices! I scheduled directly with Ross.

Mi
Review №3

Ross had my computer for over a month. He is terrible at communicating and will waste your time. Add lack of being prompt to his list of values. Will be spreading the word not to deal with him. On top of that, he doesnt know what hes doing. He wasted alot of my time, so I will be contacting the BBB to waste some of his. Dont call him, you have been warned.

Na
Review №4

I literally had to call the cops to get my computer back. Having someone try and steal from you is not fun... trust me.This guy is a criminal. Do not use his business.

Po
Review №5

Been trying to arrange time to have my laptop follow up repair for almost half year and still he can’t even give me a fixed date to fix it. He keeps saying he will take care of it but as usual no response from phone call, sms, Facebook message.Find someone else, hes not reliable at all.

Li
Review №6

As everyone before me has stated that were real customers this is the worst business you could possibly send anything to for repair. After OKing the repair And many many many texts later and only a couple texts from him saying he would call that night. But no phone call from him, we finally had to buy a new computer. Dont try calling him because he wont answer and his voicemail is full. Trying to deal with Ross has been one of the very worst aggravating experiences of our lives. We started this in April and it is now 4 months later. Wish we had seen and read the reviews on the Web. We recommend that you strongly save yourself from this experience. You will sleep better.

Je
Review №7

Ross Bradshaw was very professional and knew how to solve my computer problems quickly. His knowledge was impressive and he gave additional information on making my system work more efficiently. He was also very helpful in working on other electronic devices, like my new television and getting it to work like it should. I would recommend him for your next computer problem.

Cr
Review №8

Dropped my computer off with him on Oct 11th, 2018. Still havent gotten it back. Cant get an estimate on cost of repairs either. When the Great Falls police department contacted him on my behalf in April, he told the officer (over the phone) that he would have my computer back to me in two weeks. I still havent seen the computer. He hasnt replied to any of my texts in about two months, but even when he does reply its only to tell me that hell have to get back to me later to make arrangements for me to pick my computer up. Took him to court and even with a court order he didnt return the computer, reimburse me the mandated court costs or contact me. I had to contact Fort Harrison in Helena to get this resolved.

re
Review №9

I have never been so mad at someone over my computer. Not only did I get it back after 3 months of calling every few days, but I also had several missing documents. I also had 5 missing programs that cost me more money to reinstall on to my computer. I had to call him up and threaten to call the cops on him, before he would return my computer to ME!!!!!!!! It was just one thing after another why he could not get it back. Now that I have it back and with all my programs on it, it is now acting up worse then it was before I had him fix my computer. When he dropped my computer off to me it was 2am. He told me he would be dropping it off 6 hours before that. But would not answer my calls when I was trying to call him. One hour turned into 6. Worst person to ever work on a computer. Dont trust him with your computer, dont trust him with anything.

08
Review №10

If I could give him no stars I would. My computer had dog hair on the inside from the dirty floors he kept it on. I talked to several customers who would show up demanding their computers back or they would call the sheriff. Some customers havent seen their computers in over a year. He expects others who have no experience in business to give customers computers and take their money without any compensation. He calls customers idiots when they are 20 minutes late to pick up their computers and purposely leaves before they show up. There is black mold in his place of business that he refuses to rectify. TAKE YOUR COMPUTERS AND RUN to another reputable repair place.

ry
Review №11

Absolute piss poor company. 6 weeks ago I gave the go ahead to order parts and get started on repairing a broken laptop screen. Im far from am expert on electronics so I rely on these service providers to be knowledgeable in their field. it went from 1 hr work replacing an LCD screen, to 2.5hrs replacing a broken hinge and a digitizer. here were are 6 weeks later and I have half a screen not responsive to touch, a screen that is not mounted flush, and still a broken hinge. each call or text is ignored and responded to days later.... absolute waste of time dealing with this piss poor individual who claims to be a business. took my equipment to a competitor and parts are ordered and tracking SHOWS arrival in 1 week.... the most ross can do is say the parts are in billings and 10 days later they mysteriously still havent shown up. stop lying to customers. customers, save your time and energy and go elsewhere.

Ka
Review №12

Fantastic job! Quick, efficient, thorough & very professional!

Ke
Review №13

Gave my ps4 to Ross to get a disc tray fixed and hmdi port fixed. Its now been 2 months with very little contact. I have to call him from a different phone any time I want to talk to him. Ive even showed up at his house just to be told hes not there.I dont know how someone could be so unreliable and dishonest. Lied about being in the national guard, along with a time estimate on when It would be done. If there was a place of business that I would want to fail its his.

Ch
Review №14

Ross was able to do more in 2 weeks than previous professionals were able to complete in over six months, He is very efficient and timely. I now have a functioning and incredible custom build thanks to him, definitely recommend.

Re
Review №15

Helped out by coming over and helping my friend out with broken down computer. Ross was very professional and got her computer up and running. He was also very friendly and polite.

De
Review №16

Thanks Ross, you repaired our home security camera system. Great work for a great price.

Ca
Review №17

Computer Solutions by Ross Bradshaw... He sounded so professional when I first called and he showed up quickly to my house after I requested service.I have nothing but regret, though, about actually giving my computer over to him to be worked on. I wanted my computer to be checked for viruses and for it to have more RAM. We decided to put a new hard drive in it and have him scan it. He said it would take about 3 days, and described how he would save all the data and programs I had on it and put it all back after he put in the new hard drive.After a week he still wasnt finished. I kept checking back with him over the next 5 weeks, calling and leaving messages with him not answering back for several days at a time. Each time he would call back hed have some other reason why he wasnt finished. (He claimed it was scanning for viruses for 2-3 solid weeks). After 5 weeks I insisted on picking it up, as is, just to get it back. I had to ask for all the extra things I had given him, (my program discs, the extra parts he hadnt used... ect)Then he said he needed time to create the bill. It took him months to get a bill to me and when I got it ... it was inflated beyond what he had quoted.... I decided to pay it because I just wanted nothing more to do with him. I told him I was paying Paypal, as his website advertises, and asked for his Paypal info... it took him another month or so to get that to me... and then he resent a bill which was even higher than the last one.This was by far the worst experience Ive had with a, so called, business... and the business itself is a joke. Its one incompetent guy saying he knows how to work on computers.

Ke
Review №18

Very thorough work for a reasonable price. Im glad I found this service.

jo
Review №19

Poor for one it does not take over 24 hours to air out from cigarettes smoke when has not been in the place of cigarettes smokes at

Information
1 Photos
19 Comments
2.8 Rating
  • Address:1912 8th Ave S, Great Falls, MT 59405, United States
  • Site:http://computersolutionsmt.com/
  • Phone:+1 406-400-9789
Categories
  • Computer repair service
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