My boyfriend and I are closing on a home in March. We reached out to Alanna at Farmers for a quote and she was absolutely amazing! She quickly responded to all of our questions (we had A LOT). She was a pleasure to work with & I would recommend Farmers for her customer service, alone. Not only did she help answer all of our questions about her quote - she also helped explain quotes from other insurers. :)
Alanna has been very patient and helped me at every turn. She gets quotes and back to me promptly. Id recommend her to anyone looking for home insurance or car insurance.
I wanted to inform the parent company Famers Insurance and Farmers agent J Lapera of what a wonderful and comprehensive experience I have had with their employee Alanna Thompson. I have always been skeptical of service representatives. My senses have been heightened during the COVID – 19 pandemic, racial unrest, and economic instability. I have a long-standing relationship with Farmers as it relates to my homeowner’s insurance. I was contacted by Alanna regarding bundling my homeowners and car insurance which I pay both semi-annually. During this time, my mortgage was sold in the secondary market and coded incorrectly even. My mortgage servicer would not release payment even though funds were being escrowed for homeowner’s insurance and property taxes. Alanna was there with me through the entire ordeal and for that I am ever indebted to her. She was patient, personable and a springboard during my tyrants. In this fast-paced existence we call life we more than not overlook “customer service” but instead focus on quota and out-put and overlook humanity. During the worlds trying time it is a relief to know that there are people who still care. Alanna was there for me through resolution with my mortgage servicer and for that as well as the reasons listed above it is my privilege to have her as an agent but also a friend. I will continue to use Famers to assist in all my insurance needs and will discuss with Alanna other insurance offerings that can accommodate my needs as well as recommend Farmers/Alanna to my family, friends and acquaintances and inform them of the awesome service provided.
We got a quote from Joe that gives us more coverage than our prior policy at a SIGNIFICANTLY lower cost. The process was easy and Alanna communicated clearly and paid attention to every detail. Very impressed!
I have trusted Joe Lapera and his team with several of my personal clients/home-buyers and theyve always done an incredible job. They are knowledgeable, friendly, and very service-oriented. The best thing about Joe and his team is that that even if they cannot personally handle your issue or service your needs, they will give you professional guidance and refer you to another provider who can. I highly recommend them, and would trust them with my own insurance needs and the needs of anyone I refer their way.
Toni and Hannah have always been so kind and helpful. They work with you to provide the coverage you need. They have always treated me like family. I cant imagine ever going any where else for insurance, both home and auto. Thank you all!
Toni is always very responsive and provides important information.
Joe and his team always put the clients best interests first. Super ease of business.
Lapera Farmers is wonderful! They get back to you quickly with answers to all of your questions and needs. Thanks for providing great service!
We have been with Lapera Agency for 23 years...that should speak volumes! Toni and Joe are great!
It has been a pleasure working with Joe and Toni over the past few years regarding my personal insurance needs. They have always been professional, attentive and responsive and have always looked out for me and my familys best interests.
Toni, has been great. Very Resposive and a true Professional. Thanks much Toni for all your help
Joe is very knowledgeable and knows his business inside and out! If you need anything, he or one of his team members are only a phone call away!
Joe and Tony always take such good care of my family. Tony is always so patient and talks through all of the scenarios for insurance to ensure that we have the best deal for our family.
The Laperas have always been good to my family. We have been with this agency since 1983 and Ive never needed to shop insurance elsewhere. Why leave an agency that has always been helpful to us. Ive worked in a State Farm agency for the past 14 years, yet leave my cars and home insured here. Thank you Toni and Joe, and staff
I’ve been with them for over 20 years and they always make us feel important and valued as customers. Excellent customer service, super responsive and just all-around pleasant.
I had referred a client to Joe who recently opened a new business. My client called me after she had met with Joe and couldnt stop saying how great her experience was. Thank you Joe and Lapera Insurance Agency for your professionalism! I give Joe and his agency my unqualified recommendation for anyone needing insurance.
Joe has helped my son Bryan and I with great protection. Bryan had a sewer back up and I had hail damage to my roof. He also spends time with me reviewing my policies and finding ways to reduce cost.
The Lapera agency has always been most helpful with any and all questions or problems I may have had. Recently had to add another policy and Toni could not have been nicer to get it all set up.
Ive known Joe Lapera for a while now and I know he does what is best for his customers. Joe will review your current insurance policies and make sure youre covered for what YOU need. He wont try to sell you something not suited to your situation. If you get a review of your policies done by Joe, you may have good chance of saving money. Thanks Joe and your team for all you do.
Wonderful agents, always there when you need them! Thank you Lapera, Merry Christmas yall!
In the time Ive known Joe, Ive come to him with a wide variety of insurance questions. He has been very helpful when it comes to assessing risk and providing options. Ive thrown some crazy coverage ideas at him and he has always done his homework and followed through with answers to my questions. I would recommend him to anyone, especially someone with real insurance questions who doesnt want to hear a sales pitch - Joe doesnt work that way. He just answers your questions and lets you think for yourself.
I switched to the Lapera Insurance Agency from a competitor. While my service at the competitor was fine, the Lapera agency is head and shoulders above the rest. Joseph Lapera reviewed my current insurance needs and tailored specific coverage to ensure that my family and I would be protected. Insurance is incredibly important, which is why you want the peace of mind that comes with a company with the great reputation of Farmers Insurance. I highly recommend Joseph Lapera for your insurance needs.
I love the Lapera Agency! They have always treated me well, answered every question I’ve had and made sure I understood their answer, and they just make me feel like family! Thank you Toni!!!
Joseph Lapera Agency is a great piece of mind! Weve had our home and auto policies with them for 20+ years, the client service is just as good today as it was back then. Thanks Joe, Toni & Hannah!
For your P&C needs you simply cannot do better than having Joe as your agent! Hes very knowledgeable but I suppose a lot of agents can claim that; what separates Joe is that hes extremely honest, ethical, and has a true interest in taking care of his clients. Hes clearly in it for the long haul, not the quick buck; if he recommends something, its because he sincerely believes that its best for you, and NOT because its best for him.
Joe is by far the best honest agent that I have talked to .. he went above and beyond to get me a good home insurance .
This team of dedicated insurance workers are amazing! Toni went above and beyond to help us with a tricky insurance situation with our daughter! Can’t thank her enough!
Not only are Joe and his team great at what they do, but they have excellent service and commitment to all of their customers. I would highly recommend Joe to anyone who is looking for that personal touch.
Joe is first class all the way, definitely someone you can trust. He was able to get me much better insiurance and saved a ton of money also. What ever I need I call joe and he actually answers his phone.
Joe and his staff are exceptional at what they do and always act in their clients best interest. Even though we are competitors in the industry he is a quality agent that shines a positive light on our profession.
Joe knows his stuff and is always eager to find an answer. He genuinely cares about his clients, and it shows everyday in his work. Joe is great!
Joe is excellent at customer service and works to get you the best rates!
It has been a real pleasure in getting to know Joe and his team through BNI and when it comes to insurance theres probably now thats a y more honest and upfront as Joe his.I look forward to sitting down with him in the near future to discuss our two businesses needs.It really is a true pleasure in knowing a true professional in the I surance business.
Totally watching my back on a policy I have. Not only followed up with me to make sure policy didn’t lapse, but made the renewal process super easy!
Joe is amazing! On top of his carrer! He will be there in your time of need whether it be an accident, or a home challenge, or rental sitution. He is honest and fair and has great hair!
Called in to add a vehicle, DONE! No problems! Whenever I have called in or stopped in with a question or a problem, they have answered my questions or solved the problem immediately. GREAT SERVICE.
Joe Lapera has demonstrated an excellent skill when it comes to assessing insurance needs. I would recommend Joe to all of my family and clients
Joe always has been willing to listen and provide meaniful answers to all your insurance needs
Joe and his team are extremely knowledgeable, dedicated and hard working. I would highly recommend them to everyone.
Joe is truly first class in the insurance business. The slogan We know a thing or two because weve seen a thing or two...wouldnt be surprised if it was developed because of Joe.
Very helpful and friendly when we need help or have questions.
Toni Masella Becket has always worked with me to get the right policy for my home and autos.
I switched from State Farm to Joe Laperas Farmers Insurance last year and saved over $1,000 on my auto, home and business insurance policies. Joe was very thorough in reviewing my coverages and not only did I save money I also enhanced my coverage.
For 20 years Lapera Agency, Farmers Insurance, has been taking care of our insurance needs. And for 20 years theyve done it right.
The Lapera agency/Farmers Insurance has served our family for over 30 years with homeowners and auto insurance. Personal, fast, and friendly service at its best!
Great help Toni
Nice folks to do business with
They take care of there insured A++++++.