Jason was AMAZING! He was here so quickly and was able to get our AC up and running like new! He was so friendly and knowledgeable, we will never use another AC service again! Washburn Air is a top notch company and so was Jason Brown! I asked for extra business cards to give all my friends and family! Look no further then Washburn Air... they will take EXCELLENT care of you... they sure took good care of us!!! Thank you Jason!!

My AC was not cooling and someone I work with recommended Washburn Air. When I called they sent someone out the same afternoon! Chris was AMAZING! He was very knowledgeable and professional and easily diagnosed the problem with my outside unit! It required further service and he came back and replaced the part and now it’s blissfully cool in my house! It was a great experience dealing with Washburn Air and I highly recommend them! I will only use them for service going forward!

They know very well their job and explain very well too. They are ponctual and respond quickly to your needs. Their products are good quality and the price is correct. Thank you for everything you did!

Very courteous and timely on both occasions they had to come out and repair my HVAC system. They replaced a capacitor and then had to eventually replace the controller unit. All was well until I noticed that I was no longer able to run my fan independently of the unit running in AC or heat.I communicated with the dispatcher and she said the fan could not run by itself because of the new control unit and wed need to install a relay to run the fan by solo. I was able to correct the wiring of the control unit myself after downloading the instructions. I am not sure where the misinformation came from but it was disheartening after seeing all of their great reviews.

Washburn Air replaced our HVAC system when our old system stopped working. Everyone I worked with was very professional, informative and very helpful. Entire process was managed smoothly. Thanks to Jason, Tony, Chris, Eddie & entire Washburn team for efficiently handling this efficiently.

I needed multiple odd jobs done around the house, as a single woman I am careful who I use. Great AC/ Heating and also wonderful doing these odd jobs, staying and coming back to ensure the jobs were complete and to my satisfactio. Patrick and Chris were especially helpful and treated my house like their own. Dog friendly being careful my dog didnt get out of the front door while they came in and out. Highly Recommend, 5 stars all the way.

Professional job, guys were great. On time and job was done in window given when booked. Price was exactly what was quoted and was very reasonable for the work performed. Thank you would recommend if you have A/C work needing done

Tom showed up on time and masked. He repaired drain line with P-Trap and T. Helped me to get it ready to pass Inspection when house sells. He also showed me Auto setting on the thermostate to help with lowering my bill. I appreciated that he took his time to show me exactly what he repaired. I highly recommend Washburn Air.

Professional job. Very respectful! I’m super happy with the service and they walked me through my new thermostat. Will use this company going forward for all of my HVAC needs!

Jason is one of the most honest, knowledgeable and reasonable people I’ve ever came across in the service trades industry. I will definitely use him and his company every time I have a HVAC need. I’ll send everyone I know his way when they have any HVAC issue. Top notch!

Had an emergency service call to fix our furnaces. Was able to schedule a next day appointment in the midst of record setting cold. Tech called ahead (was early!) and was able to get one of the furnaces up and running. Turns out the condensate lines were frozen solid. Explained the issue, gave me options and walked me through how to finalize the fix once the temperature permitted the lines to thaw. Very pleased with Washburn and will now be a customer.

Patrick was very helpful and answered my questions. He offered to come by & replace my filter when I get a new one - the current filter was in really good condition. Im not able to climb the ladder to the attic.

I own a business with 3 locations, and over the years have had many companies service and do repairs to the HVAC units. This is the first company I have found that is reliable, honest, reasonable and professional. They deserve way more than 5 stars!

Tom did a great job of servicing my a/c. Really good customer service.

I called Washburn close to a noon hour and spoke with Mary. She was asked if my service request was urgent. I said that is was not urgent. To my surprise & delight, she immediately processed my request and I received same day service in the afternoon. Technicians listened to my problem and reviewed historical documentation that I had received from my smart thermostat system. They proceeded to locate and diagnose the problem. I was consulted about the time & cost; I provided my approval to continue with the repair work. Professional, expert work; no surprises and tricks in billing. If you need help, this is the company to call. I was referred and now Im referring you. Thank you to the staff of Washburn Heating & A/C for your seamless team effort in providing customer service.

Tony was courteous and friendly and offered suggestions on next steps to keep my HVAC system running!! Happy with the service.

Great service and very enjoyable experience with this local business. From one Chamber of Commerce member to another, thank you for supporting our great community!

Wow am I glad I discovered Washburn. Two super polite guys showed up right on time...and I mean on the dot. They kept me informed about our issue — actually explained it so even I could understand it — and fully explained the repair options. I was so impressed that I signed up for their service plan on the spot. Repair was fast and effective. No need for me to look any further for my HVAC resource.

Did semi-annual maintenance for ac system. All was well. Technician was effective and friendly.

Tom and Patrick were here on time and with the temperature dropping I very much appreciated their timelyness. I have birds and dogs ....We were All Cold. It had gone out in the middle of the night and it was 30 outside. They were friendly, informative and cleaned up afterwards. Thank you

These guys are the best!!!My heating system was almost irreparable due to a botched job from a different company. However, Washburn Air worked tirelessly until there was a solution to fix my heating system. Jason and his team were very professional, explained the problem(the cause and solution) thoroughly, and sought after the best interest of me as a customer just by just being honest. I would definitely recommend Washburn Air on any day!!!

As per usual, Washburns service was professional, on-time and with friendly, competent technician.

Quick, reliable, professional service. I appreciate the honesty and hard work of all in this company.

Jason came out to my facility today and fixed a unit in a flash for us. He also took the time to explain why we kept having these issues which was super helpful.Him and Lil Dicky who come up here are super personable and informative.Highly recommend.

Very impressed with these guys. Their technicians are always so respectful and polite. They’ve arrived quickly each time I’ve called them out. They’re pricing is better than others I’ve used as well.

On Sunday, the AC System malfunctioned for a short period of time. I called Washburn and even though it was on a weekend, Tommy called me back and we ran through some steps on the phone. He also scheduled a tech appointment early the next morning. This is Excellent Customer service in that they took the time to respond quickly and begin to help us. Today, Scott came out and checked out the entire system, explaining every detail of operation, etc. Ive been a Washburn Customer for 9 years now and they have the absolute best technical and Customer service possible. Thanks to them for their expertise and care. I highly recommend them!

Prompt and professional! My family has been using their services for years and they have never disappointed. They deserve their perfect 5 star rating!!

Great great company! We had our 2 a/c units tuned up this summer and they were just a dream to work with. No trying to sell us anything like other repair places have done in the past. The crew was super fast & very friendly. I highly recommend them.

Very fair pricing. Great Service!

These guys are awesome. Had emergency heat issue. They showed up in one hour and diagnosed the issue. My new go to AC company.

We just had a great experience with Washburn Air. They were extremely professional, on time and very friendly. They used shoe covers which was very considerate.We used a different service company for years and only now did we find out that we were low on coolant. Altogether it was a great experience and we can highly recommend Washburn Air to anyone.

Real down to earth people. Dedicated and passionate folks working to make people’s lives better - and cooler 😎 🌬 . A great group to deal with 👍🏻

I can highly recommend their company for any A/C or heating needs. They took care of our service and did not try to push any extras on us. Great people!

Joe also repaired the AC when it was damaged by the roofing company. He was always professional. I would still be using Washburn Air if I lived in Texas.

Excellent! Have used them for more than 10 years. Techs are not paid on commission. That should tell you something.

Chris arrived early and got to work. He was efficient and friendly and offered good advice when asked. We bought the membership for annual service calls so hopefully we will save some money.Thank you

Have been using Washburn Heating and A/C Service for several years. Arrive at assigned time and are honest and reputable. Answered my questions. They are the ones I call to check out my system before I turn my A/C on each summer. They keep my system running. Highly recommend to my friends and family.

The Tech was very good.

Arrived on time. Quick repair. Professional service.

Shawn was super honest and friendly and went above and beyond to get my a/c system up and running. Michelle was awesome and went out of her way to try and get me same day service. Great overall experience with Washburn.

Been using Washburn services for years. Simply, the best!

This is a top notch company with outstanding people! We enjoy working with them!

We have been using Washburn for 10 years in 2 different houses. The first house had a very old unit and these guys helped us hang onto it well past its life. They always make it out super quick - relative to other places we have called. They are honest and upstanding. I wouldnt use anyone else. Highly recommended!

The previous owner of our house referred us to Washburn Heating and A/C in 2000, and we’ve exclusively called upon Joe ever since. He’s quick to respond to phone calls/emails for service and arrives on time. Most recently, he took care of a warranty claim on a thermostat and promptly replaced it - no charge or hassles.

Washburn Heating & A/C is a top-notch company. In October of 2018, Joe and his team installed a new a/c-furnace system for our home. They did a great job, were quick and efficient. Washburn has been servicing our system for many years and have always been very prompt in responding to our requests for service and have been up-front and honest about our system needs and costs. I highly recommend Washburn Heating and A/C.

Excellent friendly service. They didn’t try to oversell me on an AC unit that I didn’t need but one that I could get good value from now. I highly recommend them.

Arrived on time and while Shawn was inspecting attic unit his partner was cleaning the outside unit w water. Listened to a couple of concerns and checked to allay my fears of a problem that did not exist. Highly recommend them!

Washburn Air went above and beyond for us. We had two different companies look at our issue, and neither one of them could solve the problem. One suggested we purchase an entire new unit. Washburn Air was able to trouble shoot our systems issues and fix them for a fraction of what a new system would have cost. So thankful for their expertise in Trane systems and their honesty and hard work!

Joe is amazing! He spent hours in my hot attic and is a problem solver extraordinaire. Always a quick response from these guys- which is much appreciated in Texas. Professional, friendly, honest. I am a customer for life!!! Thanks, Joe!

The owner and the techs are always courteous and on time. Their work is professional and the price is reasonable.

Texas heat is no joke. So when we called we received a quick response and a fast, accurate fix. Thanks so much for getting us cool again! Our dogs appreciate it too!

Joe Washburn has been taking care of my mother-in-laws HVAC needs for 20+ years. He is honest, helpful, and is reasonable with respect to the cost off service. He will do only those repairs that are needed and not try to upgrade your equipment or repair for things not required at the time. He uses only quality products. Try Washburn HVAC Service and I know you will appreciate Joe as we do. He will earn your five star review as well. Regards, J/L for Marie.

I cant say enough about my experiences with Joe and Scott. Not only are they prompt and prepared, they display genuine care. No doubt I will continue to use this company.

My family has used Washburns for over 20yrs now. They are the only heating and a/c professionals I will call to service my home.

Joe is so awesome!!! My office ac went out, he came out and fixed it within 3 hours. Then the next morning, it wasnt working again, he was here within 2 hours. The problem was a different part but he did not even charge me for the service call. Thank you Joe was your quickness and your great customer service!!!!

With 85 degrees they made us the first stop the next morning

Joe and Scott are the best! They always respond in a timely manner. Their experience, knowledge, and honesty, is a breathe of fresh air. This company is the definition of Professionalism.

We have been using Washburn for about 20 years. They are trust worthy and dependable. Service and products are the best. I highly recommend Washburn Air.

Its very satisfying to have my AC/Heat unit serviced by Joe.He and his team are extremely dependable and professional.

Fantastic service, got our air conditioner up an running quickly. Wont find a more experienced and trustworthy HVAC company!

Fast to respond to our issue and very honest! All we needed was the coils to be cleaned... We are clients for life! Thank you so very much!

I have worked with Washburn for about 5 years. They are honest, quick to respond, and very reasonably priced. They are always professional, and easy to work with.

We have been using Washburn Heating and A/C for years at this location and have always received excellent customer service. Very professional!

Couldnt have gone better!

Highly professional, on time and personable.

The customer service was outstanding

Great co