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Carver Tubs
3301 Main St, Grandview, MO 64030, United States
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Carver Tubs

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Ol
Review №1

Beautiful tub and EXCELLENT customer service. Very happy with Carver Tubs and the team of professionals who made sure we were 100% happy with our purchase.

Ae
Review №2

Travis is awesome! I’ve called a couple times from out of state and he always bends over backwards to give great service! Which is much appreciated 💝🙏🏼👍🏼

Je
Review №3

FANTASTIC COMPANY! Not only do they have amazing tubs, the customer service is absolutely STELLAR. Any question I had (there were many) were responded to within 24 hours, usually within 2 even after business hours. I recommend Carver Tubs for anyone wanting a fantastic bathroom.

P
Review №4

My new jet tub is wonderful! The customer service was even better. I worked with Travis and he was amazing. He helped me choose the perfect tub. When the installer had a suggestion to make the tub easier to install, my tub was already in production. Travis quickly worked with the factory to make the needed changes. He was quickly responsive to email both before and after the sale and also available on the phone. I dont normally do reviews, but this company was so great, I felt I needed to share.

Je
Review №5

I purchased the AR7242 with 14 jets LED lights and speakers its an incredible tub. It was delivered fairly quickly and packaged very well it seemed overall a very smooth transaction. Unfortunately as I was installing the tub It had clearly been impacted at some point during shipping or manufacturin and the previous lighting did not reveal the spider cracking. I was completely devastated Fortunately there was a company that was able to come save my tub for an extra $750. When they tell you to look over your tub when its delivered listen to them otherwise youll be screwed yourself...

To
Review №6

I cant say enough good things about Carver Tubs. Not only are their products of excellent quality and very reasonably priced, their customer service folks are also willing to go the extra mile in assisting customers after the sale. I have spoken with Travis on a couple of occasions regarding a minor issue with the air switch on my 72 x 48 unit. He was extremely helpful and polite while assisting me in resolving my problem. I would certainly recommend Carver if you are in the market for a great tub at a very competitive price.

Ch
Review №7

I have bought two of the Carver tubs. The craftsmanship of their tubs is second to none and I love all the different options to custom build it exactly how you want. Customer service is also been outstanding from Ben & Travis.

Ja
Review №8

Great customer service getting to talk to someone easily over the phone. Travis was fantastic. Great pricing and great product.

Ab
Review №9

Travis was very friendly and my freestanding tub is beautiful. Thank you for helping me through the entire process. Very professional.

An
Review №10

I am a contractor. I purchased their whirlpool a while back for my homeowner and its been a complete nightmare. The original man that sold me the tub gave me the wrong spec sheets so I wasnt properly prepared for install and I didnt quote the project right to homeowner because I didnt quote enough electric. Then the whirlpool started springing leaks. So I called back and got Travis. Travis assured me he would fix my entire experience, make me a new whirlpool, and reimburse me for the labor. I alone spent 6-8 hours on this project and my licensed technician and helper spent approx. 12-15 hours on this project (troubleshooting, tub removal, tub install, drain install, drive time, etc). I turned in an invoice for 10 hours of labor and minimal materials and now they wont pay it. Not only will they not pay it but they wont return my phone calls nor emails! This is a horrible company. Do not purchase from this company. They do not stand behind their product, they make empty promises and then they blow you off when they dont want to deal with you. I will be filing a complaint with the BBB next.

Je
Review №11

We have been searching for a tub for quite some time. We are remodeling our current bathroom and wanted a soaking tub to replace our old one. We came across Carver tubs online and placed a phone call to Travis. Were very pleased with their customer service and are happily awaiting our new tub! The prices were fair also for what we were looking for! Thanks Carver! Ill post an update once we receive our new tub!

Ru
Review №12

Travis was a pleasure to work with and was very patient despite all my questions and changes. Would definitely recommend!

Mo
Review №13

I was thrilled with my Carver Tub! I had specific limitations on what would fit the existing bathroom and was looking at some very high priced options. In my research on internet led me to Carver Tubs. I read up on the reviews on Amazon as well as visited their website. A great American small company with a real emphasis on a quality product.The shipping went wonderfully, it arrived in perfect shape. The shipper waited for me to inspect the crate. It came out of the crate well and was just beautiful. My contractor was happy with the quality of the tub. It went in well and our 10 year old is always in that thing, cant get her out!Wish there were more great US companies like this, I love supporting them!

Ki
Review №14

Customer service has been great. The tub looks just like what I wanted, with all the accessories . looking forward to receiving our tub.Thank you.Kim

Cu
Review №15

Travis was very friendly to deal with. great customer service and WOW!! a lot of features for the money on an American made tub

Ph
Review №16

Great and easy to order very nice tub .. excellent support very pleased

Tr
Review №17

Quality made bathtubs and Amazing American made and the air massage system works great our sales guy Travis was awsome to work with we also had a vibro massage jets that work better than the mall chairs they even knead your back pretty crazy we went ahead and installed lights and a sound system which sounds unbelievable good and has Bluetooth technology so we could use music 🎶 on my playlist, thanks carvertubs were really happy

Da
Review №18

Amazing communication! Great experience.

Ry
Review №19

Excellent Quality and Service.

Mi
Review №20

Travis promptly returned my calls and was very helpful answering my questions concerning installation of my AR60x42 soaker tub for our alcove shower.

Tr
Review №21

Really enjoyed working with Tim and Carver Tubs. He made our remodel experience easier with his step by step instructions and decision on which tub and extras to get to fit our needs. He walked us through and answered all of our questions, and believe me we had quite of few...lol. We are just so happy with our purchase and will recommend Carver Tubs to anyone, just make sure you ask for Tim!!!! Thanks again Carver Tubs!!!

MW
Review №22

Great selection!

Information
44 Photos
22 Comments
4.7 Rating
  • Address:3301 Main St, Grandview, MO 64030, United States
  • Site:http://carvertubs.com/
  • Phone:+1 816-547-3194
Categories
  • Bathroom remodeler
  • Manufacturer
Working hours
  • Monday:9am–4pm
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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