Great company and pricing. I checked out a lot of call centers and Ambs is the best. Great people and I cannot say enough about the quality of this company

I am able to hear my messages recorded thru a google local services app I am using. I was shocked at how many times I was being put on hold for excessive amounts of time. Sometimes more than 3 minutes. Many people hung up. This is unacceptable and was the reason I switched in the first place.

We have our business phone forwarded to Ambs. Jennifer and her team at Ambs are always awesome to talk to and work with, replies to my questions quick, and I’ve never had a complaint from a client. We actually get business because the phone service puts us on another level compared to our competitors.

Ambs is the call center that we use at our firm for back up and after hours customer care. They are a reflection of our front desk staff and I am grateful that my clients are cared for when they call us, just as they would be if they were to reach our front desk.Every interaction I have had with Client Service Representatives at Ambs has been professional and courteous. Thank you!~Chris Dennis, Paralegal

We used Ambs Call Center for 1 year while we were transitioning our veterinary practice from daytime hours to 24/7 hours. The messages were detailed and allowed our doctors and client service staff to have easy followup calls the following day. The service and support that they provide is exceptional!

We love working with AMBS answering service. Theyre reliable and a pleasure to work with.

For Service Express, AMBS is more than our after hours call center, they truly partner with us to help our business exceed. They respond very promptly to any concerns or needs we have and provide our employees with tools to access reports and call recordings through their extensive online portal. We appreciate that our customers get the same exceptional customer service on hours and after hours with this team and look forward to our continued partnership.

Our company used them for a couple of months. The pricing was way out of line with what we expected or was budgeted based upon our previous usage. We went from around $700 per month at our older company to close to $3000. We tried to discuss this with them and we ended up quitting as soon as possible. They could not follow our instructions despite many attempts to correct. We thought this led to the crazy billings but we are not sure. I thought the company was way too expensive for what you got and I would not recommend them in any way.

The customer service response is very quick and efficient. The on-call system is so easy to use. Very user friendly!

Ambs Call Center provides great service and support with 24/7 call answering. They provide us with reliable and accurate information to facilitate the needs our customers any time of the day. Top notch support by a great company.

They are very responsive and reliable! Excellent customer service! Im glad we switched.

Great to work with, professional and they really know what theyre doing.

I’ve used Ambs call center for my appointment management for 3 years. They are excellent at what they do. I would definitely recommend themTim slackAll star paversDavie fl

Ive been happy with the service. I need to make some tweeks to our protocol but so far very pleased. I referred AMBS Call Center to our network of Touching Hearts owners - about 50 or so other office nationally. Thanks!

AMBS call center is a great company to work with. They respond quickly to our needs and there staff are always very helpful

Great customer service. Would highly recommend for Cabin and Condo rental companies.

We have been very satisfied with Ambs. Great to work with andhandles the after hours for us very well.

What a difference from our last call center provider. Thank you Ambs for being rock stars!

Great company to work with. The voice mail answering service is extremely helpful and reliable. Love being able to receive a text alert and listen to messages on my iPhone without having to call into a voice mailbox.

Weve been using your services for about a year now, and you do a fantastic job, thank you!

Great place to take calls and contact professionals, such as yourself.

Easy to work with, efficient, just plain awesome! I would recommend anyone to them!

Typically quick response to requests from our office. Always accommodating to our need for their services.

AMBS has been the Call Center for Forgotten Harvests donations for a very long time. However, the account has only been under my watch for the last year or so. The first thing we needed to address was a full website redesign including a new merchant service provider and donation page. AMBS operators were fully trained to use our updated system and when hiccups occurred, as they tend to do with web updates, the communication from AMBS was swift and complete so that we could address issues promptly. They would call, send email and direct donors to us as needed. Our holiday volume of donations were a great success, in part due to the professionalism and courteous staff at AMBS.Once the hubbub of the holidays had subsided I wanted to review our contract terms. AMBS provided me with a full analysis of our actual and projected usage and made recommendations for a different tier of service to save us money. And the plan can be changed as needed by month throughout the year to address peak and slow calling volume.AMBS has been a reliable and important partner to Forgotten Harvest. So glad to have them on our team.Susan ChomskyForgotten HarvestDonor Relations and Database Manager

Awesome company. Very reliable services given.

Ambs Call Center helps us serve our customers as efficiently as possible.

Ambs Call Center is a great company to work with and are run by ethical people who really care about providing a high quality answering service to their customers.

AMBS is our call service for my clinic at Animal Friends of Washington County, I am very satisfied with the service and if I have any problems normally one phone call is all it takes to get action.

Solid service! Never a problem

This is a cell center run out of a house.

My sister Katrina works there

I work here!!!