Thank you Yac Social! We could not be more thrilled with our new Website. It’s been less than a week since the launch and already we’ve had a wealth of positive feedback on the design, images, content, and usability. James helped us hit every target and gave us exactly what we had hoped for in the design process. From my first conversation with James to the launch of our website I noticed his attentiveness to detail and the necessary guidance to move from where we were to where we wanted to be. I felt empowered to accomplish what I had envisioned for our website. Thank you James for your objective, clear, knowledgeable and focused approach. I recommend Teem Technologies without reservation!”
Took a year to just set up profile info. Do not give them your Cc for auto billing and i recommend writing in a clause in your contract. There communication is poor, then they take sweet time emailing you back (instead of calling), if you make an appointment, it seems your going over stuff that should of been corrected the last time you called in, as in months earlier.If you complains about services, they blow you off as another squawk tongue lashing. Bottom line, they do not chase you to wow your business with their products great worth. Make a record of everything that you correspond, youll see that you need it for the dispute.
James has been great to work with on our recent web site project. All of our dealings with him have been very professional. He hasn’t failed to exceed expectations in any area. This particular project was somewhat of a challenge in that most of those involved were volunteers. James was able to work through ambiguous situations with partial information to constantly keep the project on track and moving forward. He was both patient and persistent, key elements that allowed us to complete our project well ahead of my initial estimates based on several other attempts before finding Yac Social. I highly recommend James and Yac Social. You don’t often find someone with both the artistic eye and technical competencies that James has. Thank you so much for your excellent and professional work.”
Great company builds amazing websites. Not sure the negatives here, I guess each one has their own story, but I love this company.
We had 4 separate business through YAC and considered their services to be effective and sufficient. However, cancelling and getting responses to your request is our biggest complaint. Which yield over charges on the customer. We accepted a AD word campaign only for a trial period. When the trial period was over we declined to continue the campaign further but was charged continuously for many months beyond our cancellation date. When it come to our attention that we were still being charged the company has refused to show proof of authorization or to refund the excess payments that they received. Therefore we cancelled all agreements and then they charged additional monthly charges before they would stoop charging our credit card. I was very disappointed in their practice especially after we had satisfied our 1 year obligations and still we had to do an additional month after we gave notification.
Not Happy,The customer support has been terrible. When my account rep left the company I did not receive any contact or follow up. Very Expensive Lesson, they will take your $$$ but no service.
Providing incredible value at an affordable price!
Poor Communication - Really no follow through or staff that go above and beyond. Bottom line thinkers, nothing outside the box as you should expect with this kind of co.
Weird company, poor customer service