Do an acceptable job plowing snow. They are terrible at repairing turf damage. Multiple calls every Spring/Summer and have never once followed thru with fixing the damage they created. Customer service lady on the phone is argumentative and gives nothing but excuses. Not what I expect for price.
This is the second year we have had Meadowgreen as our plow service. If I am not happy with something, I let them know by replying via the snow update emails they send out to customers. They quickly respond and take care of any issue I have had. I am very happy with their service and will sign on for next year too! When I headed out to work on the morning of Feb 17, ours was the only driveway that wasnt overladen with snow from the City road plows. Yay!
This business provides excellent residential snow plow service. It also communicates by email with its customers on days plowing is planned, giving information as to current weather, forecasted weather, and as to current plowing that is in progress or has been completed. it also gives information as to the businesss plans at the time the email is sent as to follow-up plowing. This candid and helpful communication by the business to and with its customers reflects a strong customer service attitude. They have also updated the equipment used for residential plowing, which we appreciate.
We have used Meadowgreen for many, many years, and have always been impressed with their service. They are professional, on time, and regularly provide email updates. Highly recommend!
Meadowgreen has been our snow removal service for a number of years. Theyre service is next to none when it comes to timeliness and thoroughness when the snows arrive. Im always first in line when it comes to renewing our contract for the next year.
Meadowgreen is always response, and most often proactive with customers. They regularaly provide updates and respond quickly to questions. The plowing is excellent. Highly recommend.
Thanks for taking such good care of our lawn and snow plowing. We left your company a few years ago to go with someone cheaper. We learned that you get what you pay for and didn’t think twice about returning to you! You provide fantastic service!
I feel that Meadowgreen, Inc. does a good job of removing the snow from my driveway and on a timely basis.
Meadowgreen always does a great job plowing my driveway. I especially appreciate them coming back after the street plows have come to get the heavy stuff from the end of the driveway. The communication is amazing (emails during snowy times) letting us know when to expect them. I highly recommend this company!!!
As you can see, MEADOWGREEN checks all the boxes. First-rate service.
Meadowgreen is a great company to work with! We love how they watch and anticipate the weather. They keep you updated with emails. They come early so my husband does not have to shovel or snow blow at 5:30 am. He drives school bus and leaves very early. We highly recommend!
My first year using Meadowgreen. The do a great service.
1st time using a plow service, very pleased! Competitive prices, professional and polite customer service, Ive had no issues with them not plowing, they even came back out to re-plow when my sons car was stuck in the driveway(:Would recommend!
This is our first year using Meadowgreen to snowplow our driveway. Their service has been first rate and, moreover, their email communications go way above and beyond to keep us regularly informed. Very pleased indeed.
I needed my driveway cleared out after they cleared it earlier cause more snow came and they didn’t hesitate at all to come clear it for a family event. I highly recommend them as I have tried one company prior and they refused to come but not Meadowgreen. Thanks guys
This snowplowing business is SO well run! I love the updates via email that we get when the weather is bad or predicted to get bad. It is nice to know when the plowing team will begin their route and when they are planning to finish.
Best plowing company out there. Some of the bad reviews here are obviously not their real customers. Wife is very happy with their service.
This review is based on two different services. The first, snowplowing, I would rate as 5 stars. We have been using Meadowgreen plow service for 3+ years at this point and have never had a single issue. They are great with communication, come multiple times during storms, plow early before work and return to plow the ends of driveways after the snow plows come. Truly I have no complaints on this service.The lawn service on the other hand, is a different story. We used Meadowgreen in 2017 for lawn service. Everything was going great until the end of the season. The last month or two was spotty. No one would show up for 2-3 weeks. When I called, I was told it was because someone had quit and just not shown up to do their work during their last 2 weeks. That night the manager came and mowed my lawn. No problem. The weeks that followed were also spotty, but since it was getting into fall, I wasnt as worried about it. 2018 started off bad. I got a new quote for lawn service, and the price jumped MORE THAN 50%. In 2017 I paid less than $1000, and it 2018 the price went up to $1,650. The reasons listed were terrain (the same terrain they quoted the year before and mowed the year before) and pet waste (again, same as last year and we actually try to clean it up the night before they come, but since they dont come on the same day every week, its impossible; Im assuming they have this issue with anyone who owns a dog?). This increase along with the spotty service at the end of 2017 didnt seem worth it to me. So, I called the company. I was told that someone would contact the manager and get back to me. I waited 2 weeks and called again. At this point I was already missing the window to get the early bird discount (because no one returned my call). The second time I called, the person was very nice, and again said shed talk to the manager/owner and get back to me. Then, about a week later I get a call from the same woman saying that she was going calling everyone who used their service last year to see if they wanted to renew, and gather payment. I reminded her that no one had returned my call once again and she assured me the owner would be contacting me soon. Well, its now July, halfway through the lawn season, and I still havent received a reply. My husband is mowing this year and I dont plan on using or recommending Meadowgreen for lawn service ever again.
After a little miscommunication getting work scheduled, I am unbelievably happy I picked MeadowGreen for my lawn care.I had mulching, trimming, pruning, and mowing service done. My yard was in rough shape and they have it looking great now.The owner personally did the quote for me and gave me a good deal. They were fast and efficient. Carl masts entire staff is friendly and they even gave me some free advice on how to get my lawn looking even better.I would highly recommend them to anyone looking for landscaping or mowing service. They also do a great job with snow removal.Book early, they are busy because they are good, but once they get going youd think youre their only priority. Thanks for the great work and quality customer service.
Carl and Jon at Meadow Green are the best. I have used other lawn service companies in the past and my experience with Meadow Green has been better than with the rest. Mowing, fertilizing and mulching they are the best. We also used them for snowplowing service this past season for the first time and didnt have any problems and always woke up to a plowed driveway. I have recommended them to friends and family and everyone I have recommended them to has thanked me.
This is our second year with Meadowgreen Inc. and we are impressed by the service, communication, and putting the customer first! Emails communicating when drivers are plowing, pre season plowing, and great customer service make loyal and happy customers. I would HIGHLY recommend!
They have very poor customer service. Recently, they broke my sprinkler head while mowing. The sprinkler head is located on mulch area where they are not supposed to go with the lawnmower. I have sent repeated emails to Mr. Carl Mast (President) including the photo of the damaged sprinkler. It clearly has tire marks from the lawn mower. Despite multiple emails, they are refusing to acknowledge the issue.If you call their office, calls are answered by Amanda who is rude and their office staff is not helpful either.Update:I received a call from Carl after the above review was placed. They finally fixed my sprinkler. I did explain my concern about their service as mentioned above. I was assured it will not happen again. Therefore, I am improving the rating above with the intention to closely monitor the service for the remaining season.
I am using Meadowgreen for snowplowing service for the first time this winter (2014/2015). So far so good. They have been proactive, consistent and reliable. Plus they communicate really well via email letting me know the status of the plowing. I will update this review later in the season.
Has room for improvement but understand its hard to find great help..5 🌟🌟🌟🌟🌟 to Lawn Rx and Plow service. Best out there.
No time for safety when you run thru 3 red lights on cascade at 1:33am!! How unsafe and no regard for the law or public safety.
Wow, Thanks guys!! My yard looks beautiful again, even in December.
This guy just come and do one swipe an take off do not put any salt or clean the side walk and theres so much snow on the driveway that i have to go and shove the snow and it turns in to ice we pay so much money that Im just going to start doing it my self and Ive call u guys and the lady that i talk to she is not nice
We have no complaints on the plow service itself. The customer service on the other hand is another story. During a plow in December there was damage done to our house. At the time we were assured that once it was spring that the Company would have the damage repaired. Well here we are in the middle of October and the damage has not yet been repaired. We have traded various e-mails and calls over the past 10 months and I have been assured multiple times that the repairs will happen but again nothing. I have been told twice now that the subcontractor that they hired for the repairs has told them that the repairs were completed, yet they have not. I have also been told multiple times that they are following up with Carl the owner and the subcontractor but I have yet to be contacted back with how the issue is going to be resolved. I cannot help but think that I am getting the run around at this point and it is extremely frustrating.
I have Meadow Green snow removal service as well as Lawn care. During this past years snow season, my lawn, adjacent to my driveway was torn up by the plow. At end of season Meadow Greencame by to repair portions of my lawn that was damaged . I noticed the lawn wasnt responding to the service made and made a call to Mr. Carl Mast.Within one hour of my call a crew of three arrived at my home and repaired the lawn near my driveway and also repaired two other lawn areas not caused by the plow service. They went above and beyond what I needed.Many times we as customers are quick to call and complain if were not satisfied. I want to acknowledge to the Meadow Green staff Im very pleased with the job done and to those three crew members that did more than I asked for.Thank you,Russell Vossen
Great company fast service family friendly & the best quality service provider we have had in East GR
Tried them out for a season but tore up our yard/damaged curb. Contacted them about it but they were just plain rude. Never again.
These guys are over extended. They just cant seem to get to your drive consistent with snow fall.
Best place around for snow removal and lawn maintenance
Very disgusted with Meadowgreen blowing all the leaves from neighbors yard across the street into a large pile in the street and leaving them so the wind could blow leaves from this pile all over our yard before they bothered to come back and clean up the pile. Now we need to clean our yard again. Not the type of company I would recommend.
Terrible-No plowing in 24 hours despite 8 inches of snow and pre-paying $208. Had them years ago at another address and their quality was slipping but gave them another try. I finally learned my lesson-try another :(.
Unfortunately, here is another negative review. This year, they actually do get to the property to plow but always push the snow in front of the mailbox-why?!? I cruised around to other houses here in EGR and notice the same thing. Message to Meadowgreen-respect postal employees and dont plow snow in front of mailboxes!
Alas, spoke with one of the plow staff about torn up sod and other issues but received rude reply in kind-much unappreciated and undesirable. As one person commented, There are times when the only choices you have left are bad ones. Unfortunately, so it goes for Meadowgreen.
Cant understand why they plow snow in front of the mailboxes. They replied to another reviewer that they come back through and clean in front of the mailboxes. Have have never seen evidence of that. Even got a nasty message from Post Office stating that they could not deliver mail because of snow blocking mailbox!