UDECON recently helped me get a quote on asbestos-wrap removal from the HVAC ducts of an old house I was in the inspection period for, prior to purchase. UDECON was timely and highly communicative (extremely helpful during an inspection period!!). The quote amount came in at a very fair price, and although I didnt end up buying the house, I will definitely consider UDECON in the future. They seem like great guys.
I spoke to various contractors to obtain estimates for the removal of an asbestos coated octopus furnace from a residential dwelling. UDECON charges $150.00 for an estimate. UDECON came and took measurements for the estimate, and I paid them $150.00.In the meantime, another contractor provided an estimate for $1,200.00 to do the work. Even though I was still waiting for the UDECON estimate, I decided to go forward with the other company, who pulled all necessary permits, took all necessary safety precautions including containment, supplied air, etc. and completed the work in 1 day.UDECON ultimately provided an estimate in the amount of $12,400.00 (10x the amount of the competing estimate). I told UDECON that I believe that their estimate was unreasonable and requested a refund of the $150 estimate fee, which they refused to give.I informed UDECON that in light of their refusal to refund my estimate fee, I would be leaving negative feedback because I paid for a reasonable estimate, which I did not receive. In response, UDECON threatened to sue me stating that:“In lieu of your black mail (sic) response, I would be happy to send this off to our attorneys, along with signed contract by you, and the email chain consistent with slander threats. Please let me know if you change your mind.”I was contacted by the owner of UDECON, and I told him I would wait 7 days before I left negative feedback to see if they still wanted to resolve the matter. It has been over 30 days and UDECON still has failed to address my concerns or refund the estimate fee.I would strongly advise against using this company. I have been hiring contractors for over 10 years and have never left negative feedback. It is my opinion that UDECON provides estimates that are patently unreasonable. UDECON also resorted to thuggish litigation threats instead of trying to resolve matters with me. Save your $150.00 and go with a different company. Ultimately, going with a competitor saved me $11,200.00.UDECON fooled me once; Shame on them.
Crooked company, extortionist quotes and poor customer service. Buyer beware.