I came in for my 93 Honda Accord, needed gaskets and and tune up. Everybody there was very nice and laid back but also professional. Didn’t expect my car to to finished that fast but they were super quick with the repairs. I definitely recommend this place!
As with most state inspection agencies, they scam and lie to make a buck. If they tell you your gas cap and wipers are bad I can guarantee they have no proof of it, those are just the things they sell to make a buck. Upcharging simply because they hold the power to sign off on an inspection. Stay away, theyre uneducated and have very poor integrity.
STAY AWAY!! Verify what oil package you will get before they put oil in your car! They will charge you for the most expensive, without asking you! The container was labeled Penzoil oil instead of what I was charged Valvoline Synthetic!! The owner gets attitude when you don’t accept their attempts of up selling, be careful. The owner didn’t have an answer when questioned about the oil package THEY chose to charge me for, instead of me picking an option myself. BE AWARE of the type of oil and the correct package !! I will not return!
This place is garbage!!!! Don’t come here!!!They scam people with their products and the owner has zero professionalism since he curses and even kicks people out of the shop, when people refuse to get what ever service he wants to give to the car. Keep reading all reviews and you will see for your self.
This place is nothing but a scam. They try to upsell you on services you dont need and when you decline they get visibly angry and treat you extremely rude.
I came here for an oil change, and clearly saw the so called mechanic put oil from a different labeled container that didn’t say synthetic. He didn’t even ask me about the different synthetic options and went ahead and charged me for the most expensive one. STAY AWAY, I told owner that it is misleading, and he said he would put the correct label on container. Owner is very sketchy, I will not return ever!!
I truly appreciate their fast and quick services, oh! Great Customer Service. This place is awesome for your car needs. I have referred many friends and co workers and always do anexcellent job. As well, the new manager is very professional, friendly and good sense of humor. :)
This is Jason and I am the supervisor at the kwik Lube. The owner has been here for four years and has hired a sufficient crew in meeting all your vehicle needs. Our first priority is to make the customer happy and provide the very best service to fit your needs.We are open Monday thru Sunday to fulfill all your maintenance needs. We appreciate the coomunities support and business this year and throughout the previous years!
Amazing customer service. Once you arrive, you feel welcomed & their first, top priority. I don’t even have to get off the car because they take care you. Definitely will go here for any car problem. Very good business.
DO NOT RECOMMEND! Do not come here! Had a horrible experience at this location. Came in for a state inspection and car failed due to wind shield wipers. Since I refused to purchase the ones the sold, they gave me a hard time passing it. I came back after 30 min and was refused service as the owner was on break. They kept saying come back tmmrw. I finally called the owner and requested it be resolved before I called the state inspector general. He then said I need to stop complaining about 25 dollars. It’s not the money, it’s how unethical this place treated me.
I was given a $60 estimate for synthetic, so my wife & I sat in your vehicle to be covid safe. the manager comes up to the window & leaned in without a mask trying to talk to my wife. I had to ask him to please step back & where his mask was? His answer. Its too hot out here for a mask.??? long story short. I was charged 80 bucks and given no invoice to show exactly what I was paying extra for. We just left. Stay away from this place.
I came in around the time that they opened for a routine oil change and was in and out in no time! The employee that helped me was very personable and helpful. I just moved to the area and it was my first time at this location, and I definitely liked it more than the others I’ve been to!
I go here any time I need an inspection, maintainence or any other questions I have and theyre always happy to help! Great team here.
The people there are amazing, great service! You will definitely come back! so worth it . highly recommended (:
This place is one of the best places I’ve been to get a oil change since I’ve left Mississippi. Manager treated us like family and service was quick and smooth. Guarantee coming back especially for my fully synthetic 🍾
Friendly and fast service
Great service!!! Came in with a million questions about my car and they explained everything to me and gave me a good deal! Will recommend to everyone I know!
Getting the oil changed now.👍
They were fast and let you know if they find anything wrong with your car before they do anything else to it.
So NOT go here, they scam you out of your money and make you pay for extra charges that you did not authorize. They don’t honor their Groupon deals and then you end up paying twice to triple the amount of what you should have and don’t tell you until AFTER the services. I WISH I would have talked to people before going here because I am not the only one! This place needs to be investigated undercover or something by the news!
If your a woman forget coming here my husband use to come here for 3 year for an oil change and told me to come. So I did, tell me why they were charging me double what my husband pays thinking I didn’t know what the difference in oil change is. Once I told my husband he stopped going there too. Showed him the receipt and got furious.Guys stop supporting these people ask yourself if you wouldn’t allow your mother, sisters, or daughter to be overly charge and disrespected by men like this then why would you. They are the worst.
My transmission was awesome it sounded great and was done with good quality. The people in there are very nice and caring.
The owner is very rude just because Im a female I guess he thought I didnt know what I was talking about he started cussing me when I never disrespected himUPDATE I went onto Groupon and did a live chat support just telling them my experience that I had there with the owner and suggested that they not do business with them the person apologized for the experience that I had and that when there is a problem like they get in touch with the business themselves and they even gave me a $10 Groupon voucher which I wasnt expecting anything I just wanted them to beware of the people that they are doing business with
Im very happy with my service they were very polite and took care of all my concerns about my brakes I will be coming back to them for anything I need done to my car and I will be recommending friends and co-workers to them thanks for good services
Kwik Lube does such a great job on my cars. They are very professional and have always provided fast and friendly service. Having a mechanic that you trust is a rare occurrence. I would recommend Kwik Lube to anyone who is looking for good service they can trust.
Absolutely bad service and over change for everything.Here is thing. I cant start my car this morning just because this shop is walk 2 mins from the grocery store where my car was. And I went ask for the help. a mechanic came and have a look but my car still not move. And then the boss come and told me my car need toll to his shop and check. I said ok. And he said he will notice me the price before start check car. And then I went home. When I received his messages he said they already check the car it is a atarer problem and he asked 650 to replace the starter. but if I dont want fixed it will 179 for tolling and dignoses the car. I didnt fix here do pay the money. The attitude of the boss and the way he charge was too high. I did feel is a scam and really too worse.Another bad experience for cars in U.S A.
I would really recommend this place, I was really happy with the services And it’s affordable! And also the best thing is that wen I went for my inspection I went next door to get cheap insurance it was a win win
The Manager was unprofessional. He said my Oil change would be 43$ and the Air filter would be 27$. Tell me how I ended up paying 116$...It’s all good Small shops will always try to make a extra $ off of you. Make sure you know the prices on these items before you let them do any work on your vehicle. You can buy everything yourself for cheaper at autozone. They are rip off’s.
Very professional and employees are very nice with customers. And have the work done on time.
Akram was so helpful with my inspection and even helped me get an oil change, this service was really professional, I will recommend this services to family and friends
Great, prompt, and friendly service at a fair price and integrity as well. The folks at Kwik Lube never try to sell you unnecessary services just to get your money. I really appreciate this as integrity in the auto service industry is hard to find these days. I encourage anybody looking for honesty, integrity, and good service to go see these guys. They take care of your car without any of the nonsense.
I recommend this place the owner is the best will give you good deal on mechanic services . Great 👍 people!
Great place great customer service I will be back went in to do my state inspection always in and out never take a long time owner is a great getleman like to make his customer smile will keep coming back here.....Youll need to try them out for yourself......SO LET ME GIVE YOULL A UPDATED NOW A FEW MONTHS AFTER I POSTED THIS REVIEW AT THE REQUEST OF THE OWNER SO I COULD GET A DISCOUNT ON MY NEXT VISIT I WENT BACK TO GET MY OIL CHANGED MY CAR HAS NOT BEEN KEEP THE OIL IN IT EVERY SINCE BEEN TAKEN MY CAR BACK TO THEM BECAUSE THEY THE ONE DID THE OIL CHANGE THE OWNER GONE TELL ME I NEED TO TO GET ANOTHER OIL CHANGE NOW WHY WOULD I DO THAT WHEN ITS NOT TIME FOR IT THE OWNER THEN TELL ME MY CAR HAVE TO MANY MILES ON IT WHAT THAT HAVE TO DO WITH THE OIL RUNNING OUT BEFORE TIME ONE OF THE GUYS GONE SAY YOU DRIVING TO MUCH NOPE IM DRIVING THE SAME MILES I BEEN DRIVING BEFORE I BROUGHT MY CAR TO YOULL AND BEFORE THIS OIL CHANGE HOME AND WORK THE SAME MILES I BEEN DRIVING BEFORE I BROUGHT MY CAR IN FOR A OIL CHANGE I SHOULD HAVE JUST WENT WITH MY FIRST MIND AND TAKEN MY CAR BACK TO MY CAR LOT AND LET THEM DO MY OIL CHANGE LIKE THEY BEEN DOING SO THIS HAD DROP FROM 5 STAR TO A BIG FAT 0 IF I COULD I WENT FROM THIS BEING A GREAT PLACE TO NEVER GOING BACK ALSO I DONT KNOW IF THIS MEANS ANYTHING TO ANYBODY ARE NOT BUT I JUST NOTICED THAT HE CANT KEEP EMPLOYEES FOR ME I DONT LIKE DIFFERENT PEOPLE WORKING ON MY CAR SO WITH IN A FEW MONTHS OF EACH TIME I WOULD BRING MY CAR BACK BECAUSE THE OIL WAS RUNNING OUT THERE WOULD BE DIFFERENT GUYS IN THERE THEN WHEN I WOULD ASK WHERE IS THE GUY THAT DID THIS ARE THAT TO MY CAR THEN I WOULD BE TOLD O THAT PERSON NOT HERE NO MORE
I love these guys and heres why: Best oil/products quality in Grand Prairie. Best services and repairs at very fair prices and they actually really check 21 or 27 points (cant remember) every time to ensure my car is in good shape or if it needs a service to keep my engine running clean longer. Even though I google the job and the price they quoted me each time (Ive been burned before with other mechanics), their prices are always the best and most importantly they give me 1 YEAR WRITTEN WARRANTY ON THE LABOR NO QUESTIONS ASKED!!! I DONT EVEN GET THAT FROM THE DEALER. Akram the owner is the coolest and funniest man to do business with.
Great service! The manager is extremely professional and does all he can to help the customer. I feel that the customer experience was extremely important at Kwik Lube. Overall, they got the job done and I received great prices for the multiple services needed on my car. I definitely would come back and will recommend this Kwik Lube to my friends and family! :)
Very nice people. Helped me right away and good communication.
Great People! They know Car Care
Tony & Junior were great they informed me of everything I needed and got me right in and out. I definitely would recommend coming to this location.
I came in for an oil change and was greeted by an incredibly warm staff. During my visit, all of the techs were nice and the manager was very professional. There were a couple things that they noticed about my vehicle and brought to my attention in which I really appreciated. I typically dread getting an oil change and having to sit through it, however the environment was nice that I have now found my routine go-to for any any car maintenance from now on. Thank you so much Akram for your help. Definitely a place I will recommend to my friends and family!
Just took my Toyota Highlander in today for her nails done. Kwik lube has always took great care of all my cars. Just love the management and the technicians. Always great attitude and customer service. Highly recommended. Thanks Kwik lube
Great service and professional l will come back
Very good costumer service, and very friendly! I recommend!
They took care of me, were very profesional & took good care of my car!
This is the only place that I trust to do my oil change for my BMW. They are always very nice and professional when every I come in for any service. My daughter also brings her Land Rover in as well for service.
It’s the best service I have ever received! I was in and out in less than 10 minutes with my issues. 100% recommend.
The owner didn’t let me choose my oil ! Charged me for recycled oil but said it was NEW SYNTHETIC OIL! Tried to up-sale me on everything! Huge Scammer!
Loved! I will come here again (:
They are very very friendly and professional. Services are extraordinary they get you in and out with no hassle. I highly recommend them!!
Akram was extremely helpful as well as the staff. They’re getting me taken care of for an affordable price. I always feel like when I get work done on my car, I’m gonna get ripped off, being a 19 year old with little knowledge of cars, but I don’t feel that way here. They’ve been informational and transparent, and I couldn’t ask for more.
Great customer service and very friendly
Been coming here for 4 years...my husband and i love the new owner...prices are great for us..we both use synthetic!!! Great personality
Cool staff took care of my car 👌🏻
This is by far the BEST place I’ve ever been to for an oil change! They kept me laughing the entire time! I was shocked at how awesome and laid back and goofy the owner and staff were. Loved every second of my experience! Thank you for a wonderful job and time. Will definitely be back!
They tried to cheat me 😅 saying i need a engine filter when they took someone old engine filter and showed it to me trying to make me pay 40 for it when they sell it at autozone for 14
Pulled up employees standing alert and ready, quickly got my inspection done and swapped my wiper blade for me. Even said he could do my oil changes for cheaper than Id been paying for full synthetic which is awesome. Thanks a lot guys
This is best oil change place u can go to and they have excellent customer service they will look out for you
Awesome people, their service is fast, recommend 100%
My fiance got an oil change in October, this Friday her oil filter fell off from it not being secured properly nearly causing a catastrophic engine failure and wreck from oil spillage. After speaking with the staff we were told there was nothing they could do and refused a refund. Also they dont use vehicle specific oil filters they use a universal fit which probably the cause of it being unable to be secured properly. Buyer beware! Photos were taken of oil spray covering the rear bumper and under carriage of the vehicle. Never will go again considering legal action if permanent damage present once the vehicle is inspected.
Great guys! Pleasant attitude and quick service
Great personality, fun, and get the job done fast less than 20 mins .
Fast friendly and cost efficient. Definitely will return
The staff and service was excellent, I have finally found my oil change location. If you want great service this the place to go.
Friendly and service is fast😇🥳👌👍👍👍⭐⭐⭐⭐⭐
Great service, fast and done right.
The worst experience I had in my life just to get a state inspection. ...these people work on my vehicle and did things without permission... This is not an honest place to go to!!! I would never suggest it for anyone!
This is a one stop shop for all your automobile needs! I got an oil change and an inspection done in under 20 minutes. Great service! Great prices!
Amazing experience!! Owner very friendly, great service and cheap!! I went in, in a rush the owner fixed up my car within 10 minuets! Very quick!! I will definitely be back. One of the best Kwik Kars in the DFW area. You I should totally stop by. You won’t regret it!
Great people, great service!Owner and employees go out of their way to help each and every customer.100% recommend it.
Best service ever!! The owner was super friendly and with a great sense of humor. The service was fast and easy with hardly any wait time!
DO NOT GO NEAR HERE!!!! I REPEAT, DO NOT GO NEAR HERE!!! They have the WORST mechanic service. They will mess with your car and try to say you need to fix this. Charge you $300 to do NOTHING! You will come back a month later with a bigger problem than you started with. They will take NO RESPONSIBILITY. NO REFUNDS. I will forever tell everyone to avoid this place at all cost.
The owner is honest and up front about cost. He once ordered a part my car needed without asking me and told me I did mir have to pay because he did not ask. That is an honest man.
If I can give this place less than one star I would. The new owner is a con artist. He tries to go back on the Groupon deals asking if you can cancel them so he can give you a better deal. I took my car here for an oil change that took over three hours. They then proceeded to take apart my car and find problems, by the time I left they took all of the money I had to my name and my car was running worse than it was before I brought it to them. DO NOT GO TO THIS PLACE THEY ARE CON ARTISTS.
Bigest mistake i made taking my DURAMAX Diesel truck,they used recycled oil on my truck which luckily i saw them poring it in my engine before i payed, they also tried charging me for a fuel filter which i did agree for them to replaced but never got done, and the manager kept trying to convince me he had used Delo oil that i had asked for to start and they dont even carry that oil,will never return to this location.
Awesome work they do here
Their service is of high quality.
If I could give them a zero, I would. I called before going and was told they only had 1 car. I drive 15 minutes over there and then wait 1 HOUR! for an oil change. The sign even says 10 minute oil change. This is the worst service ever! Better make sure you have plenty of time to sit around and wait.
Very good service highly recommended
Complete quick and amazing service! Even if you may be unaware of what goes on under the hood, theyll let you know. And of course their prices are the best around!!!!
I took my car here for a vehicle inspection. The owner and manager Akram Harb is a complete scam artist. He told me that my brakes were too worn to pass the stop test, hoping to sell me a brake job. Growing up working on cars I knew there was absolutely nothing wrong with my brakes, as I had replaced them recently and they were very solid. He quickly realized he wasnt going to pull a fast one on me and then changed his story to he didnt like the way the brake pedal felt and he would not pass my car. I then took it to a Mitsubishi dealer for a brake inspection. They told me that my brakes were in great condition and there was no reason for him to fail my car, they also told me they should not have charged me for the inspection until my car had passed. I took the Mitsubishi report back and asked for a refund for the failed inspection, which of course they refused. I ended up having to get my money back through my credit card company. Do NOT do business with this place unless you want to get scammed and sold services you dont need. personally I wouldnt send my worst enemy to this place.
Liars and cheats is all that works here go somewhere else.
STAY AWAY!! The owner is a crook that is only concerned with up-selling. They broke my oil plug inside the hole and said nothing. I took my car to a different place for an oil change and refused to touch it because the previous service location (Kwik kar) had damaged it so badly and put a bunch of stuff around the plug to prevent leaking in an attempt cover the damage. When I returned the owner called the police on me saying I threatened him. DO NOT GO TO THIS PLACE!!
Very nice place and good service and customer service they have and they are very friendly peopleIf you go there ask for Adam he is the manager he is a good man really
Have been using this place for about a year and I have not had a bad experience. Great place and great management - very customer centered with resonable prices
New owners make big difference. Very nice people to do business with. Direct and friendly. They guarantee their work for 12 months which is nice. Will go back
Owner is great. Such a nice guy.
Great service is always served!!
Very nice and very good service!!!
Dont go for employment he is very bad a keeper people 6 days a week just for 500 dollars not fair for people with experience
The Manager actually THREW PAPERS and KEYS at me!!!! I went to get a routine state inspection completed on my 2017 Toyota Camry. I waited for about 45 minutes since the technician who completed inspections was running late. When he, Akram Harb, arrived, he took my keys and insurance and left to complete the inspection. However, approximately 5 minutes later, Akram informed me that my vehicle would fail the inspection because the windshield wiper blade didn’t work properly. I could not comprehend how a broken windshield wiper correlated to emissions and asked Akram to show me how and why my vehicle did not meet state standards. He stated hold on, he came back after 5 minutes or so, he showed me where the blade had separated from the windshield wiper mount, about a half an inch. While I found this to be odd, since i take my vehicle to the dealership for regular maintenance, I thought quickly to resolve the issue informing Akram that I would go to a nearby store and purchase new blades. After informing Akram of, what I thought was a solution to the windshield wiper issue, he snidely stated to me “you need to speak English as if to imply I was speaking a foreign language. English is my only language. Nonetheless, I repeated my sentiments clearer and louder, assuming he did not understand what I stated, to which he responded by informing me that I could not purchase new blades, that he was going to fail my vehicle, and I would need purchase new blades. Knowing that this location closed at 2pm I wanted to hurry to the auto store to quickly return, and still being confused about the failed inspection I called my father to explain my failed inspection. During my phone call, Akram should have been cashing me out, but he began interrupting my personal call with my father, his voice growing louder and more intimidating. On the phone my father suggested that I get the new blades but not return to this location as he could hear Akram yelling at me, at this point. I agreed with my father, however not verbally because I was growing fearful of Akram. I cannot state why Akram became increasingly agitated. Once he completed my transaction, he threw my paperwork and keys at me, which all landed on the floor. He proceeded to kick my keys and chest bump me! My father was now yelling on my end of the phone as Im loudly telling him whats happening between Akram and myself. Not only is this disrespectful and poor customer service, it is verbal and physical assault, by a representative of Kwik Lube. I am giving you a chance to address this adequately before I inform the police and news stations. Camera footage will support what I have shared.Its not safe to go to this place without a man accompanying you, and women shouldnt have to operate under this level of fear particularly for a regular vehicle inspection.They deserve 0 stars
Very nice guys, will do business with them in the future.
I purchased an inspection Groupon and had my inspection done in December. Went to registers office to get tags and this lady tells me my inspection is no good (due to this one sticker crap) because the earliest I could get my inspection done was actually January, well my husband called Kwik last and they told him to bring my car back and they will do another inspection for FREE. These people are awesome and give really great service, which is rate these days. Thanks Rick, you were awesome.
So the owner was really cool, the mechanics were cool as well. The only problem is, THEY DIDN’T FIX MY CAR. I paid $224 for them to “fix” my AC unit but they didn’t. I was originally charged $414 for them to change the blower, but the mechanic kindly took off labor making it feel like a good deal. When I get back to get my car, I’m told that the blower wasn’t the only issue but now I need to change out the wiring which would cost an extra $160 to fix. The mechanic then told me it should still work but I need to change the wiring asap. Once I got to the car and turned it on, I realized immediately that my AC didn’t turn on. They took another look at it and determined that it wouldn’t work unless I changed the wiring. I didn’t have that kind of money at the time so unfortunately I had to drive off $224 poorer with the same issue I had pulling up. I’m very disappointed in the service I received from this business and would not recommend them to anyone.*Update* - I took my car to my main mechanic at a place called “El MUNDO’S” in south Dallas and they were able to diagnose the problem instantly and it wasn’t the blower at all nor was it the wiring, meaning I spent that $224 for no reason. They fixed my car up and I was back on the road with a running AC. Lesson learned 👍🏾
I dont write many reviews but I just went through the worst experience here.This place is shady. I felt like I was being held hostage. I didnt read reviews before coming here and now I am paying the price.Let this be a cautionary tale to anyone looking for car service. Do not go here.
They were very fair and honest . Ii was in and out in 30 mins for a oil change and inspection .
Horrible place that needs to have their licensing pulled... they fail my car inspection twice and I take it to a well known place in Dallas and there is nothing wrong with what they failed me on... do not recommend bunch of thieving unqualified people who like to steal your money
First time there. Liked how they were open on Sundays. Didnt get my fluids topped off like some places.
Very great service!
They forgot to put the plug back on my transmission after checking all of the fluids, that caused my transmission to leak fluid and now I need a new one. They refused to accept any responsibility, so my $16 oil change turns into a $5000 transmission repair job. I will never come back here and I would advise no one to come here again.
Stay away from this place they will steal your money and overcharge you way too much!!!I came here to get my truck checked on 06/20/18 for a/c system because it was not blowing cold air. The guy that was checking my truck said it was going to be $69.99 to check it. All he did was a freon recharge, pull the old freon out and put new back on. JUST FOR THAT I GOT CHARGED $230 and said that the problem was my crankshaft pulley, thats nonsense. He did something which i never asked.That same day i took it to a shop over in main st called AUTO A/C 2100 E Main St, Grand Prairie, TX 75050 and they diagnosed the truck for $20 dollars!!! Very cheap and found out my compressor was not working. Left it that same day to get it fixed and the next day 06/21/18 it was ready blowing cold air as it should!!! I also asked that if the crankshaft pulley could damage my compressor and they said it had nothing to do with the a/c system.STAY AWAY FROM THIS PLACE THEY DONT KNOW HOW TO FIX YOUR CAR AND WILL END UP DOING SOMETHING YOU NEVER ASKED FOR AND STEAL YOUR MONEY!!!
8/21/13 -- THIS GUY IS A LIE!! THIS IS NOT A CLAIM THIS IS 100% WHAT HAPPENED! PLEASE HEED MY WARNING! THERE WAS ANOTHER CUSTOMER THERE WHO TALKED TO ME AWAY FROM THE SHOP THAT SAME DAY! SAID HES HEARD ABOUT COMPLAINTS BEFORE TOO! Ive been to this shop at least 4 times for an oil change. My most recent visit they tried to add an extra charge for a drain plug that they said was hard to take off they said maybe whoever changed the oil last used an air impact to tighten down the drain plug. Im a automotive technician myself so I was not going to be played for a fool. I examined the drain plug and noticed nothing wrong with the threads and that the head was not rounded or anything. On my receipt they charged me $1 no warenty no charge (exactly how it is on my receipt, $1 rec oil drain plug . Warning: do not go to this shop, they will charge you unnecessary fees. You have been warned. This is the 1st time Ive had my oil changed since I bought the vehicle from the dealership with 30,000 miles! Because of their dishonesty, I am very sketchy on the oil change they did on my vehicle. Maybe the tech there broke something. I hope the drain plug/oil pan is not damaged due to their amateur work.