Staff was above and beyond helpful. Every question I had was answered. I was hesitant not ever using a service for phone repair service outside phone manufacturer.After purchasing a new Samsung S21 Ultra 5G within the last 3 months I dropped it, the screen cracked with the Gadget Guard liquid put on the entire phone.Fortunately, uBreakiFix is a Samsung authorized repair service. The agent helped shoe me how to place my claim and notified me I needed to wait for the claim to be processed before repairing. Had he not I would have not been reimbursed by Gadget Guard.Gadget Guard does not cover the full repair cost but saves hundreds of dollars. My phone was cracked on the screen as well as the corner of the phone. They replaced front and back. I now have my new phone back.
Brought my phone in a few days ago to get it fixed. When I brought it they told me the price would be 226 or something like that and I would have to pay when I picked it up. When I came back later that day to pick it up they said that i owed them 330$. They did not try to call me and let me know about a price change or anything they just did it without asking. They also lied and said that they did try and call me, however I did not have a missed call from them. Would definitely not recommend.
I went on a recent camping trip and thought I had gotten water or sand in my charging port on my iPhone. The phone was still working but wouldnt plug in to charge. I brought it to uBreakiFix when I got back. They told me about their water damage and erosion cleaning. Steven worked on my phone and when I went back to pick up the phone they got it working! It turns out there was no water damage just sand in the charging port. Steven even refunded my money due to there being no water damage. I would definitely recommend these guys!
So I was having issues hearing out of my speakers on my phone and was told I would need to get a whole new screen, but when I came in the guy at the desk, Paul, just took my phone in the back and like 10 minutes later handed it back to me working like brand new! turns out it just needed a deep cleaning and it was free of charge!! would recommend!!
Went in today to grab a new phone case and a cell helmet and we were helped by the tech Devon! He helped me find exactly what I needed and explained how the cell helmet worked for me! Devon was amazing to work with! Will definitely be coming back!
I brought my phone in to get a new battery. Once I got it back everything seemed to be working fine, but within a day my rear camera wasn’t working, my vibration got way too loud, and my flashlight didn’t work in one instance. The camera and flashlight issues resolved themselves, and Fast Phone Repair offered to take it apart and check the connections, which I had them do. Everything is working now except the vibration is still ruined. I assumed they bumped something when they were replacing the battery because nothing else happened to the phone. So I’m left with a phone that vibrates so loud on silent I might as well just have the ringer on. The guy who helped me was fine - he didn’t seem to really care much about what I had to say though. I wouldn’t go back here if I had to get another battery replaced. 🤷♂️
I came in to get my phone screen replaced. The worker who helped me, (paul i think his name was) was very fast and was very nice! 10/10 would recommend
If you have an iPhone, go to Best Buy. It costs the same to have your phone repaired there, and it won’t void any warranty on the phone. I’ve had 3 screens by these people that break easy. They said the phone motherboard is breaking the screen, and then it was my case is breaking the screen. Apple said these folks are NOT certified for repairing their devices. I was offered $5 off a new screen, when their website stats that they have a lifetime warranty. This place is a joke!
Steven was a great help. I walked in with my broken ipad screen feeling uneasy about how much it would be and if it could even be done. Steven walked me through Asurion Home+ insurance plan and now I’m saving $$$ with this plan. I suggest that you stop in with all of your technology fixes. Best location to get tech fixed in Grand Forks.
Came in to get my phone repaired. was fast to get assistance and was out the door in around an hour. Thanks for the assistance, Parker!
I was told to would need to replace my iPhone XR screen ( which was not broken) and the earpiece by my phone carrier because I could not hear my phone calls They recommended UBREAKIFIX, the staff was quick to suggest cleaning my speaker. Took my phone for couple of minutes and was FIXED when it was brought back, free of charge. It was quite a relief because I was not even done paying off the phone yet, THANK YOU . I would highly recommend a visit to UBREAKIFIX .
These guys are good. The had the part to fix the phone on hand. All other places we checked did not have the part, and they could not get it. Great price! Cheaper than other stores. They got it done in 1.5 hours! If I have any more repairs, these guys got my business! Highly recommend.
Devon was very helpful and knowledgable about what I needed for my new Iphone 12 mini. I have been here multiple times with different devices, would definitely recommend this place even if you just have a general question, very helpful.
Brought an iPad in to get a headphone piece broken off taken out of the port. They said they could not do it and it would need a new headphone jack. It was going to $85 and they didnt have the piece. I brought it over to Batteries Plus and they got it out in about 30 seconds. No charge at all
This was my first time using Fast Phone Repair. The work done was excellent! The staff was courteous and efficient, and my phone was finished on time as promised. I will DEFINATELY recommend and use them in the future!
Fast Phone was literally a life saver. My phone suddenly stopped working, to the point where it wouldn’t turn on. I hadn’t backed it up in two years, and I was losing everything. I took it two separate places before Fast Phone was recommended to me. They said the chances of getting a backup was impossible. I was told that they were my only hope, that if they couldn’t fix it no one could. I’m so glad they were right. Within 15 minutes, they had my phone up and running. They were so so kind, and will literally never talks my stuff anywhere else. I cannot rate them highly enough.
Prices are great was helped quickly by paul phone now works cheers
Had to repair a faulty screen that they installed a few months earlier. Everything was covered by warranty and went smoothly. No regrets taking it here.
Great worker his name was paul and worker very good customer service.
I went in to get a new screen for my iPhone. I picked up my phone and it worked perfect until I started using it, then the screen started producing lines and being fuzzy. I brought it back the next day and they tried fixing it but was a bad screen, fluke, so they put another screen on it with no questions asked and with no extra charge! We bring all of our phones here to get anything repaired. They guarantee their work and are usually reasonably priced.Thanks guys!
I came in, and there was a bit of a wait for my phone, but other than that, they seemed to know their stuff, and the employee I worked with, paul, helped me out, turns out there was just dirt and stuff stuck in my charger, and the guys in the back cleaned it out for me. No charge, would recommend.
Nikolas was such a nice employee and was extremely thorough on all information.
New charger port on tablet but not right. Works but sticks out too far. I really hope they hire someone with people skills because the two gentlemen at the counter are probably very smart and very nice but completely awkward with the customer/public. Phone couldnt be fixed. Happy tablet is fixed but service was less than I would expect. Also had a callback on how we paid... not sure what that was about. We never received a receipt either!!! Anyway... I would try them again but not sure about them at this point.
Steven exceptional and knowledgeable, would recommend him highly 5stars
I thought I broke my phone but Parker just took off my screen protector. Great Service!
These guys are fantastic. The camera on my phone quit working. I found a replacement camera on eBay and installed it. Didnt work so I ordered a motherboard. Installed the motherboard, which fixed the camera, but now the phone would not connect to Verizon. I gave up and took it to Fast Phone Repair. They quickly figured out my new motherboard was from an AT&T phone and not Verizon compatible. I asked if they could update the phone software. They said the AT&T board could not see Verizon towers. They did remove the AT&T carrier lock. I asked them how much I owed for the help and the manager said all he wanted was an honest review. They fixed my phone for free and I now have a $20/month plan with unlimited calls, texts and 3 gig of mobile data.
They were very professional, took my broken phone in to check it. And said it would be analyzed and a new battery put in if that’s what it was.I came back at the time given and was informed that my phone had gotten wet and was not repairable.I thanked them and asked what I owed and they said. No cost, we couldn’t fix it.They observed the pandemic protocol, which I appreciate.
The insurance through my phone company used these guys to do my screen repair. They were quick and Polite. The gentleman that worked on my phone did a great job. I usually do it my self but didnt want to void my warranty but I trust them and would go back
The part was ordered, replaced, and I received a phone call within the 2 week period. They answer calls, return calls, call their customers back!I have another laptop to unlock and I will take it to Easy Phone!Lastly, I am so grateful that I didnt have to go to Fargo!Thank you guys for setting up business during the PANDEMIC!As we go online, virtual, communicate via Zoom, Microsoft Teams, etc, we can b exc up and running in no time!Please dont leave us Grand Forks people that have gone paperless!!!Thank you!
Explained things to me I didnt know about and now I have a better understanding of my phone. They surely knew what they were talking about. Very smart guys. Thanks for your help. God Bless
I had a phone that was no longer useable, the screen was black, and there was no way for me to transfer content that was very valuable to me. They looked it over for a few minutes and decided they could do it. The technician was kind, and had the transfer done as soon as the phone would allow. My content was saved, and I couldnt be more grateful! I would have paid anything to get it done, but the price was very reasonable. Thank-You
My phone screen was all cracked and Devon fixed it great same with my back camera it would shake anytime I would open it up so I could never take photos and he fixed it all really well.
Had back on my phone replaced 3 times with the guys here and they were always very fast and professional. Not very expensive and thankful I didnt have to go through insurance. Would highly recommend if you need anything there. ThankyouTracy Moore
Fast Phone Repair has fixed 2 different phone screens for me. They didnt stock my phone screen (Samsung A50) but they were able to get it in and get the phone fixed within 24 hours. I am very pleased and will definitely use them again.
So many times have I needed their services and they always exceed expectations!!! Fast, friendly, professional service! I just had a ear piece speaker replaced for my iPhone in less than 30 minutes. I can hear crystal clear now. Wished I hadnt waited a month. How they can replace it at that price is beyond me. And the Liquid Screen Saver I have on my phone is the best deal out there. Cant tell there is one one there at all. Every phone I have going forward will have one from them!
Took my daughters phone to have her charging port replaced so her phone could charge properly. The port was replaced and charged beautifully but the tec messed up the mother board in her phone and her sound was not working properly. They admitted to their fault but couldnt fix her phone so I had to buy her a whole new phone. Definitely wont be going back. I ended up spending more money having to replace her phone. They should have paid for the new phone since they broke it messing up the mother board! I DO NOT RECOMMEND THIS PLACE😡
I have brought two iPads and one iPhone to Fast Phone. They replaced the batteries in the iPads. They both were perfect now. They replaced the glass on my iPhone. It works great. They are friendly, affordable and fast. I highly recommend them.
I brought in my phone cause it wasnt charging, my phone got cleaned out and worked great again. Paul was the employee, very professional.
Great service and fast!! Highly recommended!!
Nick is my go-to for customer service and I recommend him highly!
The customer service provided by Paul was like no other!
Awesome, gave me a few different options since my iPhone phone was trashed and suggested other options that were cheaper routes which they made no money off of, definitely recommend if you’ve got questions.
Absolutely fantastic Nicholas fixed my IPhone XR Screen in under an hour nice responsible work Magoostattoos seal of approval 👍😎
Came in to get my charger fixed on my phone, as my phone wasnt charging, and I was told it was going to bee 200$ for a new phone, but Paul the guy there cleaned it out for me in 5 minutes and it worked good as new!
Paul was amazing and went above and beyond. Explained the process very well.
They fixed my phone pretty fast
Tech Steven got my phone cleaned up so I could finally put my headphones back in. The dirt and grime didnt stand a chance!
Parker fixed my phone in no time and had me back to work!! Thanks!!
Fixed in under an hour and at a great price.
They do what they say they will do! Knowledgeable, efficient and friendly. The best in the area.
Dying battery changed in about 1/2 hour. Phone works great again.
Called before visit for getting a quote. After confirming the price and visited the store. The staff then gave me a new price and saying it was impossible to get the service with the quoted price I got earlier. Claiming must be misunderstood.
Exactly what they say they are. Fast! Had my phone back within the hour.
They offer an amazing service that is affordable!
Tried to get phone fixed to high
Needed a critical transfer of ALL data between devices. Verizon-unsuccessful, Samsung-unsuccessful, Fast Phone Repair-SUCCESS!!! Friendly, professional, great value, a phenomenal experience.Dave McMullen, Portland, ND
This place is amazing!! Incredible at what they do! Fixed my phone in no time. Staff is attentive and friendly. Great pricing too! I definitely will be coming back here for any further repairs!
Got an iPhone 8 battery replaced, and a screen protector installed - quickly and inexpensively.
They were really fast taking only an hour and they did a fantastic job. I have a Samsung galaxy s9 so they just swapped out the phone chassis and it looks like it did new! To top it off they were extremely professional.
Friendly and smart staff. Satisfied with every repair so far.
These guys know what they are doing! They are fair priced, quick, and HONEST! They could have put a new screen on my phone (which I thought it needed) and charged me for it...but instead just did what was needed. I have used these guys before, and im sure I will again!
Both my lens over my camera on my Note 9 and my front screen were busted. They fixed it within a couple hours, and it’s as good as new! I was so pleased, and would recommend this place to anyone!
I saved money on my Samsung S6 screen replacement going through Fast Phone vs. a competitor I checked on. They had a screen in stock and got me in the same day and had my screen replaced in an hour as predicted. First time for me to use Fast Phone and would highly recommend them.
They were so incredibly hardworking! Called around town and even competitors to try to find the right equipment! Even though it didn’t work out, they didn’t charge me for time and effort used and told me where to go from there with regards to my computer! I will DEFINITELY be using them for future repair needs!!!
Before crossing into Canada and going into 14 days quarantine at a campground, my phone started to malfunction. This was going to be my only link to the outside world! I needed fast, reliable and knowledgeable help that was going to get the true impact of my dilemma. Sent a message the night before and got a prompt response from Josh. Went into the store the next day (the same day I was going into quarantine) and talked with Matt. Not only did he take charge, change settings and get my phone up and running, but he did it for FREE! This is unheard of service, especially since I was returning from Mexico. LolSo, to Matt and Josh, Thank You, Merci, Gracias!!!!
Best place ever! Fixed our phones on two occasions. Both times were very quick and the price was fair. Would recommend.
Brought in my iPad because a piece of the charger was stuck inside. They removed it free of charge and now it works great. I was in and out in a couple of minutes.
Brought in my phone because battery wouldnt charge. They took my phone apart and cleaned it free of charge and now it works great. Was in and out in a few minutes. Would highly recommend Fast Phone Repair Grand Forks
Very knowledgeable and very polite very good first time visit will definitely recommend to my friends and family for their services
They are very helpful.
Amazing place! Fast, wonderfully priced, and very friendly staff! Would highly recommend, best place in town
I spilled water on my MacBook Pro 13-inch Retina Display and I was frantic due to my work as a Graphic Designer. Matt responded within minutes and had me come in to the shop right away. He was able to dry everything out and put it back together within in hour. Thank you so much Matt for the incredibly fast and efficient customer service, you are always my go to.
Wonderful, efficient service. Thought I would need 2 buy a new phone as my cell provider indicated - not 2 b - Fast Phone put a new battery in my Galaxy S6; holds a charge for days!! Thanks Fast Phone - $63 battery cheaper than a $700+ new smart phone.
Great service! I spent most of my day traveling between phone repair shops in Grand Forks trying to find out what was wrong with my phone. Finally, someone recommended Fast Phone Repair. Within 15 minutes of walking in the door, they had already identified the problem with my phone. They have great service, and they know what they are doing.
I recently had a great experience with Matt @ Fast Phone Repair. I dropped off an iPad for repair after school and was called early the next afternoon to pick it up. The best part? I was provided a discount since the iPad was a school device! I will definitely use Fast Phone Repair again for any problems, both personal & professional! Great work & fast service!
Awesome stuff and were willing to bend over backwards to help you
Excellent!!!!My wifes phone had a smashed screen. Her phone is a 6S. We walked in and the young lady at the desk said they had that screen in stock and it would take about 20 minutes to change. Went out did some errands and returned to a phone with a screen that is brand new.I recommend this place to everyone. Great store and customer service!!!
Fast, professional service and respectful, responsive and personable customer service people! They identified and corrected my problem quickly and accurately, and with good consumer relations skills. I definitely do recommend this place will myself become a return customer for all my Apple product repair needs.
Mine went for a little swim in the lake without a wetsuit. They took good care of me in a timely fashion.
Ive been here twice and had excellent service both times. They are incredibly friendly and helpful, good at explaining what needs fixing to a non-expert, and are very reasonably priced. As the name suggests, they get work done in a hurry. Highly recommend.
Took phone in to competitor a few months ago was gonna be over a hundred dollar fix and was gonna take over a week to repair to order part and then labor. Wasn’t going to do that. Brought to Fix Phone Repair and was simple issue that took 5 min to fix. Nothing wrong with part. Great job guys!!!
My phone dropped in the water 😫. I have insurance but to replace it still would have cost me $150! Verizon suggested that I go to Fast Phone Repair in the HuHot strip mall to see if they could fix it (at a much better price than insurance replacement). They took it apart, cleaned all the components and...IT WORKS!! I will definitely keep them in mind for any future phone problems. Such great service, such great employees!!
Very professional and friendly staff. Quoted price guaranteed. Explained the warranty and how to apply. They made sure we had everything needed. I would highly recommend these guys.
The guys were amazing. Came in with a cracked lens over the camera, 6 days after I purchased the phone. Found a replacement and had it changed in 20 mins. Cost me $60 bucks vs. $200 for a new phone with Verizon insurance. Will definitely back with other future issues! Thanks guys!!!
Friendly. Helped get our new phone working. Awesome service and knowledge.
It was the best experience! The staff was very informed and my problem was resolved quickly. It was such a relief to be able to have my iPhone fixed and not HAVE to upgrade. I wasnt ready to have to invest in a new phone. Turns out it wasnt necessary. Thank you Fast Phone, I will definitely recommend you to my friends!
Fast, friendly service!! Matt is great. He put a new screen in my phone in 20 mins and answered all my questions. I definitely recommend everyone go there for any issues!! Great job and thanks Matt!!
Got my iPhone 11 fixed within an hour. Great Service and I was worried that they weren’t going to be able to fix it. But thanks for the help.
Our exchange student’s cell phone suddenly stopped working and the staff quickly identified why it happened and explained how to avoid that problem in the future. It did not require an actual repair, but he did spend a few minutes of his time to help us. It was MUCH appreciated!
This place is awesome!! Super fast! Super friendly! Super helpful! We’ve been here MANY times more than I’d like to share!! I adore these guys! It’s a no-brainer!!
Awesome service by Ryan! He had me in and out with a fixed screen super fast!! Will recommend to anyone needing any fixing done in the future!!
The guys here are awesome! They do a great job and get it done quickly!
Sure they fixed my phone fast, but the only fixed part of what I asked. I went in for a broken screen and microphone and all they fixed was the screen. After getting it back the home button stopped working 3 hours later and the screen lags when I try and do something. Also they said they would run a diagnosis on it to see what else is wrong so they could fix it, but I doubt they did that since I cannot connect to the internet or bluetooth, and my microphone doesnt work. What good is a cell phone that you cannot make phone calls on.
Wonderful service! I went to my carrier company and they told me my phone was broke and I needed to purchase the latest model - A short trip in to Fast Phone and they had my phone fixed in no time. Definitely will be going back in the future.
Fast; Great Prices; Very knowledgable; I have gone to these guys for a few different repairs and I would recommend them to anyone! They have the best prices that I have found in town! I like that they will answer any of your questions too!
Very friendly and helpful staff. Matt was great to work with. Definitely recommend this business.
They did a fantastic job with my phone and very friendly. They were also super fast and knowledgeable. I would definitely recommend them to anyone!
Very fast and friendly service. Would highly recommend Fast Phone repair.
Absolutely first class! Consummate professionals fixed my device in no time. Excellent job and very reasonable costs. Youd be foolish to go anywhere else.
Youd assume the place you bought your phone would be the place to get a new battery but NO - the blank stare from the employee sent me right out the door and right to Fast Phone Repair. They guys there took care of the problem quickly and it was ready to go when I returned to pick it up. It was my first trip there but wont be my last!