Rick and the SERVPRO team helped us with an ERP and were extremely professional. Were very thankful that they reached out and offered to help us with this. Id recommend them to anyone in need of their wide range of services!!!
First, I want to say I am pleased to support a local business that gives back to their community. Secondly, they are trustworthy and help you to understand any damage situation and what is required to make it right. I would like to single out Katrina. She is a knowledgeable professional who knows how to get the job done correctly, while taking good care of the homeowners. I appreciate doing business with ServePro.
We had the misfortune of needing Servpro but AlexJosephs provided the most expeditious professional helpand worked with us over two weeks to dry our building.With his guidance he established a base line for moisture content and worked with us until the moisture was mitigated and moisture content was normal.This was a difficult situation that was handled courteously,scientifically and most important was successful.
Great company, nice crew, ability to set your own weekly schedule- exactly what I have been looking for
SERVPRO did a great job! They made a very stressful time so much easier to deal with. I recommend them highly.
A disaster averted, thanks to Alex and his crew! In under 30 mins Alex was onsite to assess and dispatch his guys ( on memorial day no less). He was incredibly professional and clearly explained the plan. Thank you Alex and SERVPRO Portland!!
We had a great experience working with Servpro. The estimator arrived on a Saturday and was very pleasant to work with. Our basement had flooded and we were worried about not being able to find anyone on the weekend. Servpro arrived within a few hours and helped removed all the bags of unwanted items with no hesitation. Our family was very happy to see how helpful they were with removing the water in a timely manner. We appreciate their quick response and team effort. I would definitely recommend this team of professionals.
The Gorham Servpro Team is always professional, responsive, and accommodating! Have seen them help many customers both residential and commercial through what can be a very stressful situation. They explain their process and put the customer at ease. Very friendly staff, easy to work with.
Rick Talbot and Katrina Millett were amazing to work with at Servpro. When my tenant pipes burst and water damaged my kitchen significantly, they were there in the same day. They came to assess immediately, I was extremely stressed and they made me feel very taken care of. They got right to work drying the entire house and being incredibly thorough. Katrina was responsive even at odd hours. Rick followed up with me continuously to make sure I was happy. They worked directly with my insurance company and made the entire process easy and less stressful. Thank you ServPro.
My water heater, located on the 2nd floor, burst and water ruined my kitchen ceiling, living room carpet, and upstairs bathroom tile floor. Servpro was on site within a half hour from my call! They went right to work and were extremely pleasant and helpful during my crisis. I cant thank them enough for all the work they did! Thank you Dustin Souza and team!
We always use ServePro of Portland to do our conference room rug - they are great on the phone -accommodating, friendly, thorough, they are a class act. Prices are very reasonable.The two gentlemen that came last month were personable, helpful and gotthe ugly stain out !!!Thank you Servpro of Portland - Sharon Eugley - New England Communications, Inc
The two girls they sent were not professional.
We had to call SERVPRO recently to help with water/damaged property in our basement due to a broken water pipe. They immediately came out to assess and started cleanup the following day. RJ and Dustin went above and beyond checking on the property every single day and were very diligent in keeping in touch with us, providing updates, removing damaged items, etc. SERVPRO has also stayed in constant contact with the insurance company to ensure that our claim is handled smoothly.Massive cleanup is never a pleasant experience, but if you need to make that call I would HIGHLY recommend SERVPRO.
These guys are AMAZING -- I have used them more than once in different locations, and recommended them out to friends and colleges, as well. SO easy to work with, professional, reasonably priced, and efficient.... would definitely give them more stars if I could!
SERVPRO went above and beyond to make sure our house was ok after the pipes burst this winter. They responded to our contact immediately and guided us through the whole process of water removal. The crew worked tirelessly to make sure the house was cleaned up and that we wouldnt have additional problems later due to the water damage. They were able to work with my insurance company for direct payment, which took another task off our plates during a stressful time. Impressed every step of the way. We would hire them again in a heartbeat.
We had a sewer backup in our basement and Servpro did a great job with our cleanup. The owner came personally to assess the damage and the people that came to clean were exceptionally nice, worked efficiently, and made the place immaculate. Grateful for their attentiveness during a stressful time.
Holly, Jared and their team are wonderful to work with. They are always quick to respond and have helped many of our clients on short notice. Thank you!
This company has been falsely accused by a temporary employee that came sick from TX and tried to file a false workers comp case. The gentleman never worked for servpro. He was contracted out by Supreme Labor to do work for a few days and was trying to take advantage of the good people of Maine. This Servpro was not even involved with this job.If we hired Illegals we would have never have brought people from Texas for this job.
They came to demo our bathroom which had a leaking toilet I was assured that everything would be taken care of and they would test for mold. They didn’t demo the flooring correctly or test for mold in the walls and there is massive amounts don’t use this company they don’t know what they are doing
I am the Owner Operator of PRC Sealcoating, I have to say that Servpro of Portland goes above and beyond for their customers. They come to the rescue no matter what time of day (or night!). I have had great experiences with them, and would recommend them every time!
Absolutely zero communication. Took forever to respond and then simply ignored me. Did not show for a scheduled meeting nor did I receive a phone call even though I took time off of work. Called the office and they were extremely rude and unhelpful.
Great service with a smile when I needed it. Thanks Jared and team!
Great place to work