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Roger Smith Insurance
405 2 Mile Pike, Goodlettsville, TN 37072, United States
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Roger Smith Insurance

Comments
Lu
Review №1

Roger Smith Insurance is an great agency. I would highly recommend them to my friends, family and those seeking a new insurance agency because the staff is so great. They always keep me up to date and informed on new coverage and discounts.

Bi
Review №2

Always found to be attentive to the service needed at the moment. Readily available and concerned with the needs of the insured, within insurance company guidelines. Willing to give personal attention to the matters at hand.

Ge
Review №3

I had to file a claim with Roger Smith Insurance and they handled it very well. They are excellent. They did a great job at getting me connected with the people that I needed to speak with. I would highly recommend them to my anyone.

Ma
Review №4

The agents at Roger Smith Insurance are really great when it comes to answering my questions. They provide helpful advice and are always quick to get back to me. Thank you for all you have done.

Ma
Review №5

Their rates are good. You get quality service from them and they work hard for their clients. I would definitely recommend them to my friends and family.

Do
Review №6

Some while back I wrote to a company that asked my opinion of Roger Smith Insurance. I wrote Roger Smith has been there for me for years. I have had other insurances like the lizard, woman in white, Race car man, Military Mogul and even the Farm Guy in the hat. NONE of them had a local office or local folks that would know me and look for the best insurance for my needs. Roger Smith has a crew that gives me service like I was in the family, even though I am a Jones not a Smith. I cannot rate them high enough. They have always been my insurance people and as long as they do business, they always will.My mind has not changed, Roger Smith Ins. co. has been there since before 2001. I hope some day they will open a old folks day care and allow me in.And thats the truth!!!

Au
Review №7

I have been with Roger Smith Insurance for ten years now, they are great at answering any questions I have and are easy to work with. They are very accessible and quick to respond.

Am
Review №8

I was given this guys number by my insurance agent to see about getting workers comp insurance and/or a handy mans type insurance since my agent does not offer these policies. I called and regretted it almost immediately! I was transferred to Peggy who proceeded to treat me like an idiot. I started to ask her a few questions about which policy I would need and before I could complete my first three words she cut me off and stated well if you dont know what kind of policy you need, how am I suppose to know? AWESOME! Gave her the benefit of doubt, maybe shes having a bad morning. I rephrased my question and started again. ZERO improvement! I dont think its a bad morning but more like bad phone etiquette and even worse new customer care!! This after even after I told her another state farm agent referred me to her! I really cant believe this is how the actual agent, Roger Smith, would want his customers spoken to. I simply told her Id call back if I needed anything. One guess on whether thatll happen or not. #NOT

Ja
Review №9

I love these guys - I can do direct deduction or send a check, but a lot of times i just like to go there to see the staff because theyre so nice!

To
Review №10

I am very satisfied with Roger Smith Insurance and their coverage offered along with the rates.

Er
Review №11

What I like the most about Roger Smith Insurance is the personal touch that they give to me and the rest of their clients. Every time I walk into their office, they know my name and they are always willing to do whatever they can to help.

La
Review №12

Everything at Roger Smith Insurance was great. From the staff to the way he goes about business. Grade A.

Jo
Review №13

Roger Smith Insurance is an excellent insurance agency. They do a great job keeping me up to date and informed on new coverage and discounts. I would highly recommend them to my friends, family and those seeking a new insurance agency.

Information
1 Photos
13 Comments
4.8 Rating
  • Address:405 2 Mile Pike, Goodlettsville, TN 37072, United States
  • Site:http://rsiagency.com/
  • Phone:+1 615-859-1384
Categories
  • Auto insurance agency
  • Insurance agency
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4:30pm
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