The customer service Johns team provides is more that exceptional! I work directly with Samantha and she has been more than helpful! Not only did I save money switching to All State, Samantha is always checking to make sure we are getting the best rates. I recommend everyone that will listen to give this agency a chance to gain their business. They wont be disappointed!
Very welcoming to new customers. Take care of your insurance business quick and painless.
I left my previous insurance company that I had been with for 10yrs, to come to AllState and Samantha Nelson was fantastic! She helped get my policy set up and my kids added on and it was effortless! Even got my ex husband to transfer his policies over as well! With my young drivers she worked to help get them covered at a better rate than my previous company! I dont regret the switch and tell everyone I know they need to switch as well! Samantha is super helpful and very knowledgeable! She rocks!
Always friendly, answer questions in a timely manner. I had a claim last year and the process was easy, quick and painless. Would definitely reccomend John Standefers Allstate agency.
I have only exceptional things to say about John and his staff. Great service!
The agents there are awesome. They went thru my policies with me and I got better rates at a better prices that Im currently getting from my current insurance company.
Very helpful
Samantha did an amazing job for us!!
We have two other companies before switching to Kara at this office. Not only is it the cheapest, it is the most outstanding customer service!If you’ve even been thinking please call Kara!We texted her when we had and issue and she not only got the claim put in but we had people reaching out to how they can help us with a rental car and setting up the appointment at the body shop. Easiest most painless process and Allstate definitely took care of us in EVERY way!!Call Kara to take the burden of insurance claims off of you!
Outstanding service, honesty, professionalism. You have actively worked to find better rates and plans to my benefit. Excellent responsiveness after an accident, and I didnt get hit too hard with a rate increase. Its even went back down I believe!
**edit a year later still best insurance dude around!!!Allstate insurance was the cheapest option for liability, I was shocked, considering I always tried cheap off the cuff insurance agencies just trying to cut down on a few bucks here and there. John contacted us and was relentless, not annoying- and finally we took the bait and saved almost 100.00 a month on insurance from safe auto to Allstate. Even when I bumped a guy in the parking lot and called my agent they were very cool headed, everything was settled fast my policy didnt go up and I was grateful for that. Thank you Mr. John Standefer his friendly staff and Allstate (u know u say allstate in that deep voice when u read it) for not giving up on us and relentlessly pursing to help us save money. Mostly I appreciate the friendly banter and service when I pay in person. Happy holidays everyone! Happy new year!
John and his team are so helpful. They responded d back swiftly and always answer my questions in a way I can understand
My experience with your agency has been very productive and positive. Agency representatives have been informative, effective and proactive in their communications of facts and options.
Our family has been with Allstate for 55 years. We LOVE them....GREAT COMPANY and very easy to work with....most accommodating. Never a Hassle!I highly reccommend them to everyone. You will be impressed with their professionalism and expediency to get the job done.Diane
We have been Allstate(John Standefer) customers for the past 13 years and were with at least 3 other insurance companies prior to that time. We have had bad experiences with the other companies we were with but have had nothing but great service from the Standefer Agency and Allstate. We feel like they care about us and not just getting our premium payment every month. We have had opportunities to move our business to other companies but we are so happy with Allstate that we dont want to move.
Everyone is very friendly and always happy to help
Was with Gieco for 8 years, switched for a better insurance. Everyone here was friendly and helpful. And was very knowledgeable to my needs and wants.
Amazing office all around, family feeling.
Best Agency around, John and his staff are very helpful and so nice to work with.
I have had Allstate at the same place for 18 years
Nice
Wonderful customer service
They are personal and caring
Friendly people
Love love love