Really i did bring my rugs with 0 expectation. after staying home almost 1,5 years in quarantine with 2 wild kids my rugs were in deplorable, bad condition. Our rugs were all gifted to us so they all have big Value, memory. my only hope was to get them cleaned so i do not feel nasty to step on. but i got them back in almost brand new condition: clean, refreshed. i could not be more thankful to You Guys, You did Excellent Job.
Great rug cleaning service with reasonable pricing and flexible time schedules. This is a family owned business, and the people who work there are very professional, responsive and kind. Ive been a customer for 3 years and I couldnt be more satisfied with their service. I usually bring my rugs for cleaning once a year (in the summer). They look like brand new when I pick them up. I highly recommend them to anyone.
I have had a fantastic experience at Premier Rug Washing. Loretta, Arbyand Katherina head a wonderful family -run staff that provides a friendly, honest and exceptional value. I have now had 6 rugs and large carpets cleaned here, as well as several repaired. All have turned out very well, even on difficult soiled carpets. They have quick turnaround the carpets look and smell great!
They are passionate and knowledgeable. I have been looking for a reputable company like this for a long time. Correct pricing and few of my soiled rugs are cleaned and looking fantastic. I wont hesitate to refer this company to everyone I know.
Great service! Quick easy and convenient. Mymy rugs come back looking great!
I’ve used this service three times in the past for my 8x5 living room rugs. Everyone I have talked to has been friendly and responsive. My rugs came back looking like new. The service is quick and easy with pick and from my building and delivery back. If the rugs aren’t in a good condition and arent ready for delivery in the time frame, you’ll get a call and they will coordinate until it’s in the best condition it can be for return. I HIGHLY recommend the pet stain service if you have pets, to get out any odors and/or stains. Additionally, get the rugs sealed - I learned the hard way after the third go around . The pet stain and sealer is a but extra but totally worth the cost.
I used this service to reweave a section of my rug. I asked for a vaccinated service person and was provided with one. He arrived on time, wore a mask and was very professional. It did an excellent job. I would highly recommend this company.
I made a mistake by trying to clean the stain on my rug myself, which made it worst. Premier Oriental Rug Washing was able to remove the stain and the rug looks like new again. I will recommend this company to all my friends.
On December 23, 2020 I left the carpet to be cleaned with Premier Oriental Rug Cleaning. When the rug was brought to me, I didnt unfold it until the next day. I noticed stains and imprints. I was disappointed and I wrote about it in my review. I got a very quick response from the owner of Premier Rug Cleaning that they will clean the carpet again free of charge at a convenient time for me. The carpet was taken and I got it back soon. I was very pleasantly surprised because my carpet looked like new. I will definitely use their services and recommend them highly. They are very professional and take care of the customer. Thank you guys!!!
Very professional and friendly. Service was done very well. Well definitely call for service again, highly recommend it.
Wonderful Rug cleaning- looks like brand new and my carpet was very dingy! Very nice and responsive service through the entire sale! Highly recommend and will use them again.😊
So happy with the results the first time and used them again. The rug looks new. She showed me around and talked in detail about the process. She showed me some rugs that she was replacing the fringe on, quality work.
I was in search of a good Oriental rug cleaner for a while, till I found Premier Oriental Rug. My area carpets comes out amazing. This firm is 2nd to none. I highly recommend to customers to bring their rugs out to them. The staff is amazing also. They went the extra mile to take the rugs out of my car and help me load it back into my car.
I gave my oriental rug to be cleaned. Everyrhing from scheduling to the cleaning was very professional. Customer service was outstanding and the rug came after cleaning like new. I would highly recommend this rug cleaning place.
First time having our rugs cleaned and it turned out better than expected. They were very nice and professional. Overall would recommend.
Very personal and attentive. Would highly recommend
I was extremely pleased with the quality of work in cleaning my 3 rugs. One oriental had been used in an entry. The grayed, dirty fringe now looks brand new. The larger living room oriental and bedroom rugs are revitalized. The service was very polite and professional.
Very friendly people every time
Good service, picked up and dropped off the rug crystal clean. My main concern was finding a place that wouldn’t damage the rug, as anyone can run a carpet cleaning machine on a rug. Nice family owned business you can rely on. Will use them in the future.
The BEST place to have your rugs cleaned and restored. I have used Premier to clean and replace fringe on several oriental rugs and the work has been beautiful. The rugs are cleaned with state of the art equipment with caring professionals who care about their customers. Their prices are reasonable, I would never use any other service to clean my rugs. Arvy and his team are wonderful. They will not disappoint!
These guys are great. I spilled a big glass of red wine on a light-colored viscose carpet and then proceeded to scrub it, to get the stain out. I made a mess. But Premier fixed it! It looks brand new. And to top it off, the owner of the company dropped off my carpet today - Saturday. Good service is hard to find, but I found it. Will keep their card in my wallet.
This the place where I take my 9X12 Persian hand knotted rugs every time, all of my family and friends now go here for their cleaning services. rugs that are worth over 5K-10K individually. Loretta and Ary are the nicest most helpful owners I have ever met, their staff is very knowledgeable and I cant say enough good things on how well they do their jobs. They are experts in what they do and their prices are great! They sell under padding as well that has been the best Ive purchased. Thank you!Marco Mendoza
Good work and repairs. Very happy 2 years later
Last year I bought a hand knotted rug and unfortunately I spilled a red wine on the rug! Premier did an amazing job on the rug! The wine stain is gone! there is absolutely no damage to the rug, they also provided me with a brand new pad for a great price. Will recommend to family and friends!
Premier did an excellent job restoring our 15-year-old, never cleaned, ivory colored rug to its best condition. The color is once again, its clean, and it smells great. I will definitely be recommending them!
The company did a fantastic job on my old oriental rugs. The technicians were on time and very respectful. Rugs were picked up and delivered back in no time and look and smell great!
Amazing service! Really good people, they were able to hang on to my carpet until I was done cleaning my basement from flooding damage.
Excellent experience. Arvy and his team cleaned and repaired 6 of my rugs with exceptional attention to detail and very professional customer service. Thanks you
Premier did an amazing job on my silk rug, which had a visible yellow water stain! The rug came back to me within a week and the stain was gone! Definitely will recommend Premier to family and friends!
Made my wool area rug like new again. Terrific service....fair price and quick.
Nightmare. This company lost or sold my beautiful oriental rugs I trusted them to store while my home was being renovated. They even went so far as to falsify documents to try to claim they never had them. I went to the warehouse and found one od the rugs with no tags it, I am still missing two rugs. After a year of trusting them AGAIM when they said they would make it right, now that I have to sue them they are claiming they never had my rugs. Really so dishonest and terrible. They also shrunk some rugs--t- of my client--I am an interior designer-they dont block the rugs. So if you have valuable rugs dont let them take them, you may not get them back or they may comeback a different size.
Great experience using premier! The customer service that was provided exceeded my expectations. 5 day turn around time just as I was told. I will definitely recommend premier to friends and family!
Im a dog lover and my big guy had some accidents on my oriental rug! Premier was recommended to me by a friend and im very impressed with the work they provided! Not only my rug was picked up the next day but I got it back within a week! It looks amazing, dog accident stains are gone, the rug smells good (honestly i didnt expect the rug to look this good, for a second I thought they got me a new rug haha!). The guys were super professional and on time both on the pick up and the delivery day, thats always appreciated on my end since my schedule is busy and i dont have time to waste.
Rene was great at cleaning my carpets!
Reasonable, thorough, friendly