Nice people here need delivery appointment and confirmation number about an hour and a half to unload not sure if they have overnight parking because there is a gate by the entrance
A great place to work
Unloaded here was good
I took a loaded container there today I was there for 8hrs 1/2 till they finally finish unloading horrible experience there for me
Fast loading hard to to get in there if dont know how get to back
Weird confusing business going on here with appointments. Definitely DO NOT FORGET to make an appointment with them. We only have 10 pallets and they wont make an exception to unload us, which is ridiculous considering we only have 3 or 4 pallets over their non appointment limit. Were now stuck with their partial load over the weekend and maybe longer until they feel like taking it. Crazy!
Stay away from the Customer service department in the Commercial and Industrial group. Turnover rate is huge, Manager is horrible.
High end products and verity to choose from. Great customer service.
Placed an order. Got a voice message that my account was inactive so would I please call with a credit card number. Called back, got a voice message, left a call back number. No return call. Called sales department. Was told another department would contact me after lunch to set up a new account or reactivate mine. No call received. Would never buy from them again.
Beautiful corporate office just steps from Metra. Provides Marketing solutions and paper products to companies large and small.
Theyre by appointment unless youve got 7 (I think) or fewer skids. Then they give you a door right away and unload you. HOWEVER, they do that by taking away the guys who are unloading the people with appointments. So your unload time may vary if youve got an appointment.They only use 3 doors for appointment trucks, plus one for guys who lump themselves. They set appointments for 615, 815, and 1000 (usually) with three trucks per time. They only have 3-4 guys unloading at a time and they focus one truck, 2 per truck. So theyll finish one with two guys while the other one or two work on the second, leaving the third truck sitting there. They ALWAYS get behind schedule because of this, and you will want to get there before the other two trucks who have the same appointment as you. The later your appointment, the longer youll be there.They take 15 minute breaks at 800, 1000, and 1200. The dude sitting at the desk doesnt know a whole lot about whats going on even though he checks you in... usually hell tell you to wait for one of the unloders to come to you, even if theyre on break. I suggest getting there at least 20 minutes before your appointment to ensure you grab a door before they go on break.It makes no sense, and the guys scheduling these loads dont care about the drivers (Ive talked to them).My usual unload time is 3-4 hours. Ive been out in an hour once or twice, but Ive been there 5-6 hours a lot. The place is poorly run.Overnight parking is ok, but be aware they may close the gate at night. If they do that there will only be room for a few trucks. Its usually not closed during the week, but it will be Monday morning.UPDATE: Since leaving this review their unload times have dropped by 30-60 minutes. I don’t know if there’s a specific reason for this or if I’ve just been getting lucky, but I hope they keep it up. Also, they’ve added a computer login thing and buzzer’s to let you know when they’re done unloading you. Make sure they give you the buzzer after assigning a door if they forget. You’ll have to log out of the computer when they’re done unloading you.
Depends with who you talk to here. First crew couldnt locate my appointment and had me call dispatch. Second guy approaches me in the parking, lot assigns me a door and I am out in less than 30 minutes.
Fast service
Do not come here without an appointment or you wont get unloaded!!!
Its ok
Great place to work
The company works on scheduled appointments and unloads for a very long time
This is a company my job do business with when you pick up items from there make sure you count them because they will try and cheat you
Came for a job interview here.
When it rains, they’re working in sleeping 💤 mode
Pretty horrible and unorganized business
This place is a joke to get unloaded. Over 3 hours to unload 5 skids. Guess they dont care if we make are other appointments or not
Overnight track parking
Very clean facility!
6 hour to get on load my truck
3 hours to unload 7 skids.
5 hrs to unload 10 skids
Nice
Very well
I LIKE TO WORK THERE