The staff is nice and they handle everything that has to do with covid 19 pretty well

After 10 long years, due to General Manager Nick, I will no longer due business here. They had reopen my account without me knowing and let 3 months of billing pile up. Nick made it clear I was just another number and pushed to sell a new membership instead of assist me on my existing one. I wish I could continue giving my money here but not after the lack of help. Remember customers, we work hard for our money, and we should spend it where it will be appreciated.

There was a young guy at the front desk. His name was Nick. He was a terrible person at the front desk. I once waited for a spot for cycling. A younger female came in and he allowed her to take the next cycling spot I was next in line for. Another time I was early by 3 minutes to reserve a place for the cycling class. He actually made me wait the three minutes!! Nick was young, arrogant and full of himself. I hope he is no longer at the Glendora site.

Getting pretty annoyed they dont bother cleaning the gym. It always looks dirty now 😕 The mirrors always have the same stains for months now. I know this becuase I left a hand print to see if it would get cleaned or if I was correct that they dont bother cleaning. Same hand print is still there in the free weight room upstairs.The paper towels run out often with the disinfect spray or the magic spray they labeled on a bottle. Feels like a jab towards people who care about it.Since Im being charged more for membership, you would think they would maintain some level of cleanliness. Guess not.Times like this, I regret closing my triad membership. I shouldve stayed. 😞

Clean, pretty empty. I like being able to use the empty classroom upstairs.

Little sad its not 24/7 anymore kinda need somewhere to live lolAwesome spot beautiful people, beautiful vibes 10/10 recommend this gym 👌

A decent sized gym with a pool, sauna and steam room. A ton of cardio machines downstairs but the weight are needs a do over. A lot of the benches are old and lumpy and the isolation machines are a bit repetitive. Crowded most of the week as well.

Manager was extremely rude, unprofessional, and had zero manager qualities. Called Saturday July 3rd at 9:10am trying to get my friend a membership. Not only did he lose the sale but he made the entire franchise look bad as the face of the Glendora location. No other location displayed more lack of care for their customers than that manager. Extremely disappointed we had to go workout somewhere else. Hopefully you guys retrain him on how to treat loyal customers.

This location is rapidly in decline. Although the facility itself isnt objectively bad, this place is notably unmaintained by the careless staff. Theyre running this place awry. Areas are unkempt and grimy. Equipment is partially functional and scattered randomly across the gym. The staff is disrespectful and unprofessional to the patrons. Perhaps worst of all is the two wannabe bodybuilder personal trainers who routinely hijack several areas of the free-weight regions in order to do their try-hard Chad workouts. They screamed quite aggressively at this one kid who unintentionally got in their way; it was way over the top and made the environment very uncomfortable.

Horrible customer service. They charged me when the gyms were closed and they told me they would give me a free month. They reopened and closed right away, never got a free month. I just brushed it off and when I reactivated my membership, the charged me 1.5 times my normal rate and claim they are charging me for time i wasnt using their service. When I told them to refund me the difference or close my account, they stated they would just close it. They changed their hours and the time they are open doesnt even fit my schedule and they want to over charge me. And they do not care about customer retention (been with them since 2006). I am more than happy to take my hard earned money elsewhere!

Really liked the set up, wish there were a couple treadmills. Bikes and elliptical set up worked well though. Not a ton of free weights but good mixture of machines. Its in the parking garage and got no service for music. But overall good experience, good to be working out.

I love the place & I am very happy, the staff are very nice & politeThe only comment I like to mention & I hope you could take care of itThe water in the swimming pool is COLDP L E A S E can you advise them to make it little bit hot, i am member since 2007 & I have a lot of friends they are all agrees with me

All the good workout stations like bench and squat close outside at 8:00pm. The staff closes the outside earlier at 7:40 when they say they close at 8. Very disappointing

Glendora 24-outdoor is good. would have given 5 stars, but theres no treadmills at this one. south fontana and ontario have the curve ones that dont need to be plugged in. on my run days, i have to go to one of those, otherwise i would just go here. staff is friendly and helpful,plus the guys are hottest here of the 3!😝🐇👯🐰😍✌️

Ever wish we didnt have to wear mask? Well go here.

Great opportunity to exercise outside with the option to workout inside as well......

Friendly staff. Theyre doing their best to accommodate everyone and let people work out.

Unprofessional and disrespectful staff.Will not be coming here again.

If members want to use paper towels from front area, let them use it. Dont make it a big deal.

Great to b back

THEY HAVE OLYMPIC WEIGHT SET UPS!!! RARE!!! and they’re actually TRYING to get people to rack the weights correctly! just don’t show up without clips for the bars! great gym. really big for a non super sport.

Friendly staff, clean place. Im glad its back open!

Sadly the age and wear on this Sport is starting to show. Half the treadmills don’t function properly so make sure you check it before you start running. The machines and weights upstairs have also seen better days. There’s just a lot of wear and tear and this location could really use a refresher makeover. The staff is very friendly though and you can see they do what they can.

I don’t know why this lady still working at the front desk, she has no listening skills, after I told her ten plus times about my area code, she still typed wrong numbers while giving me an attitude. Her name is Erica. I just hope her supervisor will see this comment and would talk her senses or got her trained somehow.After another lady helped me (apparently it’s not my fault since she heard it right), this Erica lady still rolled her eyes at me. My day got ruined by her attitude. Ugh

The staff is super attentive, always smiling. It feels very comfortable to work out in here. Just 2 things, bathrooms and showers are not very well sanitized. Also the swimming pool is most of the time cold.

I just met the Worst and most unfriendly staff I have every met in this and other 24 hour fitness. Erica! She is rude and impatient when I tried to figure out where is my class. She pretended she cant understand me while she was playing her things. While another nice staff came and easily solved my question, she kept staring at me.

I come here because of the trainers and staff. Joshua is a great trainer and helping me recover from cancer. Lost over 100 lbs and muscle mass. Ill follow him where ever he goes!!!

I’ve visited this gym about 2 years ago at a different location, so I tried to get a pass to try Glendora out before I invested my money and the associate was extremely rude and sarcastic towards me when I told him my reasoning for not wanting to spend money before I tried it. I definitely won’t be putting my money into this gym. I was disappointed at how unwelcome I felt.

This gym is by far the worst gym. How are trainers going to tell paying members that they cant slam weights in this gym when the entire 24 Hour Fitness Corporation is partnered with the Olympic Games. Olympic Lifting to be exact. Last time I check, if I wanted a quiet gym that doesnt allow weights to be dropped, Ill go to Planet Fitness. Its not my fault the management loves selling memberships to the basketball court, pool and jacuzzi area.

Very clean. Plenty of parking and I mean emphasis on the plenty. Hours of 9pm-12am it is not full at least the times Ive gone. Very helpful personal. Non judgmental. Never stuffy.

Victor apparently is the manager. I came in to sign up myself and my friend both. He wouldn’t even let me use the gym because I didn’t have a CA ID. So you lose two new members? What a clown.He went in and set up my free trial pass for the prior day so I couldn’t use it. They have been emailing asking how it was and stuff. This guy knows how to cheat the system. Be careful.

Nice clean 2 story location. Have never had a problem here but can get busy at times where you have to wait for a machine.

Ive been a member for the past 6 years. Came back to the gym with a friend for new memberships. They told us we cant use free passes because the gym was too crowded. I was just puzzled looking at the empty gym and parking lot on the way out. You shouldnt judge a book by its cover because you just lost 2 new members.

A man named Victor who come to find out is a manager was so rude to my friend and me when we came to the gym, it was the first time I was using the gym here since purchasing my membership and my friend was using his ‘free 3-day pass’ that they didn’t actually let him use, they were very put off that he was trying to use the advertised 3-day pass then told him he couldn’t use it because his parents were members 10 years ago..what ever happened to good customer service?? Way to go 24 Glendora, that’s who you think is manager material?? Then called to talk to his head manager and they constantly told me that she was busy and would call me.. never got a call, thanks a lot.

I was in at the beginning of the month to cancel my membership. I was charged last night. I called in today and was told the general manager Nick did not actually cancel my membership despite being told he had then and there.The reason I canceled is because that gym is a mess. No one reracks their weights and it’s filthy. Their trainers were nice.

I personally just had a wonderful experience! They were super patient and helpful to an exceptional level. The club manager (I believe Deji) who helped me along with Patty were very attentive to everything I spoke about and made me feel comfortable, they both seem to genuinely care. I am very happy with my new membership and look forward to going there.

My first time ever visiting this gym after work and it was the worst experience of my life. EVER at a gym. I understand the stares women get when men see attractive females in the gym, but this time this guy decided to cross the line. I was recording my working sets on the squat rack area and minding my own business. There were several people in the same area as well. However, leaving the gym and getting home I decided to review the video I recorded of my squats and there was a guy in the background that decided to be very inappropriate and make a sexual gesture in my video. I visited this 24 hour fit on Monday night 1/29/18 at 10:15pm. I will be reporting this guy to this gym Manager very soon because I was left in disgust. Never again will I be visiting this gym.

Disgusting! What everyone else is saying about the lack of cleanliness of this place is true. And it is sad because this particular gym is in an affluent neighborhood and nice shopping area.1st up? -- No towel service at this gym, so be aware of that.The mens locker room has what looks like toe jam grime, used band-aids, dirty paper towels all over the floor. Lockers have debris in them. Sleazy dirty, gross, sleazy.Showers are outdated- no where to hang your towel or put your toiletries. Plexiglass is totally stained with hard water. They are dirty too with used bar soap and scum on their floors. Make sure you bring your shower shoes.Urinals are not waterless or auto-flush, so they are always full of urine, and stink, because no one wants to touch them- cant say I blame themPool area is poorly lit in places and has puddles of water on dirty deck. Exercise machines look dirty...Yuck.

If you enjoy lifting without music, this is your place!

Its a shame that management and staff do not communicate the mandate to wear gloves. From a public health concern as a nurse,this gym should not be operating.

Although there is someone cleaning 24 hrs a day, this gym is soo busy that they need at least 2 people cleaning during the especially busy times. Otherwise, all good...

I have been a member at this location for a year and now I can tell you the only reason that I keep coming back is the location proximity to my work. If something breaks good luck with the repairs to be done. I am not just talking about the work out equipment but simple stuff like a shower head that was broken in one of the showers took 6 months to replace. What actually making me write this review is the fact that we have not had a scale in the mens locker room now for over 6 weeks. I would think that is kind of important piece of equipment in a gym, I have talked to several staff members about it and no seems to care.

Seems like a lot of men are complaining about the cleanliness in the restrooms or lack of. However I visited the location a couple days ago and womens restrooms were clean. I didnt take a look at the showers though. A lot of the machinery that I use for leg day are old and rusty. It would be nice if they would get newer and smoother machines in. They have plenty of cardio machines as well. I use a lot of machines though so I think I would rather go to the location on Grand and Valley, they have newer and better maintained equipment.

WORST GYM EVER - MANAGER TRIED TO BULLY ME BECAUSE I ASKED TO USE 1 WEEK FREE PASS - HE TOLD ME I WAS BANNED AND CALLED ME A GYM HOPPER BECAUSE I HAD USED FREE PASS 1 TIME AT ANOTHER GYM IN 2015 TERRIBLE MANAGMENT ASKING FOR A LAWSUIT

I dont know where the other reviewer was looking... the bathrooms, showers, sauna, swimming pool at this gym are never clean.The machines, exercise areas and basketball court are decent. Machines are poorly maintained. Buttons, heart rate monitors, and handles are missing in most machines.

Nice versitile gym with alot of space. Been to other locations and this is by far one of the best.

Honestly one of the worst gyms in the areaTypically packed any time from 4-10 so if you go after work this gym is not for you. Staff is friendly but dont take pride in there job. The gym is dirty. Members throw the weights wherever they please. Very disorganized. Weights and equipment have not been replaced it seems, since theyve opened. I really wish I hadnt bought a membership, not that all 24 hours are bad, but because this one near me is really disappointing. Dont get a membership until youve tried it out. I think once you do, you wont come back.

Nice place. 50 bucks a month. Never been there since signing up.

I was highly disappointed after learning that my fiance was harassed at this gym. I was disgusted when I learned that the store manager ignored it and made no effort to correct the highly inappropriate behavior. I certainly hope that this gym reverses its tolerance of inappropriate behavior against women at this location. In light of recent events that we all have seen in the media regarding the mistreatment of women in our culture, I would hope that the 24 hour fitness corporation could take responsibility for this event and any future events that might occur, rather than resorting to the typical behavior of silence, denial, and victim blaming.

I went here today and I think its the cleanest Sports club I have ever been to in California. I really didnt care for the girls at the front-- they seemed disinterested in their jobs-- but I couldnt get over the cleanliness so I really didnt care. This gym also has a clean steam room, sauna, hot tub and pool.

24 Hour Fitness is a chain gym so you have to know that going in. Big places usually dont care too much about the people who work out there because theyre getting your money every month and if you get hurt they pretty much cant be held liable for it. If you want the same kind of amenities that you get at small, boutique place then join that. The equipment generally is in good working condition. They probably need new treadmills -- within the last year or so they got new ellipticals. I only do cardio here so I cant speak to anything else. Join Equinox if you want the Ritz.

For every new member who signs up - CUSTOMER SERVICE IS MAJORLY FLAWED i was on the phone for 45 mins then spoke with someone for 1.5 hrs they DISCONNECTED and NEVER CALLED BACK. when I told them I had only used the gym once - I failed to call back in 5 days but I wasnt only charged initiation fee_ monthly+annual fee - they didnt allow me to cancel membership and said cancellation fee would be 300 bucks before the end of 12 months. I signed a contract - this the most skewed contract ever written. I am a genuine person who never went back to this gym after the first day I paid them 10 bucks to try. I was convinced (MISREPRESENTED) Its as low a fee at 20-30 bucks a month so I signed - I signed. OH MY GOD I am so disgusted with what this organisation is doing to handle a person who just does not want to be their customer. I am not asking for my joining fee or fee for 3 months GIVE BACK MY ANNUAL FEE AND CANCEL TODAY. IF ANYONE FROM 24 FITNESS IS READING THIS CALL ME NOW!

Good place,

Always dirty. Bathrooms, and work out areas.

Someone open my locker and take my belt gloves and other stuff and I have no response from the manager

Nice gym just a bit dusty needs some cleaning is all.

It suck they just want to take your money park if free

Gym is often very crowded. They recently installed a an area for fee-based circuit training. The area is off limits to regular members during peak times. This leaves the top floor really crowed with no place to stretch. The bathrooms are often crowded and in disrepair. They often remove machines rather than to repair.

The workout room upstairs is not clean, the air vents are so dirty I know they are not working properly, The cycle people sweat all over the floor, Ive told the managers that the floors and ceilings disgusting, has holes and stains, The heavy weights are near the room, and cause disturbing noises during yoga and anything else that going on . please move! Iam sure the thin concrete floor is shattered under the carpet, Who owns this building! ? they may want to see how it is being treated

Always crowded. 9:30pm and you still have to be wait 15-20 minutes for a weight bench to open up. Machines upstairs are very limited and often broken.

STUPID SALES TACTICS - Called and got a hold of TIEN i think his name was to inquire about the 3 day free trail pass. INSTANTLY and AGGRESSIVELY, Tien tried to upsell me to signing up with the excuse you have 5 days to cancel free of charge. When I said, I would rather just try to obtain the 3-day pass and then decide, Tien proceeded to try to shame me saying If youre just gonna use the 3-day pass and then leave then go ahead. This type of rude pressure drove me to find a WAY cheaper gym right down the street- Thanks Tien - My advice, dont take it personal if people dont blindly sign and try to take advantage of the promotion your company offers for a reason.

Gym is ok... probably better gyms out there.. been going here for a year now . bathroom is poorly maintained but Im not there for the bathroom.. dont know much Bout the sauna area, the pool and hot tub seem good. Ive noticed machines have been broken but usually back up within a week. I hate the mens locker room with naked old dudes walking around but Im guessing thats everywhere. I only pay 20 a month so Im guessing I get what I pay for so I cant complain too much.. Ive been to crunch in San dimas and it was alright id rather go to 24. also the new turf put in upstairs is great

I do swimming the most. Pretty good place.

The place needs a major cleaning. Mens locker room and bathroom smell the same.Shower area has gnats and the smell of sewage. they close the steam room from 11pm to 4am daily for cleaning,dont believe it the place looks and smells like it hasnt been clean for quite some time. Equipment is poorly maintained. I have never had a problem with the staff they only do what they are allowed to remember this is a big corporation and these people need a job. I think alot of the issues this chain has comes down to profit and the all mighty dollar.

This gym is the worst of the worst, only reason I put up with it because its up the street from work. The locker room & showers look like they havent been cleaned in years and Im pretty sure of it. There is mold in the mens shower, complained to management multiple times and have done nothing about it. Machines are constantly broken and it takes them weeks to fix it. Multiple faucets in the mens locker room do not work, sometimes you have to wait . Its just bad here

Easily the worst 24 I have visited. All the other reviewers are spot on about the bathroom, it smells terrible and is awkwardly laid out. Also why no scale?Many machines were useless as there were no pins for the weights, and the ones that were functional werent exactly shiny and new.Someone commented on the flimsy feel of the building and I have to agree - the upstairs weight room wobbles every time some doofus drops his weights, which brings me to my final complaint...This gym easily has the biggest cross section of meatheads I have ever seen (and I am definitely used to seeing many roam through the gym). The weights are so unorganized that I cant help but excuse the staff for giving up and letting it be. Loudly dropping weights after finishing a set, taking forever to finish up on a bench because theyre too busy checking out a woman on machine, all the stereotypes are there in abundance and you cant help but feel like youre trapped in a Jersey Shore episode watching all of this go on around you. Never going back.

Love this place, great management and staff, always cheerful and welcoming.

Friendly staff. Gym was clean. I didnt see any broken equipment.

MY FAVORITE 24 HOUR FITNESS!Ive been to several 24 hour fitness gyms and I have to say this is by far my favorite! Theres always plenty of parking in the parking structure and surrounding shopping area. Also, the machines dont get super crowded like many other gyms so I never have to wait around for long.The best part are the fitness classes. The classes are never crazy packed and you usually dont have to show up 30 mins ahead of time to find a spot. Ive been going to Ellens PiYo classes on Mondays and Thursdays at 8:30pm and it has really helped me develop some core strength and flexibility as opposed to doing regular yoga. PiYo is described as a blend of Yoga and mat method based on Pilates to enhance muscle strength and length. Also designed to improve posture, flexibility, & physical awareness. Ellen is an amazing and motivational instructor who is really experienced and knowledgeable about her stuff! Ive tried doing yoga at different gyms and even yoga studios, but I find myself always returning back all the time.The facility in my opinion is also a lot more well maintained than other 24 hour fitness gyms. Ive never had an issue with sanitary issues and the staff there are a lot more welcoming and friendly.

Equipment not avail for weeks at times due to breakdown. The facilities need upgrading. Especially the changing rooms.

Great club, way above average, nice pool, and they have monkey bars!

Lots of potential but poorly maintained. Smelly bathroom and weights were all unorganized.

Its a nice versatile gym. Its not a private gym so ppl get off your high horses. If you want sprkly sinks and all that go to w hollywood. Its efficient.. they have bball, a pool/sauna/ hot tub.. the saunas are offered wt and dry which is awesome. they have functional bathroom and showers.. good stuff. the staff .. well they get paid min wage.. work with them... i wouldnt be dancin around with bells either, but if you ask for something they are on it.

Its open 24hrs so I can go after work. People are nice usually.

Its a great place to work out.

Place is very crowded constantly. people babysit machines and benches because the place is so small and cramped you have no choice but to do 1 to 2 different workouts at a time. Weights and dumbbells are always unorganized.

They were charging my checking account without my permission.

Gyms pretty lit I live in upland but commute because I have some problems with people in my city Im trying to catch a workout not some hands and this is the best gym to do that I wana give this a 5 star one time, one complaint would is that they dont have any harambe murals on the wall but just a recommendation.

They discriminate against the overweight and handicapped. Their pools are frequently closed and when you ask when they will reopen, they suggest weights. 🙄

Its okay generally speaking. But the AC sometimes goes out for a long periodically time, and it feels like youre working out in Satans butt crack.

Ive been coming here since May and the same Sink in the womens bathroom is still broken. The trash bin where the unsanitary napkins are thrown are always open. Machines are always missing heart rate handles or broken, they are also old. No WiFi This should not be called a Sport.

Clean pool & spa, sauna & steam rooms.They regularly check the pool & spa for ph bal etc...

Bathroom nasty and dirty and really poor conditions. Not good..

A step up from a prison gym. Dirty, machines broken, bathroom like a truck stop.

Nice people not well maintained.

2021:The AC is never on feels really hot insideWeights are never in orderThe upstairs weight area is dirtyThe bottles of disinfectant are always empty.

Worst of them all. No sound on equipment. Overfilled cannot get to equipment. No one around to report issues to. They just dont care

Convenient and friendly environment.

Small location, prefer driving out to the walnut location off grand.

Nice staff and clean

A typical 24 Hour Fitness Sport.

Good workout place

Jordan kitt

The best

Great gym

Just worked our in left

Bathroom needs to be cleaned

Bathrooms could be cleaner

Plenty of parking

In Glendora super clean the one from bridge hill super dirty