I was involved is an unfortunate accident on Angeles Crest Highway leaving my truck undrivable while on a road trip from out of town. Mario was able to get my truck, my dog, and I down the mountain safely then went above and beyond to see that we werent stranded without a way to get to a rental car to get back home. Great service and great people. I could not recommend more!

Honestly pretty rude tow truck. Damaged a part of my car bc they were to lazy to put a tow hook. Also very expensive 40 miles was over $500. Didn’t leave it at the junk brought it home even tho that cost more money you save in the long term.

The customer service was very quality in my experience. Despite me having to make other plans for personal issues, they assisted me and offered alternatives. They helped a family friend a while ago, though, and they say they had a good experience too!

Super efficient and excellent service. We called and asked for an estimate. Our car was stuck in our buildings garage. We thought it was due to the immobilizer, but it turned out to be our battery. When Jorge arrived he asked some questions, jumped the car, and we decided to just go to Sears. He was super nice, made sure we got our receipts and charged us less than the original estimate. We will definitely use Monterey in the future.

Alex is awesome. The staff here is super knowledgeable. These people seriously care about their customers no bs. Highly recommended if you need your car towed no joke.

Good service and the owner is a good guy

I broke down in Glendale and was towed by Monterey Tow Service using my AAA membership to my home in Santa Clarita. They were prompt and courteous and towed my car safely. I would use them again. Thanks to their driver Skip.

My only complaint so far is: whoever the jackass is answering the phone needs to know how to be courteous to people over the phone. My father got in an accident on the freeway and I was calling a tow truck and you can imagine how loud and busy the freeway is especially the five anyhow so I couldnt hear him and I said hello hello and his response was I can hear you god damnit. Now what kinda s*** is that?

Got my vehicle impounded with a 30 day hold. Nov 26 was when i was allowed to take it out (thanksgiving) so the jackass said its an extra days charge ???? How when they are closed on the day of thanksgiving for me to get my car. Oh and any other time i have called to ask a question he has been extremely rude and cant even hang up without saying bye worse customer service i have ever received.

I went in for a U-Haul rental pickup. Liked the customer service.

Great tow service

Comeplete pieces of you know what....

I called about 10:00 when my car stopped working and the lady on the phone was very helpful. And was very patient getting all my information.

Terrible service. I called them to go pick up my towed car they told me to come next day, when I went next day they charge me extra for additional day.

Its the worst place ever. If you pick up your car next day they will charge you double

Best place for tow

Very bad service, I call them and the person how answer me was to rude

The guy answering the phone is so rude and disrespectful, I asked him politely and he answered back like he is yelling at me.

No phone edics! ¡!!!