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Carls Car Care
6033 W Bell Rd suite o, Glendale, AZ 85308, United States
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Carls Car Care

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Co
Review №1

Carl and his team are great. They are professional, honest, and do great work at a good price. Theyve been my go to spot for a couple years now, and will be for as long as I live on this side of town.

Tr
Review №2

This is my second time coming here and hope to continue. Reasonable time and they are all very professional.

da
Review №3

After having a failed repair by a different car repair company, I took my vehicle to Carls Car Care. They are amazing! They fixed every issue at a very reasonable cost and my family is SAFELY on the road again. THANK YOU!!

Ro
Review №4

On my book, nothing any better. Trust and integrity are the key words here. Probably thousands of car service facilities around town but WHO do you choose and WHO can you trust...Carls Car Care pulls 100% with me. Been going there since 2009, not one single issue to date. Very fair prices and clean facility. Knowledgeable and super friendly staff. From a simple oil change to replacing a transmission, would encourage anyone to try them.

Ga
Review №5

Great service. Hes the only person I trust with my car

Re
Review №6

Carl is the best. In my book he is a very honest, fair, and easy to work with😁👍👏🏽

Jo
Review №7

I have been coming to Carls for years. He is extremely professional. It is truly top notch, dealer level, service at affordable pricing.

H.
Review №8

I Just called to ask how much would it be to have some part on the A/C to be fixed and Carl the Owner gets mad at Me for asking A Question? and I even Appoglize for upsetting Him For Asking A Question! Carls Response was Nothing He Just Hung Up On Me!!!! & He says He is A My Of God! What God Allows Ppl Like That To Heaven, I Rather Stay Down Here! I Will Never Do Business with This Man Again And I Will Never Promote His Business Ever Again! Mr. HARMON

Vi
Review №9

Been going there for over 20 years. The most trustworthy car shop anywhere in Arizona.

Ra
Review №10

Ive been going here for years and theres no other place that I trust my vehicles with.

Ke
Review №11

An honest private mechanic is hard to find. Carl has never led me wrong

bl
Review №12

These guys are amazing. Ive been using them for car care for 15 years. Ive referred many people to them as well and all were happy with the service and prices. This shop, and Carl especially, is an honest and ethical car repair shop. I know those words usually arent included in an auto repair review, but I will promise you its true for Carls Car Care. He is fair and stands by his work and word. You will not be disappointed.

Er
Review №13

Carl has been my go to mechanic for years. He services both my ford f250 and my wifes BMW. Scrupulously honest and never recommends a service you dont need.

Do
Review №14

Ive taken my car to Carls car repair for several years now. Service is excellent quality is excellent. I highly recommend this shop.

Go
Review №15

The owner of this shop whos name is Carl Walker does not follow the mask mandate. Carl, his secretary and at least one of his mechanics were not wearing masks when I came here. Hes the most unprofessional auto mechanic Ive ever met. I was nicely telling him that him and his staff should be wearing masks since they are required by law in a place of business and because of the high number of COVID cases now. He yells at me and tells me like 10 times that theres no law that requires it which is not true. He accused me of lecturing him when I wasnt at all. He kicked me out of his shop and then cussed at me and called me the R word. Avoid this shop at all costs!! Dont let these great reviews fool you. Carl is a tool!!

Ma
Review №16

Awesome customer service. Highly recommend

To
Review №17

Honest and dependable. They take care of our fleet vehicles as well as our family’s personal vehicles and always do a great job at a fair price. Quality work you can depend on. Highly recommend

Mi
Review №18

Always professional, HONEST, fair pricing. Really nice to support such a wonderful family business that has been in the Valley for years. Very trustworthy, I highly recommend them !

Ef
Review №19

Very professional and trust worthy. Had my gf 2015 camaro blend door fixed with no problems. Showed us it worked before leaving the shop and showed pictures of the work being done to the car. Very happy and would recommend this shop to any car owner.

Da
Review №20

Great customer service, reasonable prices and reliable workmanship! I highly recommend.

Ca
Review №21

Have been a client for years. Beyond satisfied.Honest. Honest. Honest.

Br
Review №22

Were used Carls car care for years for all of our vehicles. Quality work and best value. Carl takes excellent care of his customers

Ai
Review №23

Took my BMW in due to the check engine light being on, they told me I needed new brake pad sensors and a leak detection pump. I paid for the repair and 2 weeks later my light came back on. I took the car to a different shop where they told me my brake pad sensors were put in wrong and there was a large leak in my gas tank along with the fact that I needed a new starter for my car. If this was a reliable auto service, they would have informed me about my starter going out not to even bring up the fact that if I got a “leak detection pump” for my gas tank it would have detected the large leak...

So
Review №24

Took my 2011 NISSAM ALTIMA 2.5L for a full transmission fluid flush service. I have to say there are very professional, respectful and trustworthy people here. I would recommend to come here considering they had the cheapest quote compared to FIVE other shops.

Sa
Review №25

Carls is thorough and reliable car care that you can rely on.

Ke
Review №26

Carl is the most friendly, trustworthy, honest mechanic we have ever used. He is knowledgeable and efficient. We are in medical school so our budget is really tight, and he always takes that into consideration. We recommend him to all our friends. Seriously go here.

Er
Review №27

Very happy!! Honest shop that knows their stuff. Saved me hundreds of dollars on intake manifold replacement compared to what the dealership quoted. Family member told me about Carls and we are thrilled to have a shop we can trust with fair prices.

Fr
Review №28

Ten years..TEN YEARS I have entrusted Carl and his amazing honest staff with my 2006 Honda Ridgeline which thanks to Carls outstanding care just hit 120,000 miles and runs like a top! Cant imagine going anywhere else ever! Prices are fair, mechanics have as much integrity as Carl and as the owner, Carl is always around to assure me and explain all issues! The BEST!

Mi
Review №29

We needed an honost mechanic to fix our car after it was stolen and couldnt afford what we could have been charged for the repairs It needed. Carls was recommended to us as honost, professional, and service oriented. They exceeded our expectations and I would have no worrys about sending my Mom, sister, or anyone else their on their own.

Bo
Review №30

Carl is one of the most honest repair shop in this area. Quality work at a reasonable price.

Ed
Review №31

Very honest & professional auto shop. No BS or inflated prices.Fast & reliable.

Da
Review №32

Honest and reasonably priced

Ch
Review №33

I loved it!!!!!!! Great atmosphere and they got me in n out quick. My grandfather has been coming here for years and i definitely see why

Ki
Review №34

I have taken my cars to Carl for the past 14 years. Honest, reasonable, efficient and the front office always friendly. I always recommended Carl to anyone looking for a great auto shop.

Br
Review №35

We were referred by a friend, and we drive across town every time because we have found none better in the Phoenix area (weve tried 4 others with night/day contrast)

AZ
Review №36

The owner is just plain rude. Condescending and arrogant.

Ad
Review №37

Carl and the other people at Carls Car Care have so much integrity.Another mechanic told me a belt was breaking in my car and that it needed replaced. I asked Carl to do it (because he is much more affordable) and he told me there was nothing wrong with the belt. He could have replaced it anyways and I would have never known, but instead, he saved me over $200 and didnt make any himself. He had even special ordered the part. He is very honest and looks after the customers here. Everyone I have talked to LOVES Carla Car Care and js always pleased. Theyre also very quick and efficient.

Ex
Review №38

Carls Car Care is a great shop! They do good work and will save you money over the dealerships.

pe
Review №39

I am new to Arizona and was looking for a smaller business when my check engine light came on. I did some research and found Carls, read the reviews.... Some I know for a fact now were probably from some confused overly sensitive people. I made an appointment and it was not the diagnosis I wanted but it was what I thought it would be (at a VERY reasonable price). I spoke with Carl the entire time and he was completely honest and kind (as well as the wonderful people that also work there). I will continue to go to Carls as long as I am in Arizona even though he is in Glendale and I live in Gilbert. If you are looking for an honest place I highly recommend Carls Car Care! Hope this is helpful to anyone that might find themselves in the same situation I was in.

Sh
Review №40

I have been going to Carls for many years. Since I have a better than average understanding of automotive mechanics and systems I am usually critical of both independent and dealership shops. The knowledge that Carl and his mechanics possess is second to none. Their test equipment and alignment machine is the finest available. One thing that sets Carl apart from the average shop and dealership is that he continually researches the pricing and durability of replacement parts and uses parts that are best for his customers. Their pricing is fair, especially since the job always seems to be done right the first time. I wouldnt consider taking a vehicle any where else (except for factory covered warranty work when Im stuck going back to the dealer).

Al
Review №41

Thanks for the good service. 10/10 service.

Da
Review №42

I was referred to this business and will never go to another shop, especially the dealership!

An
Review №43

Carls service and advice are always good. They care about their customers. Will continue to go to them for auto service.

Sh
Review №44

We have been going here for years. Great services that are honest and reliable.. If you are in Glendale and looking for a good mechanic, check out Carls, you will be happy you did..

Pa
Review №45

Fair pricing, efficient, and quick with great customer service. They were able to help me out the same day and get me back on the road. 10/10 would recommend!

Ch
Review №46

I had a great experience with this business right before Christmas. I am a woman and know nothing about cars. My fairly new, expensive foreign car was leaking a lot of oil. My engine was smoking. I thought something major was wrong. I was afraid to continue driving it so I took it to this dealer immediately. I am not from this area and knew nothing about this business or its reputation. He was very busy and had to keep it over night. To my surprise, when I picked it up the next day, he billed me only $42 to fix it! He could have taken advantage of me and told me anything, like some of the dealer shops have done in the past. He fixed the problem for next to nothing and I have had zero problems since. I would highly recommend this business.

Ky
Review №47

Quality work. Fair pricing. Honest business work. Quick work. Easily recommended. A trusted name in the world of small business auto mechanics and vehicle technicians.

ho
Review №48

Great place.. have never had a complaint about charges or workmanship!

Je
Review №49

Had been told elsewhere that my vehicle had some issues, and that it would require services now for an arm and a leg. Then a friend of a friend said to go to Carls Car Care. I had my concerns, but Carl put me at ease when he said he needed to look at the concerns, and gave me the choice to fix something that didnt appear to be a major concern now, or it could wait til later. He eased my mind, and pocketbook, so I chose to get the work done right there and then.

Wa
Review №50

Carl has serviced all of my cars for 12 years. Fair pricing, fantastic loyal mechanics, and he would never recommend an unneeded service. He will, however, keep you aware of things that may be needed in the next 6-12 months (never jumping the gun).

Wi
Review №51

Having moved to Phoenix less than 2 years ago, I had no reference on a dependable shop. I have worked in the Oil and Gas industry for more than 20 years, and I have worn out, beat down, and torn up about every brand of pickup made, and in most cases repaired them myself, so I know whats involved in most repairs. I had just acquired a used Dodge pickup for a daily driver, and it had some issues, mainly needed a water pump. I took it to Carls, and they did an outstanding job, dropped it off one day, had it back the next, everything went smooth as it could be. They did an outstanding job. However Carl showed his true commitment to customer service a year later. The water pump was leaking, I called Carl he wanted to see the truck. After inspection, he called said that the pump was out of warranty, too many miles, but he replaced it, again his guys did an outstanding job in less than a day, and didnt charge me a dime. Thanks Carl, you are what every business owner should strive to be!

Ka
Review №52

I have trusted Carls Car Care with the care of my vehicles for the past 7 years. Never have I been disappointed. They are capable, caring, and efficient. They are not the cheapest place, nor the most expensive, but they do great work and try hard to keep costs down. Experiences with car care in the past were awful. Carls took care of that and turned it around. Thanks Carl!

Ra
Review №53

The guy that answered the phone was rude and would not let me talk do not recommend

Al
Review №54

I came in for overheating. They found it was a cracked radiator cap and waived their diagnosis fee! I was okay to pay the fee, but I was delighted that they just charged for the part and coolant refill. Its that kind of treatment that made me sad I couldnt come back when my car broke down in an unrelated way later, as it was too far away. I recommend this place.

Be
Review №55

The most honest, ethical auto repair shop I have ever dealt with. Recommend him to all my friends!

Ap
Review №56

Been having problems with my dashboard lights going off and on and gauges going down to zero while Im driving (very scary when on the highway over 60mph), so I called this place because I saw all the good reviews. But when I called I was very surprised to be having a conversation with someone who had a rude tone of voice the whole time and didnt seem to be interested in trying to help me at all. He (presumably Carl) told me he couldnt tell me anything unless it was happening all the time and could guarantee that it would happen while it was in their shop, which since this is happening to me intermittently I cant say that it would. When I started to explain the behavior of the car and asked if this does start happening consistently and end up taking it in later, what kind of labor and cost I may be looking at to go behind the dash to look at wires, he got very annoyed and gave no answer. Wouldnt even give me a rough idea or ballpark figure of what he charges to do that type of work. I understand that he was trying to be honest about them not knowing what the issue is, but since he had a rude tone of voice the whole time (even the very first words he spoke) and then wasnt willing to give me ANY sort of ideas/costs, it left me feeling like maybe theres someone else who could at least give me some ideas of what it could be and what their costs are for the different types of work and would do so in a friendlier tone. Hard to find good customer service.

mi
Review №57

The only auto repair shop I will use! Honest, fair rates & excellent service!

Te
Review №58

Great place to go to get your work done right. No short cut. Good man.

Ta
Review №59

I love this place. Fair and honest.

Ru
Review №60

Im so grateful for a garage I trust. Carl has repeatedly taken superb care of us.

Ca
Review №61

Excellent care couldnt have asked for a better experience

Ad
Review №62

Overcharged me on the cost of transmissions fluid

Ta
Review №63

Smart guy that knows what he is talking about. Fair price and hes not going to promise you something he cant deliver.

Sc
Review №64

Carl is a stern man with a passion for fixing boats. his assistants, Carli and Bianca, are also very passionate.

Ri
Review №65

Great, honest, quality service. I drive over from Mesa.

Te
Review №66

I have never been dissatisfied with their work

Br
Review №67

Old school, no bull honest car care

De
Review №68

Good people, very knowledgeable.

Ch
Review №69

Left the shop and my vehicle went buggy started having problems right away Jimmy riggers not a good repair shop

Information
24 Photos
69 Comments
4.6 Rating
  • Address:6033 W Bell Rd suite o, Glendale, AZ 85308, United States
  • Site:https://carlscarcare.com/
  • Phone:+1 602-439-5656
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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