Moe provided the best customer service I’ve ever received in the auto industry. Every customer service employee can learn a lot of proper customer service from Moe.

They did an excellent and fast job. Finished the repair ahead of schedule. Professional and nice personnel, so nice of Guillermo Ramirez to deliver my car to my place after the repair when I cant come to pick up my car. They send me a daily update through text messages during the repair. I highly recommend Caliber collision. Thank you so much!

Guillermo was fantastic. Very well mannered and a great listener. Goes above and beyond to ensure customer satisfaction. Would recommend and come back due to his great service!

Awesome Body Shop good quality Work and very professional

From the time I entered the facility on San Fernando to the time I left I was impressed by the earnestness and politeness of the staff. Not only was my vehicle returned to me impeccably repaired, it had been fully detailed. They even treated some of the areas not covered by the repair order, and I cant tell you how much I appreciated that. Theyve got my business so long as I have a car to drive.

Very professional and kind service. Liked receiving all the text updates. Operated in conjunction with Enterprise making the rental car return very easy.

Mo and the team at Caliber were top notch. Really pleasant experience all the way through. Mo went above and beyond with his explanations and made sure the car was good as new after my fender bender.Would highly recommend!

This shop was recommended to us by our AAA insurance agent. They performed a very good job. The staff is welcoming and knowledgeable. The repair was done on time as promised.

Margot and Robert were very communicative and helpful during this stressful event. I appreciate that they took the time to explain and show me options and making me feel welcomed. My car looked perfect when I got it back! Thank you for such a thorough job well done.

Wish all auto repair places treated you the way caliber collision does. Super friendly, helpful, and kind. They worked with me to charge the insurance appropriately and finished the repairs extremely fast yet the quality of the repairs were very high. I highly recommend this place.

I give my experience at Caliber Collision an A+. They were timely, courteous, knowledgable, and affordable. I was quoted a price by my local dealership for work that Caliber was able to deliver for truly HALF the price. Id recommend them again and again!

Everyone at Caliber Collision was great. Moe was my point of contact and he did a superb job. Very friendly and professional. I highly recommend this place for repairs.

Very good job but lucky I wasn’t in a hurry

The Caliber Collision team that was assisting us in the total loss of our Jeep Grand Cherokee showed the highest level of customer service that I have seen at any Los Angeles body shop in a very long time. They were transparent with the feasibility of our vehicle being repaired and down to earth with us during every step of the way while we were dealing with both them and our insurance provider. The team even went the extra mile in order to ensure that all our belongings were retrieved prior to transferring our car to our insurance company. If you have any issues while at Caliber Collisions, Robert Gonzales is one of the General Mangers at this location and is a true problem solver. Great experience!

Sadly had my window shamed in by a vandal. Caliber Collision made the repair process quick, simple, and efficient. I highly recommend them for their repair services as they provide quality work and have an amazing and friendly staff.

Mo and crew were excellent to work with and very diligent about getting a headlamp repair done correctly. Kept me informed thru out process.

Living in L.A. can be rough on a car. Caliber is consistently professional and timely. Jose was an excellent associate. The car was repaired perfectly.

One of the best shops I’ve been to for body repairs. Will def use them again.

Having my first accident on the highway and being in a new area, I could not have been more luck to have steered to Caliber. My VERY special 2005 Mini Cooper hit a real bad concrete chuck on the highway and it left serious DAMAGE to my suspension. Moe was very helpful with assisting with my insurance and making sure my car was pristine, in and out! I mean my car drives better and was cleaner then when I dropped it off! You’d be crazy to go anywhere else!

The Manager, Robert & the Technician, Abel were professional & pleasant! They walked me thru the entire process and delivered my vehicle on time, as promised! :-)

Caliber took good care if repairing my front bumper after I was backed into. They stripped the car down quickly and got the repair done. Worked directly with my insurance to coordinate payment. Rental car was offsite but not far away. They delivered my car back to me clean, which I appreciated.

I had to take my car in due to a hit-and-run and they made my experience so incredible and stress free!! Jose Martinez, and everyone there were all so kind and helpful. He updated me everyday on the status of my car, when the parts came in, and each step along the way! Any questions I had they were more than welcome to assist and answer! Would highly recommend!

This is our second time using Calliber Collision for repairs on our Prius. They are wonderful. Fast and professional all the way!

Great service! Kept me informed at all times. Location very convenient for rental car company, which picked me up there. Got car back ahead of schedule and it looks perfect.

The folks at Caliber go the extra mile. Moe was great to work with. I brought my car to have the front bumper replaced and they took care of that and also popped out a dent in the rear quarter panel, vacuumed, and washed the car at no charge! Their work is guaranteed in case anything happens. Would definitely recommend them.

Mo is a problem solver and a great addition to any team. He has helped me on many occasions with my vehicle and I cannot thank him enough. I would recommend caliber to any of my friends or family member.

Great auto body repairs shop. It’s a shame they are closed on weekends. I would have loved to know before taking my car in, now my car will just sit there for 3 days because they’re closed.

Best caliber collision I’ve been too. They are nice and the employees there are wonderful. If you get a chance to work with MO, he will explain everything and make sure nothing gets missed.

Excellent customer service, and extremely thorough repair. Caliber returned my truck looking and driving like the accident never happened.

Friendly staff, and professional service on time.

Husband had a parking lot fender bender and brought his car here. Very compassionate and warm customer service. Quality of work was also great. Thank you so much

The greatest shop ever, service by Moe was fantastic,the whole crew was great, made my heart sing because I got my car back faster then promised!!!

I wish government offices are as professional as they do here. Truly satisfying experience, would recommend anyone who has a second thought.

My car looks completely new.

Caliber Collision is a great body shop, to repair and paint any physical damage on your vehicle.

Quick and professional. no one wants to be in a position where you need body work, but they made it as good an experience as possible

Moe was the nicest possible human who made sure to take care of all my needs from helping me with my rental car, calling me when my car was finished and best of all- a fine gentleman.

Excellent service! Moe is a great guy to work with. Id happily return to this location.

Great repairs and great service.

Jose is very professional. Thank you.

This location has very professional staff that did a great, thorough job on repairing my car in less time than was expected. I think they even cleaned up my headlights/headlight covers somehow because they’re much clearer than before!

Would recommend this auto body shop. Great service and pricing + many locations throughout the City

My passenger front fender was hit and I brought it to this caliber collision. Not only were they the nicest people ever but they did a great job fixing my car. They even finished a day early and had me ready to go. When I got there to pick up the car Moe walked around with me and told me everything they did. They even fixed work I had done at a different collision center! They are awesome and if I need to get my car fixed Im coming back to them even if I live somewhere further away. They are worth the drive

We had the unfortunate luck of having somebody hit our car while parked on the street. After a call into our insurance company, we were directed to Caliber. Not having had any issues in many years I didnt have any experience with an auto body shop. I was pleasantly surprised by their great customer service from the moment I walked in to their office through the completion of the service. I was kept updated and provided with information regarding my claim that was important to my decisions and follow up discussions with the insurance company. I think we were very fortunate to have a knowledgeable and professional consultant like Mr. Adán as well. The repair was completed and our car was good as new.

Excellent work! Accompanied by equally excellent customer service!

Great staff friendly and awesome job with car👍👍

Great customer service and work on the car.

Incredible craftsmanship, unparalleled customer service, responsive, timely and courteous.

Great work, great people, and conscious of covid precautions. great experience

I wouldnt recommend my car was damaged from under and they said nothing was wrong with it when done with other repairs they gived me the car back and I took it to a other shop they lifted the car and there it was damages and they told me they fixed it but they didnt

All good.

Good service!

Jose is an exceptional employee, very customer service oriented

Great customer service! The receptionist was very friendly and offered water. The service technician who helped me get my estimate completed was also exceptional. I havent had anything done here and it was my first time walking in for a damage estimate and it felt like I was their only customer. Would highly likely come here for future repair and see if they do a great job and also exceed my expectations.

Really nice staff, but the guys doing the work are absolutely useless. My car was there for a tiny bit of paintwork and when I went to collect it they’d dented, chipped and scratched the whole of the passenger side! Five days later I went to collect it again and the hood paint was terrible. Three days later and the rear fender was not fitted properly and they’d broken my phone mount. Avoid this place like the plague! Their other location on Louise in Glendale is 👌

Great service and they also went out of their way to wash and vacuum my car.

Great customer service.Always go above and beyond to find a solution. Excellent body work. Car looks brand new and no show of an accident ever happening . Great job !

It took a long time to get the parts for my Forester, because of Glendale Subarus poor customer service. The people at the service desk were great as was Jose Torrez who kept me updated.

Avoid this shady shop. I had my driver’s side door dented in June and took my car in for an estimate and was quoted around 2K for body repairs by Jose. I kept the car for a couple of months to save up for the repair money. When I dropped the car off to get the work done I was told by Adan that the same dent with the same paint repair would now be FOUR thousand dollars with no explanation. When I declined I was repeatedly badgered about the multiple fees I would incur for estimate itself. Cost me $150 just to take my car back to NOT get scammed.

Caliber Collision really took care of me. I have a Dodge Challenger and that car is my baby. Someone vandalized my car by maliciously keying every panel. They took it in, worked with my insurance and made it look like new. They even offered for me to come back if I found any extra scratches later and they would buff/repaint free of charge. Very happy and they handled this with extreme care and professionalism.

The nicest, incompetent people Ive ever met. I only take my car here because my insurance has a contract with them. Its required. Unbelievably bad work. Cars filthy and has more problems now than when I dropped it off. My wipers dont work and the nozzles spray over the hood. They got my name wrong on all the paperwork. Took them 45 minutes to bring the vehicle out. I dropped my insurance just so I dont have to ever use this shop again. Idiots.

A motorcyclist behind me was weaving and bobbing on the 101 at rush hour. He lost control and hit my driverside door. And then took off! A curse upon him. He left a 9 deep scratch. $800.00 poorer as I paid out of pocket. (My deductible is $500)The staff at Caliber Collision in Glendale are top notch. They did an excellent job! I will highly recommend Jose Torres and the crew at Caliber Collision in Glendale.

Super nice interior. Needed front license plate mounted and had been calling all over Glendale with no one willing to help. Finally here a gentleman comes out of his office and installs it on the spot, 5min, no charge. Thanks Caliber Collision!

This auto body shop might be do a great job putting vehicles back together based on the other reviews but i didnt get the chance to find out because of the way I was treated. I walked in asking for an estimate and right away i was told theres going to be a wait and was asked what insurance company i had. Once I told her my insurance name her attitude was all smiles but then I said I might pay out of my pocket then everything went down hill after that. First of all she mentioned they preferred to deal directly with the insurance and told me she had to make an appointment for me a week from the day I walked in for the freaking estimate. Her whole demeanor changed once she thought they couldnt squeeze as much money from me as they do from the insurance. She tried to convince me to involve the insurance because thats the right thing to do. Really? I felt really disappointed on how I was treated as a potential customer once they thought it wasnt going to be really profitable for them.

Terrible service. Forced to go there because Liberty Mutual insurance forces you to go there to get an estimate. Had to wait 15 minutes before someone even acknowledged that I was there. Then they came out begrudgingly as if they had better things to do.Once the estimator came out, he could kit even give an estimate, he took pictures of the damage so he could give it to an estimator. Of course when the estimate came back, it was full of errors and was so under estimated that other body shops, three of them, laughed at the estimate.This place is just a factory for the insurance companies, they have contracts that they have to abide by with the insurance company.I would not even trust them to put air in my tires, and neither should anyone else.

They stole parts from my car, and damaged my car. They were supposed to replace the parts they stole from my car never did, They were supposed to fix the damages to my car never did. Liars, and bad customer service skills.

Amazing service both from receptionists to the mechanics and everyone in between. All great quick job when I needed a repair based on my warranty!

My adjuster Sergio was MIA half the time I was dealing with them. It took them a week to tell me my car was totaled and another month for them to give me my total loss check. Just do me a favor and save the misery for somewhere else please. They’re not worth it

Great customer service great receptionist professional estimators a smile goes a long way and let me tell you there smiles went a very long way geo and Jose are great

Had a Geico appraisal at the shop. Very proffesional staff and very nice environment

Worst customer service ever they pretend to know what theyre doing but they do not know anything I will never recommend nobody.They tried to rip people off do not go there After the repairs I had to take it to a different body shop so they could fix their mistakes

The front desk staff were not very professional, they actually lost my paper work for a simple body repair. Some of the front desk staff even faked answering the telephone to avoid attending to walk in customers. Was not a very good start to my first business transaction with them. However the working auto staff for repairs did a great job. Too bad the front desk can detour potential customers with thier rude, racial profiling, and unprofessional attitude.

Amazing car service. Great customer service

Jordan Ware the service advisor was great. I had frustrating interactions with insurance, but Jordan kept good communication and got work done faster than expected.

Great customer service very friendly, clean place, fast work

Kind of high priced

Timely collision repair and updates was provided. Staff is friendly and has enterprise rental available on the spot

Im in love with my car now !!!!

Fast service

Great customer service

Costumer served is good

They are ok

A++++++++

Good service for when you have suffered a shock, they speak Spanish and English.