If you are looking to potentially get hired, I would not recommend applying here. I was scheduled for an interview at 3:00 p.m, I get there at 2:50 and sitting in the office for 45 minutes. And was not notified of any prior arrangements causing delay for my interview. This experience shows this company does not value the time, or have the decency to communicate with potential employees.
I had to pay through my apartment called spring meadows and they only fogged the apartment. They didn’t spray or anything. I wish I could’ve explained that I would’ve wanted the unit to be sprayed and not just fogged. Price isn’t worth it.
This is seriously the most frustrating experience I have ever had. My apartment has been treated twice now for bed bugs. This second time the bed bugs are still here and when I contacted my apartment and she called the company, they told her I wasn’t prepared for the second treatment, so they claim. Why was I not given notice of this a month ago and why was there still a note left on my door with a completion date? So obviously confused by this I gave them a call and got no help. No answers. I have been living-out it of boxes for months now and I have absolutely no control here. I was prepared exactly the way I had been for the first part of the treatment and the exterminator told me it was well done. This place is has been giving me the run around for so long and I just want to be comfortable in my own home.Update: Tom the supervisor immediately responded and personally came to my apartment to ensure my issue was taken care of. He was very concerned over our situation and I am definitely much more comfortable knowing he is control of the work done in my home.
I have a job where I have to go into other peoples homes and often sit on their furniture, so Im prone to picking up more bugs than the average person. Ive had Wagner treat my apartment for bed bugs twice and both times Ive been very happy with the results. I havent been home for either treatment but I didnt have any further bites after either treatment. The only reason I didnt give 5 stars is because of their policy (which I read in a response here to another person) that they wont communicate with individuals who live in apartments directly. Ive called with questions previously (Im not from Phoenix and was unfamiliar with bed bug behaviors and treatments when I moved here) and 1.) I dont know if the young lady answering the phones is told not to answer questions or if she was just never trained in the specifics of the field, but speaking to her yielded no real answers and 2.) Ive asked for return phone calls from an actual exterminator both through the receptionist and via a note left on the door of my apartment previously and neither time did I receive a phone call back. Not only is the apartment manager only here a few hours a day, its also not very efficient and potentially inaccurate to have a 3rd party who isnt a professional in your field relaying messages to customers. Im an RN and I would never ask an accountant to relay technical medical information to one of my patients. Someone who lives in an apartment is no less deserving of accurate and expeditious information than someone who lives in a house. Aside from that, I do truly appreciate the quick and thorough service Ive received. Thanks!
Watch out for this company they take money out of your account for NO reason
I forgot the name of the guy who sprayed my rental but he was super awesome! I was running late to meet up at the rental to open the doors so he could spray, in the mean time he sprayed the outside before I got there. When the job was done the gentleman saw me double checking certain areas and ask me if I wanted him to go over it again, which I appreciate! Since my home was sprayed I have not seen any pests. Also the girl who answered the phone to make my appointment was very nice great customer service overall thank you!
Ive used Wagner at both of my apartment communities for pest control for about 5 years now. Recently I have had phenomenal service by David G. He is very knowledgeable, professional and takes the time to go over prep sheets with my residents prior to them getting serviced so their apartments are prepped correctly for treatment and that shows that he really cares and my residents appreciate it. He is extremely friendly and what left an impression on me was that he actually takes the initiative to check for ant hills or other exterior pest issues we have and treats them before we even notice the problem. He goes above and beyond the call of duty. I am extremely happy with my tech and the service we receive. I highly recommend Wagner for all pest control services.
Cesar came in and was willing to spray wherever we wanted and trusted us enough to now where we seeing problems. He also stated he would advise and tell our apartment management to check the apartments around us for issues as well. Great service.
I just want to take the time to acknowledge the great work ethics of these two outstanding employees Isaac Guerero and Casey Wolf. They both have been very responsive and attentive to what is needed done. I would highly recommend Wagner Pest Solutions!!
Casey Route7 did a very thorough job in assisting with my bed bug experience. He was very knowledgeable and patient with me in answering my numerous questions . His customer service skills left me feeling assured in thinking my problem has been resolved. Thank you.
I called to get a tick service for my friend. The 1st time they came out Tim and his trainee did a basic service. I called back and talked with Tom the service tech manager and he said he would come out with Tim and do a inspection and treat accordingly. They came out and treated for a tick service (which my friend is heavily infested). The next week they were supposed to be out on Thursday 12-3. Jules called at 3 to find out where the tech was and was told that she was scheduled for the next day. She lost it because she only has wed and Thurs off and she called in at 10am and requested that the tech call her 30min b4 coming that day. So they had to find another tech to come over to respray for ticks. Robert showed up and was so respectful, helpful, informative, cared for Jules 2 dogs, and actually talked to me and Jules and informed of us of exactly what he was doing in every room, closet and outside and what to expect afterwards. I used to be in pest control for 20 years and I could only wish I had employees like ROBERT. THANK YOU SO MUCH ROBERT! YOU REALLY EASED JULES MIND. I know she has a battle yet but shes a little less stressed.
I have been using Wagner Pest Solutions for about 10 years and they have always been extremely professional. I use then for monthly service but have also had then some bird control and bee control also. We use Wagner Pest Solutions every month because we dont ever see bugs in our home!
Our apartment complex forced us to go through this company when we had a problem with bed bugs. They would never speak to us on the phone or even give us basic information on what we should do about the bugs and preparing for treatment even though we were the ones paying them! And it was all a complete waste of money anyways because now the bed bugs are back. Oh and it took them 4 tries to even take the dust cover off all the furniture so that would probably explain why the bugs came back. This company is completely incompetent, we paid professionals money for the bugs to be gone, and they arent gone its that simple. The PCPs sent to us were different every time so they had no new information for us and would spend about 10 min in the apartment before they left. Do NOT hire this company for bed bugs, they are completely incompetent for the job.
Adrian is an excellent technician. His customer service skills with our residents and other employees are top notch. He leaves excellent notes and is always on top of things that need to be taken care of. Thank You Wagner for having outstanding technicians to help us whenever needed.
Wagner has served most of the apartment homes that I have worked in, and I can honestly say that they take really good care of my residents as well as the properties. I have never seen a pest control company that excels in what they do. They are knowledgeable, effective and efficient. I would highly recommend them for pest control services.
Wagner always gives great effort. If something is missed, they make strides to correct the issue. No complaints this far. The tech we have been using recently, he goes by Alex, is a really solid guy and communicates succinctly. Thank you for your services!
It is important to know when you have an issue the company your dealing with will address it promptly. This is what happened to me today and Tom, the Service Manager, had someone out to my house immediately, and Jacob did a very thorough job. With that said, I have requested Jacob service my house on a regular basis.This is why I have been with Wagner Pest Solutions since the beginning. A great group of people to work with.
Great service by their technicians. Friendly and outgoing, they will most definitely provide an excellent service at good value. Tim was especially helpful and even would give signs to look out for in case any bugs came back. I don’t doubt that the rest of the staff is equally knowledgeable. I would highly recommend them to friends and family.
I have been waiting for a proper service for the past 3 months, I have not got my problem fixed. Richie has became my angel. He was treating my apartment unlike the other guy who worked there. He has took the time to help me out and recommended the right solutions. Way to go!
We use them at the apt complex I work at. Very professional and pest control requests/ issues have noticeably decreased since they started servicing in June 2019. They do a good job!
Our community has been using Wagner for awhile now, and the inspectors they send out are awesome! Extremely knowledgeable, and friendly! Tim is usually comes out on Mondays, and he is very communicative and respectful of our residents! Thank you Wagner! (:
I would have gladly given this company a 5-star review in the past. However, the events of this past couple weeks have soiled that. It all started when they charged my credit card for a service that was never received. The tech blatantly lied about coming to my home, which was all the more suspicious being that I didn’t even have a scheduled appointment. After being basically called a liar on the phone by the receptionist, I immediately went to the office and demanded to first see a ticket with my signature (which they did not have), and then to speak directly to the supervisor immediately! The supervisor showed up after a few minutes, with an attitude, I might add. After much discussion, and a phone call to the tech, which he lied directly to his supervisor about treating my home, they eventually, begrudgingly, refunded my card, stating that they guess they’ll “believe me.” Why would I lie about such a thing? Then when I said to completely cancel my services, the supervisor asked me not to and that he would put a different tech on my account. I agreed at the time, since they did a good job of getting my scorpion issues under control, and said I would call to schedule my next appointment as I would not be available that week. Well, I called to schedule the appointment, they took down the information and said a schedule person would call to confirm the appointment. Today, I instead received a call that they will no longer be servicing my home. Good ridence! Should have just told the supervisor to shove it when he asked me not to cancel originally!
This place does bad business practices. Tech came in and handed me glue boards and left without spraying
Have used Wagner at 2 locations Ive worked at and I as well as residents are always pleased. Devin is an awesome tech who goes into great detail on what the issue is and how he treated.**We had a new tech this past Thursday, Hayden, who also did a great job. Thank you!
EDIT, Tom came out the morning after I called and took care of our apartment. He was very thorough in checking everything and he took my concerns serious. I appreciate that. I would very much recommend this company. Theyve proven to me that if youre not satisfied, they will make it right.Maybe Jacob was having an off day on Oct 30th as Ive seen hes had some glowing reviews on here. First, he wrote that he saw no signs of live bugs in my apartment when he hadnt even come to my apartment to begin with. He did come back when called but didnt spray anywhere I told him weve seen bugs. He put something behind my stove without moving anything, sprayed a very little part of the living room and sprayed the air in the middle of my bathroom so he cost me money in rewashing towels and buying new toothbrushes. Im glad I followed him or I wouldnt have seen him do it and couldve ended up sick. Big disappointment.
I have used Wagner pest for several years now. Their service techs are always friendly and knowledgeable. I will continue to use their fast and efficient service to keep the termites and outside bugs away. No more ant bites when playing in the yard.
Jason arrived to the apartment before regular service was scheduled. He was informative and helpful. He answered all of my questions and didnt make me feel as if I was taking up too much of his time. I will highly recommend him to anyone!
John is the absolute best pest control tech Ive ever had the pleasure of meeting, hes knowledgeable & always does his job with a smile on his face, & his supervisor Tom is awesome!10/10 would recommend to anyone in need of pest control services.Wagner is affordable & working with them is a breeze!
Belcourt Apartments loves our relationship with Wagner Pest Solutions, and also loves our new tech Alex. He is very thorough with us in his review of who hes treated and what he did, issues that may be going on in units, and we have very good feedback from residents regarding his work. Keep it up! We appreciate you & your team
Wagner Pest Solutions is definitely our go to company for any pest control needs. They are proficient, professional and very kind! They are always on top of their work and follow up with us. We can trust that they will definitely take care of us and our residents! Tim and John are the best!!!
Where to start... First of all, I switched to Wagner pest control after having issues with my previous company. Since I have switched the follow through has been AMAZING ! They treat everything promptly and sufficiently. Every person I have met who works for this company has been a joy to work with. They all dress and uphold themselves in a very professional and friendly manner. I always feel welcomed by them weather in person or over the phone. All I can say is if you got a pest problem, Contact these guys and youll be so happy you did! Thank you for all your hard work Wagner pest solutions!
My son answers the door Im in the other room and this dude leaves because of sheer laziness. He doesnt even ask if an adult is present. Scapegoats a less than 5 minute spray just tells my son he came to spray and walks away. Writes in notes a minor was present. This guy do this to everyone who has kids or what? How old is this worker?
The technician was professional and friendly. He wore shoe covers as to not mess up the floors or carpets. He was neat and cleaned up after himself. He explained what he was going to do and what to expect when he was done. He also explained what “might occur” in the near future. If we had any concerns or thought of anything new to please give Wagner Pest Control a call and they would be glad to answer any questions or comeback and check things out. Great experience!! Highly recommend this company!!
Tom- the service supervisor is so awesome. Very kind and well spoken. He meets all of our needs. His crew is always on time. They look presentable and are extremely nice..
I would definitely recommend Wagner to anyone needing their service, Ive been using them for years at my job. Tom Mitchell is a great supervisor. If we ever have any questions or concerns he is there to help and is very responsive.
Very friendly and informative. He answered all the questions we had and made sure we understood everything. He went through step by step. He is very interactive and very polite. we were very pleased with his work. And will most definitely be asking for him to come out again. And also will be referring him to my friends and family and you guys will continue to get my business.
Adrian Garcia, Does a perfect job. Always comes well prepared, is very professional. Always takes care of any issues that we have and always gives us an amazing report back.
Adrian is an amazing technician! He was very thorough about the inspection and very easy to get along with. I highly recommend him and Wagner Pest Solutions.
My apt use them as their vendor and let me tell you they SUCK I HAVE HAD TREATMENTS FOE BED BUGS SINCE LAST AUG.2018 IT IS NOW THE END OF APRIL OF 2019 AND MY KIDS have scares from the bites the supervisor TOM says he cares but he dont I informed him of the situation Im hope he would actually fix it but nope havent heard from him since march21,2019 we have lost everything do to the lack of their concern for my children and family. And to top it off they DONT PROPERLY TREAT BED BUGS when it comes to apt I have watch them walk into a unit be there maybe 20 min leave withWIT examine any other units before treating WOILDNT RECOMMEND THEM TO NO ONE
One of there employees stole my fiances ring. My apartment complex gave them access while we were at work. Came home and it was gone. Filed a police report. Called owner of company. And never received the ring back. I would also be missing beer out of my fridge each time they were over. They are a good company they just dont care if there employees steal. Which in my eyes if you cant trust them find someone else
I use Wagner Pest Solutions at my home and with the business I work for and they do an amazing job. The techs are always able to answer any questions that you have and they show up when you ask them to if you need a special appointment time. Great Company and great service!
James is learning Urban League Manor and its resident. Did a good job. Would like a little more info on status of how clean the unit is. Poor, Fair, Good or Very Good - would be helpful
Jacob came in doing a routine inspection, was cool about my two dogs. Had an awesome conversation. Said if I need any help with pests, that he would be back right away.
Absolutely THE BEST in the business!Super friendly, good prices and reliable service.Been using Wagner for years and Im more than satisfied!
Tom is my Tech. and he is absolutely AMAZING! His customer service goes beyond amazing. Every time he comes out he is well aware of the property and its situations, great on gaming planing solutions, shares his knowledge and explains to me in a way I understand and can explain to my residents which make a huge difference!
Bob offers an amazing service! His staff was prompt in responding to my inquiry. Bob arrived at the time we agreed upon. He was extremely knowledgable in various types of pests and explained his methods in detail. The price was affordable in comparison to other companies. However his service exceeded our expectations. After our first service, Bob wasnt just our bug guy, he was a friend!
Id like to start off by saying Wagners Pest solution is the solution you have been looking for!!! Their staff is always incredibly friendly, reliable and professional. Id like to give a special thank you to Jason for always being so informative/descriptive when it comes to treating a unit. Definitely recommend these guys!Thanks!
We use Wagners Pest control on our property and I have been completely satisfied. From the people in the office to the technicians who come out to service our property-everyone is courteous and professional. They are a great company.
Jose V. Watson was awesome! He mentioned that he may possibly be our new tech, we hope he is as he brings professionalism and the willingness to find the best solution to our pest issues.
I recommend Wagner because you guys are always available when we need you and all of your Techs are very nice and personable. Keep up the GREAT work guys!!! Moises
I love all the techs that work for this company. They have always been respectful and helpful with whatever problem I have. Tim is the best!
Aldrin & Jacob are amazing techs to our property! Never had an issue with their services! & Tom is always on top of our satisfaction, questions, & needs! Great Crew!
Jason is always friendly and always on time. He does an awesome job controlling our community of any pests when brought to our attention. And he cares... Thanks Jason 😃
Good Morning, We had a very good experience with Wagner Pest. The technician was on time which was very important to us. He was well spoken and polite. We were very happy with the results and we highly recommend Wagner Pest.
Tom took care of all my problems with bugs. Super friendly very professional and took the time check my home out very thoroughly. Would highly recommend them for your pest control needs. Nita
Great service with great technicians that know thier job. They completely spray and dust the entire outside of my house. I have not had the inside of my house sprayed in years and weve never seen a bug in the house.
Every time Danny comes in, he does a great job. He is always professional and communicates any issues always including a detailed process to follow.
I have worked with Wagner Pest Control at multiple locations. They are very reliable, knowledgeable and helpful. My residents love Joe. The prices are affordable as well. I recommend Wagner pest control !!!!!
I manage a 240+ apartment community, we have used Wagners pest solutions for the last 6 or 7 years. They are an excellent company, very productive in dealing with any issues that come up and great customer service. I would definitely recommend them!
Constant change of employees, Nick was great, Joe is great. Just wish we had a more steady service tech. Other than that, they are on time and do pretty good service.
Mr.Corderio was a really nice gentleman. He was very professional. He explained what spraying does and how it works because I had no idea. I will recommend Wagner Pest Solutions to my friends and family.
Adrian came out today and went above and beyond. We are super pleased with our new technician. Thank you for all you do for us weekly.
We have been using wagner pest solutions for a couple years now and they are always on time and taking there time to make sure the job is done right. There team is top notch highly recommend these guys!
The technician was great. Very thorough and friendly. Really knew what he was doing. Thanks.
Absolutely the best pest control service especially John he takes care of the problem and lets us know of any other solutions to go with. Tom is always efficient with stopping by to make sure all of our needs are meet. I would definitely recommend them to anyone.
Weve been using Wagner for our Pest Control services and can not complain! Tom is awesome! Always willing to help us out!
We finally got a thorough service by Richie. He informed us about our pests and other leading problems that may cause them. He made sure to schedule a follow up. Richie helped us so much. Thank you!
James was amazing for being able to make it out to us on such short notice. He was very friendly and helpful as well.
Jacob is an amazing Pest Control Technician !!! This gentleman goes the extra mile always to ensure his quality of work is superior. He offers the best quality Pest Control Service one can ask for, very professional, always positive attitude with a smile.
We have worked with Wagner for years, they service the multi housing apartment complex that I manage and we can’t say enough good things about them! prefessional, effective and timely. Our current tech Josh Cordeiro is great! the residents are always pleased with the through service he provides and that he also shows he truly cares about their specific pest concerns.
Tom with Wagner Pest Solutions is wonderful! He is the only one I use and he is very knowledgeable and reliable. Thank you Tom!
Wagner Pest Solutions are very professional, always willing to answer to my questions, concerns. Great customer service! Tom is awesome.
Wagner Pest Control is a very good company they are very detailed in what they do. Whenever we have an issue I call them and they are fast to respond and come out to see what can be done.
I am giving a five star review basic on John’s preformance and interest of his job. If our apartments has a problem, he communicate with the resident to solve the problem in timely matter. Thank you John for everything you do for us.
I had a great experience w Danny & the service he did was amazing. I really appreciate his explanation on the work he did.
Wagners Pest Solutions is an AWESOME pest control company providing proactive, preventive and effective pest control services. Now, Mr. Tom Mitchell is by far the BEST supervisor in the field !!!! Satisfaction Guarantee (;
Josev from Wagner Pest does a wonderful job at our property. He is respectful and professional :)
Thomas is extremely thorough in his work and a very nice guy! Thank you for all your hard work!-Team Reshoevn8r
Tim Mitchell is awesome! Knowledgeable and is very patient with the many questions I have.
Richie did a great job. Very friendly and quick.
This company has been treating my apartment for the last few weeks, and absolutely nothing is getting done. There are still roaches all over the place, and even though they have sprayed the entire building and the apartments within, there are still a ridiculous amount of roaches running around. Either this company uses substandard products, or they’re not using them properly. Either way, they’re not doing their job right, and this is very upsetting being forced to live in what I consider to be unsanitary conditions.
GREAT!!! Owner and staff:) we have worked years with Wagner Pest solutions and appreciate them for all that they due.Thank yo Wagner staff:)
Wagners Pest Control has always been very reliable for my business and personal needs. I wouldnt hesitate to recommend them to my friends or family and have on many occasions.
Danny is very detailed and is helpful is focusing in one problems.Very nice to work with.
The worst experience Ive ever had with a company. They dont show up for my appointment twice in a row. The 3rd attempt they give me a window between 9a-3p. I called to confirm the day prior because they dont confirm appointments themselves. I wait all day and guess who doesnt show again!!! 3 attempts. Also, the girl that works the front desk needs an attitude adjustment and is dumber than dog poo
Wagner Pest is always willing to do whatever they need to take care of any problem. Whether ants, bees, wasps or any other type of pest. Their techs are professional and always listen to what is going on in your community to make sure that they take care of the issue.
Jason is the best !!! Always efficient and explains each treatment thoroughly. Great customer service too. Thank you Jason for all you do !!! 😊
Richie was phenomenal to work with. He has taken tbe time to make sure my issues were taken care kf tbe first time. I woikd anybkdy to recommend him for solving your problems. He is also handsome. :) We need more techinans like him
Technician Jake always goes above and beyond for our office and residents. Very helpful and knowledgeable in the field.
These guys are always so thorough and helpful. They are quick and efficient and always provide great customer service.
Excellent Company, Excellent service provided by Jessie! We appreciate his hard work, reliability, and attention to detail!
Alex is the best technician we have ever had over here, he is always kind to office staff and residents and is super knowledgeable and helpful!
Wagner pest control - jake is very thorough and takes his time with follow ups and explaining treatments
Tim and Wagner Pest Solutions is a great company and they take care of the residents at Vaseo. Always completes the services in a timely manner!!
Josh is an awesome tech.. Always does a great job no matter how big or small...
James and the Wagner team are great. Highly educated, and I recommend them for all pest problems.
A wonderful company to work with. Have helped immensely with our community.Would highly recommend to others, they take care of the problem and get right to the source.
Watch out for technician Nick hes a thief he took medication out of my house
Wow!!Great service, very knowledgeable, would recommend highly.I will keep using Wagner solutions for my pests problems
Very professional and willing to do what their customer needs. Will always recommend them