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Sunoco Gas Station
18001 Mateny Rd, Germantown, MD 20874, United States
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Sunoco Gas Station

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br
Review №1

Removed squeegee to clean windows. To clean them you need to pay for a car wash. Goodbye customer service

Cr
Review №2

They open too late. Not the hours listed here

KT
Review №3

Despite the hours listed, the pumps at this location are closed every time I go before 9 am.

Pa
Review №4

Bad experience at this station, when attempting to get my car washed. It took a very long time due to it continually stopping and malfunctioning. It never rinsed my car off properly. This happened to me once before, resulting in my car not getting rinsed off. It just stopped after the soap was applied. That time, the attendant agreed to bring buckets of water out and rinsed it off that way; at least I was treated with respect then. This time I was treated with such disrespect when I brought the problem to their attention. They basically denied there was a problem, and did nothing about it. No refund, no offer for another free wash, no apology, just implications I dont know what Im talking about. Ive owned cars for over forty years, and have been through countless car washes, so I certainly can determine when one is not functioning. Quite insulting. The car repair shop next door is GREAT, on the other hand! They are called All Stars. I would highly recommend them! They are not directly associated with the gas station, I dont think. My negative review has to do with those who run the gas pumps, car wash, and the store inside.

La
Review №5

I used to love going to this repair shop; the employees were knowledgeable and so friendly! They recently changed ownership and staff, but I thought I would give them a try since the location is so convenient, so I took my car in for a routine oil change. The mechanic gave me a list of about $1,400 worth of other issues he found—there was a leak in the oil pan (which I had noticed but thought it was minor) and the check engine light wouldn’t turn off (an issue that I told him the car dealership itself couldn’t fix and said wasn’t really a problem), among other things. I didn’t think anything was very urgent, but the district manager of the shop guaranteed the repairs for at least a year, so I told them to go ahead. One week later, the oil leak had gotten worse and the check engine light was back on. I tried to get in touch with the district manager, but after repeated calls and leaving my number at the desk, I still didn’t hear back.I took my car back to be repaired again. When I picked it up the second time, my car made a strange rattling noise when I accelerated. I went right back to the shop and the mechanic worked on it for half an hour and offered me a quick test drive to let me check if it was okay. I tried to ask what he thought had happened, he said we should make sure it was fixed, then he’d explain. So I drove around for about ten minutes and went back to get an explanation on what had happened, but I found that the mechanic and the cashier had locked up for the night and gone home.Weeks later, the leak still hasn’t been fixed and I have yet to hear back from the distract manager about his false promises. I have wasted entirely too much time and money at this shop. Nothing will convince me to return, and I recommend you save yourself the frustration and find another shop.

Gu
Review №6

Horrible car wash. Half of it does not work to clean soap off the passenger side. Gasoline is sometimes cheaper but their customer service skills are terrible.

Su
Review №7

Why they open ?They dont want businessToo many time bad serviceWorking person keep lock the door count their money every day

Ke
Review №8

Its close, convenient, Takis hot Tortilla chips are the bomb (in a good way), but no Diet Pepsi in 2 liter. Had to settle for Diet Coke. In the past I recall Zero bars - a must. Around the corner - review complete.

La
Review №9

I HAVE TRIED THIS SHOP PREVIOUSLY AND I WAS VERY UNHAPPY BUT I HEARD A NEW OWNER TOOK OVER AND I TRIED HIM THIS PAST SATURDAY AND WAS EXTREMELY SATISFIED VERY HELPFUL AND KNOWLEDGEABLE HIS PRICES ARE GREAT ..I WILL RECOMMEND ANYBODY TO THIS SHOP.

Wh
Review №10

This locations staff is rude and unattentive, they will literally stand there and count money at you while are standing at the counter, and then call you mom after. I did not enjoy my experience, but they usually have good gas prices.

Mi
Review №11

I called up to see if they could look at a leaking tire and they said to come right over. I drove over and they took me right away. An old plug in my tire was leaking and they replaced it with a new plug and some sealant for $25.These reviews are over a year old. Give them a chance. They are under new ownership.

Gr
Review №12

Brought my car in because it was leaking a little coolant, and I couldnt figure out where it was coming from. They diagnosed the problem as a leak in the heater core, and when I got the car back the leak was gone. I took it back in a few days later because my heat no longer worked and they told me that they couldnt find the exact location of the leak either, so they bypassed the heater core altogether.

ap
Review №13

They are never open on time. Their store hours online and at the store say 6am Monday thru Friday and 7am Saturday and Sunday. Too bad its 6:34am on Friday and are still closed. This has been the case all week

As
Review №14

Charging credit card extra! Use cash or go to clopper rd just half mile up the road 7-11 gas station. Sunoco is BS.

Pa
Review №15

What kind of gas station closes so early / opens so late??

he
Review №16

Sloooow pumps!

Information
7 Photos
16 Comments
2.1 Rating
  • Address:18001 Mateny Rd, Germantown, MD 20874, United States
  • Site:https://sunoco.com/find-a-station?utm_source=gmb&utm_medium=organic&utm_content=365
  • Phone:+1 301-515-8704
Categories
  • Auto repair shop
  • ATM
  • Gas station
  • Convenience store
Working hours
  • Monday:6am–10pm
  • Tuesday:6am–10pm
  • Wednesday:6am–11pm
  • Thursday:6am–11pm
  • Friday:7am–10pm
  • Saturday:6am–10pm
  • Sunday:6am–10pm
Offerings
  • Car wash:Yes
  • Ethanol-free petrol:Yes
Amenities
  • Public toilet:Yes
  • Toilets:Yes
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