Precision Auto is the best auto shop I have ever had the experience of using.The staff is very professional and highly skilled. I was kept informed via text with photos through every step of the work and inspection on my car. The reception area, shop area and exterior of the building are pristine. They even have flowers planted in pots to welcome customers! I was treated politely and respectfully by every member of the staff. The shuttle ride that they provide is another reason I get all my auto work done there. Most of all, I trust Precision Auto. They treat you like family!

I recently brought in my car for a general maintenance check and I couldnt have been more impressed. The team at Precision Auto is professional, on time and detailed. The technology they offer to show you the details of your car makes the process so much easier to understand, which makes it easy to trust your car in their hands. This was my first experience with Precision Auto and I will be sure to go back.

I had a car recently inspected and have truly never experienced such an enjoyable time at a garage. The staff members were polite and friendly but not in an overly-business / salesmen sort of way, it felt genuine. The shop was incredibly clean, something I have only seen at private shops. I like to do car work on my own as I enjoy working on cars, but without a doubt if I need a garage to do work for me, then I WILL drive the extra distance and pay more money to have this service again in the future. I have interacted with this shop once and they have my complete trust.

Great service on vehicle but its beginning to get a bit pricey. Love the occasional gift card.I think they should consider complimentary car wash after spending a certain amount.

The service (intake, shuttle to/fro, communication (call and text update), professionalism and friendliness) was amazing. Definitely using Precision Auto again.

Staff was exceptionally professional, theyve earned every scrap of the rating they have. It took most of the day for them to finish my inspection, but I was given a free courtesy shuttle to and from work and my car was in excellent shape when I got it back. I will definitely return the next time I need maintenance.

Everyone I have encountered at Precision has always been courteous, professional, and genuine. They take pride in their work and keep you in the loop with estimates and pictures(even if you dont know what youre looking at). Brinda is fantastic and clearly the glue that keeps the operation running smoothly. Bobby went out of his way to control the costs for me. Great service makes a hefty bill much less painful. Thanks Precision!

As always, accommodating in an unexpected car repair (flat tire). Great having the rental car! Always pleasant and professional.

First of all, everyone is friendly all around but every review mentions that! I got a vibration diagnostic done and couldnt be happier (unless they want to charge less but Im just dreaming).After dropping the car off, they gave me a lift to work in Rio (though this was too far to be picked up from at the end of the day).Around noon, I got a text with a link which showed me a pretty detailed report of 18 different parts of the car with pictures and brief analysis. The text included a phone number so I could call a mechanic, discuss the report, ask questions and decide what I wanted to do. The mechanic was friendly (we all knew this would be true), helpful, and up front about pricing different potential fixes.After the work was completed, I got a text with a link to an invoice so I could pay at my convenience.The person I got my key from at the end of the day was very friendly as well (who knew?).

The customer service at the Germantown Precision Auto is unmatchable. In this day and age, good customer service is difficult to come by. They were kind, thorough, and respectful to me. They did a full check of my car, but did not try to nickel-and-dime me out of anything. I cannot emphasize how great my experience was. I will be continuing to go here.

I had my daughters’ car towed here by AAA after they had another flat & the tire’s lug nuts were stripped. What tremendous service! These folks took the time to thoroughly examine the car & noted damage that had been incurred by the accident that I wouldn’t have thought of. Bobby called with updates & even put a 2nd technician on the job so we could have the car back as quickly as possible. This place is great & they make having your car in the shop as painless as possible. Can’t recommend highly enough!

I had a Maryland inspection performed here. Inspection was thorough and detailed photos were provided. I decided to perform some necessary repairs myself and had the shop replace a power steering hose. Prices were fair for a high quality shop and I will recommend them to anyone needing an inspection or repairs.

Really like how professional they were and very informative. The really cute girl in front explained everything in detail and the advisor kept me informed throughout the process. Even sent me pics of what they tested vs what good and bad looks like . Again I am very pleased and definitely will be using again .

Took both of my cars in for safety check. The staff were very efficient, friendly, knowledgeable and the service was done on a timely manners. I will take my cars back if I have any problems.

They were courteous,professional and didnt try to sell me services that I didnt need. The cost was led than quoted which never happens when getting a car fixed. If you want good service provided with honesty and professionalism, this is the place for you.

Ive recently discovered Precision Auto and after taking my Infiniti sedan there about a month ago, I decided to use them again for my Ford SUV. I had a coolant leak which required a new water pump, a very expensive, labor intensive service. A a new customer, they do an extremely detailed inspection and initial full vehicle profile that really impressed me. I do some (light maintenance items) myself, so there were components of the initial inspection that they found which I knew were just recently performed. Their assessment was spot on, (for both my vehicles) as there was nothing recommended that was not unfairly justified in the report(s). At 160K on my SUV, I had a few things in addition to the water pump that I thought needed repair/replace. It was a several day job and I was happy that as they uncovered any other potential repairs, they called me first to discuss and get approval. Most notably, I had one concern that I never mentioned, a noisy wheel hub/bearing that I thought needed replacement. They discovered this on their own and I was secretly happy to have it found and repaired. It may not be the greatest way to test their knowledge, but in this case, it was what I consider to be excellent mechanic diagnosis and work. Mario, Brenda, and the team are extremely polite and professional. Besides fair pricing and great work, I think their ability to communicate and take time to talk to customers (especially in the auto repair business) sets them apart, and above a lot of auto repair businesses. Highly recommend!

Everyone at precision auto is so professional and nice! This was my first time here and they were so helpful as I had no idea what was wrong with my car and as soon as I called them, they were so willing to help and seemed to genuinely care! My car continued to be so unpredictable for like a week and no matter how many times i brought it back to the place they were so patient, pleasant and helpful! I really appreciate all their help and will always bring my car here once I have problems! If youre looking for a place to bring your car I highly recommend this place!

We have been using Precision Auto for years and love the convenience and transparency of their full car check up.

The owner is very rude. It was my experience, $90 for an oil change, can get an oil change for $30 @ Walmart. I personally wouldnt go there again. Why would some pay a business over $400 and the owner be mean? I dont get it. Oh btw I always try to say positive things about a business. I kinda feel bad for the staff there.

They charge so much for parts, almost double the average in the area but the service was good. If you’re not in dire need of service I’d look around first

The services that I have received while making a vehicular purchase at precision auto was superb. They were very transparent and informative. They were very patient and helpful. I live in nyc and my parents live in Maryland. While my parents arent very familiar with these things Bud from precision auto went above and beyond to make this transition as easy as possible for both me and my parents. I was able to purchase the vehicle for my parents and handle any other processes over the phone. Overall the staff was very professional and kind. I highly recommend their business.

Very friendly staff. I went with a flat tire and it got fixed in a timely manner.

Very thorough assessment of overall condition of car. Have been with Precision for over 20 years. Total confidence in their capabilities, honesty and professionalism. Would recommend them in a heartbeat.

I know this isnt saying much, but this is hands down the best service Ive ever had from a mechanic over the 25 years of owning a car

I have used Precision Auto a few times for my vehicles and each time the service and professionalism has been outstanding. Will continue to use them for any future vehicle needs.

Really polite and helpful staff. Had a puncture repair to do and even though they did not have the size tire I needed they helped me purchase it online and installed it at a very reasonable price. They are good to their community and it really shows as they are family owned and operated.

My second visit to Precision (May 13, 2021), they replaced my front brake pads and rotors, cleaned the battery terminal, and performed an oil change. I took my car to another shop and they tried to tell me that I needed both my front and rear brakes replaced. Mario explained that it was the front brakes that needed work and the rear brakes were fine. Can it get much better than this? Precision Auto believes in quality service AND the value of honesty. Once again the customer service was top notch. This time I took advantage of the pickup and delivery service that was so convenient. The driver, I think his name was Gee, was punctual and upon returning my car, parked it the exact same way he found it initially. Wow! Mario and Brinda were SUPERB, as usual. Again, Im so grateful to have been referred to this place knowing that my old lady (Honda 2009 Accord) will be well taken care of. Maximum recommendation.

Precision Auto Germantown team always provides great service and are upfront with what’s urgent vs. what can wait. We have been using their services for almost 4 years and have always been satisfied!!

A professional and tech savvy garage. They actually took pictures and tech data of their inspections, and uploaded for you to review- I dont remember other places do this, not even at my dealers. Highly recommended and worth the money.

MD Inspection, very easy process and great customer service from employees. Overall a great service.

The team at Precision is excellent in communication and customer service. It is maddening not to be able to reach a mechanic or shop and get updates. Precision is prompt in their email/text communications and always has someone to talk to. They even called me and let me know they would be closed bc of snow, which was understandable.They are knowledgeable and smart, efficient and quick in their diagnosis and in their resolution of the problem.Ive always felt that you sometimes have to pay for quality and I shouldve known better.No more cheap, generic fixes. This shop is a real one.

This review is in reference to Bud at Precision Auto Inc. in their car sales department:My husband and I were shopping for a specific Mazda CX-9, and luckily we found the one at Precision Auto. It was a 2018 Mazda CX-9 Touring Edition with the Premium package. We called to schedule a test drive, and right away Bud helped us to understand precisely what would be needed for a successful sales transaction to occur. His car buying checklist helped us to understand what he needed paperwork wise before we test drove, so that when we arrived for the test drive we could truly focus on the car.During the test drive Bud took the time to allow us to explore the features of the car and helped even to get the Bluetooth setup for the radio to test out the 12 Bose speakers. We had to ensure our car seat would fit behind the drivers seat, and Bud gave us the time and space to adjust the car seat and drivers seat.He gave us the initial run down of the car, asked if we had any questions, and then said hed let us have some alone time with the car to look it over. He went inside the sales area, and it was so refreshing to have no salesman breathing down our neck as we looked over the car from top to bottom.Even when we werent able to initially feel the lane assist vibration, he let us play with the settings to ensure this extremely important safety feature met our standards.Speaking of standards: Precision Auto Inc. has some of the highest quality standards Ive ever seen in a used car seller! Not only are all the cars accident free, but they have regular maintenance records to help you feel confident that they have been well cared for once you purchase them. See a car at another used car dealership, but notice no service records for the first 40,000 miles of its life? Not very comforting! Not the case with Precision Auto!Now, we left after our test drive and agreed to put down a down payment with the intentions of purchasing two days later when our paperwork was completed. On signing day, we arrived and immediately Bud said he had replaced the battery and gave us the receipt when he said the battery didnt register full voltage on his final inspection of the car . What other car dealership puts in extra money willingly if they dont have to?!Now, Bud had a checklist and was so courteous as our 2 year old helped during the signing. He explained all the paperwork as we signed it, and sent the title paperwork via FedEx. On the day he sent it, he even gave a courtesy text to let us know when to expect it.All in all, I would buy a car from Precision Auto Inc. in a heartbeat, even if it was over an hour from our home, because the process was handled so well and we were treated so well. There is not a pushy car sales vibe at all, and it was a very pleasant experience!A very big thank you to Bud at Precision Auto Inc!

We’ve been using Precision Auto for over 20 years. Their work is terrific, they have great integrity (they don’t tell you that you need services to increase costs) and the customer service is the best.

A bit pricey but the Job is a great one. Gives you detailed car info of your issues. Love this place but again as a college student wish they had a deal for students.

A very good customer service and prompt delivery. I recommend to anyone who is looking for great service with courteous relationship.

Excellent service - fast, efficient, detailed!

I called and scheduled an appointment for a new state inspection on a referral from a friend. The appointment making was smooth and easy. I dropped off the car and the process was simple, and the technician friendly greeted me. I was informed of the process and what they would do to inform me of the inspection results. The results came in early and as promised. I reviewed the results online and called to have some minor work done unrelated to the state inspection. The pricing was reasonable and work was convenient. I paid for the work and inspection online. Picking up the car was a breeze. They did a great job.

This place is fantastic! Very quick, professional, and friendly service. I was able to drop off my car the night before, and they delivered it the next day within 15 minutes of paying, which I was able to do very easily via text link (no login issues or anything). They kept in communication with me the whole time, provided a detailed report link via text, and were very helpful with my questions. We will take all 3 of our vehicles here from now on. This shop runs like a well-oiled machine. Kudos!

Wonderful place to conduct business with, very professional, detailed explanations prior to completing the work, excellent communication, and quality work. Very trustworthy

Buckle up - this is going to be a long one! Precision Auto is hands down the best shop Ive EVER taken my vehicle. They were so thorough and answered all my questions. Brenda was so personable, kind and patient with me. I really appreciated it! Andy was also so nice and didnt rush me or make me feel dumb for all the questions I had. I love that they gave me all the best options and were honest with me about the services I needed and didnt need. I really appreciate them following up with me various times and were never pushy. Thank you for everything Precision Auto!

Serving my car at Precision Auto is one of the best experiences Ive had for many years. I take pride in keeping my vehicle properly serviced; and, I get the maintenance I expect plus the service I value and deserve at Precision!

I had an unexpected issue with my car this week and wanted to bring it somewhere close by for repairs. Precision Auto had great reviews, and I learned that the high ratings are well-deserved! The staff is friendly, professional, and honest. They examine your car in full and prepare a report detailing multiple aspects of your vehicles current condition, including photos. All of this is reviewed with you before determining which action youd like to take. I spoke with Mario, who is fantastic and an excellent communicator. My car was serviced and back in less than a day. I can confidently recommend them and will be back in the future!

Everyone that I spoke with were very helpful and appeared to be willing to help. When I would suggest something that I thought that needed to be done they would say ok. But, we will check the areas out & let you know the condition. The young man didnt want me to spend anymore than neccessary.Thank you.

This was my first time bringing my car here, and I am so impressed to see the detailed report I got with pictures of my car, things that needed to get done ASAP, recommendations, and even videos that explained the reason why I needed to get the repairs done! Andy was very professional and friendly and explained in more detailed the report. My car was done in no time. I feel happy that my car was in good hands!I have never received this service in any other place where i have taken my car before!Definitely will continue to bring my car here!! Thank you for the great service!

Do not have your car inspected here.They will 99% of the time fail you.They give you the run around and try and extort money from you by failing you.My friends,family and coworkers will not come here anymore.Im a mechanic i know what im talking about.

I had no idea this was here and Ive lived in Germantown since 1996. They offered the best price for my service needs. Everyone I spoke to was extremely friendly, polite and helpful. They even adjusted my cars service notifications. Very happy with the service and staff.

I have been using Precision Auto pretty much since I moved to Germantown in 2006. I was looking for a local mechanic. They were close so I gave them a shot. I have never been disappointed. I get high quality work that I feel is honestly done. Everyone is friendly and they go above and beyond, as far as I am concerned. I like that they will tell me what does not need work, what I should keep an eye on, what can wait and what needs work very soon or NOW, and I believe them. Whenever I have a big trip planned, I always make sure I take my vehicle in before and have them check it over. I would recommend them to anybody who needs a good, honest, reliable auto mechanic.

The folks are Precision Auto were very warm and professional. The website was clear and when booking online, they called me to confirm the appointment. Times are tough now, but they made my State Inspection process easy. Thank you.

The entire staff is courteous and professional. They contact you with information on the status of your service. They are timely and competitively priced. I would highly recommend.

Excellent Job! I was really pleased about their work.Thank you

I was a customer there today. I recently moved from another state to Maryland so I needed the State Inspection. I feared the worst, so my expectations were not nearly well met (in cost). This business has outstanding customer care, even through all the things were going through now.I called twice once to set everything up and another time to check on before/after hours dropoff/pickup. Every time I got someone immediately. Honestly everyone in this shop is so nice! I am very happy with this shops service, professionalism and friendliness. So I would recommend it to anyone in Montgomery Co especially those in Germantown area.They will take care of you, no matter if you need off-hour pickup/dropoff. Honestly what they say is what your car needs.

Consistently great services

Mario, Maria, and I forget the beautiful girls name who works on the computer at the front desk have excellent customer service. I am highly pleased with the thoroughness of the vehicle inspections, the details and photos explaining services, and how well everything is communicated. They balance not being pushy with not being careless perfectly. I say that because when you take your car to the dealership for maintenance, they try to throw the kitchen sink at you with their recommended services. On the other end of that some places do not care if your vehicle is at risk they just do the bare minimum. I felt like they give the proper amount of concern and attention and they also listen to your feedback. My only two complaints is although they are not pushy about it, its still a business, and like all businesses their goal is to increase their profit. Suggesting you should get new parts when the current parts dont necessarily need to be replaced isnt ideal. But again, Im not holding this against them specifically because many auto shops do this. Thats just the down side of not being able to service your vehicle your self I suppose. And my services did take quite longer than anticipated. Especially considering the services were run of the mill stuff. But all in all great place and I look forward to bringing my vehicles here again.

I have been taking my cars to Precision Auto as long as I can remember. Their service is the best in the area. I do not take my car anywhere else.

Awesome! Thank you Brenda and Andy for being so great with us, accommodating for our time, and helping!

I have been coming here for 3 years now. I’m very impressed with the level of professionalism and care within the staff. All members are friendly, helpful, and pay attention to detail. Their service feedback system is great and interactive with pictures.-satisfied veteran

Everyone in the staff was super friendly and attentive. I was walked through everything my car needed and was explained which services were going to be performed plus some recommendations along with pictures for everything. Very pleasant and attentive experience. I really liked them!

Dropped my vehicle off after hours for a MD inspection. It was done quickly and I had my by lunch time. Couldnt be happier with the service. Thanks!!!

Really enjoy working with Precision of Germantown. They are really great with communication, offer some convenient add-ons at Zero cost and are always friendly and helpful. Their estimates are within the middle to high range, but the work that is completed is well worth the cost!

I have always taken my vehicles to the dealership for service. No more. My first experience with Precision Auto has convinced me to use them for future repairs. I have found them to be totally professional and knowledgeable about all facets of car repair. Would definitely recommend them to anyone looking for a service bay full of good mechanics!

In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.

So I just moved to Germantown not long ago and needed to find a place that could do a state inspection on my car to get it registered. I found this place online and set up an appointment. All I have to say is my first time experience with them was exceptional! The staff were all helpful, friendly, and personable. They kept me up to date the whole time on my inspection and even offered me shuttle services to go throughout my day. Definitely plan to go back!

Have been using Precision Auto for many years. Staff is very personable, remember me and my car, and never try to pressure me to get any service. When you take your car in, you get a report card that lets you know the status of systems, the recommended service times for each, and whether your car needs it. They also point out what should be fixed right away and what can wait til next time. During Covid-19, they picked up my car, following quarantine guidelines, and when I got it back, it looked better than it has in years. The inside was completely wiped down, and they even got some of the sap off the hood. I recommend them without hesitation.

I like the customer service and the attention they provide. What I do not like or appreciate are the significant markups in prices for similar OEM parts that are found at dealerships at half the cost. They need to advertise they only use OEM parts from their own distributors and do not accept outside parts brought in from their customers. Not worth the money going here if you can stay away. Just go to a dealer to get the same if not better warranty at a significant lower price. I really did not like being cheated.

I bought a 2019 Chevy Tahoe in VA. Brought my Tahoe in for a Maryland inspection. Andy brought me into garage to show me some major issues under my truck. It had been in a bad accident. The dealer, must have tried to get over on me. It would have been a major expense to me, when these issue came up after the fact. I promptly took the truck back, for a full refund. I thank Andy for being so thorough. I would have been stuck with a busted up truck.

Great job as always! My only complaint is that we didn’t get our chip clip this time... but in all due seriousness, Precision Auto is the best place out there.

The crew here are always polite and professional and never pressure me about what needs fixing with my car. My car is in good shape thanks to them. When they cant finish the job in one day, they work it out so I can use my spare key to drive my car home and drop it off again the next morning, which is much more preferable to taking a bus. I take MARC to and from work so its very handy to drop my car off and walk to the Germantown station. They also have an after-hours drop box so I can retrieve my key if I pick up my car after hours. Overall, highly recommended.

I have used them for years and they have always provided good to excellent service

As always....exemplary, polite and professional service!

The diagnostic information over the phone, and the shuttle are convenient.However, the service is very expensive. I got the rear pads, rotors, and calibers replaced, and changed the brake fluid at Precision. Less than 2 years ago, I changed the rear pads and rotors at the dealer. By checking the same task (pads/rotors), it is almost the same as what I paid the dealer (just $10 difference). Considering the same dealer has a 20% discount on brake jobs now, I am paying about $300 more at Precision if I went to the dealer.By the way, they dont accept external parts. So dont bother to buy your own parts if you are planning to do the job there.One more thing, it is probably the standard practice here in US that the auto shop will change the rotors when changing the pads. Thats what Precision staff recommended. However, my rotors are just less than 2 years old. After the job was finished, I somehow thought that it might not be necessary to replace the rotors. But again, it is probably the standard practice.

I dont write reviews often, but Precision was such a breath of fresh air. I came in for a second opinion because I was being pressured into brake repair somewhere else. Precision did a thorough inspection, took pictures and sent me a full report that was completely transparent. I wound up saving a lot of money, and they were so helpful and friendly and gave me a free ride from my house to pick up my car. Ill no question be coming back. Thank you!!

First time customer at precision Auto yesterday and I have to say that I have never dealt with a more professional, clean, and well run automotive service establishment.Friendly on the phone... Even better in person.. Prices were explained perfectly up front as well as options if you (as I am right now because of covad) are on a tight budget.The vehicle health checkup given by the technician for free as part of the service done found a few things I didnt realize needed attention and I will be back to have the most critical ones taken care of first.So much attention to detail in every aspect of my first time dealing with this company left me almost speechless.I have quite a mechanical background and used to restore classic cars as a hobby and have been around the block seeing alot of questionable business practices with regard to auto repair businesses.You will NOT run into this here!!I rarely give business reviews but this is a pleasure to take the time here.5 STARS ALL THE WAY!Additionally... Very safe with Covad protocols well executed. Even the clean and sanatized single use pens.G. C. Edler👍👍

Everyone I had contact with were just so polite and friendly. I received a detailed report with photos so I knew exactly what the problems were. My car was delivered due to there not being a shuttle service and thoroughly sanitized when it arrived at my home. Just a wonderful experience all around.

The people are very friendly and they did great work on my vehicle. When I noticed a billing error after I picked up my car, they took care of it right away with no hassle. They provided overall the easiest and best vehicle service experience Ive had in quite a while. Their Multipoint Inspection Report is the most comprehensive report Ive received from any auto service provider.

Driving home from work on the highway with a flat spare tire.... 10/10 DO NOT recommend... going straight to Precision Auto!? 10/10 DO recommend. I was treated so well from the moment I pulled into there parking lot. Maria opened the door and saw the distress on my face and immediately told me, we will figure this out it will all be okay. Of course frantic that I could not get home to get ready for work I explained I needed to call a friend to pick me up. Without even asking Maria asked the gentleman who drives the shuttle to please take me home! Three days later after so much help ordering tires and having them shipped directly to Precision Auto, my car was up and running on 4 BRAND NEW TIRES. My car was completely checked to make sure nothing else had to be taken care of. Everything was explained 100% to me; from price to different types of tires, to warranties.... All in all: 11/10 drivers recommend going to Precision Auto!

I had one of the best customer service experiences ever with Precision Auto for the Maryland Vehicle Inspection (Thank you Maria!)! They provided prompt response to all of my inquiries, and were incredibly professional, patient, and helpful throughout the back and forth communication. I highly recommend going to then for your auto service needs.

Very professional and friendly. The requested services were performed on time and they kept me updated on the progress and cost (very reasonable).

The best shop ever... I am so grateful for all their help to get me back home after breaking down away from home.Best repair service Ive ever dealt with.

WOW. Best. Service. EVER!!! Whether you need a quick repair or a full service for your car, look no further! The moment I walked in, Brinda greeted me with a smile and made me felt welcomed from the very beginning. They were able to see my car immediately regarding my windshield wiper issue; I was in and out of the shop under 15 minutes. Their overall customer service, friendliness and quality of the work was 110%. I HIGHLY recommend this place and Ill definitely be back for future car repairs/maintenance. Thank you Precision Auto for your outstanding service; it really shows that you care about your customers :)

Very friendly, explained things well. Recommended by my brother. They picked up the car and returned it when done. Received text for online payment.

The most impressive thing was the accessible, in-depth inspection report sent via text. I had only come in for an oil change. I have never seen anything like that and will return based on that. The service was great too! Tim, Maria, and Brenda were so helpful, great communicators and never made me feel like “just another customer.”

Very friendly and helpful staff, and excellent service. Maria worked extensively to find estimates on potential repairs and helped seek the best option in getting rid of an older vehicle. Will certainly be back

In the short time Ive been here, they have been taken great care of my vehicle needs. I specifically chose Precision Auto primarily because they are eco-conscious and also because of the great ratings. They are so warm and caring, and informs me every step of the way about whats taking place. I appreciate them and they are my go to.

What an amazing shop. The folks there really do treat you as if youre human, welcome, and super friendly. Brought my car in for a Maryland State Inspection and was taken care of with shuttle service, explanations, and amazing service!

They picked up my vehicle and took it to the shop, then later on emailed me the issue found. I took care of the payment online then they returned the vehicle to me that same afternoon. Outstanding service even during these trying times.

It’s was like “ Tony the Tiger “ they service was Grrreatt!!!

Precision Auto has been my go-to for many years. I stopped by the shop yesterday with a very sad looking exercise ball. Andy gave new meaning to full service by pumping it up to the max. Thank you Andy and Precision Auto team.

These folks are a pleasure to do business with. Thorough, friendly, professional. So much better than the service provided by the dealer.

Andy was fabulous. I have found a home for my automobile maintenance needs from now on!

The people were great, pointed out items suggesting different ways to handle each. The work performed was excellent! Highly recommend Precision Auto

Top quality work and awesome staff. Ive been taking my cars there for 12 years and Im always very satisfied with the work they do. I can completely trust their advice and their work, and theyre just great people to deal with for any auto-related issues.

One of the most professional auto repair shops that Ive ever had the pleasure of doing business with. Great service, great work, the best customer service and a reasonable rate for repairs. You just dont find places like this anymore.

Loved pics of inspections and pickup and delivery. My wife’s car will be served by them next!

Went for an emergency tire repair in the middle of the day. The work was completed quicker than I expected, and they even put the tire back on the car at no charge. Helpful and friendly, too!

Friendly staff and very welcoming atmosphere. I like how they sent me a diagnostic to my phone prior to speaking to me about what I would like to have serviced so I could fully understand what my car needed to have done. Also, the shuttle service was reliable and a nice touch.

I recently moved to the area and needed to get my car inspected asap, so my car could be registered in Maryland. I called Precision and they got me in same day! I dropped my car off and was offered a shuttle home, About 2 hours later I received an electronic report card. It listed everything and is a great way to keep track of all aspects of maintenance. There were a couple things that *could* be done, but could also wait. They advised me on these items and let me decide. They were not pushy like some other places. They offered me a shuttle back to pick up the car. ( I have a pet peeve of places assuming you have multiple cars and leaving your car is nothing! This place offered *free* shuttle service) Everything was great. People are friendly and overall I could not have asked for anything more! I will definitely be taking my car here from now on for all needs! Thanks Precision auto!

Great customer service. I unexpectedly had a warning light come on while driving and noticed a headlight was also out. They fit me in right away, courtesy shuttle to a nearby cafe so I could eat and work while waiting, checked in with me about the inspection and work by phone and text, and finished same day. Price was a little higher than Id hoped due to some complications, but seemed reasonable considering. Would definitely come back.

Maria was amazing at customer service. She explained everything clearly and took a genuine interest my understanding and the well being of the vehicle. Cannot comment on quality of work as I did not have the work performed there, yet.

By far, the most honest staff Ive ever encountered. They dont try to force you into service you dont want. I was kept up to date on my Jeep. I hate the thought of taking it anywhere else. And, my actual cost was lower than the estimate. Id recommend them to anyone. In fact, I already have.

Very knowledgeable and courteous staff. Maria really did a superb job explaining various options. She was very nice and really cared about my situation. Highly recommend!