They did a custom repair on a comforter one of my favorite comforters I repaired it in a reasonable time and also deep cleaned it. I was very satisfied and happy with your work.
Marty at the Georgetown local is the best. She goes the extra mile to make thing go smoothly. Her customer service is impeccable!!!
The gown I was wearing for my sons wedding needed to be pressed since it had a lot of wrinkles. My youngest son picked it up for me so I wasnt able to look at it before hand. The very next day when Im gong to wear it, I noticed all the wrinkles are still there and now the chiffon has a snagged on it as well. I had to iron the dress myself the night before the wedding to get the wrinkles out.
I have used Rick’s Cleaners for years and have never been dissatisfied. They do an excellent job. Thanks
Good quality laundry service. Starch and press is very nice.
They did a great job laundering, folding, and boxing our shirts. They even came in a day earlier than expected. Weve found our new dry cleaner/laundry service!
Phenomenal shop. They provide fast, thorough dry cleaning for a good price. What more do you want?
I regularly take shirts, jeans, and dry cleaning to Ricks in Georgetown. Ive taken my business there for years now and have always been pleased with the quality, price, and attention Ive received. Although the amount of business that I bring them is small potatoes, Im still treated as a V.I.P. Hats off to Marty, the manager, shes the best! My highest recommendation.
This is the best cleaners I have ever had the pleasure of doing business with. I will always take my clothes here. The customer service is top notch and the quality is excellent.
I dont think I have posted a negative review yet but this place deserves to be exposed.Picked up my dry cleaning and upon removing the plastic, noticed my clothing smelled TERRIBLE. There is no question that my dirty clothing was hung and covered with plastic and given back to me a couple of days later. Not a single item was clean.I respectfully informed them that I wanted a refund and the representative I spoke with declined. I imagine this is why they have customers pay them before the services are completed (I thought that was weird when I visited for the first time). Total scam.I hope this causes a few people to take their business elsewhere. I lost $20, they lost a weekly customer.
The counter person was very good. She was very informative and helpful to the customer ahead of me.Your cleaning service is good and your counter girl was fantastic. Her name is Linda👍
Update: To be fair, they made it right and the day was saved.I took my husbands jacket and dress pants in to be cleaned on Saturday. I was told they would be ready after 5:00 on Monday. When we hadnt received a text from them by 5:30, I called. I was told truck was late. We waited until almost 7:00, when they close, and drove over there. Truck was there, but our order wasnt on the truck. We were going out of town and my husband had an important meeting the next day. They called to where they actually clean the clothes and asked if we could pick our clothes from them. After an hour or more, they found the clothes and said we could meet them to get our clothes. Luckily, they were clean, but not pressed. We finally were able to leave town and drive to our destination by 9:30. It was late when we got in and we were exhausted. Husband made the meeting at 8:30am the next day. Dont predict a time it will be finished, if you cant guarantee it!
Marty is amazing. She is so welcomingGreat service and detailed explanations on why they were not able to get a stain out.
Fast friendly service with a great price. It is clear why Ricks is voted best in Georgetown. I will use them again for all my dry cleaning needs.
Very good prices with quality work and quick turnaround- my go to cleaners!
I pass up several cleaners closer to the house for Ricks. One day turnaround on laundry and pressing. Shirts look great, friendly staff and the prices are great. Highly recommend!
Very professional staff. Fast turn around (next day). Great prices.
I am very impressed with the job they do and their customer service. All the employees are always friendly. I highly recommend Ricks Cleaners.
Rick’s always does an excellent job cleaning my suits, shirts, and occasionally ties and other items. I’ve tried other dry cleaners, and Rick’s is simply the best.
Rick’s Cleaners are always proficient and quality of cleaning is excellent. Young lady Kiera is always professional and customer service is superb.
Been doing business with them for 18 years. They never disappoint!! Great service!
Rick’s does a great job with my dry cleaning. Professional service and work. My wardrobe is well taken care of by their staff.
Great Dry Cleaners! Only one we have used since moving to Georgetown in 2000.
If the girl who served me could wear on her mask I will give a 5-star.
Great service, timely response, shirts great price, everything else alitttle highI love Marty or the Mgr.
Always pleased with the speed and quality of the shirt laundering and garment dry cleaning at Rick’s! We are faithful customers of Rick’s Cleaners and highly recommend their service!
Great turnaround and dry cleaning! Friendly staff.
I have used Rick Cleaners for over 25 years. They do an awesome job on my dry cleaning.
This is the first time using Rick’s in Georgetown. I was impressed with their service, product and pricing. We will come back and use their services again. Thanks
First time getting suits cleaned and Rick’s was superb! Will be using them for future business.
Consistently good service!
Cleaning of clothing that had been in storage for several years. I was very pleased with the courteous service as well as the quality of the cleaning.
Your price was raised almost 30% on cleaning my comforter. Ill not be returning for future dry cleaning unless your prices are more reasonable
They were very professional. I spent maybe 2 minutes dropping off my dry cleaning on a Friday, picked it up Monday evening and was pleased with the results.
I have been coming to this location since 2002. The service was always good, with friendly people.At this time Marty is the most personable, attentive and always with a smile. Marty, thank you for your service
Quick and reasonable pricing dry cleaning
Super nice employees and affordable prices
Fast efficient, courteous, items ready when promised.
Great service and great coupon offers!
Dry cleaning service is excellent.
Thanks for doing a great job on my clothes
This cleaners and it’s staff is very professional and handles my clothing with care. I only drop my clothes off here for dry cleaning and alterations.
The team at Ricks Georgetown is awesome! They turn my work clothes around quickly dependable and always looks great. I think the water and equipment they use is very hot and thorough it never seems like I can clean as well at the house. Highly recommend.
Friendly, efficient and cooperative.
The Georgetown location is the worst . Beside their customer service associates always are rude, never smile and act like they are doing you a favor. Then they lost a pair of pants and charged us for a extra shirt. We tried calling, put us on hold by just putting the phone down and just never picked it back up for 45 minutes We tried calling back but just kept ringing. Finally spoke to the manager only after complaining to corporate, she said she would look into the problem abs get back to us and wed never heard from ber again.
I am absolutely appalled by how horrible this place is. We dropped off clothing and were told for 3 days that the clothes werent ready and to come back. Then they admitted to losing our clothes. Another customer in the store at the same time was also missing clothes. We called and asked multiple times what would be done about our clothing and were repeatedly hung up on. One girl even said we were threatening her and hung up when we asked if we needed to contact the corporate office. Finally, after over a week and getting corporate involved, we were told the clothes were found and ready. Half of the clothes, including a formal dress and suit, were horrible wrinkled and clearly uncleaned. One dress is still completely missing and they mixed in 3 dresses that dont even belong to me, so Im sorry to whomever else they screwed over but Im never going back there again.
Laundered a jacket with a stain,
Great price, great quality and FAST turnaround!! My family and I have been using Ricks for years!! There is no other dry cleaners in town with such great prices. We tried another place ONCE, big mistake... we paid almost 3x more than what we do at Ricks.
DISAPPOINTMENT! Refunds are extremely difficult! There are no managers at their stores. The staff are cashiers only. If you are dissatisfied your garments will be sent to the office for review. The refund is not based on YOUR dissatisfaction. Its based on theirs. The owner of this chain seems unwilling to put competent, properly empowered people in place.All I went in for was to get my ties pressed. After 3 attempted and the same wrinkles as I started with the owners rep contacted me. She said she would personally oversee the process and refund them if I was dissatisfied. Tonight after picking them up they are worse off then when I started and may be permanently ruined. After requesting a full refund I was told by the cashier I could only get 1/5 of the full refund. I will keep fighting to get my money back, but I dont have high hopes. I feel foolish for allowing them to save face so many times. Its just shameful.
The best place in town to get your cleaning done! Couldnt ask for better service and the ladies that work there are so nice!Keep up the good work!
This is the best place in town for dry cleaning. My items fresh and ready when I pick them up. Have Rhonda hook you up!
My boyfriend showed up on October 2nd to drop of a white comforter at this location. Was given a ticket number and told it would be ready by 5pm on October 3rd. The lady who handed my boyfriend the comfort said this doesnt have a tag on it this might be yours. My bf came out and showed me and no it was a completely wrong comforter. I went back in and the register lady went to get some other lady who said well it wont be ready until tomorrow. I said ok I was told that yesterday.....she said well there is nothing I can do about that. I HAD TO CALL another Ricks cleaners and one of the managers there was nice enough to help me. Ill be calling tomorrow to speak to the manager. I I really hope yall didnt lose my comforter because its not cheap!!!! DO NOT GO HERE HORRIBLE CUSTOMER SERVICE!!!! And they will lose your items
I love this place! Customer service is top notch and the quality of their work really stands out front the rest! Couldnt be happier!
I would take my garments there anyday. Rhonda is a hoot and Marty is amazing. 10/10 would clean my clothes there again. Keep up the good work :)
These are awesome people. I1 bring my clothes in itevery week .I get the greatest service. Ive been coming here for 10 years. The service is wonderful. They are like family.
Best place in town to have your dry cleaning done. Quick service at an economical price, fast and friendly too!
Great service and great quality of work!! I would highly recommend this place to anyone!! The staff is friendly and accommodating!
Great service and great staff! I can always count on them to keep me looking good.
Best dry cleaners ever. Nice people, good prices and fast! Why would anyone go anywhere else?
Cleaned my banana suit! Best cleaners possibly in the whole world. Best Ricks Ive ever been to. Staff is unbelievable. Would give 6 stars if I could!!!!!!
Great service at a great price!
Always friendly, always effective, always helpful. I will never use another dry cleaning business again, Ricks is 10/10
I have been using Ricks for almost 2 years usually twice a week. Best cleaners I have ever used.
I love coming here the people are always smiling and laughing and make it a happy place to come thsnks you ricks Georgetown yall are the best
I encountered an issue with my clothes and the employees worked really hard to ensure it was corrected and took great care of me, highly recommend this location
Rhonda is very special, always take great of me and my brother and our dry cleaning.
The ladies in Georgetown are awesome. My clothes are always ready and clean.
Those ladies are amazing Im a young single man I hate laundry and they take good care of me thanks ladies see you Friday
The staff working at Ricks Cleaners has earned my business for life and my highest recommendation to anyone looking for a cleaning service. My husband and I dont use this type of service very often but needed it twice in the past few weeks.Here is why I love and trust them- I brought them a huge comforter to have cleaned because something spilled and left a large dark spot on the comforter. The comforter was not dry clean only but too large for my own machine. I showed the first lady who greeted me (very warmly, I may add) the stain on the comforter and asked if they could launder it. I didnt even think to ask if they could actually get the stain out but she brought it to my attention that they do not pre-treat this type of laundered item and she couldnt promise stain removal. The charge to launder the comforter was going to be just under $20.I asked for her honest opinion of whether or not she would spend the $20 for the chance it may be clean or were the odds against me. She wasnt completely sure so another very kind lady came to the front to take a look at it. They both agreed it could go either way but they didnt stop there leaving me unsure what to do. The first lady I spoke to recommended I take it to another self-serve laundromat to try to clean it myself. She continued with explaining the benefits - I could pre-treat the stain myself before putting it in the laundromats machine. She gave me the name of a great new Georgetown laundromat and explained to me exactly where to find it. She said I would prefer you to do this and only spend $5-$7 rather than spend more with Ricks since they couldnt assure me of stain removal. Wow!! How many places do you know that will actually help you find a cheaper alternative that would make you happier? I certainly dont know many. I went back the next week to have a suit cleaned and told her how thrilled I was with her suggestion and appreciated her honesty. Her response was just a big smile and Youre welcome! I just want everyone to walk out of here happy. You know what?? I 100% believe her and will never go to another place.
I seriously love this place! Awesome people, great quality and price
My family goes to this location because of the great service of the ladies who work there!
Rhonda is the absolute best, shes so funny & kind & gives you the best quality work
Weve only had good experiences from Ricks. They clean the usual to the odd African wear with careful results.
Great price!! Great service ! LOVE everyone who works there ! Rhonda and Marty are the best!
Great place! Service is great and staff is even better!!
Love this place! Quality work and great employees!
Awesome awesome! The staff is wonderful!
Had a mixup, but the manager called and made it right. OK, in the end.
Very professional
They lost a shirt and continue to avoid me. I’ve repeatedly gone into the store only to be told I’d be called back and nothing happens. I’ve emailed from the company website, nothing. I even suggested they could give me dry cleaning to compensate for the cost of the shirt and no response.It’s over a month now and I would never recommend them based on their poor customer service.
Ricks is my number one cleaners and the staff is excellent
Quick and courteous
Showed up at 6:59 and told me it was closed and wouldn’t let me drop off my clothes.
Rhonda and Marty are always so nice and professional
Lost clothing, said nothing they could do about it.
Amazing!!! Got my clothes done quickly
Terrible they lost my husband pants and never called him to let him know, on top of loosing his pants they never offer to compassionate him for them.
Absolutely Best cleaners in Georgetown bar none
This is the best dry cleaners ever
Always prompt and courteous service
Why would anyone go anywhere eles?!!!!!!!!