I’ve never had quite the professional and quality customer service I’ve experienced communicating with this company. Scott Burns, and Kristen as well and everyone else at that office, they both deserve a raise and a steak dinner, that’s a fact. If anyone ever asks me to recommend a bail bondsman this is the place. I wish I could give them more than a 5/5, they deserve a 100/5. If you make a mistake and need someone in your corner choose reliable! You won’t be sorry!
Kristin and the folk at relieble are friendly, honest, well informed, and non- judgmental. I went to them after being hit with a false charge, that due to Covid took months to get cleared. When the charges were dropped and proven false, they were as excited for me as I was. I had never had any issues with the law in the past, and was going through a very rough time peraonally. I cant thank them enough!!
Scott and Kristen were always very nice and accommodating. Even when I missed check-ins, they were understanding. The process was quick and easy and I appreciated theyre professionalism and care. I will definitely send referrals their way!
Cristen was amazingly helpful, extremely knowledgeable, and both kind and gentle during a tumultuous time. Cannot recommend RBB enough, lovely company run by lovely Texans! ✨🙌✨
I used their services for a loved one and have been very impressed so far. Scott and his team are very friendly, informative and fast!! They gave me all the steps and information I needed to help my loved one get his bond paid within an hour of him seeing the judge. Scott walked me through everything and is very professional and respectful!! I highly recommend Reliable Bail Bond for anyone who needs help navigating the system. They are simply AMAZING!!!
So Im sad to even have to be writing this, but sometimes life happens to people. Some more than others. Ive had the unfortunate ability to make bad decisions throughout my life and have experienced several bonding companies. Reliable Bail Bond is by far the best experience Ive ever had. First of all, they had me released within an hour of receiving payment. This process usually takes around 4-6 hours. You might not get the same speed as I did, but these guys dont drag their feet. Upon release Scott the owner personally met me at the jail to walk me over to fill out paperwork. His office manager was very kind. They both treated me like a human being and not a criminal. Ive had bonding companies treat me worse than the police did inside the jail. These guys are not like that. They are kind, and efficient with their processes. Theyre also very thorough. If you wanna play games while out on bond, these arent your people. if you want to make changes in your life and be successful throughout your case, these guys will be there to help. Thank You Scott and the team at Reliable Bail Bond. !!! Thanks for making this process as painless as possible.
Scott and his staff our incredible I hope I never have to use them again but there is no one else I trust in tough times when I would need to
What a wonderful experience!! Sherry answered the phone on a Sunday and was empathetic and informative regarding our situation. She returned my calls quickly and answered all questions our family had regarding how bonding worked. I would highly recommend talking to Scott or Sherry to any of my friends or family should they find themselves in a similar situation. Not only have they been in business 30+ years, they are reputable, honest, and get results fast. Thank you Reliable Bonding!!
Reliable Bail Bond brought the joy to a very difficult situation. Scott Burn is magical at smoothing the way to understanding the process of bail bonds and taking the worry and confusion out of the mix. I’d highly recommend them although hope I never have a need to find such services again! Thanks - I appreciate you.
I am not very familiar with the legal system, and I was very nervous being locked up. I felt as if I had nowhere to turn...Thats when I found Reliable Bail Bonds phone number on a list of other places that provide similar services. Given the already bizzare circumstances, and the uncertainty that eagerly awaited my presence in my cell 8, it made sense, dor some reason that I pick the bondsman with the word Reliability in it. It seemed like the Appropriate action to take, and as I sit here now in hindsight, I can honestly say that not only did I make the right choice, but the best one too!!!The staff has been very understanding and have immensely helped me and have taught me some things and showed me the ropes about what to expect.And most importantly, its obvious integrity is important to reliable bail bonds, which in my book, is probably the most important attribute you could have in an industry like this.HIGHLY RECOMMENDED!
Best bail bonds place! Owner was great worked with my budget pretty well. Definitely recommend this as your first option on bail bonds places!
There are so many great things to say about RBB. First and foremost, they are my 1 of my saving graces and angels. Words cant even explain the positive things I have to say about them. Not only did they answer the call when I needed them most, but then they came and pulled me out of what I saw as hell on earth. Once out, I assumed it would be a nuisance managing their expectations, but I was so wrong!!Not only were they kind, respectful, and understanding of my situation, but they became part of my support system throughout this most stressful situation in my life and they treated me like a human and not a number. Scott and the rest of the staff represent the highest quality of human being there is on this planet and they literally save lives. They make the world a better place. I know because they were a source of strength and support to me when I felt close to giving up (if you know what I mean); and Im someone that already had a strong support system of friends and family. The work they do literally makes the world a better place. Thank you so much RBB!!!! Ive lost faith in higher powers over the years but I find my beliefs being extremely challenged now because i see the work done by the RBB team to help humanity in williamson county TX USA
Scott is Absolutely The Best !!!Got me out of WilcoGets It Done . Smile on your Face Every Time You Speak With him, Experienced and Worth It Thanks Again You The Man ! Estephan Wooten
We have used their services on more than one occasion. They are PROFESSIONAL, FAST, Courteous and completely explain the process. If you are ever in need of a bail bondsman I highly recommend Scott and Cristen.
Reliable bail bond is the best if ever you need a bail bond call them their quick and will work with you every one in that office is great..
Reliable bail bonds is a great place. Kristen was very nice and professional, she always helped and was there for me when I needed her.
Reliable Bail Bonds is an excellent company that Ive worked with multiple times over the years. The owner Scott is really a stand up guy, who has always gone out of his way to help me get through any situation. I would recommend Reliable to anyone, if not your missing out!God Bless
The folks at Reliable Bail Bond really helped me out when I felt so helpless. They explained the process as we went along and I thank them for their patience as this was my first time in this situation.
By far the best bail bonds in Williamson County hands down.
Best in Williamson County!!! If you are in need of their services look no further. They are Prompt, Courteous, and understanding to specific cases. Would recommend them over any other bonding agency in the area.
They help you out with a hard time...
Scott and his team is the best in the business. Hands down! I cant Thank him enough for what he has done for me. Not that Im in the business of getting in trouble. But I know without a doubt that I can depend on Scott and his team to set me free. He will work with you and do all he can to see to it that you are released from jail. Great guy!
Its always an unfortunate situation if you have to call on theses guys - however, when I needed information they were extremely helpful and informative. I expected something much different when I called them, but I believe that they understand that when you call - someone in your family is having some tough issues. They were exceptional! Thank you guys for you help and expertise.
Id like to start off with saying I have gotten more information and help from Scott then my own attorney in my own personal Case. The people here really do know how to go the extra mile and genuinely care about their clients. Id HIGHLY Recommend!! Thanks Guys, keep being Awsome.
The first thing to say is that my husband and I are truly blessed to have been led to Reliable Bail Bonds. Scott and Christen quickly shed the love of Christ and His light upon the situation. Unpredictable things happen in life and they were there to provide help, guidance, and encouragement which led to peace. We know God didnt cause this event in life but we trust in Him to see us through. Thank you Lord Jesus for Scott and Christen, we are forever thankful.
Scott and his team are amazing. Scott was very informative and made the process smooth and quick. Definitely recommend him to anyone in need of assistance.
Scott and his team are the BEST! They stepped up and helped my husband in a time of need when no one else would. I am forever grateful for Scott and his compassion and understanding. Thank you so much!
Good people make mistakes. In a system now where they treat you real bad and make you feel worse, you feel like there is no hope. Scott and Cristen were very professional, kind, and made a most horrible experience tolerable. I am just starting the painful process, but it does feel good to know that GOOD PEOPLE have your back. When you cant think for yourself it is scary and the last thing you need is to not notice one small thing that can get you in more trouble, they notice and guide you through. THANK YOU FOR THE SUPPORT!
These guys are great. Help out a family friend and made their life 100 times better. Thank yall so much.
Its a family type experience, genuine concern, empathy, and guidance. A smile every once in a while doesnt hurt either, and Scott and then have smiles for days. You can actually hear the smile on his face over the phone. Fast and whod have guessed it: reliable. Thanks to the Reliable family for granting me my freedom, saving my job, getting me back to my family. Lifes unpredictable, so go with reliable! (New slogan?/ you owe me for THAT one lol)
Very unprofessional.I called and spoke with Kristen around 10 in the morning she indicated that there was nothing they could do until the inmate saw the judge and to call her as soon as the inmate sees the judge. So, I called about 2 pm and she tells me that she is going to lunch with her boss and will call me back in a hour or so. So, 4:30 comes and I still haven’t heard back from her. I drive to the address that is online and I sit in the driveway till about 5:30 and tried calling her multiple times with no answer. How do you run a business when you brush people off because it’s not convenient for you?
Cristin, Sheri and Scott were great to work with. Very kind and helpful. I highly recommend them!!
A mistake is not life ending. Scott and Cristen are consummate professionals. Efficient, effective, they truly make the difference during a very bleak point in time. With genuine sympathy and compassion, these are people who genuinely want to help folks get out of jail. Cristen stayed with me. She made phone calls for me, and kept me encouraged and propped me up when I could not stand alone. Throughout my time on bail, the phone calls and visits to Reliable keep me inspired and optimistic that my mistake may be forgiven and life will get back to normal. Thank You Scott and Cristen!! May we only see each other socially after this :)
This is what business is all about! Over and above throughout the whole process. If they were hiring I would quit whatever job I have instantly! Thanks for incredible service.
Fast, empathetic...there for me. I was in a tight spot, backed into a corner...then Reliable Bail Bonds came into my life. One word: thankful.
Cristen & Scott, I can not thank you enough for everything that you have done for my sister and my family. Not only have you gone above and beyond for us but you also made us feel like we were part of your family. You also didnt make us feel like criminals. You both are very professional yet very kind and friendly. You are always available whenever we call or text with any questions we may have. You are always there for great advice. Cristen, I feel truly blessed to have talked to you so many times. Every time I called you always made my day better when I thought the whole world was going to come down on me. Thank you from the bottom of my heart! You both are truly the best!! Love, Mel
They treat you like family here everybody needs family in weird places thank you scott!
Fast, professional and compassionate are the three words I would use to summarize these folks! After 7 days in Willco jail in Georgetown, you can bet that upon release I was fully prepared to happily walk all the way home to Austin. As I walked out the door I instantly knew I wouldnt have to because lo and behold Scott Burn, owner of Reliable Bail Bond, was waiting for me to personally give me a ride to his office to sign paperwork and wait for my father who, unbeknownst to me, had called them to bail me out. Scott, who had been waiting for well over a half-hour in the parking lot for Willco to process me out well after he had posted bond, was just about to leave but to my luck had stopped to give a ride to a random elderly gentleman he saw limping along slowly with a cane trying to get down the street - this just describes exactly the type of person Scott is. His encouraging, positive and empathetic demeanor and words of compassion advice during that ride and afterwards at his office were exactly what my heart and soul needed that day (he even bought me breakfast tacos that he joked werent made out of powdered eggs LOL)! His agents Sheri and Cristen were equally awesome - understanding, non-judgmental and professional... Im not being trite when I say that thanks to these blessed folks was freed from much more than jail that day... Thanks guys!
Absolutely the worse experience having my husband in jail, thank God for Scott and Cristen. Theres hope, and this team helped me to see this light at the end of the tunnel! quick response, professional, and noon judgemental! Thank you both!
Christen, Scott, and staff are the kindest and most encouraging people I’ve met. I would not choose any other bond company. (And I’ve used many) ;-)
Cristen and Scott have been extremely helpful during this stressful time.
They did get me out, but that was it! Now that the case is finished, they wont return my$2500 security deposit! They are not dealing in good faith or fair business practices! More...Their response is limited. Because they want to be vague. I talked to the district attorney and the Williamson county clerk and was told that they have had multiple complaints about Reliable. Im not concerned about confidentiality. The story is I missed a court date by 24 hours. My attorney new, and the court knew. I turned myself in to the court the next day. After the case was finished I went to get the bond that I had paid cash for back. Reliable would not give it back, saying I missed a court date. I verified with the county clerk that Reliable had not forfieted any of the bond on my case. I checked with the county clerk about how to resolve the issue. They let me know that the only recourse I had was a civil suit against Reliable. Neither the county clerk nor the bail bond board in Williamson county could help me. This guy will get your money and not give it back. Buyer beware!Question for Reliable: Did you forfeit the bond? The courts and the DA have no record of the bond being called.Scott got paid in addition to keeping the collateral. He never had to lose any of it. Is that your idea of a bond forfeiture?He has 54 glowing reviews and my one negative. Nothing in between? No average, no other problems ever?
Awesome Company! Scott and his team is great to work with. You will never find a better bondsman.
Scott and his team are very professional and courteous!
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