Professional, outstanding information and knows what needs to be known.Kept me up to date. And aware of option.Jack is the man

Freedom bail bonds is a decent bond company to go through. However my issue is with their app. I have continually asked them to fix their glitches because this app constantly gives me issues. Every time Im supposed to check in on Monday my check-in doesnt go through. And then I get a text saying that Ive violated Bond because I didnt check in, so I have no choice but to call them every single time. And all they say is it should be working. It never is... So, to make this easier on people so they dont violate Bond, I think yall should fix your app. Other than that yall are okay.

Fast service, concise information provided to insure people received the service they needed without any problems

The ladies I spoke with were professional & very helpful. Whole process took 30 minutes or less & I was able to do everything via phone & email. If you have a need for their services I would definitely recommend Freedom Bail Bonds.

Hopefully you’re never in a position where you need to look up reviews of this place, and if you are are you probably don’t have access to google anyway.Reviewing this one is a bit of a catch-22. The actual place is just fine, the fee wasn’t too terrible and I haven’t had any trouble dealing with them. The issue is with the app that they have you check in on. The original app was clunky but functional. The new app they switched to is like something a high school coding class might have produced. The developers should get an award for worst app available on the App Store.

Freedom answered my call and immediately began to ease my worries. They were prompt and professional. Hope I never need a bail bond service again but if I do theyd definitely be at the top of my list.

When in a situation dealing with 2 counties they were very helpful getting me out quickly & have been nothing but helpful, kind people to work with.

Everyone was very helpful during a tough time. They were very quick to respond and were there to make sure my son was released quickly. I would highly recommend their services! Thank you for making the process a headache free experience for us.

Great place if you need them with a friendly employee staff

They free jail birds of let them fly

Not something I recommend experiencing, but if you need this service, a good place to get help. Very helpful throughout the process.

Exceptional service. Everything was completed online or during the initial call. Very professional staff. Highly recommend.

In a Situation as this I am so glad that I turn to freedom bail Bonds. The girls were very knowledgeable and helpful and in my situation they were effectively time efficient!! Thankful

Recently someone close to me was arrested. I called pretty late at night and was answered. They called me back the next day with info on her and what might take place next. They treated me very politely and had solid information about what would happen with my friend. She ended up being released on her own recognizance and we ended up not even using the service. But I mean...they were REALLY cool....VERY VERY GOOD people. Thank you guys so much for being so kind during a difficult situation.

Good

There price was okay, charged me an extra 40 for after hours of 5pm, they could be faster when it comes to turning in the bond. My husbands was not turned in until 45min later. Lady was real nice and did call me a few times to confirm I would use there service sent everything through email which was very convenient. I would recommend them.

Very rude customer service. Was asked not to call again when asked information over my husband.

Couldnt ask for a better group of people to work with in tough times.

Great experience with this company. It were late in the evening on a Saturday night. When I got here she were ready and waiting for me.

Wonderful experience, proficient and very professional. Thanks so much for an awesome and easy process!

Fast Quick and Easy

They answered all of my questions and were very knowledgeable. My husband had a felon and they got him a bail set and out in less then 24 hours. I could never thank them enough!!!

I spoke with three different bail bond companies, and Freedom was by far the nicest and easiest to work with. Hope to not need them again, but highly recommend!

Easy to work with. Provided a service for my son.

Matt, and the staff seemed to be very nice and helpful at first. They seemed to care and convinced us to wait to take care of everything a certain way, delaying time. Quoted us a fee and after the waiting time the fee quadrupled the initial quoted price. Deceptive practices. I do not recommend a company that lies and deceives their customers. I am very disappointed with the customer service.

Quick and easy to talk to. Had questions as a first timer in the situation and they were nice and answered my questions which Im sure theyve answered a million times. Hopefully wont ever have to use them again but I am glad they are there.

Fast and easy. Very professional. Great service. Friendly and personal. They got our son out of jail within hours. I will highly recommend them .

The most respected bail bonds company in Williamson County for a reason...They dress professionally, and have high standards for the company. The employees are professional, and provide superb customer service and help to all of their clients. I would recommend Freedom to everyone in the Williamson County and Travis County area.

They are willing to work with you.

Matt, the owner, is a practical business man. Would recommend.

Monica was a pleasure to work with today. Quick to process paperwork and payments.The only drawback was the first person I talked to upon calling. She was rude, condescending and just overall unpleasant to talk to. I felt belittled by her as soon as I made it known that i was staying with my parents (my husband is military, so I stay with them when he is deployed.) but she immediately went on to dismiss me as a person who, in her words, wasnt doing anything since i was not paying rent. She asked where I worked and I mentioned I was a Front desk administrative assistant for a hotel, to which she replied back Receptionist. Excuse me? Since when is it okay to be this condescending to a client and to dismiss my job title in that way? (They ask all of this in order to qualify you as a co-signer) Anyway, I get that you have to meet certain criteria but theres a way to go about that without being a total B***h! Treating people like they are below you is a good way to lose clients. I will be referring people here but specifically to Monica. I would call that first female I spoke with a C**t but she doesnt have the depth or the warmth, to be completely honest. If my voice recognition is correct, it was the one overweight Hispanic female that was in the office across Ismaels desk.

Everything went very smooth,in a metter of minutes I was able to to do the contract via email, great service!

The staff is very friendly and knowledgeable. Extremely appreciative of their professionalism and kindness through this process.

I ran in to a legal issue with my child and Im out of county and so was the situation we were dealing with and not noing any thing about all this every one I worked with on this situation was very helpful and made sure I and who ever else. New how and followed up on paper work to make sure as fast as possible we got it done and my son out and back home. The only issues I ran into was. The stipulations was quit steep on me I am disabled so didnt meet the asked for turms as a cosigner when sons girlfriend had the money to get him out it took three of us to get my baby out and home on. 1000 bond I no they have to sucure there end to .....but they did get it done for us and I want to thank u so very much for yall help with us out of towners lol

They helped me out in my time of need. Cheaper than the others and very quick release.

F the police

When everybody else was trying to charge me a lot of extra money freedom Bailbond came trough and helped me out with out a problem thanks freedom bailbond for being there when I needed you I highly recommend anybody looking for a bailsbond to give them a call

Monica, the black woman... is rude, condescending, uninformative and a bit incompetent. Did not explain things thoroughly and said the the method of return could be immediate and put back on my husbands card, which was an outright lie...have to wait 10 to 14 days for your money and then its sent in the mail by check....she lied about other policies as well...

Too many personal questions asked to get a bond at this place I was really skeptical about giving my personal information over the phone. The girl seemed offended because I asked questions.Her attitude quickly changed and she told me you called us we didnt call you. She was very rude and unprofessional. If giving all of your personal information over the phone is required the person giving the information has the right to ask any and all questions and should receive correct and professional answers.This place is offensive and gave the impression that they dont care about the families or the inmates. Its like she said you need us we dont need you. There are Bail Bonds offices on every corner keep thinking that! What do you do with the information that you receive?? Why dont you tell the people that you get the information from why you need it and why they dont qualify and what are the qualifications to obtain a Bail Bond from this group.

Recently, I got an unexpected call from my husband. He was in jail in Wilco. I was so numb. I did not know what to do. I was also at work in a busy office. I later looked at my phone, to see a text message from non other than Freedom Bail Bonds. I called the number and spoke to a number of staff within a 24 -48 hour period. For me, talking to the several staff members late into the night (am) was very therapeutic. I was not alone. Every question answered and detailed explanations for each step of the process for getting my husband out, mind you this was during the Christmas Holidays. Freedom Bail Bonds office was neat and professional. staff was stern, polite, detailed and concerned (very concerned and understanding of my conundrum), the staff kept their word and did exactly what they said they would do. They were also timely. I did try to go with another Bail Bonds (Around the Clock). The agency was not a good fit for me. If you are in Wilco and would like timely answers, no beating around the bush and a reasonable rate call Freedom Bail Bonds. Hey Ladies... Again, Thanks a bunch... and the 1 man, I know about Mr. M.

Awesome company. Was bailed out instantly. Very understanding and non judgemental.

I spoke to several people in this office over the phone. The names I remember are Lexie and Monica. I had never before been in a situation where I would need the services of a bondsman before, and to be honest I still don’t really know what the difference between bail and bond is, or how he’s processes are supposed to work. I think the women I spoke to could tell I’m really out of my depth. Although I barely kept my composure during any of my conversations with the employees here, they never failed to be comforting, calm, and talk me through everything that was happening with my fiancé. They basically held my hand through the scariest day of my life and I will be eternally grateful to them. They were so sweet, so personable, and walked across the street to the jail to talk to my fiancé, who called me when he could and said they were very helpful and gave him some peace of mind. I owe freedom bail bonds so much, and I would recommend them to anyone who finds themself in need of such services.

Great bailbonds service; easy to work with and Ive never had any issues referring clients to them. Theyll also discount your fees if you have an attorney.Theyll have you check in, but so will every other bond co in Texas.

Good and prompt service a but the black woman in there was a bit rude and inpatient.

Good people really will help u out

Confident service. They are the real deal.

They are quick to serve you and do payment plans

My lawyer James Gill referred me here they were awesome

Very helpful employees. Timely and easy.

Worst place ever! They will take your $ and not post bail for over 4 hours. Called to ask about update and they were rude and unhelpful. Do not use them.

Gets you Im and out quick!

Quick, courteous, and polite.

Upon first call not polite at all and could hear kids in the background very unprofessional

Very nice flexible people if you have to have them get into a trouble or even if youre falsely accused

This place is way too expensive, charges 20% for bonds under 15k,, other places only 10%, people are not very friendly and not informable at all.

Great people to work with...

Gotta get bae out

They suck! Steer clear of this place.

Ran my credit without telling me that a 650 credit score is required. :(

They will get you outta jail.

Great bond service

No problem with them at all

They were right on time

Great people

Good people

Good experience with them.

Decent people

Very helpful..

Friendly and courteous

Quick and helpful