Ive had two really really good experiences here. They take the time to communicate with their clients extremely well. I have to commend the young lady named Beth who works there especially, she seems to actually care. I also appreciate the shuttle service since I had to leave my car for half a day it was nice too be able to work during that time instead of sit in the waiting room. Speaking of the waiting room, it is very nice as well.

This was my first time using this location and I will definitely be back.They were fast, friendly, and reliable when handling an extended warranty coverage item on my wifes car while also performing my registration inspection. Nothing but a good experience.

Efficient, professional, and kind service. Weve had several problems fixed across multiple vehicles since moving here and theyve done high quality work with a great attitude.Weve asked them for advice on problems and theyve given us straight, solid advice, even when it meant losing money. Weve been really happy with these guys!

When our car broke down several years ago, the person towing our car to John Longs described them saying, Theyre great at what they do - but more importantly, theyre good people! I couldnt agree more! They are our go-to automotive service shop. They have fair prices and are very communicative about the whole process. Were customers for life!

Great honest place that has felt trustworthy so far. The owner even gave me a ride home when the ride driver was out. Would be a five star if they had machines to service bigger rims and tires, as I have to go to other places to get my tiered rotated and balanced.

My family have been customers of John Longs for over 20 years. You can count on honesty and a fair price. They are knowledgeable about all types of vehicles. They are friendly and listen to you. If you are looking for an honest, reliable mechanic, John Longs is where you need to be.

My service advisor (Jim) and the service technicians at Auto-Spec took care of a timely and unexpected issue with my Ford Escape quickly and professionally. This was the third time Ive used Auto-Spec and I will continue to do so. Highly recommended!

Best, honest facility Ive taken my truck to be serviced. Customer service reps are great with a through knowledge of repair needs and fair prices. Veterans get a discount and this is a AAA rated business.

I had tires installed, there was a small issue and was made right with no hassle. Top notch shop.

Always pleasant when u call and go in. Beth is awesome and knows her stuff. My mom has used their other location in Round Rock and loved how clean and well they run their business. When we moved to Georgetown we switched over. Love that weve been w/them for yrs.

Even after I’d moved to Belton, I still liked to bring my car to Auto Spec, because they have been honest about work to be done, they don’t try to up-sell me on things, and they are thorough.I’ve been getting my annual inspections done there, which was my most recent visit. Made an appointment the day before, and they got my Accord in and out as expected.

Went for vehicle inspection. Very fast since they only do them by appointment. In and out in less than 30 minutes.

LOVE this place. But to not be able to do walk ins is ridiculous. I get here and call, one week out....no thanks. I am busy and need it now hence why Im here in your parking lot. Dont think ill be returning honestly.

This business was highly recommended to me from someone who had been getting service here for over 11 years, and after my experience, will never be back. Long story short, there was zero communication and no professionalism nor did they stand by what they say. Absolutely no concern for letting the customer know what is going on unless you call them. Also, I am randomly missing a piece of the trunk liner now (they claim they did not touch it, but I don’t know how it disappeared). Thankfully, when they broke two other pieces of my interior liner, they replaced at no cost to me (as you should). That however is the only positive thing that happened, minus having to wait a weekend for the part to ship and have it replaced. After being highly recommended and seeing so many positive reviews, I am extremely disappointed in my experience and won’t be back.

We have been using Auto Spec for 5 years.The young lady who works at the counter (for many years) is OUTSTANDING, PROFESSIONAL, AND KNOWLEDGEABLE.

Very experienced. Helpful, they know their business, reasonable. They are my go to guys.

Great customer service, always friendly. Was the only place in town who could fix the AC on my car.

Friendly and got the job done quickly!

This shop helped me in a major time of need. I was stranded in Georgetown (I live in marble falls) with an overheating car and didnt have an appointment but need help quick. Long story short: even though they were busy, they helped me. I was very overwhelmed, the lovely receptionist Beth was so helpful. I needed a ride down the road, they have a shuttle for customers. I was freezing because my heater didnt work, they have coffee, tea and hot chocolate. I was expecting them to call around 2, they did! When I got my car back, it was running better than ever and still is. I appreciate yalls help more than I can explain. Thank you so much!!!

Made an appointment for an inspection. They were on time and completed when they should they would.

Number one for our vehicles. Knowledge, courtesy, professionalism. Very fairly priced. Thanks

The people here are honest and extremely helpful. Many times they dont charge me for the little extras that they do. From the reception staff to the mechanics, all the way up to the owner, I am always pleased with their work. They go above and beyond, and are always thorough and very polite. I have been going to this location for over two years and will always bring my vehicles here. Oh, yes, almost forgot to mention the wonderful coffee they have in the lobby!

We have been using Auto Spec for several years and they always impress me.

As a home health nurse, I rely on my car to make a living. My car was dropped off this morning and ready with a new alternator by end of business today! Amazing, quick, and reliable service. Job well done you guys! Thank you from one happy customer.

I drive about 30 minutes, past dozens of other mechanic shops, to this one. The first time I walked into the waiting area, I thought I was in the wrong place. Its so nice and clean! Very comfortable if you have to wait, with a complimentary Keurig coffee bar and nice seating. The mechanics are top notch, honest and hardworking. They will educate you and give you options so that you feel comfortable with the repairs or maintenance. I always leave feeling like my business is appreciated. Trust me, you will be in good hands here!

Call, make an appointment and get the vehicle inspection completed painlessly. Friendly staff, comfortable waiting lounge. They are good, so they are busy.

Great work from oil changes to tire mounting, always done on time and with a smile. John, Beth, and Jonathan have been great to work with. They are my go-to for non-dealer repairs and service in Georgetown.

I highly recommend Auto Specs to my neighbors in Georgetown and family in Round Rock.Excellent service, reasonable prices, kind and helpful staff, offer coffee while you wait, or for longer appointments they offer free shuttle service. They even called a tire dealer for an in stock tire I needed same day.They have taken care of our car needs for 3 years now and we are thoroughly satisfied with their operation from top to bottom!Bill and Gerry Weldon

Auto-Spec is the only place we trust for auto service in the area. They go above and beyond to make us feel like family and provide reliable honest service. Having to deal with auto issues is not a fun thing to do in the first place, thankfully I can rely on them to take care of us and get us back on the road. Thank you!

I had issues with my car making a noise when the gas peddle was pressed and released. The mechanic found the problem and fixed it .I was told that I may have a faint noise from the other side. The faint noise became louder. I took the car back for a look. After taking the tires and many other parts off, they applied a lubricant and put everything back in place. As of today, no noise and they did not charge me for the dismantling, lubricants, and reassembling. I offered to pay and they said no. Its nice having a honest auto repair shop that doesnt take advantage of its customers, especially someone with no automotive knowledge. I will definitely refer my friends and family. Thank you!

Had my motorcycle inspected here and it was quick and easy.

Feel like these folks have always been honest with me about what my cars needed. Present options and are never pushy about unnecessary repairs. They offer courtesy transports. They are polite, professional, and typically get the work done in a very reasonable amount of time.

My entire extended family trusts Auto-Spec with all of our vehicles. I own a Mazda Miata and of course they are the absolute experts on Miatas. But these guys and gals are simply the best, most honest, friendly and knowledgeable folks in the auto repair universe, regardless of your make or model of vehicle. The service writer, Beth really knows her stuff and always has a warm smile and welcoming attitude toward each and every customer who enters the door. She and the entire staff truly personify the Long familys company mission of instilling and returning peoples trust to the family mechanic.

For an afternoon (less than 2 hours) of work and less than $150 in parts I fixed what was quoted as $700. In addition, when going to work on my car a few days after having a check engine light inspection done here, I find out that my radiator cap is not/has not been on.I got the $700 from what I was quoted over the phone. By your staff. I was also told that two belts needed to be replaced, which is odd since there is only one belt, the serpentine belt mentioned, in my vehicle. When I said two belts? I was told that was correct, and that if I got them together I would save some money. So I said no thank you and fixed the ONE belt in my vehicle on my own. No misunderstanding.

I ordered 2 new tires from Tire Rack which delivered directly to Automotive Specialist. Scheduling the appt was easy and quick and when I arrived the service writer was very professional and the work was done quickly and at the quoted price with no up-sell pressure. Fantastic experience.

These guys took excellent care of my wife and Im very appreciative. Going to a auto repair shop can be scary and the guys here made it comfortable and transparent. We thought we needed a ton of work and ended up paying 1/3rd of what we were afraid of for the same service. Easy 5 stars.

As a.new arrival i didnt know the necessary items needed as well as the procedure to follow. There was a man and woman at the front desk both were very patient and informative as to the necessary procedures. I was.impressed by each individuals demeanor. Thank you for easing an otherwise frustrating procedure. Mike

Great work atmosphere, friendly, outgoing, understanding of what customer wants done. Just all around FANTASTIC PLACE AND THEY SHOULD BE PROUD TO OWN IT OR RUN IT. WONDERFUL STAFF.,

The only shop I take my cars when they are no longer under warranty. Great, thorough, honest service. They have fixed a couple of issues on my old 99 Miata that were beyond my amateur capabilities, and they replaced the soft top for less than half what the dealership quoted me for the same job.

Love this place! My dad lives in Mississippi so its nice to know that someone will be there to let me know whats going on with my car and let me have it straight. Everyone is very professional and the place is clean. They also have a driver if you want to go hang out somewhere else while your car is repaired or your oil is changed. They are the only AAA approved car repair in georgetown!

These guys are fantastic! We brought my wifes truck in thinking it needed at least and alignment and possibly a lot more. John and Mike said theyd take a ride and give me a call when they had a diagnosis. They called back soon after to let us know that we had a small problem with one tire and they had already fixed it, free of charge. I drives like the day we bought it and weve found our favorite local mechanic. Thanks guys!

Brought car in for inspection and had appointment in advance. Done on time, quick job. Highly recommend

I return because they have done good work before. Not interested or no customer service. I tried not once but three times to get an estimate on repairs or replacement on my engine. No one returned my call.

I always try to be as careful as I can when going to the shop. Unfortunately I dont always have the best of luck when doing that. I am currently between mechanics so I have been trying out some of the shops in the area.This time I tried out John Longs. I called them asking if I could bring my own parts, as I know that it would be cheaper. I told them that I would buy a power torque clutch and flywheel kit from OReillys which would cost 570.99 before tax They told me that I could do that but they would not recommend it because the Powertorque kit is not the best quality, and it wouldnt be under warranty. They would put a better one on that would last longer. So I agreed and they went on to work on the truck.I later came by to pick up the truck and saw what part was on the Invoice, the same OReilly clutch and fly wheel kit that they had told me not to buy, But this time it was 905.31 before tax.Im not saying that these guys are a bad business Im just here to warn about parts mark ups.

Took my car in recently to get repaired. Spent over 1,000 dollars to fix a coolant leak. 3 days later, the car is leaking coolant worse then ever and not drive-able. They refused to refund any of the money and denied having any part of it. Took it to a dealership, and learned one of the repairs was not working correctly and that they replaced 2 other items that did not need to be replaced. I would stay far away from this mechanic shop if you care about your vehicle and or money.

I had a scheduled appointment for a car inspection. After 15 minutes of waiting, I asked the ill-mannered receptionist when my car would be inspected. She said it would be almost another hour because I was 10 minutes late for my appointment. I admit I was 2 minutes late - 2 minutes - and this ding-dong wanted to punish me! When I asked for my keys back, she said she was sorry for the miscommunication. What miscommunication? I had an appointment! This is a poorly managed operation. Wont ever go back.

Great place for having auto work done. Being able to make an appointment sure is nice.

The mechanics who work here are honest and trustworthy. They are not going to overcharge you. They are also very knowledgeable.

Very professional, experienced, and friendly. Will be definitely taking our vehicles there from now on!

Best place in Georgetown to get your car worked on. They are honest and reliable.

Brought my Xterra in with an alternator light indicator. I had tested the alternator output with my voltmeter prior to taking vehicle in. The voltmeter indicated normal output from alternator, but, decided to give Auto Spec a shot thinking it could be something above my paygrade of expertise. Vehicle was dropped off late afternoon on Thursday. Was told by the friendly desk person that I would receive a call the next day with a diagnosis and estimate. Received a call the next afternoon from the same friendly desk person stating they had checked the alternator and it was functioning normally, but, the check engine light was on with an error code reading a malfunction from the mass air flow sensor. She said the mass air flow sensor looked to have recently been replaced, so, the mechanic didnt think this was an issue. Reset error codes and asked me to pick it up and drive it for awhile to see if error codes come back on. No charge! Also stated I had a headlamp out. I asked them to replace headlamp. Friendly desk person called me back within 20 minutes and said vehicle was ready for pickup. I arrived to pick up vehicle and went inside to pay for my headlamp. Friendly desk person said there was no charge since they couldnt find anything wrong. I was floored. One almost never finds this kind of honesty and superb customer service in this day of big box stores and rush to grab the almighty dollar. Its refreshing to find a local business who understands the impotance of honesty and great customer service. They definately earned my repeat business! HIGHLY RECOMMEND! Oh, if the owner reads this, your front desk girl definately deserves a raise!

Love them. They are honest and stand by their work. They go out of their way for customers.

Always right and on time. Great customer service. Mercedes, F150 and Chrysler 300 all serviced.

I have not decided about having repairs done yet. However I was very impressed with the reception I received.

Horrible inspection they left my gas cap open they left my parking break up when it didn’t need to be they damaged my mirrors this place needs better customer service

An old school mechanic shop where honest work is done.

Trustworthy shop. They do great work.

This is My sons and I think He is great

Repaired my car quickly for a fair price.

Quality place!

I only trust these guys to do any work on my vehicles!

Amazing customer service, highly recommended.

Honest business with highly qualified mechanics

Best shop in Georgetown tx

Gave me good info!

They went above and beyond

Great service and convenience

Wonderful People.

Trustworthy

Great

This is a great shop, weve been taking our cars there for inspections, brakes, and for fixing a leaks in our tires. They are always very friendly and do quality work. Ive used a lot of shops over the years and this one is at the top of the list in terms of the good ones.