My old ac system went out. I called Foster’s the next day and they responded immediately because of my medical needs. They were backed up due to recent hurricanes and Covid affecting shipping. In the meantime they installed 2 window units to help cool my home. They came to make installation of new inside/outside units a day earlier than scheduled and completed all work in one day. Staff very knowledgeable, polite, and willing to answer my questions. I would refer Foster’s to anyone in need of any and all ac/heating issues.
I highly recommend this company. They were steady working all day to get my unit and duct work installed. My father owned an A/C company at one time, so I know a little about the installation process. This was definitely a very clean look. They went above and beyond. I work from home and they never interrupted me.
This is an unusual review in that Fosters did not service our air vents. We scheduled a duct cleaning just as a matter of maintenance. The serviceman arrived on time and was very courteous. More than that, he said that our ducts were fine and did not need servicing. A lesser company would have cleaned the vents anyway. The fact that Fosters showed this level of professionalism has made me want to use their business when a real need arises.
Sunday afternoon service-only 1.5 hours between my initial call and the service technician having the problem fixed! I love Fosters- have been a customer for 10 years and will never call anyone else for HVAC!!!
Zach (‘Customer Service/Comfort Specialist’) and my overall experience with this company has been OUTSTANDING— Way above expectations!!! I was and have been very impressed with his/their responsiveness, attention to detail, personable enthusiastic demeanor, puntuality; to include Joe’s Crew & most recently Carey). They all come ready to rock when they say they are going to. Efficient, skilled. Superb example, epitomization of a Professional working for a great company. Earned my business for as long as I will live in the area and would not call ANYONE else!
I personally would like to thank everyone at Fosters for the some of the best years of my life.This is one of the best A/C companies on the coast .Mr. Mike knows how to pick the best
They have very good employees very good customer service they do a very good job at any time you need them
With one exception everthing went great
We have been with Foster’s for 5 or more years. We use their maintenance service because it is reasonably priced and Mike Foster’s employees are top notch and trustworthy. We have used Foster’s for other things such as buying a high SEER A/C unit from them, and having them balance our airflow and do other things. After spending a good amount of money to have the airflow balanced, it did not do the trick like we hoped. Mike Foster came to see what our problems were. Because it had been several years and we were still trying to solve the problem, he came up with a solution and had a couple of his technicians take care of the problem, which took a good day. We were not charged any further. Foster’s is a great company to do business with. We highly recommend them.
This Company is Great!! We were very pleased with our representative Sam and the work crew that came out to install.Thanks Mike for having a great crew.
Always shows up the day they say. Very professional. Always get calls asking if we are satisfied with service. Had problem with bedroom about 10 degrees warmer then rest of the house. They came out and tried 2 or 3 different things to fix the problem. When it still was hot, owner came out to assess the situation, told the techs how to fix it and it worked amazingly well! Can finally sleep thru the night without waking up sweating! Cannot recommend this company enough! Great customer service!
Very personal staff from first call for service on unit till serviceman left property.. very thorough but mannerim and respect weigh the most with me, and they pass with flying colors
They dont have financing for their a/c installation even putting a thousand down..got a pass on that.thanks any way.
We couldn’t be more pleased! The young man who repaired our air conditioner was professional and efficient. Our air conditioner was repaired right away, and the charges were very reasonable. There was also a follow up call after the repair to make sure we were satisfied, which I always appreciate.
I called on behalf of my mother-in-law, who is elderly. It was the day before Hurricane Sally hit the Gulf Coast and Fosters managed to get her AC unit serviced the same day. Im super happy with their service and would highly recommend.
They dont perform service on weekends. They only take service calls.
Outstanding service and follow through. Courteous, friendly, professional.
Very pleased with the service.
I have been a customer of Fosters for many, many years and have always been extremely pleased with the service and friendliness of their employees. The Foster family has created a great business based upon great family values and the Christian way of life. You can trust their employees to always do the right thing for the customer. Great Company!
Fosters is always ready to solve our problems. Whether it be a holiday a weekend or just a normal work day they come out fix what needs fixing and are very prompt about it. All the technicians that have been to our house have been very nice and are always willing to answer our questions. They also stand behind their work. So if you need a dependable company to handle all your heating and cooling needs call Fosters
This is as well run a company as I do business with. Everything is organized and managed from end to end. They keep their commitments and are highly responsive to urgent requests. I had them at my house this past week at 9 p.m. to fix my broken AC. Youre not going to get any bargain basement pricing from them but they stand behind their work. You will never have to pay them to redo shoddy work or for anything thats due to an error or omission. . .they will make it right. I highly recommend them to anyone looking for HVAC services.
THANK YOU MATT AND KEITH FOR YOUR HARD WORK,TIME AND DEDICATION. YOU GUYS WERE VERY KNOWLEDGEABLE AND PROFESSIONAL FROM 8 UNTIL AFTER 6 THESE MEN WORKED NONSTOP TO GET THE JOB DONE AND WORKED GREAT AS A TEAM THEY WORKED OFF DEDICATION AND DETERMINATION TODAY AND I WANNA SAY THANK YOU AGAIN AND IF YOU HAVE ANY PROBLEMS WITH YOUR AC YOU BETTER CALL FOSTERS!!! EXCELLENT SERVICE FROM START TO FINISH!!!
The 2-man team headed up by Joseph did a great job. They arrived in the morning as expected. They introduced themselves and were very professional and polite. They wrapped up the service at the exact time they had estimated. At the end they provided me with a complete run-down of the work accomplished.
Over priced just for the service call
Im very happy with this company, theyre locally owned and operated very friendly and knowledgeable, and Im very satisfied with their work. they take care of the H+A in both my homes, and it gives me piece of mind knowing when I call, they come. thanks guys
Tony was super. He was knowledgeable and took time to explain things to me. He gave me options. But, most of all he took time to answer my numerous questions. As a single woman, I appreciate not being talked down to, but some taking the time to educate me about a service that I rely on, but have limited knowledge about. Thank you Tony! I will be requesting you from here on out!
Fosters is the best around on the gulf coast of MS. They are not the cheapest but you get what you pay for with them. Ive used a lot of others over the years. I dont anymore. They have installed a new system for me - - no other local company had experience adding the specialty components I wanted (due to an asthma kid). And now they do all my maintenance. Its a well run company that sends their techs for all the appropriate and latest training on equipment. They communicate well and come when they say they will. Im a happy customer. Ill change this review if that status ever changes.
They are awesome, very knowledgeable and affordable!
Thank you Laura for helping my son with our AC unit service problem while my wife and I were away on a RV trip. We have been pleased with Fosters reaction to our service request. The staff and service technicians have been professional and courteous.Mike Foster, you have a great team with wonderful customer service skills.
We use Fosters Heating and Air for all our HVAC jobs because they have proven their quality, reliability and integrity with us. We look forward to working with you on our future jobs. Thanks again for a job well done!
The repair and service was awesome, minimal issues. The ones that happened in the grand picture are minor.
Fosters is a terrific company. The technician was courteous, knowledgeable, and patient. He communicated the problem clearly and and answered all my questions concisely. I have confidence in this company and will continue to use them. Thank you, Mike Foster, for your commitment to excellence!
Always the most wonderful service! We bought our first house 2 years ago and had a few ac problems and they had to come out several times which is costly, so they explained if we do a monthly program with them for $30 each month they come out twice a year to take the ac apart inside and outside to alleviate constant problems. They have the best technicians and staff! Thank you fosters for being the best!!!
Been with Fosters for many years and they never disappoint me. They are always on time. The technician (Eric) was pleasant and knowledgeable. He quickly diagnosed the problem and even had a new part on his truck to fix the problem. Excellent service.
Sean and gavin were great. They both did a wonderful job fix/cleaning my air conditioning unit. I would highly recommend foster as your first choice company. If you need great company,great people, and great service, call fosters.
Going with Fosters is one of the best decisions that I’ve ever made. They walked me through all the procedures that would be necessary for me to have a new air conditioning unit. The service was as some of the best of the I’ve had and years. The woman I talk on the phone with was just so sweet God bless her soul. Also, the installation was super quick and easy, no bumps on the road. I would recommend them every day the week that ends with y.
Good work
Simply the best service and care.
From the first salesperson to the installers, they could not have been more professional. Would recommend Fosters to anyone who is in the marker for a air conditioner or repairs.
Great service and always a professional!
We have used Fosters for many years. They have always been courteous, efficient and reliable. You can depend on them to handle the job in a timely fashion.I would recommend them to anyone who needs consistency in maintaining their mechanical units.
He was very nice. and even though it wasnt on yall part.he still got the water up inside the unit.thank you.
Thanks for the quality service. Chris answered all my questions today. He was very thorough in cleaning my AC.
I had to look around to find someone who could do a good job on my mini-split AC/heater. I called several who promised to come, and one who did, but he did not help. Fosters set an appointment, sent techs who showed up on time, did a thorough job including several followups, and were quietly competent the whole time. Completely professional company and friendly staff.
We just moved to MS and had an AC issue that was not completely caught by our home inspector, needing immediate attention.The folks at Foster’s were consummate professionals, prompt and incredibly nice. They identified the cause of the problem and offered several options to address it, taking in consideration the age and life span of our AC.Specifically, Zack Is a true professional and has extensive knowledge of multiple different types of ACs and explains everything in plain, straightforward language. Additionally, he was available via phone if any other questions arose. The two technicians who actually did the repair were professional and thorough.I called a few other companies before deciding on Foster’s. I cannot speak to pricing, but I can speak to their quality of work. The only issue I would potentially have is that they charge an additional 3% if you use a credit card to pay - apparently this is true of other companies in the area?
Best place to get ur air n heat fixed treat u like family n technicians know what they are doing
Billy and Bailey were very cordial and professional. Our impression is that they did an outstanding job. They came in and immediately determined what the problem was, completed the fix. We were very impressed with their performance. Thanks very much.
I have no complaints with the installation by Fosters. I do have a complaint with Lenox AC outside units. I had one replaced under warranty. I may need another for the new one is making the same noise. I would have thought Lenox would test their products better.
Air Handler went south, evaporator coil was leaking. It made it thru 17 years. Elected to replace the entire unit, it was showing its age. Job started a little after 8:30 am and wrapped up about 7pm. Long day...wrought with several issues. Our tech, Marcus and his young assistant were courteous and professional. Kept us informed of their progress and the issues they continued to unveil; which were overcome with hard work and additional material. All in all it was a good installation with 1 minor issue remaining. The exterior power panel that was worked in will not close properly and the safety cover is not resting flush. Will have to call Fosters to get that resolved in the near future. Other than that, very satisfied with the work and service.
Fast attentive professional service! Wouldn’t change a thing. Absolutely the best!!
I have used Fosters for my heating and air conditioning service for over 20 years and two homes I have owned and will never use anyone else. The care and personal attention given by the entire company feels like family❤️
Friendly, helpful, professional staff!! I would not hesitate to use them again. I love that they are “at your service” and mean it!
Foster’s is the place to go for you air conditioning needs! They take their time and make you feel like family! The office staff is awesome and their technicians are all nice and friendly!! They can do businesses or your home! Check them out!
Excellent employees as well as excellent service. I would highly recommend Foster’s to anyone in need of a quick, easy, and friendly experience. Foster’s is the way to go; they never disappoint!
As usual, an excellent service visit. Of the other 3 companies we’ve dealt with, Foster’s is hands down the best. Thanks!
You wouldnt be able to more professional crew for either big or small ac work
I didnt hate it Mike Foster is the best of the best hes a fine Christian man the attorney Harvey Barton could learn from this man what a true Christian man is and Mike dont use god as a crutch in lifes struggles hes honest hes just a real human being
Eric did a great job with service. He is knowledgeable and truly wants to make sure unit is working correctly and explained what he was doing and why which I appreciated.
Fosters gets 5 stars in my book Zach was awesome and so was the 2 technicians(wish I had gotten their names). that installed my a.c. very polite and did a neat job and finally after 2 months of very little air and several high power bill.Thank yall sooo much
Excellent technician (Jason), excellent service and the office staff worked with me on getting this set up (had to work around some medical issues). Having dealt with other HVAC contractors on the Coast off and on for years, Fosters stands out as top notch. Dont know what took me so long to change over to Fosters, but certainly glad we finally did.
Excellent service, and products ! Have been using them for years. I have never had a bad experience ! I highly recommend Fosters.
Have used Fosters since 2007.They are great. Fair,honest,prompt and nice staff.Other family members use themKeep up the good work.
Foster installed a new unit in my house about 2 years ago. It runs well and has lowered my electric bill. The technicians were polite and friendly. I have no complaints .
Foster’s is a very professional company and their employees are very skilled at what they do
Good, very dependable.
Fosters IS the best on the Mississippi Gulf Coast!! From the technician/s who come to our home, to the staff who answers the phones, does the billing, and everyone in between, ALL are very knowledgeable, professional, and VERY friendly!! We love them!! Fosters RULES!!
Old & reliable - increased the life of my system
We bought a foreclosure and Foster’s Came in and redid the ductwork and fixed some things that had not been done correctly by the other guys. Our power bills are lower than ever. We are comfortable in our home. The best part is being able to use a home owned company who truely cares. I will always use Foster’s. I will never bother with the rest because with Foster’s I have the best.
Excellent Service, The Best Technician!!!! The Best Heating & Air Conditioning Company On The Mississippi Gulf Coast!!!
As always Fosters technician Tony did a great job repairing our AC/heat pump.
Tyler did a good job. Our air conditioner heater works great.Thank you for a job well done.
Thomas was the best. Could not have been better. Keep up the good work.😊
I had fosters come out to fix my air. Well the guy said he found exosed wire supposedly, get this now, it was hit by lightning. First of all there was no storm or lightning which then that would make sense. So he left my unit wide open and the transformer was laying there with exposed wires. He grabbed all of his things and asked me to pay himWhich according to his statement which would void my home warranty. He wanted me to pay 108 for a 10 part.Wow Fosters no wonder you guys have a bad name.
Fosters offers a friendly family environment as well as quality & dependable service. I would highly recommend Fosters to anyone looking for exceptional service.
Charged $100 to tell me what I told him I needed. Im sure he had to do something to be able to charge me. Was here about 15 min.
One word... Pitiful. I called them out yesterday to look at the unit they sold me one year after the storm (Katrina). Well, thats exactly what he did looked at it i was told that the coils were dirty and needed vacuuming. he want to pull the A unit out (the Coil) and wash it with a water hose for an extra 200 on top of the $85 plus tax service charge. thank God I decided to clean it my self saving 200. he (service rep) told us that once clean it would get cool Not. I clean it up really good and it still didnt get cool. so let see I paid fosters $85 plus tax for diagnostic that didnt work mmmmm. next day I call a good friend of mine over to take a look, and he did something the previous Technician didnt do, he looked at the outside unit and immediately seen the problem ( the condenser). we picked up the part, installed it, and sh-zam I got cool air. re-cap I called for service got ms-diagnosed for $85 plus tax (no satisfaction) vs calling a friend fixing the problem for the price of a condenser... much cheaper and cool air.
Fosters = Excellence !!! from the 1st call, to the tech pulling out of the driveway, Excellence !!! I came home from work at 6:30 pm and the ac was out ! it was 90^ and brutal in the house. I called Fosters, explained the situation, and fortunately, their tech was finishing up at another call, and they had him here within 30 mins. I cant begin to tell you how grateful my family and I were. thanks, from, Smokinjoe !!!
We had a serious issue with water from the A/C system in attic causing part of ceiling to collapse at 4:00AM on a Sunday morning.Foster’s was there soon after I called them at 7:00AM and fixed the problem. They came early Monday morning the secure the damaged ceiling and are also sending someone to fix the drywall. Fantastic service!
FOSTERS AIR IS AWESOME! THEY ARE ALWAYS VERY HELPFULL AND KIND AND QUICK TO RESPOND!!
I had an issue with one of my ac units sweating. I had two other companies come out that were unable to diagnose the issue. Zach came and did an extremely through assessment and diagnosed the problem. He also found a couple of other unrelated issues that needed attention. They fixed everything (issues with return air, exhaust fan valve, etc) and the unit works better than ever. I can’t say enough good things about Foster’s.
Josh was on time and was very friendly and professional. As best as I can determine he did all that was required.
Sadly disappointed with Fosters. They were good in the past, but not anymore. Part of my complaint is personal, with one of the owners, partly of things I have heard on how they treat their employees, and with the service. Have already found someone cheaper and better.
Always very efficient, pleasant to deal with and reasonable on their fees.
Friendly and parts were half the price of the other two AC place I called
Excellent customer service, they went above and beyond . The tech who did both my service calls (Billy) was also most excellent!!!!!
Mr. Foster upgraded my system and has maintained it since day one. He has always stood behind his work and made sure we were happy with the product and the service we received.
THANK GOD FOR FOSTER!
Very fast, friendly and effieciant service got me back up and cooling in no time. Thanks!!!
Billy is a excellent tech.
I paid Fosters $800, what did I get . . . 1 cleaning last summer
Wonderful service with a smile
Helpful and professional.
Same day service.
Great emergency service!
Always professional, honest & gets the problem fixed!
Superb service.
Great company!
Had them look at my AC at one of my businesses they called me up they told me I needed an compressor for $2,500 dollars . I got second opinion my ac people they found burnt wire and capacitor total fix $160.00.