If you’re looking for a great place to serve the Forestry, Ag, or Construction Industries James River Equipment has got you covered. Every employee treats the customer as if it were their own family and not just 1 department either!! The Sales, Parts, and the Service/Rental departments all are top notch!!! James River Equipment (Four Rivers Equipment out west) has in shop repairs from basic PM Services all the way to replacing engines, transmissions, operator cabs and complete in frame rebuilds for certain products. The field technicians will do whatever they can in the field to minimize downtime as we all know downtime is lost revenue!!!
Always got what I need, everytime. Really nice people, great atmosphere. Highly recommend
I can only speak about parts sales. Seems they answer phones, walk ins and pick your order from the warehouse and still manage to get customers needs taken care of in a timely manner is all you can ask for.
The folks upfront at the parts counter are fantastic! Quick in and out with the parts I need and I deal with knowledgeable professionals who understand me when I show a picture of a part that I dont know the name of. Jamie and Daniel are 2 of the best in the business when it comes to equipment parts.
Great people to do business with
Sad how management treat their employees especially after they commit to working for their company through the John Deere program at Wake Tech. Community college. Which is a awesome program! But being a parent and watching what my adult son went through I wouldn’t recommend their company at all! After 6 years of hard work and higher management not doing anything about it, I’m glad he finally left the company.
Have not ben here yet i will come here but its a nice dealer
Super nice people really helpful
This place is terrible to their employees and the service manager demands perfection . I would advise everyone to stay away from this place if possible.
Knowledgeable staff on hand, your go to place for John deere construction equipment.
Very helpful
Always very helpful.
Good service, attentive and friendly employees
Excellent attention ... we have to wait for some spare parts but they solve your needs in the very short term
Excellent