The van was one hour late picking up my father from Alamitos West Rehab without any disregard for an elderly diabetic patient waiting uncomfortably & restless & hungry. Horrible customer service, from the owner to the staff answering the phone (Leticia), all liars covering up for their errors, very rude & hostile & disrespectful to customers. I spoke to the owner and didnt even do anything to resolve the problem, screaming at me on the phone and pointing the finger to Alamitos West, instead of owning their mistake. I definitely would not recommend any clients to them for transport which reflects on every poor rating score review of their clients. The owner and his staff should learn on proper telephone etiquette and good customer service. This company is the worst transport I have ever encountered. SUPER BAD!!!!

The worst service ever except for a great driver that picked up in the mornings only but other than that the owner and all the other driver are so rude and lazy, two of the drivers hit my neighbors car and never bother to get off and file a report or even leave any notes for my neighbor until my own disabled father told me personally then I called and reported but again nothing was done. The owner Art is an unprofessional person that Im not sure how he is managing a transportation company for disabled people. He was informed of all the incidents and nothing was done about it. The man needs to CLOSED his business or better off take off retired and stay home......

Lazy drivers