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The UPS Store
15507 Normandie Ave, Gardena, CA 90247, United States
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The UPS Store

Comments
Mi
Review №1

Danny is the best!! Helpful- friendly and takes the time to actually assist with anything we need

Ma
Review №2

Gabriella and Pamela were very helpful and sweet. They went above and beyond to help us with our issue. Highly recommend this branch!

Iv
Review №3

Always professional, friendly and respectful. Sometimes the store gets busy and the line goes out the door.

To
Review №4

Love the service. Friendly friendly friendly and helpful

Ta
Review №5

Love this store they’re very knowledgeable and helpful. I recommend to everyone!

Ji
Review №6

The slowest ups store I have been to. Waited over 15 minutes just to drop off a package. There were two employees at the cashier and they didnt seem to care there were lines out the door!

Ly
Review №7

Ive been a customer here for years. They are always respectful, professional and friendly. They even know me by name. :-)

Me
Review №8

Super long lines

Na
Review №9

The employees here are trying but unfortunately UPS does not have their act together. UPS has really gone down over the years and does not take care of their employees or customers.Note: Not enforcing COVID safety and do not even have sanitizer for use after touching their payment/signature pad which is required to use.

Ch
Review №10

In and out in 5 minutes or less, always.

W
Review №11

I used to always come to this store for all my mailing services because they are fast and friendly, however, during the summer you would think they would turn on the air conditioner...nope, my last few visits it has been extremely hot inside.Today was 80 degrees outside but it was 90 degrees inside the store. Why would you make your customers sweat while waiting in line?

Ra
Review №12

This store will try to double charge you for pickup/delivery. Be extremely careful about any extra fees. Highly recommend using another UPS store or the customer center on Western

Ch
Review №13

Super convenient for Amazon returns and for shipping things with UPS. Always friendly and efficient service at this location.

Ma
Review №14

My experience at UPS store in Gardena, CA, has always been a good one. They provide excellent customer service and work well together. They provide reminders about your mailbox due dates, welcome you with a small and always ask if there’s anything else they can do. It’s conveniently located which makes it easy to get to.

AN
Review №15

I had 4 Amazon returns today never had that many the Rep was very nice, didnt rush me at all. Always friendly and professional

Ig
Review №16

Great place to get your small business and occasional shipping needs taken care of. Friendly staff and competitive pricing. Im glad theyre a block away from home!

Mo
Review №17

I needed something mailed and something printed. Had great customer service. My experience was perfect.

Jo
Review №18

Best team ever! Always helpful, friendly, quick, and these guys always go the extra mile!! Thank you guys💕

Di
Review №19

They are always so helpful and very friendly.

Jo
Review №20

Not happy...if mail comes @12..its not put out till after 4...not what i paid for...mail should be made accessible to the customer

De
Review №21

I cant Express how exceptional the service was that I received from Danny and the Senior management at the Gardena location. I had 2 very sentimental chairs that belonged to my deceased mom shipped from Gardena to Lake Charles, LA. We had 1 hiccup occur during delivery but the professionals at the store made sure ALL MATTERS were resolved. We kept in communication and they never dropped the ball. I had complete confidence in them because of their communication and professionalism from the onset.Danny was the BEST!!!! he should be awarded for his customer service. He is very personable and I am sure other customers have had great experiences with him and at this store. I am from Houston Tx so it was great to experience warm friendly service in Cali. I can tell that Danny enjoys helping people and he is a true asset to the UPS Team.Thanks Gardena UPS for AWESOME service!!!!Denese Allen

Da
Review №22

I’ve always had a great experience with the people who work here and they were really helpful.

fr
Review №23

Always taken good care of here at this location.

J
Review №24

Don’t rent any mailbox from them because they will lie to you and say they offer 24 hour access for you to get your mail but it was just a lie to get my money they don’t give you 24 access to your mailbox they lie and say they don’t have the code bad service

Ma
Review №25

Closed for business

Wa
Review №26

Worst experience ever, try to pick up my package. They said they cant find it due to high volume and will call back and let me know. Never called back and its sending back to shipper. Its a $2000 equipment needed before Christmas

Je
Review №27

This is hands down the best run Mail store anywhere!They are always friendly, helpful and professional.I almost didnt write this review because i love this little gem and dont want everyone finding out about them and making it super busy like the post office WHICH I CANT STAND GOING TO!!!My time is money!Thanks for the excellent customer Service guys!

Ma
Review №28

Good & quick service!

La
Review №29

Went in this morning to get an item returned. Great customer service and fast at that. Very friendly service. I was in and out in about 5 minutes.

Ge
Review №30

Great service, always professional and courteous. All your mailing needs. I would highly recommend patronizing this business.

Ja
Review №31

Im glad they moved into the neighborhood and not too far from the post office

To
Review №32

This is one of my favorite UPS stores because its local and always kept clean however the staff here its very slow due to the fact that there is a low volume of customers here, still they could be more prompt.

To
Review №33

My go to UPS store. Quick and knowledgeable staff

Ki
Review №34

I love this location! It is by far the best UPS location out there with superb service!

Ru
Review №35

Best UPS store ever. Brandon is really helpful and friendly.

Ke
Review №36

I like the service I receive from this store. However the line sometimes is very long and sometimes its only one person working behind the counter. I just wish they have more staff members.If their notary is not available there is another notary inside the same plaza at the insurance office.

Li
Review №37

Friendly, customer-oriented personnel providing fast service.

Lo
Review №38

Knowledgeable, friendly and helpful staff.

Jo
Review №39

They dont hesitate to scan my packages unlike USPS across the street.

Ni
Review №40

Top service. Friendly staff

we
Review №41

Best ups store ever, great customer service

Mi
Review №42

Worst customer service and stuff that doesn’t know to do there job.Will never use UPS again just because this store!!!

11
Review №43

Horrible service!Stay away from this store!

be
Review №44

Helpful and chill

St
Review №45

Not at all helpful. Would not take a credit card over the phone come on this is the 21st century.

Lo
Review №46

This UPS Store is like our office. We count on the staff and they are always there for us.

Bo
Review №47

The owner cho is horrible

Ha
Review №48

A ups store with no ups envelopes for prepaid ups shipments.

Po
Review №49

Rare to find postcards there thanks!

Jo
Review №50

Notary, Very bad customer Service!

St
Review №51

I want to know if they take packages to Honduras

Information
43 Photos
51 Comments
4.1 Rating
  • Address:15507 Normandie Ave, Gardena, CA 90247, United States
  • Site:https://locations.theupsstore.com/ca/gardena/15507-s-normandie-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 310-516-7853
Categories
  • Freight forwarding service
  • Business center
  • Shipping and mailing service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:8:30am–7pm
  • Tuesday:Closed
  • Wednesday:8:30am–7pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:8:30am–7pm
  • Sunday:8:30am–7pm
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