Caliber Collision did a great repair job on my Toyota Tacoma. The repairs were completed a week earlier than quoted. In addition, my service advisor, Jin, kept me informed throughout the week. The staff there was also very friendly. Highly recommended!!

This is a great place to take your car for body repair, the did an outstanding job on my car.Everyone was very nice and they were done a week sooner than I expected. I highly recommend them!

My car looks just as new as if nothing happened. They do great work. Highly recommend

The staff here are super friendly. Appointments highly recommended. I came here to get an estimate on a car repair since it was requested by my insurance company. It was done quickly and everyone was so kind. I would definitely work with them again. Entrance is on Cannery St. Dont try to enter from Magnolia.

This shop did an excellent job repairing the damage on my vehicle after an accident I had. Dean was very helpful, kind, great at communicating and keeping me up to date with my vehicle. When I picked up my car it was nicely detailed and beautiful fixed. This shop is professional and has a nice staff. Thank you so much!

Awesome customer service they called me everyday to update me, it looks like nothing ever happened to my car. Looks like it did before the accident. They also detailed my car which was a really nice surprise

Use them 4 times over ten years. Great results and timely repairs.

Ive been going here ever since my first car accident (est 2005). Theyve fixed my car numerous times and have always been communicative, professional, and friendly. Most recently I had two unfortunate series of events, first was a hit and run within the past two weeks. Due to COVID- I was dreading dealing with my car. However, Shawn assisted me and made it as painless as possible. After getting my car back this past week, my car window was broken. Luis helped me the second time, he gave me a quote and continuously updated me. He fixed my car window within a span of an hour and it looks just like new.If youre looking for honest, communicative, and a timely body shop- this is it! Hopefully I wont have to go back anytime soon but this is my go to place for any body repairs.

Horrible service unless youre an insurance company paying them hundreds of thousands of dollars. Insurance companies out here in California really stick it to the people that pay the premiums.ADDED I was already there you didnt help me then but now I put in the review on here now youre all about helping me I wonder why that is???

Minor repairs to right passenger door, right passenger rear door, right rear wheel well moulding and rim. Looks like new.

They did a excellent job in repairing my bumper! Looks brand new! Love it!

I had repairs done at Caliber Collision 10 years ago and was extremely happy with the service and the results.Last week I had to repair my Chevy Suburban after an accident and AAA insurance referred me back here. I was skeptical if my second experience would live up to my first. Not only was the service and workmanship still top-notch but the repair was finished in LESS THAN HALF the time originally promised! AMAZING! I’m not expecting any future work will be done in the same timeframe but I know I can expect perfect results and great customer service.

Did a good job on my pickup replacement rear bumper.

I just recently had my vehicle repaired from hit on the rear. So far so good. For new bumper cover with new paint color, need more time to see how it work (but lifetime warranty anyway). People who work there are nice. Definitely, will recommend this shop to friends and family.

Totally satisfied with their work and friendly professional service

I will refer friends, family members come to Caliber Collision Auto Shop for cars repair services, when they need it.

Thank you caliber for great services and being promptly!

This was my 4th time using them. Each and every time they get my 6 stars for work and service. Thank you Sean.

Very professional and friendly will come back here if I ever needed.

The employees are very professional. As soon as I noticed that my tail light cover was installed with cracks all around I called Shawn up & he asked if i could stop by so he could take a look & once seen he didnt hesitate. He told me that he would order another one & as soon as the part comes in hell call me so I can bring the car up there. He did exactly that & I took my car there & they put the new one on & it only took about 10-15 minutes. The tail light cover I paid for was a used one. Shawn ordered a new one the second time around & didnt charge me anything. Thanks Caliber Collision for doing such a great job I will definitely always come to you for all my car repairs in the future. Also, Thank you Shawn youre awesome!

Its clean and the people who work here are always friendly and efficient. This has been my go to shop for any unfortunate incidents ...Ive used this repair shop for over five years.

They are super helpful and friendly right when you need it most. They do really good work as well!

They performed an awesome job on my car. Customer service is fantastic.

Quick response and extremely helpful!

My mom hit a curb and pulled off the front bumper of my car. Needless to say I was not happy. With my front bumper falling off, I took it to Caliber to see how much it would be. Im a student and I dont have too much money, but I couldnt go around with my bumper hanging. Shaun Cho helped me out. He knew i didnt have much money and my car isnt the newest, so he told me that he would attach my bumper and secure it so it wont apart. I asked him how much it would cost, and he just said not to worry about it. He attached it and didnt charge me a thing.Even though they didnt get to fix my car, I will certainly keep them in mind for any future repairs. Not taking advantage of me and being really honest was truly a blessing.

HAD MY VOLT REPAIRED AND I COULDNT BE HAPPIER WITH THE SERVICE. MY SERVICE ADVISER WAS WAS SO HELPFUL AND SINCERE. MY CAR CAME BACK JUST LIKE NEW, AND IT WAS DONE SO FAST. I WILL HIGHLY RECOMMEND THIS PLACE.

Been here twice for 2 different things. Both times were quick and convenient. A+

They did an excellent job repairing my car. I have used them a few times and they always do good work. They keep in good contact and have the repair done when they say they will.

Great place! Give you all the information you need the staff is very friendly and inviting. My go to place when ever I need to get my car repaired.

Highly recommend this place, super friendly & pristine work. Fine line work, not like those other sketchy places.

This was the body shop that the insurance company of the person that hit me sent me to get an estimate for my car. They called me everyday to make an appointment to come in for the estimate! That is a first for me! So I come in at the scheduled time and front desk seemed confused for a bit and had to pull up my information. I had a scheduled appointment time but still had to wait for the adjuster to come out to the front even though there was nobody else there! The adjuster was very polite but completely silent. I had to ask him questions and show him where the damage was (as if he hadn’t even read my claim number). He did email me the estimate quickly so that was a positive! I cannot comment on their body work but the office and adjusters seem to not really communicate well with customers. They told me I’m all set and I didn’t get any kind of paperwork! I had to ask for a business card!!!

Moon saved our butts. Its Easter Sunday and we were driving to meet family in my girlfriends brothers car. We hit something small and black while on the freeway and immediately pulled over to assess if there was any damage. We couldnt see anything and the tires werent loosing air so we figured all was well.As we merged back onto the highway we heard a loud scratchy sound which turned into repeated thumping ... Clearly things were not right.Being thats its Easter Sunday afternoon literally every auto shop was closed.We found one that was open but didnt actually make it there. We passed a place with couple of guys working on cars and decided to stop as we had no idea how far we could safely get.Turns out Caliber Collision was also closed but Moon took the time to take a look at our car. At first he tightened some screws underneath as we thought maybe we had just knocked something loose. Then as he lifted the car up the culprit revealed itself.A motorcycle helmet (the small black thing we hit) had found its way into and gotten lodged in the front drivers side wheel well.Moon wrestled it out (it was properly mangled) and with a smile said that is your problem! ...all fixedNeither myself or my girlfriend had any cash to give him for his troubles so I figured Id take the time to share our story of this wonderful and helpful act of kindness we we received.While I cant speak to the repairs here, I can speak to the character of the people working here. And I am so grateful for their helpfulness, kindness, and generosity.

The best. Shawn Lee runs a top notch body shop. Excellent and large and small scale work. He has done both for both my wifes car an mine.

Great staff, very professional techs and fast results. My car had the front bumper ripped and also the grill was severely damaged, but thanks to them now its like nothing ever happened. Even better, it was ready in 3 days. It was not cheap though, but hey, a professional job is never cheap, is it? At least I got a little discount at the end. Thank you Shaun, you and your team rock!

Came here to get my car fixed and it came out better than new ! The service here is great too

Great job fast and easy I would recommend them

Super friendly staff and Dean Nguyen was so helpful. He arranged for a quick fix to my bumper to keep it from falling off, so I can wait to bring the car in for repairs in a week or two. Im so grateful, since my gig schedule doesnt allow for a lot of wiggle room during the holidays. Dean, youre my hero!

They do quality work. Have used them twice. Both times great experience.

Fixed up my PT like it was new. Very Satisfied.

Jason went far and beyond with getting my car fixed. My car looks like new!

They have lied about everything that they did for me they asked me to bring my car back when the park was in they never called me so I contacted them they said the return the park so they night set me to the manager by the includes Louis that they dont work on Mercedes Benz they never have but yet my previous mmos cities beds had been in there twice and repaired they obviously dont know their business they actually lie about everything luis and another Asian guy who was service I meet are both liars you should not take your vehicle there they will scam you they are not good people I reported them to Mercury assurance and and reporting them to corporate office And the young ladies that work at the front desk are laffarges lazy and attitude I

Very professional and friendly staff. Had major damage to bumper of my Toyota 2002 4RNR. Friends complemented on the quality of work.

Excellent service - great customer service.

The staff and my estimator Shawn Cho made my experience so painless and easy. For a task that can be a headache, Caliber Collision in Garden Grove made my entire experience pleasant; so pleasant it made my day!

Ive had my 06 Siverado serviced here. Very professional, and good work.

Excellent service. My car looks like its never been hit.

They tooky car based upon a verbal agreement.. Very unprofessional.

Great service Din

Had some work done here. Had vehicle for a week. When I picked it up, there was a minor problem and had to bring it back. They rented me a car for the day and took care of the problem. Great guys.

Awesome service 👍🏼👍🏼👍🏼🎉

Great people excellent service they really go the extra mile for you.. 💖

Very good

Idk they did a half ass job on my car and on top of that I had to wait like 4 days longer due to them. So annoyed with these people.

Good business

Great work in timely fashion

Great customer service.

Not nice staff

Dont remember being here

They did some work in my truck but, l have to go back because they did the job wrong..

Ok, but now car wont start

They go above and beyond the call of duty!

Efficient

Knowledge staff

Nice and friendly

Very good service in general, good time to deliver the cars.

Very good and fast work