Awesome service, everyone is always super helpful, knowledgeable and honest. The honesty is the best part, it shows that they care more about doing right by the customer versus making as much money as they can off people. Its much appreciated! :)
Great Place. My car was towed there. Did everything over the phone. I was out on vacation when it was fixed and it wasnt a problem. No hassle, no fuss. Highly recommend. Thanks Alex and Friends
These guys are wonderful. Have been there a few times with different vehicles for repairs and sometimes just diagnostics. Alex is honest and complete - makes owning some older vehicles less concerning!
Always fast and dependable service, Check the reviews dont just take my word for itAlex and the guys are the most reliable dependable team in the entire metro detroit area . Thank You Guys!
I truly appreciate the ‘friendly’ nature of the owner. While talking to him on the phone and when I dropped my vehicle off. Their prices are reasonable and they finished working on my car a lot faster than what I expected. You will not regret taking your vehicle here for repairs.
Honest,experienced,friendly,professional+super cool.Will definitely do business with Alex+the crew again.
I dropped my car off for AC service & I asked if it was something that I couldnt get fixed right away how much would my bill be. I was told $65. When I was called to pick my car up I was told it took a charge & everything was fine,but just incase he put dye in so he could find any leaks if it does leak out, & my bill was $100.. Long story short it did leak out I took it back & I was told it would be $635 to repair the problems. Took it to another shop for a second opinion & they said within an hour of putting the dye in you can see the leak & they also gave me a price of $300 to do the repairs. I feel that Friends Auto new it was leaking when I picked my car up & my bill shouldve been $65 not a $100
Did such a fast and professional job. This will be our go to place (hopefully not too often) for repairs. THANKS FOR GETTING OUR TRUCK BACK ON THE ROAD.
By far the best service Ive had in a long time. Alex was very knowledgeable, diagnosed my problem and had it fixed in one day. He gave me such a fair price and Im grateful 🙏
Generally inexpensive. Trustable guys.
I have been going to Friends Auto since 2009, and I can honestly say I have never been disappointed....EVER. PERIOD. I remember the day when I first came. I was driving a 1999 Chevy Malibu. They kept that car running for me like no one else could. Ned (retired) and John are the best there is. They have always given me low price quotes, and if the job still required a hefty price, they would do what they could to bring the price down a little. I have referred others to this place because thats how confident I am in their services. In addition, their customer service is superior! They have always treated me and my children with the utmost respect. It is a warm atmospheric type auto repair shop, and not too long ago, they set up a coffee and cold water station for their guests. I highly recommend Friends Auto for all of your auto needs.
So i had transmission fluid leak on my 1997 geo tracker I called around and was literally told No, that my car was too old by the shops in my area. I gave friends auto a call 30 Minutes before close and he told me he’s got me bring it in . He called me back the next Business day and told me the problem and the price he gave me was awesome ! They were Very friendly and respectful ! Most importantly No transmission fluid leaks anymore ! I will be returning to get more work done on my tracker and I will always refer all my friends and family to Friends auto for any repairs !! I see why they call it friends auto because that’s how they treat you ! Thanks I really appreciate you !
Alex was a great help with my car repair. I will return for my needs
I moved to the Garden city area about a month ago. I had always used the same place to get car repairs done, and that place is now almost an hour away. I decided to give Friends a try, and I was highly impressed. They called and kept me updated with what was wrong, and what the price would be. My car was done when they said it would be. They did an amazing job, and I will definitely be returning for all future issues with my car.
I broke my turn signal lever on my Journey I call around 2:00pm Alex told me to bring it in and maybe he would get to it today but Definitely tomorrow well he called me later on in the day around 4:00pm and told me it was done and come get it and it would be $150.00Wow 👏when I called the dealership they wanted to change me $460.00 and other places wanted 200 to 300.great places go see Alex
I have been going here for several years now, and this is hands down the best auto service shop Ive ever found! The other reviews dont lie - They have the most honest, fair prices and they work FAST! I called today to see if they even had room to take my car in, and not only did they have room, but they fixed my breaks, headlight and oil change within a matter of a few hours. Alex, the owner, was amazing and took great care of me! I recommend him and his entire staff to everyone and will continue to use them for all my car needs :D
I would definitely recommend bringing your car here. Another business was trying to over charge me for a power steering leak and this place got my car in immediately, fixed it the same day, and charged me half of what the other business was trying to charge me. They even scraped off my car and brought it up to me when I got there. Great business!
Put car in cause my driver seat wasnt working. They tore off the panel on the back of the seat to fix it.Now I have to buy new seat.They did nothing to help me.
Needed a full tune up, super fast and fair pricing
Took my car after taking it to 2 different shops who did not diagnose the problem. Second place wanted to keep it for days. These guys called me in just a few hours although they had several cars in front of me. I was worried about the cost and was shocked at the amount, it was awesome!!! Definitely would recommend and will be using for any future work!!Honest group!
These guys always take good care of my car, and dont try to sell me stuff I dont need. Theyre fast and friendly, and their prices are reasonable. Only car place Ill go from now on!
Was recommended to Friends from a friend.... got me in right away!!Was very pleased!! Had my car towed there and they called me to explain my problem. Very nice and helpful ! I will be going back! Thank u!
Was able to get my car in the same day I called about my brakes. Very friendly and personable, and a great value! Will be returning for anything else my car needs.
Quick repair, friendly service, fair prices
Friends Auto is my go to Service and Repair Center. The staff is always so friendly and the work is amazing. Alex, the service specialist was very kind and helpful. 10/10 recommend.
This place is absolutely amazing they do great work and friendly and they always have my truck back the same day I would give more than 5 stars Ive been going there for 7 years and never been disappointed. Highly recommend! Best prices around and very fair and honest
Friendly service, fast and efficient with straightforward and honest mechanics! We had a great experience for service on my minivan, we will definitely be returning for any future car repair needs. Had an issue with my tire and they repaired it, checked and repaired the other 3 tired and didn’t even charge us!
Great place excellent service
Great service, very friendly and professional staff! was in and out and well updated on what needed to be done! definitely my new one stop shop! Will be back!
Friends auto is doing an AMAZING job at what they do, and still working to help people AND still making it easy to socially distance with leaving your car and paying with no physical interaction. The owner Alex is very nice and has always made us feel like valued customers! They deserve more than 5 stars⭐⭐⭐⭐⭐⭐
I am very happy with the quality and speed of the many repairs I needed to have done. I will be making Friends my go to if I ever need anything else done. Amazing no contact pickup. Thanks for everything!
I called around 4:45pm and the shop closes at 5, requesting an overdue oil change. Alex was very kind and told me to stop by. I brought my car in just for the oil change, although Alex inspected my entire vehicle, and went above and beyond to make sure I’m driving a safe care. You can tell he really cares about his customers and takes his job seriously. In the end, just charged me for the oil change!! Auto shops like this are very hard to find, and I’m so happy I found it. Will definitely be back, and highly recommend!!!
Very nice people took my car in to have a total look over on all components and steering drivetrain and other important parts they did a thorough job did not charge me a penny as soon as I can afford to get the work done Im going to do it two weeks at a time I would give them a 4.5
Amazing service, friendly staff, and great prices. I have nothing bad to say. Thank you for your above & beyond service, friends auto!
Great guy runs it avid Mustang Man
Alex and his crew took me in last minute to diagnose a problem with my vehicle. Within 3 hours my car was done and complete. I can now travel safely without worries thanks to friends auto services.
From the moment Friends Auto responded to my message requesting a quote via google maps I was impressed! With in moments of me pressing send i had my questions answered and was given 2 quotes.....we brought in our vehicle and low and behold they fixed the issue that day and it was wayyy cheaper than what we were quoted! That never happens...the problem was fixed in a timely manner and the staff was super friendly! If any issues arise in the future we will go back 100%. We highly recommend Friends Auto!
Very professional service and reasonable price. Would recommend anyone who wants honest and trustworthy service. Mary
I normally don’t do reviews but this place has done wonders for not only myself but my family as well. Very friendly and patient. I also always get break downs and explanations with details on what’s wrong with my car. Very satisfied!!
They fixed my daughter car,fast and was extremely reasonable
This was my first experience with Friends Auto as I just recently moved to the Detroit metro area. Finding a reliable shop these days is a difficult thing to do because it involves a lot of trust in who you hire. I had my F150s idler arm serviced here and I have nothing but great things to say. Their pricing, quality of work, and professionalism are excellent. Needless to say, whenever I have any issues in the future Friends will be my go to. Ive had the run around with various mechanics in the area, and Friends works with honesty and integrity. An auto repair shop like Friends is not easy to find, Thank you!
An awesome business, quick and I was back on the road!! Thank you Alex !!
I have been going to Friends since 2007. Perfect service EVERY TIME!! Last year, I moved. Friends is now a 50 minute drive for me. I still go to Friends. These folks are absolutely the best people who do great work for honest prices. John (the gentleman at the front desk), is a great person who gives very fair pricing.I rarely post reviews online. But, trust me - Friends Auto wont do you wrong!!!
Called and asked them to look at my muffler for a quote. I spoke to Alex the owner. I feel really blessed to have ran across this place. He took care of my car and gave me a great discount. The wait was short and the lobby was nice. I feel like I got lucky because if I went anywhere else I would have spent a few hundred dollars. I 100% would go back for all my car repairs and oil changes. I will recommend this place to everyone I know! Thanks Alex!
I love coming here. By far the best customer service. Reasonable rates, and very efficient. Thanks so much guys!!!
Excellent Job! These guys gave me a New Muffler on my Jeep at a great price yesterday. For any repairs for my car I’ll definitely be back! Great Service.
Cause a head casket to blow. Wouldnt recommend this place to anyone. We werent treated very nice after money was paid Thumbs down
The staff was very nice and keeping everyone safe by practice the CDC guide lines
I have been using Friends for years. They always give me a straight deal and dont attempt to manipulate for bigger sales. Often times if they see minor repairs they will fix them at no charge. Great group of guys and quick work. Highly recommend.
August 7, 2020. Started a new auto repair relationship with Friends today thanks to ALEX! Broke up with my previous local GC auto repair shop relationship of over 20 years due to them allowing a 23yr old to work on my car just because we had the same year and model car. I was almost killed in that relationship. We are done.I dropped my car off to Alex at 8:00am gave him the short story version of the previous repairs done in May that would possibly be connected to todays repair. Let him know if he needed to keep my car overnight I was ok with that, the previous shop would keep it 3 days at a time. I was surprised when Alex called at 10:30am saying he found and fixed the problem. The alternator belt was flapping around because it was not bolted in and the bolt was gone. He fixed the belt and bolted it in correctly and it was ready for pick up. As I scrunched up my face I asked how much it was going to cost me (only because I am used to paying over and above $100-200 each time at the other place) he tells me $45 and then I screamed in his ear Are you serious!!?? (sorry Alex!)So yes, I give Friends the 5stars it allows me but really I have to say I was 100% satisfied with them and especially Alex! 10/10
This place is a 40 minute drive for me but its worth it. Had some issues with exhaust and few other little things. They do quality work and are upfront and honest. Alex always goes above and beyond to ensure a great customer experience!
Honestly this is the best place in town, I have had them help me numerous times. Friends Auto always gives me GREAT LOW prices. They explain things to me and always make sure I understand what Im paying for. I just had a rim replaced and Alex went above and beyond the call of a mechanic to get me safely back on the road. Alex took time out of his busy day to find me a used part that matched my van perfectly had had my van in the shop within a day and fixed in 30 minutes. The staff is knowledgeable, fair and friendly. This place always saves me; always willing to go above and beyond even if its not necessarily a service they typically provide. They also have the BEST referrals, Im telling you give them a visit.
Got my car in right away and looked at. This is about my third time coming in and each time Alex has gone above and beyond to get me out of the shop with a smile on my face! Thanks again Friend’s Auto!
Great knowledgeable staff, kind n caring. Very reasonable prices
I really really like this place, they have really good works and they are professional. Alex the owner is a really nice guy and honest and reasonable. I came here because I my wrench light came on in my car on the dashboard and Alex new right way what it was soon as I came in . I will be coming to this place for now on.Thanks you friends !😊
I recently went to Friends Auto because I needed my power steering lines fixed/replaced. When I was calling around getting Quotes, Friends quoted me a few hundred dollars less than the other places I called and when all was said and done it was literally half what other wanted! It only took a few hours and they were super friendly there, they really live up to their name! Extremely reasonable prices and quick and friendly service, I’ll definitely be taking my car there for any other work I’ll need to have done.
This place treats you right!!! Alex is great at what he does... hes knowledgeable, honest, trustworthy and fast! I took my car in for an alignment and two part replacements. Alex managed to finish within hours and I couldnt be more satisfied with his work!I highly recommend Friends Auto Service Center to anyone looking to repair their car! You will not walk out disappointed!Thank you for being GREAT! 👍
Ive been taking my car here since 2012! Only place I trust. Not only do you have good quality service which is extremely important to me, but hey literally treat you like a friend. They are honest and actually take time to explain to me about what they do to my car. You can tell theyre extremely passionate and knowledgeable about what they do.
Use to know the owner, he sold out. Write up John hasnt changed, still good and friendly. He and mechanics are knowledgeable and wont screw you. Would recommend this place
John was wonderful. Excellent service and great prices. Im so thankful I found Friends auto. Highly recommended.
These guys worked so hard on my van thanks all of you...Hyundai ontourage...
Alex and John are very honest, outstanding people. They offer excellent and very timely service. Prices are better than reasonable and I wont trust any other shop to even look at my car. Friends Auto is the best! Thank you for being SO AWESOME!
Fair, honest, polite and profesional.
Prices are fair. Finished the same day
Always a positive experience. They do a great job at fair prices. Highly recommended! Thanks guys.
Time to leave a review. My Engine light would not turn off, the dealership said they fixed it and a week later it came on again. I talked with Alex, he said bring it in. He did not have the machine to test it but said he can figure it out. He spent over an hour and told me it was the gas cap. Alex told me I can go buy a new cap and put it on myself and he would not charge me for the inspection?? I told him to order it so I could pay him something. It has been 2 months and the light has not come on! First you trust then you gain faith. I have faith in Friends Auto and will have all repairs done there. Thank you Alex!!
Honest mechanics. Will tell u what is wrong and repair it for reasonable price. Good work. I would recommend to anyone. Ask for John, Honest good working man.
Hands down the most efficient (and reasonably priced) shop Ive been to. As a woman, I feel the sucker alarm goes off when I walk through the door of an auto shop. This was not the case at Friends. Alex was incredibly helpful and honest!!!! He actually showed me the part that was replaced and explained the issue. There was never a moment I felt taken advantage of. Thank you for putting me at ease!!! Friends will always get my business!!
This shop is awesome! John always takes such good care of me! They are reasonably priced and very efficient. This is the only place I trust to take my car!
While visiting family i needed an alignment, balance and tire rotation. I contacted Friends and dropped my car off. Soon after they found a lower control arm was worn and needed to be replaced.They took care of the original issues and the repair quickly, and at a price which didn’t impact our vacation. After 1200 mile journey home i can say all the work was done correctly as we had zero issues!Alex was friendly, professional, knowledgeable and Courteous.I would recommend friends to locals as well as people passing through. They are fair, professional and not looking to take advantage of out of towners.
First time customer, went in to change rotors/brakes and change oil. Honest service and excellent pricing. Didn’t need to change oil after all and I was in/out in couple hours. Surfing their WiFi made the time pass by quicker.
My husband and I have had the pleasure of knowing Alex, the owner of Friends Auto, for about four years now. We first met when he was working as a mechanic near our home in St. Clair Shores. When he told us he had purchased a shop of his own and would be moving to Garden City we were pretty disappointed as its at least an hour drive from us and with our crazy work schedules we knew it might be hard to get our cars out to see him. After he left we made the mistake of trying a couple different shops in our area but no one could compare to Alex or the work he does. So we did what we should have from the moment he left and made the trip to Garden City.To anyone reading this review, Alex is as decent and honest as they come. In a world where most people are just out for themselves, I promise you he isnt. Cars are absolutely this mans passion and hes incredibly good at what he does. He will never try and talk you into fixing something that isnt necessary and you will never leave his shop feeling taken advantage of. My husband and I are both happy and relieved to have him looking after our vehicles again and as long as hes working on cars we will never make the mistake of going anywhere else ever again
This was the most painless experience dealing with a auto repair shop. They are very kind, thorough, and efficient. I am very pleased and happy with the work I have had done on my vehicle.
I usually do not have time to write a review. But this guy deserves a review, 5 stars are not enough for him. I think his name is Alex, apperantly a new owner of the place. I went there he told me exactly what is wrong with my car and what is worth and not worth fixing. He did fix many things and I was surprised how reasonable his labor cost is. Others, would have charged me at least triple! Honest, nice, straight-forward and does a good job! Rare these days! Keep it up!
Great service, very polite, and fast work under busy conditions. Great prices as well. Making this my new stop shop for car repair and oil change!!!
The Auto Tech team /Mechanics John, Ned did a great job repairing my vehicle with a front drive shaft, air conditioner condenser and front break pads on my vehicle. The repairs were made in a timely manner & prices were reasonable. I am very satisfied with the results. I recommend this auto shop for your auto repairs.
Friends Auto always goes above and beyond. I no longer live in the area but still make an hour commute to bring my car here because the service is second to none. Friendly, accommodating and knowledgeable. Highly recommended!
Very good service
I’ve been going to Friends Auto for years! Today Alex helped me and he was awesome! He was very informative, and helpful. Got my car done in only a few hours! I would recommend Friends Auto to anyone who wants honest, reliable mechanics working on their veichles! All the workers are super friendly and do what they can to help you out!
First time customer, went in to change rotors/brakes and change oil. Honest service and excellent pricing. Didn’t need to change oil after all and I was in/out in couple hours. Surfing their WiFi made the time pass by quicker.
Ned and the rest of the guys at friends Auto Service took really good care of me. I was in and out quickly and the problem with my car has been just fine ever since. I recommend everyone to bring their vehicle in for service and let them take good care of you like they did for me. Thanks guys!
Fast, courteous, no-haggle service. I have had all of my automobiles maintained by Friends Auto over the last 10+ years. They are fast, inexpensive, and honest. If you are better-off getting a dealer-provided part, they will tell you. Best Auto Shop in the Metro....hands down!!!
Alex goes above and beyond for his customers. They are honest about what they are working on and charge a fair price. I feel safe when my car is in their shop knowing I am not getting ripped off. Thanks guys!
So this was my first time going there. I will def be back the guy at the front desk. ( I know he was probably told me his name a few times but im bad with them). Was super friendly an they only charged me what i needed an i got it back the next day which i was surprised cause normally places take forever with anything. So I will def be a return customer for anything my car will need.
Great customer service, very profesional and fast!
I needed a window regulator replaced in my vw, Friends Auto quoted me at $200 and needed to leave my car there all day. Instead, I bought the part at O’Reillys for $70 and got it installed by a shop down the street for $40 in 30 mins. No idea why I was getting overcharged. First and last time doing business.
Women beware! Friends auto is not your friend. Went in to have my daughters car checked over for a clicking noise it was making. They told me it was the catalytic converter and wanted to charge me 700 dollars to replace it and some radiator hoses. I took their quote and went to another shop. There they took me into the work bay and showed me that the catalytic converter was fine. Turned out it was the timing belt. So either their mechanics need better training,or they were trying to rip me off. Either way not good. I would avoid this place.
Great people. Very professional and kind.
THIS is a very nice garage where the guys do great work!!Precise and professional.Good prices and thorough with explaining whats needed to be done on or with your vehicle.I LIKE the place.
Ive been coming here for years. Everyone is always friendly and helpful. Personally, as a single female, I dont feel as though Im being taken advantage of. Theyre always honest and fairly priced (usually lower). Just good honest people that do great work!!
Alex is a great dude, and an even better mechanic I highly recommend this place if u need ur car worked on
I always get all my auto work done here. Very efficient and very friendly. No complaints about pricing, either.
Nice people who are honest and took great care of my car repair. In and out with reasonable rates. Great job guys.
Fair pricing and never had a complaint especially for a younger crowd i get all my oil changes here
Took my car in to get the struts replaced. They had me in and out in the same day. Quality people, quality work.I will take my car here again for suspension work (lets hope I dont have to)
I have been taking my vehicles to Friends Auto since we moved here in 2006. They are extremely honest, fair, and of course, friendly. I always know I am going to get a straight answer and get great quality repairs. I wont go anywhere else as long as I live in the area!
My family has used Friends for years. They are excellent to deal with and are very honest. This place is great!
I saved so much money going to Friends. They all were really nice and very professional. I went in to have the bushings to be fixed and they told me that the control arms and bushing should be replaced. So they saved me from having a later problem down the road. My experience was just Awesome. Thanks again Friends First time customer I will be back for other repairs!
I always go here to get my oil changed honest service & great prices.