Great service and very quick response. The speeds arent that bad either. I just hope they find out whats going on in Thoreau because this is the fourth day my internet went out. Technician came by yesterday and said that someone was blocking us from using the tower. So hopefully they are able to find out the issue very soon.

If i were you, id try to find other options. This place has horrible speeds at high rates. Not to mention the services disconnect randomly throughout the day. Sadly i am unable to get better internet where i live.

The best aervice evwr, cashier was evwr so nice. She answerws our queations, very friendly, and made us happy to be a new customer. Andrea was the best.

Had to wait outside for a few minutes only one customer in the office. A representative has to come outside. At least have a couple of chairs if a customer is waiting.

Neat company that really does work for the Navajo people, bringing telecommunications and Internet to very rural communities in the Navajo Nation must be a tough business.

I got offered good and friendly service and got all my questions answered for internet service.. Thank you for working with me and being patience

They repeatedly tell you their tech will be there. Months later they finally send out one. Drove past the house didn’t even look at numbers we have on the house. Didn’t say who he was or confirm any information with us. Does his thing and says we can’t get internet because it’s blocked. Then leaves. Any questions we ask are diverted to office. Overall bad experience even trying to get internet.

Nobody always there

One of the ladies at Central when was really rude we were trying to get new service but she didnt want anything to do with any of the information we gave and she pushed a custom out the door I dont know who she is but very bad reviews for her and that company

First off, I would like to give credit to Roberta B. for her excellent customer service that she has provided me with. Not only was she straight forward and fixed my problem, she also gave me up to date information on the status of my network connections. Her professionalism should not go unrecognized because she did everything in her power to get my internet back up and running. So, Roberta, thank you for all your help. If any one would like prompt professional service please ask for Roberta in customer service.

The most service oriented telecom company in the state. Employees there are vetted for positive attitude and work ethic. They find solutions to serve the hardest to reach customers rather than finding excuses not to.

Gives okay internet but the tech service has you calling them when it’s down to hook up your laptop to diagnose the problem???? That’s their job. Giving 1 Star because internet went out on New Years. & a couple of my days off.

Service (both telephone/internet) goes down WITHOUT notice putting everyones business on hold! A NOTICE WOULD BE NICE THAT WAY WE CAN MAKE ACCOMMODATIONS TO KEEP BUSINESS GOING WITHOUT HAVING TO WAIT MORE THAN 2 HOURS FOR SERVICE TO BE UP AGAIN!!!!!!

The tech came out today, was very helpful with the internet nd the quick response to my answers he was from Grants, thank u

I received a call from Roberta from this location and she was nothing but rude. She demanded I pay my bill today, even though it was already paid by the day the grants employee told me it needed to be paid by, otherwise my services would be shut off today. No notice nothing she was just going to cut my service with no notification at all thats a very bad company. I live in a town where internet companys are rare you need to fix the problems people are having. I was also given service that doesnt even give me the things I am paying for. I was told its because of trees but if that were the case the internet never should have been installed in the first place. This company if hard to get ahold of when things go wrong (which is most of the time) I will be switching services because of Roberta, she was to rude for me to keep the services.

Okay, I had a home phone with Sacred Wind ....home phone didnt work correctly.... They still charged me monthly for 3years.... And their CUSTOMER SERVICES is very POOR!! ....they need to work on their CUSTOMER SERVICE.... And fix the problems that people ask for....

Ive been waiting for 5 days for the Sacred Wind people too come and fix my internet connection and Im still waiting.Even now they still take forever to fix my internet connection what they need is expricened I.T workers to get the job done faster.

Sacred Wind is concerned with only one thing - turning a profit. Oh, your internet service went down for a few days? Sucks to be you. Dont even try asking for a credit to your account for those few days.Sacred Wind internet and phone charges are also astronomical, especially if youre not Native American. Natives get steep discounts, but if youre white...you should probably find a different ISP.Their internet cuts out all the time, is very slow, and is extremely unreliable.

Good service

Good service

Need more Staff workers.

Love