We were passing through on our way to California, had an exhaust issue. Called, very nice employee met me in the parking lot, greeted me and I provided the information about my issues. I had a timeline of when I needed my car repairs completed, they met the timeline, great price and I felt safe with these wonderful folks.

Good service, nice workers, expected show up time slower then usual.

Am very pleased with the service!! I was shopping for new tires. Went to every shop in town got Estimates and they were about the best. And was able to get it the next day. Will be back for a lot more for my truck.

Poncho Helped Us A Ton With Tires Very Quick Service!

Got my sons ac in his truck fixed in one day

Mike met us very late to sell us a tire that we desperately needed - took care of everything so quickly! Very helpful and efficient. Thanks mike!

Pancho and staff are awesome ..friendly and they make sure their customers are taken care of...

My mom and I were looking for tires after 5pm and we found this place. The customer service given is very courteous. My mom and I enjoyed the nicely cushioned chair outside, very comfortable. The workers are fast and helpful. They unloaded and loaded the tires for us. We definitely recommend services here for others looking for tire service after 5pm.

The team was amazing!! They saved us from being stuck overnight! En route from NY>Cali we got a flat right outside of Gallup. Thankfully they had the tire in stock and got us back on the road within the hour. Super nice people!!!

There prices are so high and service is terrible

Quality work, friendly staff & crew

American Muffler really stepped in to help me get the company vehicle started after a 1-year of non-movement. Pandemic was the excuse, no one took care of the vehicle as should have.Thank you for the assistance.

Good, fast service 👌

Genuine Awesomeness. IVAN IS THE GO TO GUY. Im amazed there is still service likes this out there.Last minute while towing, truck needed a regeneration -_- Under a time crunch called this and another shop. These guys came out and went above and beyond! Saved us a ton of time. Amazing customer service and work ethic. Little costly but highly recommend giving these guys your business. Ivan made the process easy simple and was very knowledgeable.

Derrick the mechanic very helpful and knowledgeable also great staff. Wont be dissatisfied will see shop is busy

Pretty cool dudes fair price to fix my tire

Fast. Respectful. Price was cheap. But they did wonderful work. Ty guys.

Everyone was polite and friendly and went above and beyond to help us when no one else was open. I would highly reccomend if in need in gallop

This place is the best! Finally a trustworthy mechanic that does not overcharge. Come here for everything and they will get it fixed. They are the best in town and they fix EVERYTHING!!!!

Best Service . I was on my way from Nevada to Houston Texas and I gotta accident the wind pull us out the freeway going to ravine 2:00am I call Manny tow services and only American Tow come to rescue us. Great service great price . Thanks guys

My F-350 broke down 38 miles out of Gallup on a Friday night. These guys drove out and found me, towed my rig back to their shop and then fixed the broken idler pulley and fan belt the next morning. One of their guys pointed out a problem with my right front tire - a problem I hadnt seen. He swapped out the damaged tire for my spare, which allowed me to get the rest of the way home without problems.He also gave me some good advice on improvements to ask my own mechanic about. He didnt try to sell me anything; he was just being helpful.Towing is always expensive - but they told me up front what it was going to cost me, and they stuck with their quote. And for late on a Friday night, and all that they did to help me out, I felt I got outstanding service at a fair rate.

Both brothers are amazing. They helped me out with new tires at a reasonable price. These guys are honorable, fair, and honest businessmen.

Agreed. These guys are hands down the best, fastest and cost effective. I was on a road trip from California to Michigan during winter storm Kayla and the car spun out on the highway. They rehung my exhaust, changed a shock absorber on the back axle, changed the oil, and flushed the coolant system. It was so inexpensive I dont feel right in sharing the final price for everything. But I come from the motor city where GM parts are easy to come by and ill say my trusted mechanic would have charged me the same for just the shock installed and the cost of the part. Long live American Muffler! I think the gentleman who worked on the cars name was Rodrigo. Dude you rock! You know what it means to be a mrchanic. No bullshit just get it done right as fast as possible. I was there less than an hour! Great Great Great place.

Great place for custom muffler work at a decent price

2in lift and 33s

American muffler was amaizing best price on the tow and customer service was great also the lowest price on tires

Place has improved. Impressed from where it came from in the past. Got my Catalytic Convertors installed, Thank YOU !!!!

Called for a simple tow to the dealer. 2 hours later they still werent here. Called back, was told the driver was having trouble with their truck and they would be here in 3 minutes. Still a no-show. Horrible!

***DO NOT LET THESE GUYS WORK ON ANYTHING YOU CARE ABOUT***If you are looking for dishonest service and horrible customer service this is the place for you. Im not from Gallup, and only used these guys because it was recommended to me. They charged me $300 to replace a the pinion bearing seal on my 2007 Suburban for me to find out they actually did nothing more than put some heavy weight gear oil in the differential case. I ended up replacing the entire rear end the next week myself, and found all the differential bolts to be rusted tight, and the seal to be old. Only thing touched was the drain plug on the differential case.

Best shop in Gallup .. they will get u the best price in the area

Great customer service and owner was awesome

They gave me a new muffler, filled up my gas then bought me a frosty and a shot across the street!! Then I woke up....😁😄

Omg really bad service. Just dont go there.

The manager is the bomb dot com man! Had my truck done in 2 hours!!

Awsomness