Jason at the Gaithersburg location is amazing beyond words. I make the trip past closer locations just to deal with him specifically in Gburg. His communication and transparency about everything is top notch. He’s a great guy and true credit to the Draeger operation. Thanks for everything Jason!
Marsha is the best ever always helped me with every step Jason is also great every one there is very nice an helpful I recommend this location❤️💯
Unfortunately I’ve been coming here for years and I’ve always dealt with Marsha and she’s the absolute best. She’s such a pleasant and wonderful person. I love the fact that you guys open early. Really helps me with my work schedule!!! 5 stars for this location and 10 stars for Marsha!!
I want to thank Marsham, Daniel, and Jason. While going through the DUI wasnt the most pleasant experience they were always very kind, helpful and professional during all our interactions. The few issues I had with the device were quickly sorted out by them.
Best experience ever. He was very very helpful and kind. He was easy to work with and always had a kind smile and attitude. I’m very thankful to have chosen this location. I highly recommend.
Daniel and Marsha were so patient, kind, and thorough. I was really anxious about this whole process. They set my mind at ease and even joked around a bit with me. They were busy but they made me feel like I was the only client. As someone who works in customer service, I applaud their level of service.
Update: Brian (District Manager)Is awesome and handles serious issues quickly and promptly. Almost done with my time here and will absolutely recommend this service & location to any others that may be in the same position. Thank you dearly Marsha and Brian !!!Let’s be honest here.... NO one wants to be here . Marsha & Daniel made this experience easy and bearable. Although my older SUV had some service lights on Daniel was patient and worked with me to stay compliant and on time! Daniel and Marsha went above and beyond for me. I’ll bet they will for you too. Thanks Guys!
Anybody needing these services should definitely go to this location. Marsha and Daniel are amazing, knowledgeable, super friendly and always on time. 10/10
I adore Marsha and Daniel. If you ever have to go to them I highly recommend them. They are great people . Also very nice and any questions you may have they answer them for you..
This is the first time I have had the interlock, and was very nervous about my first appointment. Marsha and Daniel were AMAZING! I had about 100 questions and they answered them all. They made me feel better about my shituation. Daniel was a rockstar with how quickly he installed my device. They have amazing customer service. Overall awesome experience. I would highly recommend this location.
Great people, great service. Thank you so much for making this part of the interlock process awesome :-)
Daniel and Marsha are the very best they always take care of me in a timely fashion they are very professional and I recommend them for all your breathalyzer needs 10 stars if I could 👍👍👍👍👍👍
I have been coming to this location for 9 months, and Daniel and Marsha have taken such great care of me...accommodating my schedule conflicts...etc., that I wish to recommend Draeger to everyone. Today I am finished and having it removed. Thank you!
If you ever need an interlock for your car go to draeger in Gaithersburg! Daniel and Marsha are amazing! They help in anyway and are very nice each time I see them! Thanks guys!
Best interlock service In Maryland hands down. Daniel S. Has been helpful with my concerns throughout the whole program. Mind you we are talking a year and some change here. Not saying I’ll have the interlock back in my car but if you need one in the vehicle and are in gaithersburg I do recommend Draeger
Marsha and Daniel are awesome people. I love how they’re open super early so I don’t have to be late for work and I beat traffic!
This is the best location, Daniel and Marsha are so kind and helpful. I recommend this location to anyone needing Interlock services!
Marsha and Daniel have been so awesome throughout my time with the program. Any questions or concerns I have, they’re always knowledgeable and helpful!
They do a good job Daniel and Marsha give very good customer service I was very satisfied
Daniel Sheppard and Marsha oltmann have been more then helpful and accomidating to me and my early morning schedule . For anyone in my situation I recommend drager over anybody
Glad that they are open early ...quick and easy
Piece of s*** place no one wants to go to. Charge you $30 if ur device locks out. 0/10 f*** this company
Great customer service
I like I had an experience I fell in love it made me laugh but Asus was blowing when it blew thanks for the experience gaithersburg 21006