They came and not only provided an extraordinary service, they demonstrated the quality of the people that works there: TRULY AMAZING! Thank you!
Prerna at One Source Systems has been very responsive to our AV needs, she is a great listener and follows up on her promises. We look forward to our continued support from the One Source System team!
Scott and John came out to replace a camera in our restaurant. They were on time, prepared for the job, efficient, and completed the job exactly how we wanted it. We will certainly continue to use One Source moving forward!
Prerna is amazing at coordinating schedules and booking us at the soonest possible availability. Brandon and the one source team are always so helpful, professional and quick to fix any issues. We highly recommend their services and appreciate their partnership.
Kudos to Rachel and Juan.We received support in a timely manner, just as Rachel explained.The service was excellent. Juan gave his time and attention to understand the issues we were experiencing, to resolve the problems, and to answer all of our questions. It was wonderful to work with him.Thank you, Rachel.Thank you, Juan.Thank you One Source!
One source was great when my business needed help they were available immediately. They came out right away and helped us address all our issues. On top of that they showed us how to work everything properly. Great service and great company.
Once again One Source comes through with timely and effective service. Juan is super responsive and knows everything there is to know about Micros. Daniel has provided us with superior service on site several times, getting up back up and running and not wasting any time.
Daniel from One Source Systems was quick to respond to my call for audio issues within my workplace. Daniel was knowledgeable of our system and was able to diagnose the cause of our issue. He made great recommendations for upgrades too.
Incredible customer service. Every experience Ive had with Thomas has been wonderful and hes so informative even though Im not tech savvy! I will always come to them for service, projects and questions!!
As a commercial property manager, I had a 5 star experience with Kevin at OneSource. We ran into several issues in coordinating with Verizon. His expertise, patience and communication made, what could have been a very frustrating ordeal, a very positive experience.
I’ve been working with One Source Systems for some time now and each time I’ve been impressed with their customer service. Juan their service manager has been especially helpful going above and beyond to make sure our MICROS system always gets back up and running. The most recent experience was rather grueling but Juan escalated the issue to a MICOROS technician but then continued to stay on top of my progress with MICROS and even provide advice to the MICROS technician on how to get my system back online. I am truly grateful for this companies help as I am a small business restaurant owner in DC. I highly recommend them!
I had a great experience with One Source Sytems. Daniel, the technician, was great to work with, and did a fantastic job on our sound system. He was very knowledgeable. I would definitely recommend One Source Systems for any AV work.
One Source was a real life saver for our business when our Micros system failed us. Oracle referred us to One Source and I couldn’t be luckier that they did. Juan especially was amazing at problem shooting, installing and finally upgrading our system. He stuck with us throughout the process until we were all sure that everything was running smoothly. Top care and effort to the end.
Local business that values their workmanship. Can’t say enough good things about One Source. Upfront & honest with all aspects and opinions to help someone that might have a limited understanding of technology. Looking forward to utilizing their new maintenance program!
Quick response and very knowledgeable staff. We had an emergency with our entire POS system and they came out the next day and resolved the issues!! Saved our you know what!! Highly recommend One Source!
They are a great company. Show up on time. Always take care of problem. Very knowledgeable Techs. Highly recommend
I recently had the opportunity to work with Juan at One Source. What an incredible experience!! Obviously when your POS system has problems, it’s ridiculously stressful. Juan completely understood this and acted in a professional and gracious manner. He diagnosed the problem so quickly and completed the work and got us up and running. He was so good I insisted that I buy him lunch. He followed up the next day with a phone call and made sure I had his cell number so that I may call if future problem arise. Since the original call I’ve had to use them 2 more times and both times I had similar experiences. These guys are the real thing and will continue to be my go to tech guys.Great job
They were quick, responsive and very professional. They also were able to explain everything in lay person terms that were easily understandable.
The people at One Source are THEE people you want to call for all of your tech needs. We have used them for everything from our MICROS POS to helping us link our networks to new service providers and beyond. They are always willing to go the extra mile even when its not during typical work hours. I will give a special mention to their field tech Juan who has bailed us out plenty of times. Of course anything that can go wrong in a restaurant usually happens when business is at its peak (nights and weekends) and he is always willing to help. I will continue to use them for a lifetime. Thank you One Source.
One Source has been awesome to work with. Originally had them come to the house and install 2 TVs and 6 speakers in our family room. Extremely knowledgeable and thorough. As result they are currently assisting me with a Lutron automated lighting control system for the house. In addition, they are also installing surveillance camera system for a rental property we own in Alexandria, VA. Great experience with the One Source team.
Fast easy and reliable. Best and the most honest company I ever worked with! 5stars!
One Source has been great with our company (both corporate and our outlying locations)! We had some major issues with our in-house cameras and they never gave up but worked until they fixed the problem. We love our tech (Juan DeLeon)! He is always friendly, responsive, and thorough! He even checks in periodically, without solicitation, just to make sure everything is running smoothly. Highly recommend OneSource...and Juan!
Daniel was the MAN!! Very friendly, very helpful answered all my questions, and gave me some small troubleshooting hints for future problems. Appreciate him.
Efficient, professional, and fast. Got our system up and running in a timely manner.
Scott was efficient and polite. He was in and out in a jiffy and allowed me to go about my day without skipping a beat.
I am a F&B manager at a fine dinning restaurant and two of our Micros POS system crashed on a Friday night during service. Our POS system was not communicating with any of the other POS system, cant update or refresh and tickets didnt print in the kitchen. Ive called One Source and a technician (Kevin) came out to service our location. After running some test he realized the cable that he needed to access was underneath the hutch which weights around a thousand pound. He could have said the hutch needs to be removed in order for him to work on the system; if this cant be done now (in middle of service) he will have to return instead, he understood the urgency and went above and beyond his call of duty. To make a long story short, it would have been a nightmare to operate a restaurant thats at full capacity without all systems in working condition. I would highly recommend One Source. Thank you so much for your assistant.
David and his team are total rockstars wether it comes to residential or commercial installations (have done both for me) daniel who worked on both projects always goes above and beyond. awesomecompany, great service will here again
Highly recommended! Fantastic team with a strong ability to listen, suggest, spec, install and follow through!
Great customer service!! Techs go the extra mile to make sure you are satisfied!
Exceptional service and very detail orientated.
Great service, quality of work, and excellent people!
One source team is very diligent and professional
Scott and Dan did a great job! Highly recommend!!!!
Quick and knowledgeable maintenance
Awesome service from Thomas!
Fast and worth the cost
Quick, knowledgeable and efficient!