user
ProClean Air Duct & Carpet Cleaning
416 E Diamond Ave, Gaithersburg, MD 20877, United States
Appearance
ProClean Air Duct & Carpet Cleaning

Comments
An
Review №1

I had the company’s technician look at my vents/HVAC unit to provide a quote for cleaning. After being told I have mold and a lot of dust and dirt in my vents, I purchased the mold package which was quite pricey, but I figured they’d do the job right. The next morning, I noticed a piece of wood from my staircase was missing and some dents as well. I contacted the company and the owner Terry called and told me it’s not possible for their machine to cause it. Yes, it is very possible for them to damage the staircase because of their heavy vacuum cleaner that they have a one man pull inside the house (the tech was a small man). He told me that nothing can be done, he wasn’t going to compensate me for the damages, and to ask a flooring company if the damages were possibly caused by a heavy machinery. So I did, I had 2 flooring companies look and was told it is possible. With this issue and my mistrust with the company, I decided to have a different company come and look at my HVAC unit/vents to confirm all mold and debris were removed, and was told they were not. I even hired a second company to recheck to make sure. After being told by 2 separate air duct cleaning companies about the lingering mold and debris, and having invoices from them for proof, I called Terry about it. Once again, he told me it’s not possible to still have mold/debris since they use “high quality equipments” and that he’s been in the business for over 30 years. It doesn’t matter what equipment you used, it didn’t do the job right, and if they’ve been around for that long then the job should have been done right in the first place. After sending him the company’s invoice, he wanted his tech to re-inspect the vents. The technicians arrived over an hr late than the scheduled time, and when they arrived they asked me which vents have mold. I told them to inspect the vents themselves since it’s their job. The techs had offered to redo the job and I said no, I’m already frustrated and don’t trust this company with their work. Terry and I spoke on the phone to find a solution, he apologized that there was still mold/debris and told me the tech who did the job has been with the company for 15 years but cleaning ducts is not his specialty…then why would you send him out to clean duct without properly training him? I asked for a refund back since the job was not done correctly for the price paid, he said no and that it’s not fair for him. After a long time going back and forth, he offered to redo the cleaning without any refund or get partial refund and not a re-clean. This company is unprofessional and a waste of time. I’m surprised they’ve been in business for this long. A good and honest company would offer a re-do of the job and compensate for my time and hassle, but no the owner is stubborn and selfish. I took neither offers and is disputing the charge with my credit card company. I don’t care what the good reviews say about them, this has been an awful experience with them and I will never use them again.

La
Review №2

I used this company to do a deep cleaning of my carpet. I admit the carpet was pretty dirty and stained up badly. Gerard and his assistant came and assessed the carpet condition. I will add pictures later. He recommended to get the carpet stretched but that will be something for my landlord to pursue. Otherwise the carpet really looks great!

Le
Review №3

VERY thorough job! Our technician Danny was so nice and he explained everything fully before doing any work. He showed us the actual parts that were dirty (including mold!) and then again after he cleaned everything. Very honest and kind technician.

Dg
Review №4

I used Pro Clean’s carpet cleaning services. Technician arrived within the window of time promised. Additionally, I received a gps tracking link for the van/truck so I’d know the precise time of arrival. I’m pleased with the services provided and my carpet looks and feels brand new again.

Ja
Review №5

The service technician informed me of services that I would need for HVAC cleaning. He took pictures before and after cleaning. Explanation of steps in the cleaning process were given. Instructions were provided on how to keep ducts and vents clean. The technician was very knowledgeable and rendered very good service!

St
Review №6

Danny came out to our home and inspected our vents for cleaning. He detected mold and was able to explain all of the different options we had and what he thought was best. They were very fair with their pricing and have excellent customer service, very responsive. Trustworthy small business that knows how to do things the right way. Highly recommend.

Gl
Review №7

ProClean arrived this morning and Juan did our ducks and vents and cleaned out the dryer vent. Excellent job and thorough. Very careful with equipment in our home. I appreciate that Juan took pictures before and after. What a difference. I would have Juan come back when needed again for our service. He was friendly and explained everything clearly before starting the job and after! Thank you so much for your service.

Al
Review №8

ProClean goes above and beyond for their customers! This is the second time I’ve used Proclean for duct cleaning and have had a great experience for both. The technician Juan is knowledgeable and professional. Overall this company communicates exceptionally well with customers and truly care to ensure the customer is satisfied with the service provided.

Am
Review №9

I called for an air duct cleaning. When the technician examined my duct system he found it virtually clean. He did however find mold. I wasn’t prepared to spend the amount of money required to remediate but I had to. With mold there’s really no choice. The tech was professional, helpful, and explained things to a T. He also gave me the option to split the payments in half which was really helpful. All in all great experience.

Ch
Review №10

The installer, Juan, was very efficient, thoroughly explained everything he was doing. I would recommend your company based on my experience.

Mi
Review №11

I called with a coupon for $249 vent cleaning service. They discovered that they were so dirty and had a lot of black mold. The vents had not been cleaned since built over 50 years agoThe customer service was top notch. I worked with one of the managers and she gave me a really good deal to take care of everything that needed to be done. The cost was $2,500. Now to upkeep the system will only cost around $250 to keep clean every couple of years.The amount of daily dust in the townhouse has been insane for decades. I only wished I had this service completed many years ago.

Pa
Review №12

I had ProClean come twice- once for the air duct and dryer vent cleaning and the other time for my carpet cleaning. I was very fortunate that I had ProClean come for the air duct cleaning because they found mold which the other company did not. Both times they were very professional and thorough. I would highly recommend ProClean.

Ke
Review №13

Costly Service. I initially I called for the Basic Package ($249.95), however, when the tech arrived I found out that the price would only cover using a portable vacuum to vacuum the vent covers. If I wanted my system and ducts cleaned, the Mold Treatment Package would do it at a cost of $1,985.00. With that in mind, I am told about their Mold & UV Package and how much better it would be for killing bacteria at a cost of $2,699.00. Additionally, I am told the Mold Treatment Package would come with a 3-year warranty and the Mold+UV Package would come with a 5-year warranty. Nothing was clearly said about what the warranty covered. All the information was verbal and there was no hard copy of the information to read.Well, I opted for the Mold+UV Package. After all the work was completed, I found out that the warranty was only for mold buildup and the warranty was only good if I call in ProClean every two years to do the Basic Package ($249.95) Service. Additionally, there is no customer warranty for the UV light/assembly. Only ProClean gets warranty from Manufacture. Also to mention, the lamp is suppose to be replaced every year and ProClean has to be called in to do the work (at a cost). Hence, this initial cleaning is getting more expensive than originally thought.In the evening, I got the part number of the UV Unit. I Google the part and found it can be purchased for $220 to $240 on the open market.Overall, this day was an expensive day for me. I’m not sure if I made the right decision. If I had the facts and cost earlier, perhaps I could have shopped around and made a better educated decision.The reason I gave at least 3 stars was because of the technician who serviced my unit. Very polite and professional. If the cost was not so high, I would surely recommend ProClean because of the technician.

Ri
Review №14

Our technician, Danny, was very professional and advised us on a number of issues regarding our HVAC unit. The unit had not been cleaned for some years, so it was time! The unit was thoroughly cleaned, including mold buildup in the condenser, where he installed UV protection at our request. He also cleaned out the dryer lint exhaust, which was partially blocked. Danny consulted with us on everything he did. He was at the house for a bit over 4 hours. The visit cost us more than we had been anticipating, but we feel confident that we have a cleaner system, particularly in light of the mold found. We are recommending this company to our neighbors.

Ka
Review №15

Service was prompt, thorough and professional. I trust the expertise of this company! They are also excellent communicators and respond quickly to questions. This was an excellent experience and I recommend them highly!

N
Review №16

I just purchase a new home and needed my air ducts and carpet cleaned. Juan serviced the air ducts and Gustavo cleaned the carpet. I am soooo happy with the service. They were on time, professional, friendly, and communicated in detail on what they were doing. They also wore their masks the whole time and the correct way. They also took before and after photos. Prices were very reasonable. Hands down ProClean is the best. I highly recommend ProClean to anyone and I will definitely use them in the future.

Ma
Review №17

Juan was so helpful and really explained what we needed to best take care of our home. He did an incredible job and was very professional and did an excellent job. Highly recommend

An
Review №18

Both techs were very good and professional. I feel that they went the extra mile to clean my ducts and my carpet. Juan did an excellent job cleaning my vents and Jose did an excellent job cleaning my carpets. I will definitely use ProClean again.

An
Review №19

I’ve used Proclean for years for carpet cleaning and really like working with them because they are a well run operation. I recently had them come for air duct cleaning and they discovered mold in my system which required added services. The technician, Juan Ramirez, thoroughly explained the added services and cost (which was significant) and allowed me to make my choice based on the information and then worked with me on the price given their current promotions. He was super helpful, thorough, and professional and I will definitely use them in the future for more frequent, routine maintenance.

An
Review №20

My carpets look like new! Miguel was very professional and thorough.

Su
Review №21

I am getting my house ready for wedding week and ProClean fit us in to clean 4 large area rugs in a timely, professional and friendly way fromThe scheduler to the fabulous technician!I’m sure i will request him back after the wedding as well!!!

Zo
Review №22

Miguel quintero, was excellent.Very professional. He had me review every room that was clean to my satisfaction and worked within my budget The carpet looks brand new. Will definitely use Proclean again.

My
Review №23

Deep carpet cleaning was done in four areas at my home. Jose Hernandez was courteous and professional. I would use his service again sometime in the future.

Ke
Review №24

We had the pleasure of having Danny complete a deep cleaning of our AC/Heating unit, vents, and filters. He did an amazing professional job while providing thorough explanations of each process he was conducting from start to finish. He provided valuable recommendations on future upkeep and maintenance for our specific unit.

He
Review №25

Miguel has prompt, quick and very efficient. My carpet looked brand new at completion and I would recommend this company to others.

Ge
Review №26

We had our carpets cleaned. They did an excellent job! Super professional and did a very thorough job. They were also very efficient. Our carpets look great. I would highly recommend.

Ma
Review №27

I didn’t get a chance to see the before and after of the duct cleaning, which I’ve seen in the past from others. He did show me the before and after of the furnace cleaning which was good. I had a bit of sticker shock on the price of the furnace cleaning at $400. It couldn’t have taken him but a few minutes to do.UPDATE: from my original review, I’ve been in contact with the owner. He was determined to make things right. I appreciated the follow up from him and his offer to get pics and make the price right. I would use them again.

To
Review №28

The customer service department provided a message on the arrival time of the technician and a GPS tracking link so you could track the exact arrival time. The PROCLEAN Technician Danny Rivas not only provided an excellent service job but also provided excellent customer service explaining the details of the service and shared before and after pictures of his work. I would highly recommend PROCLEAN for Air and Duct Cleaning and will be using them again.

La
Review №29

I typically dont use money mailer, but being newer to the NOVA area and having poor duct and carpet cleaning services done last year, I needed to find a new company. I saw a coupon for ProClean and called. I spoke with (I believe) Hayley on the phone. She was courteous and helped me easily schedule my appointments for cleaning services. I really appreciated getting a text message with confirmation and who was going to provide each service (also gave brief background on the technician). The work vans were clearly marked (no sketchy work vans), and the technicians were wearing company polos. Professional image was spot on.Jose Quintero performed our duct cleaning- and he was wonderful! On time, efficient, and thoroughly explained what he was doing. I did have a concern about some topical mold I had found on the outside of a duct in the utility room and showed him. He was able to check the ducts/vents, took photos, and (fortunately) there wasnt any mold other than what I had found. I felt comfortable and safe with Jose- as I was home alone at the time of his services; and thats very important to me. When we need our ducts cleaned again, I will ask for Jose by name.Jose (Eli ;] ) Hernandez did our carpets. He was just as wonderful! Punctual, communicative, and efficient! We had two sets of stairs and two bedrooms that needed cleaning. He pre-treated and used new cotton pads to clean (last company reused dirty ones.....I wasnt happy). He had a large floor cleaner he hauled for the bedrooms, and a handheld one for the stairs. Jose did a great job and was very nice!Overall, my experience with ProClean was great. I will be using them again for my carpet and air duct cleanings in the future. Much appreciated!

fo
Review №30

Jose was professional and friendly. We were moving out of a rental property and needed to clean carpet per our lease. We opted for the regular cleaning. Jose made quick work of it, got the stains out from my daughter’s kick drum. Will use again for future cleaning and maybe try the duct cleaning as well.

Ap
Review №31

The technician arrived as scheduled, very professional and took all safety precautions. He took pictures and made recommendation for cleaning the system up including adding a UV light. They did a good job. However, it was definitely more than the price quoted and what we had planned on spending, so Teri did everything he could to make sure that I was a satisfied customer. Still not sure if the UV light was needed in the upstairs unit.

Pa
Review №32

Technician was courteous professional and efficient. He explained the process, and got to the job of cleaning my ducts. Great job and the house is fresh and very pleasant.

Li
Review №33

I scheduled a whole house cleaning which entailed the carpets, tile and furniture. Jose was prompt, courteous, and attentive to my needs. He did a great job. I highly recommend ProClean for in-home service needs.

Am
Review №34

I purchased a deep carpet cleaning for two rooms, originally a regular cleaning, but technician upsaled us on arrival for an extra $10/per room. He suggested such as the carpet hadnt been cleaned since purchasing new two years previous.One room was completely empty and seemed to get out stained area. Second room had some furniture, and technician was able to push bed frame around as it was on wheels. Was not as happy with that room as still seemed dark in traffic areas, and even after the deep cleaning. I wonder if a regular cleaning would do nothing? Tech. indicated that those areas were probably threadbare or threadworn and therefore harder to get out stains, however there had been a rug over those areas, and upon inspection, carpet seemed to be just as full as other areas.In any case, Tech. was friendly, professional, and did a good job. I was slightly disappointed the cleaning hadnt worked better, as the carpet was in good condition, without heavy stains.

Ra
Review №35

Scheduling was prompt and efficient. Reminder messages and call the morning of service. Technician Juan was fabulous!

Ka
Review №36

Proclean provided outstanding service. They made several suggestions - none of which put pressure on us to upgrade. We did choose to do an upgrade or two because they were very relevant to the future operation and maintenance of our vents and ducts. Jose, our service technician, was extremely professional, answered all our questions, and explained everything he did. We highly recommend Proclean.

Ja
Review №37

I had my carpets & dining chairs cleaned. Mr. Gustavo arrived on time and gave me the specifics of costs for items not previously discussed. He then went about giving me some of the best cleaning service I’ve ever had, specially the dining chairs which I had considered re-covering! They were like new. And he finished early!!! I am very happy with the service. My home looks and feels clean. Thank you. Jackie Hall

Ed
Review №38

Cleaned our carpeting and we able to remove all of our many stains. Highly recommend ProClean!!!!

Ge
Review №39

Pro clean did an amazing job cleaning my carpets and are a top notch business that I’ve been using since the late ‘90’s. They have always been reliable, professional, prompt and always complete the job as promised. I highly recommend Pro Clean and will continue using them in the future

Na
Review №40

Fabulous team to work with. Would highly recommend using their service.

Am
Review №41

Deep cleaning technician, Danny, blow air only on exit fins and specks of dust all over the place. He has to cover and should clean the entire system with an agitator, but he didnt. Also, he requested above the estimated price for deep clean $850; however, I told him that the manager told me the service fee was $640, and he said ok with that price. What unprofessional job that lasts for 40 min and asking you $650? Also, I called the manager while he is working here but, no response........... so SAD!

An
Review №42

Jośe is very professional and very knowledgeable with 19+ yrs experience. He was excellent in showing what he was to do in cleaning the ducts and dryer vent. He also provided photos before and after. He also made certain that his services were done to code and suggested services to improve the air we breathe in our home.He followed COVID 19 precautions and suggested adding UV lights to our system.A good salesperson and representative of ProClean.Highly recommend this company and if you do receive Jośe as your technician all the better.

St
Review №43

Jose was really top notch, did fantastic job, would request him again. Thank u

Na
Review №44

I hired them to clean the air ducts and the dryer vents in our 3 bedroom condo. I was quoted a price of around $250 for the air vents and a discount if I did the dryer vent at the same time. After taking some photos of the ducts, the technician cleaned the dryer vent and charged us $580 for the dryer vent. He also stated it would be an additional $2200 for the vents. These prices are about 5 to 10 times higher than the averages in our area. Bait and switch at its best.

El
Review №45

Danny is the BEST!!! What a great experience. Called Proclean to do an air duct clean on my newly purchased home. Danny called 30 minute ahead to announce his arrival. Upon arriving Danny was very polite and professional. We walked to the HVAC unit where Danny did a full inspection of the unit and Ducts. He was very thorough and explained my current situation and recommend the best course of action. He believed it would be best to do a full deep cleaning service as my unit was new but the ducts were never cleaned which could lead to pre mature issues with unit and potential of mold in the ducts. He explained the pros and cons of the service I inquired about with Proclean and gave me his honest recommendation. I felt as if he was treating my home as if it was his own. Everything he explained made perfect sense, any questions I had he broke things down for me and made me feel very comfortable with his explanations. I spoke with my wife and it was a no-brainer, we would follow Dannys recommendation and got the Deep Cleaning. We rescheduled with Danny and like clock work, called 30 minutes ahead once again. Was really nice to have the same person come back to do the service. Danny was very detailed oriented. NO SHORT CUTS! you could tell he had many years of experience and took pride in his work. After he was finished, we walked through the vents, returns and unit and showed me everything he did. He showed me the before and after picture which I was so amazed by. He took his time, and cared about my home. I truly appreciate the work Danny did. Just an overall GREAT Experience. THANKYOU PROCLEAN and THANK YOU DANNY!! I recommend PROCLEAN to anyone for air duct cleaning.

Pe
Review №46

Jose was extremely knowledgeable and proficient. However, I thought the cost was very expensive. I should have shopped around but was short on time.

Jo
Review №47

We have been using PROCLEAN for years now and scheduled another air duct cleaning with them and Jose came out and did a great job but we had a small issue and Terry the owner called right away and resolved it beautifully. We are very satisfied and will continue using PROCLEAN. Highly recommend this company.

*
Review №48

After my previous review the owner contacted me regarding my concerns and addressed each one. I was extremely satisfied with him solving the problems quickly. This was a much better experience

St
Review №49

Geraldo did a great job cleaning our house carpet. He was professional and we are pleased with the outcome. Price was fair.

Ro
Review №50

This was my second time using ProClean for carpet cleaning. They were on time and hustled the entire time they were in my house. Excellent results. Highly recommended this company.

gl
Review №51

Today we had Juan do our air vent cleaning. He was extremely professional, explained everything step by step. He provided before, during and after photos. Not pushy at all. Worth the money!!Gustavo did our carpet cleaning. Quick and efficient. On time and super professional.

Fe
Review №52

First off, the gentleman did an excellent job cleaning our 13-year old carpet. The only downside was when he didnt use booties on his shoes when he walked into the house. We had to asked him to put them on, which he said he had planned to. He then asked me to move my car in the driveway so could park. I moved my car further up, but then he explained he wanted me to move my car completely, so I did. I didnt see any machinery, but I was in the kitchen the whole time. It was one of those after-the-fact that I wonder why I had to move my car into the street.

Da
Review №53

Danny and Jose were very professional, attentive and kind. They did an amazing job! I was a little afraid of having people over because of the COVID situation and because it was my first time cleaning the ducts and vents but I had a great experience with them. They explained everything and they followed safety requirements so I felt safe. Highly recommend doing business with them! I’m very happy! 😄

ch
Review №54

I hired ProClean for a fairly standard package deal on carpet cleaning. Their rep was on time, professional and did good work. He offered me additional services but did not give me a hard sell. It was a good experience and I would hire them again.

Mi
Review №55

Jose and Danny were solid guys - very professional and thorough. More expensive than I wanted, but they did a great job. Pay for what you get.

Sh
Review №56

I’m pretty disappointed in my experience with this company. I was excited to have my carpets cleaned and even paid the additional money for “deep cleansing”. Not only did quite a few spots not get cleared, but a month later it doesn’t look like my carpets were ever cleaned. I did a better job renting my own rug doctor. In addition I requested someone to contact me a few weeks ago to go over my concerns and no one reached out, which is why I’m now writing this review. The only reason I’m giving two stars is because they were easy to make an appointment with, on time and the employee was very pleasant.

ri
Review №57

Carpet cleaning. Jose, was very polite and efficient. We are not pleased that some stains were as noticible before the cleaning. Rate between 3-4

Jo
Review №58

I was very satisfied with the service you provided. By-the-way, your representative is a very good salesman and he represents Proclean very well! Thanks!

Ke
Review №59

The technician was very knowledgeable with 20 years experience and let me know exactly what I needed to do to clean my vent and air duck. I would definitely recommend this company to anyone that needed the services that they provide. Thank you Pro Clean.

Sh
Review №60

I also had my carpet cleaned. Techs were on time and explained what they were doing and offered suggestions.

La
Review №61

Jose Marez, the technician was amazing. He was knowledgeable and professional. He cleaned and secured my dryer vent. He knew exactly why I was having condensate in my dryer and collaborated with me. He informed me of maintenance going forward.

Sc
Review №62

The tech, Jose, was our tech, and he was great. We ended up to a lot more than I had anticipated, but it was needed. Thanks, guys, for a great job. See you in a couple of years!!

Ka
Review №63

Juan was courteous, professional, efficient, friendly, and honest. We plan to use ProClean again when were due for another cleaning.

Jo
Review №64

Very good professional service & cleaning of all vents & hvac system in just 2 hours, but it will cost about $1000 an hr for the most thorough cleaning in a 40 yr old system for the 1st time.

Ra
Review №65

I used Pro Clean Air Duct & Carpet Cleaning for all of my interior carpets this weekend. I can no tell you the last time my carpets looked so good and smelled so fresh with two very messy children and two very hairy dogs! On time, properly distanced and masked, very polite and thorough. I would highly recommend them to come into your home and do a fantastic job!

Ro
Review №66

Jose Marez called before arriving. Explained his plans before starting, after an initial inspections, offered options and completed his plan. Very professional.

Da
Review №67

Used ProClean in the past. They offer quality duct cleaning, however they need to address the finishing touches for the price paid. For example, dust clumps from vents were left on carpeting and furniture from nearby ducts which I personally had to clean up. Also, a duct vent screw that was taken out for deep cleaning in one of the duct vents was left standing upright on our basement floor. Good thing I caught it before my child entered the room. For the price paid, I expect a higher attention to detail in service.Update- since I posted, Proclean has contacted me to see if there was anything they could do to fix my unsatisfactory situation. They took my inputs seriously and seemed dedicated to improve upon the quality of the service they provide.

Ly
Review №68

I made the appointment over the phone with the owner and he was very respectful of my time. He was able to schedule me in pretty quickly and quoted me the price of $249.99 per unit. When the technician showed up, he looked sat my units and sold me a package that was $1100 per unit. Until now I don’t really understand what I paid for with the upgrade and feel a little cheated. With that said. The technician was very respectful and told me he had worked with ProClean for 21 years. There has to be something said about that! So I’m trusting that I got the best service and a good price.

Ro
Review №69

Very professional peoples, they know what they are doing, explain the work very well also provide picture of how the vents were at the beginning then after was clean. Very pleased with the work.

Ba
Review №70

SHAMEFUL!!!!! Zero stars, Technician completely scammed me! He showed me pictures of mold in my vents and gave me an outrageous quote for remediation. I got a 2nd opinion from a reputable company who said I have no mold in my ducts. In addition they said its very rare to have mold in ducts. He said he has only seen it 2 times since 1987.

Pa
Review №71

Awful odor was coming from the vents. The first company I called to clean the ducts lwas a complete waste of my hard earned money. ProClean came quickly and got it right. I am very pleased. Take it from me - make ProClean your FIRST call.

Sh
Review №72

I was asked to choose between two options $1,985 or $2,465 although the flyer says one air duct system, includes cleaning of all main ducts & access panels, any combination of return/supply vents up to 14 vents, each additional vent $15, expires 6/30/21 for only $249,95 reg $349,95 The Proclean technician refused to honor it and left the house although I offered to pay regular price of $349,95

Jo
Review №73

Needed a same day cleaning and the person to took my call was great and amazing they put me a quick hold to see if a person in the area could come out. With in 2 hours I had a person here cleaning the rugs and they were amazing!Jose was the person that came out and he was amazing and explained the process and time frame!!!I recommend using this company and I will be using again in the future!

Ri
Review №74

I had my carpet cleaned. The technician arrived on schedule, explained what my carpet needed to clean it, and finished the job quickly and efficiently, all for a reasonable price.

Ke
Review №75

Out standing customer service and explain each step of the cleaning process

Go
Review №76

The technical was great and performed professionally.

ca
Review №77

The service man broke my shredder when he moved it. He left without telling me that he had broken it.He also quoted $100 more when he arrived. One bedroom did not get cleaned. The quote was $190 he changed it to $290. I could not pay that much so he left off one bedroom which I will have to do at a later date.My shredded needs to be repaired or replaced by Proclean.

An
Review №78

I needed to get my sectional, chair and chase clean because they were gross from a family of 6 being all over them for the past 3 month with Covid. ProClean were able to get me in the next day! The price was very close to what I was quoted on the phone (I went with the upgrade foam cleaner). The technician was very professional and did an amazing job. My furniture looks great! Very pleased!

MI
Review №79

Jose did a fantastic job of thoroughly removing years of accumulated dust and mold in our ducts and vents. I was amazed at the results!

Au
Review №80

Cleaned microbial material out of HVAC system and ducts with a 5 year warranty.

Ch
Review №81

I hired ProClean to clean the carpets in the home I was renting. Jose called ahead to let me know when he would arrive. He arrived exactly at the beginning of the 2 hour window provided when I scheduled. His estimate of the time necessary was also spot on, and the carpets looked great when he was finished. I highly prize a company who is able to keep their schedule while providing outstanding quality of service; great job ProClean!!

Pa
Review №82

Jose did an excellent job cleaning the carpet in 12 areas of my home. We are extremely pleased. Professional and thorough.

Ta
Review №83

Friendly, on-time, professional carpet cleaning at a fraction of everyone else’s costs!

Ci
Review №84

Juan did a fabulous job in my carpets. He was very fast and professional. I had a few paint stains that I knew couldn’t be removed but they were lightened considerably. All the regular stains were removed nicely. The price was not bad at all. Around $250 for five rooms with deep cleaning. I will definitely be using ProClean again in the future and will request Juan!

ka
Review №85

Terry, Just wanted to let you know that your guys did an awesome job on our air ducts! Especially Jose. He was very professional, called when he was on his way, called when he got to the site, was thorough and provided an honest estimate of what he saw plus pictures, we felt confident and trusted him right away and once completed he waited for my husband to explain what was done, etc. Jose made us feel that we were working with a trustworthy company in the manner in which he vouched for his and the teams work. This helped us make our decision to do the work immediately without hesitation - despite not being there to oversee. Thank you Jose and Proclean! I slept well and comfortable knowing the air was better.

Je
Review №86

Danny was amazing, both knowledgeable and friendly. We needed some deep cleaning of our vents and Danny helped guide us through the different options. Danny showed us the different areas that were cleaned and even took some photos for before & after shots! Look on their website for pricing deals. We still need to call for a price adjustment

Da
Review №87

Excellent job ! We are renting and there where stains on carpet that they got up and we have no idea how long they had been there . Definitely recommend and would use again . We have dogs and they got it to smell really good

Sa
Review №88

Jose was fantastic. This was the second time that he has come to my home and provide duct cleaning services and he was very thorough and attentive. He knows what he is doing and works diligently to get the job done. I was very pleased with the service.

Da
Review №89

We had a great experience with Pro Clean. The techs that came out were very professional, hard working & explained everything thoroughly. The techs actually found mold in our duct, so we were disappointed but had to take care of it. Well definitely be using Pro Clean in the future for services.

Sh
Review №90

The carpet looks brand new. This unit has a lot of steps (2 stories) & the technician Jose did an outstanding job. Even though it was a little pricey, I couldnt have been more pleased. He worked really hard & the carpet looks amazing.

Ke
Review №91

I EXTENSIVELY researched air duct cleaning (and mold remediation in case we had this as an issue as identified in our home inspection report). The technician who came to our home was kind, knowledgeable, patient, diligent, respectful, and highly professional (+ over 20 years of experience). He provided photos of the significant mold throughout our system, showed the leaking cracked pipe & therefore the source of moisture for extensive mold growth, likely over several years, as evidenced by the amount of rust on other pipes in the vicinity of the leak. What was estimated to take two hours to remediate, in actuality took closer to four hours. We were not charged additional fees for the additional time. We opted to have UV lights installed at both air handlers and he knew not to install them too close to the air filter, which would damage the filters.

Sh
Review №92

Excellent carpet cleaning service!!! They don’t use water and instead they spray a formula that sanitizes and they got rid of cat dander and any left over pet hair that my vacuum did not pick up - Service Rep was on time fast, professional and carpet looked like new again, highly recommend - I am retired military and have had lots of moves involving carpet clearing - trust me - this Company does an exceptional job :)))).

Jo
Review №93

The best carpet cleaning method I have experienced. Carpets look and smell clean. The staff very courteous and knowledgeable on the carpet cleaning process.

ap
Review №94

The technician who came out was very personable, knowledgeable and efficient! The job (Dryer Vent Cleaning) only took 5 minutes itself to complete but being able to dry a load in 30 minutes instead of the 2hrs it was taking me to dry one load made $180 for 10 minutes top (including inspection and cleaning) worth spending! Thanks so much ProClean! You deserve your A+ BBB rating! Satisfied customer!

Jo
Review №95

For $750 I would expect more than what was done and spending more than an hour and a half doing everything. The extra money spent to have the technician drill 2 holes for the extensive cleaning was a joke. One hole was drilled into the return and did absolutely nothing because he had the grates off and there was nowhere for the air hose to go. The second hole was into the supply line and only allowed him to go in one direction. The dirt that was shown to me looked like everything that was in the return that I saw when I inspected before their arrival. The only difference I got between the $250 clean and the $750 clean (was quoted $650 over the phone) was a lighter wallet. To do the deep clean which included cleaning my coil, blower, and any mold remediation was $2000! I really dont know how these people can sleep at night charging these flat rate prices for the lack of results.

Od
Review №96

The Carpet cleaner expert did an amazingly thorough job by “reviving,” my mature carpet on my stairs & top floors They were whiter & plush again!

Le
Review №97

I had used Proclean a few times ago, and thought the cleaning they did was superior. JR arrived on time, showed me the alternatives, and went to work. Mainly the stair carpeting may be wearing out, but after cleaning they look great! The living room and hallways look very close to new, despite having a lot of use. I think their charges are worth the good work done. He is extremely knowledgeable and efficient. This is a shot of the living room after the cleaning!

Se
Review №98

These guys were amazing. They came and cleaned my air ducts, dryer vent, and put outside covers over my dryer vents. Excellent, courteous, and professional. I would recommend them to anyone

La
Review №99

I have had nothing but good experiences with ProClean. Their prices are reasonable and fair and they are flexible with payments! Ive had the pleasure of working with technician Jose Marez twice; he is absolutely FANTASTIC. We requested him personally for our air duct cleaning and mold remediation. I highly recommend them!

Cr
Review №100

Awesome service and the gentleman that cleaned my vents was very courteous. Will recommend and use them again.

Information
33 Photos
100 Comments
4.5 Rating
  • Address:416 E Diamond Ave, Gaithersburg, MD 20877, United States
  • Site:https://procleanairductcleaning.com/
  • Phone:+1 301-447-0610
Categories
  • Air duct cleaning service
  • Air conditioning contractor
  • Carpet cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8am–1pm
  • Thursday:Closed
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
Similar organizations