I typically do not submit customer reviews, but felt compelled with my recent service visit.In the past several months, many hours were spent scouring sources on the internet with hopes on finding a reputable team of auto specialists that would assist me with the procurement and installation of a custom suspension kit for my 2008 Toyota Camry. After reading the customer testimonials, I was convinced I had discovered the perfect venue.Mike, my service advisor, was professional, insightful and provided exemplary customer service from the scheduling process to the end result. Christian Canizares, the technician who worked on the vehicle was able to identify subsidiary components requiring replacement which not only helped to achieve the desired aesthetics of the vehicle, but also ensured the ride quality was not compromised. I even received a status update from Darren, one of the owners, when Mike was out of the office.Thank you to Continental Imports for valuing the customer experience and dialing in my vehicle! I will certainly return for future servicing needs.

Michael, Herb and crew were outstanding. No issues at all with service. Their estimate was fair, accurate and below the local dealers quote. Follow up 2 weeks later was perfect, got me right in the shop. This car was is a 2003 S430 Mercedes. Thanks!

Great customer service from start to finish! R.J. kept me informed every step of the way. They fixed everything my van needed and I wouldnt trust anyone else. I Really recommend this shop!

Continental Imports was recommended to me from a coworker for my BMW. They offer top notch customer service but at half the cost of the dealership. They are always helpful and knowledgeable about the goods and services they offer. Will definitely use them again in the future!

I would not take my car anywhere else. I have been doing business with these fine people for two and a half years. I came in after buying a used BMW 335i 2008 Sedan . I had previously taken it in to a dealership and the dealership could not access my computer which was posing to be a nightmare. Luckily I found CONTINENTAL Imports..... I knew theyd been in business for many years but that was all I knew. Dealerships told me my extended warranty was not worth the paper it was written on & couldnt access my computer. Well not only did I get a correct & accurate diagnosis but they took time and found issues that needed attention asap they also ask if I had bought an extended warranty on my car. I told them the Dealerships said it was no good. Well, it paid for itself many times in the beginning and continental Imports were great at doing all the paper work that was needed. That has been almost three years ago and I stand firm. I would not let anyone else maintain or repair my car. They keep it preforming like a brand new car. I love my car and I love my service shop. 💜 Everyone there goes out of their way to accommodate their customers, they offered to bring me three hours round trip home so I wouldnt have to rent a car. Who offers that on their own time ? These fine people certainly do......They are honest! I had no idea what I had bought but they did so many times I would come in and swear something was happening really bad and lots of places sadly would have let me keep thinking that. Not CONTINENTAL Imports, they fixed the problem and it was a minor problem that just sounded like a big problem so I know how honest they are... So if you are looking for a honest and reliable service center for your car look no further. Check them out. Thank you Adam ( my technician) and thanks to these awesome people who still run their business with ethics and morals not to mention they are super smart. I always hated a service center where they all stand around scratching their heads because they are not sure what the problem is. You will not see any of that at CONTINENTAL imports. They diagnose correctly the first time. Great services with honest and intelligent people servicing your needs. They offer a comfortable seating area and also a shuttle service. You will be glad you heard about them...I sure have been..( Renee)

Do you want somebody to throw some parts at your car and see what happens? Go wherever. Do you want your car REPAIRED? Visit Continental Imports! Theyre professional from the moment you pick up the phone. Their mechanics are genuine engineers and problem solvers, who will find out EXACTLY whats wrong and find the BEST way to fix it so it stays fixed! Theres no up-sell, no unnecessary parts, and no guessing around on the customers dime. If you love and value your car, you can trust that Continentals staff will treat the machine the way you would want it treated. Whether its a Toyota daily driver or a car show classic, your car will be treated like the rarest exotic. I personally have taken three different vehicles there, and I cant tell you how many pinches and snafus Continental has bailed me out of. If your car is important to you, and it breaks, call and get a quote. It will be worth it to get the job done right the first time. Even their customer areas and waiting room are clean, comfortable, and spacious!

Service with a smile! Jason is always accommodating. I know I can trust his recommendations and the quality of service!

“Excellent is an understatement! I could go on all day about how much I love Continental Imports! The work is impeccable, the staff are experts and extremely honest and professional but at the same time make you feel like family! The detail crew is a 10! They do a better job on the complimentary car wash than a $100 detail. My car always looks like brand new when I get it back and I head down the road confident that the job has been done right! Lastly they are fair on pricing, they have never ever over charged me. There is just no one with in 100 miles better than Continental Imports, and trust me I have been to them all! They are home for me!!!”

Excellent service performed in a timely manner. Took in my daughters car (she’s from out of state) and they were able to replace the motor mounts and axels in the limited time that was available. Jason in the service department kept me well informed and was very professional in all out interactions. I’d recommend these guys to anyone.

They found repairs I needed no one else had found. It was expensive repairs but the best service, comfortable waiting room with snacks and coffee. Got me a rental when it would take time for parts to arrive. Jason is the best.

Darren and Heidi run a top-notch operation, staffed with skillful and a personable team of technicians. My vehicles have always been diagnosed properly with recommended repairs correcting the problem first time, every time. During the most recent visit, the vehicle was completed and keys given to me within 10 minutes of the promised delivery time. Can’t beat that. I highly recommend Continental Imports.

We spun a rod bearing on our 2012 Mini Cooper S. They found a used motor with half the miles, completely went through it. They also found out the turbo blades were damaged while they were in the process of reassembling the motor. They called and asked if we wanted a new, not just doing the work and jacking up the price. We are very happy with the quality of their work. The had even been detailed before we pick it up. 14 days from the day I dropped off my car to the day we pick it up. I talk to one person, RJ Hamel, the entire time it was it the shop. He was courteous, respectful and professional. Our Mini will always be worked on at Continental Imports, but I seriously doubt it will need it!

They are the best! High quality repair for far less than the dealership without compromising our factory warranty. New customer for life:)

I have used Continental Imports for several years. I trust them to service my car and answer any questions or concerns I may have. Sometimes, the service may not be done that day, but I am informed of this when I take the car in. Everyone is kind and respectful.

If I could take all stars away I would. I was taken advantage of by this company because I was a woman who knew nothing about repairs. I spent a lot of money with them to fix my BMW. I got two new tires from them that are still under warranty but they refused to replace them. One is blown out. The other will eventually do the same. I called and spoke to Jason who said no we cant help you. How is that any kind of customer service or business ethics? If I was a vindictive person I could and would start a lawsuit against them for ripping me off and not honoring their warranties. Never will I return to this place again. Beware ladies if they you coming thru will take advantage of you. Pretty pathetic if you ask me.

I brought in my beloved 2005 MB E320 CDI which has had some work done on it to make it pretty special. They fixed the AC as well as adjusted the suspension to ride perfectly along with some other minor repairs. They work was top notch and the service was overall excellent. I highly recommend them as a repair vendor and I found them as a referral from another repair shop which speaks to their reputation. My service advisor is Mike and he goes above and beyond to ensure my car is taken care of.

As a first time customer at Continential Imports, they blew me away with the quality of their service and support. I felt like I was a valued customer for years. Chris C was incredibly knowledgable with answering my questions about tires and making recommendations. Him and Jason were able to get me in right for an appointment right away. They even went above and beyond by detailing and cleaning the inside of my car and lots of other thoughtful touches. All in all--top knoch staff with great customer service. Highly recommend!

Continental Imports is my go-to place for general repairs and maintenance for my BMW. Best prices for oil changes and repairs. They have been great about fixing issues and letting me know about things that may become a problem in the future that they are keeping an eye on (and not in a way that makes you feel like they are just trying to do unnecessary repairs or upselling you). My most recent visit was prompted by a light on my dash. I called in with a request for a diagnostic and that I was due for an oil change. I dropped off my key and the car in the morning (usually I get a ride to work or home from their driver, but I had someone to drive me on this particular morning) and got a call about updates, options, and prices from Heidi in the early afternoon. She is always great about answering questions and being clear about what is absolutely needed vs what would be good to do. It would have been a same-day service, but I wanted to get ahead of a maintenance issue that would have brought me back before my next oil change so I had them order a part and the car was able to be completed before the end of the next day. I highly recommend their services.

Unbelievably Awesome Service - I was referred to Continental Imports for warranty work on my Tundra. The customer service was outstanding and Jason made it so. The office staff also made a difference. I will definitely give Continental Imports the opportunity to work on my vehicles in the future as long as they continue to treat me right.

Outstanding experience! This was our second time having our Toyota Sienna serviced for warranty repairs at Continental Imports. Both times they handled all paperwork and inspections with the warranty company and made all repairs in a very timely manner! Great professionalism! We will always choose Continental over any other repair facility in Gainesville! Worked with Jason and Darren. Both exceptional!

Great service for my Mercedes! The guys at Continental are very professional and always keep me up to date with details about any repairs. No surprises when you use their services.

ABSOLUTELY the BEST!!! My daughter, who is a student at UF, had car issues and I was 5 hours away and needed someone I could trust to get her back on the road safely. Darren assured me they would help and he held TRUE to his word. Heidi, ( who is a SAINT in my opinion) explained everything ( in words I could understand) to me on what needed to be fixed as well as telling me what needed to be tended to in the future. I can not express my GRATITUDE to this company....THANK YOU for looking out for my daughter when I was unable to be there. You have a customer as long as she is living in Gainesville!!!!!!! xoxo, Mrs. Owens

I trust no other place to take care of my car. Thanks guys.

Used Continental for small engine repairs on my 2013 Honda Civic and they are awesome! Entire experience was easy and convenient. Definitely recommend this shop .

If you’re still using a dealership over these people, you are crazy. Great service, far better prices and my car runs better than it has in years. I always talk to Mike and his professionalism is outstanding. He’s honest and with his advice I save money in the long run. Some of the best customer service I’ve seen in Gainesville.

Brought in my Honda for routine maintenance and an oil change. The service department kept me well informed about the services that were needed (and some additional ones that were recommended) as well as timeline for completion. They also cleaned my car after servicing it, and it was the cleanest its ever been since I bought it. Will definitely be returning in the future.

Great communication of process with car. Very knowledgeable technicians.

I have had ups and downs with them. I was not saying anything but they asked. What seems to be a pattern from talking to others is that you leave the car for one thing and then get the dreaded call from Heidi about all the other things wrong. No pressure but “just so you will know.” For me once it was an oil leak but my oil gauge always said fine. So I had it repaired and within 3 weeks the oil gauge says I am low on oil. I took it back and got a long speech about cars like mine use a lot of oil although mine had not used any until they fixed it. On the plus side, without admitting they had screwed up, they fixed it a second time and gave me a free quart of oil. It has not used oil since so so much for they use oil explanation. I tried them again and guess what? Oil leaks. They gave me a 5000 estimate so I took it to the dealer. One oil leak, according to the dealer was because the wrong sized gasket had been installed. The second was the real thing and I had the dealer fix it. Bottom line, I probably will not be back but they seem very popular with others so you should try them and see how it goes. But be ready for the Heidi call.

I took two vehicles, both are Volvos, to them for service and they did an excellent job of examining them for a purchase. They did a great repair on one and washed them both. We have raced cars and owned all kinds of vehicles and this was the best place we have ever been to for service.

They went above and beyond with my 528i BMW and I learned a lot and the owners Hedi and Darren were very very professional and I am blessed and know I wouldn’t take my car any where else and extremely grateful and give them a A+ with out a doubt and felt like they treated me like family and what again a blessing for all they did for me and my car and while I don’t live in Flordia, and have family in Gainesville they again made me feel like “Family” thank you Josh, Darren and Hedi for getting all the many things done! Your awesome.. 🙏🙋‍♀️👍😎

Wow!! What a service with a smile.On a road trip from Upstate NY towing an Airstream with my Porsche Cayenne. I needed a oil change and no Porsche dealership would help me when I found Continental Imports. Jason and Heidi were very willing to help with my time constraints and the staff and the general service was excellent.I highly recommend this place.

This place exceeds and overachieves! I’ve never had such a smooth and stress free experience at any other repair shop. Both RJ and the other guy at the desk(I’m bad with names) are very professional and treat you like they care. Elvin did a great job on my van and everything is sounding and feeling much better while driving. I can’t say enough good things. Thank you Continental Imports. You guys really take the cake in customer service and quality.

Big kudos to Darren and Tommy at CI. They upgraded the suspension on my 12 Golf TDI, plus new bushings, tires. I enjoy driving my VW even more than before. They know their stuff in German cars. Will definitely be back. Thanks to Moranda up front for doing a great job handling a loaner vehicle and repair financing. 👍😊😊

Great service and staff. Always great to find a professional auto repair facility.

Jason of Continental Imports has always been of tremendous help whenever we need service on our cars. From questions to major repairs, he is prompt, professional, and works with the customer to get repairs done properly the first time. Not only that, he works on behalf of the customer to get the best price for the service/product needed. Jason is an asset to the company and we are grateful for your expertise and advice over the years. Thanks Continental Imports!

I visited continental imports because the battery was discharging whilst the vehicle was parked.The technicians ran a diagnostics test and using BMW on line service.The problem was identified and successfully resolved at an economical cost.The service crew both Heidi and Darryl were awesome and worked with me to arrive at a satisfactory conclusion.Go Gators!

I have been using Continental Imports since I moved from Miami to North Florida, they are extremely professional, great customer service, they will go the extra mile to solve your problems at a reasonable rate. I have several BMW M cars and i can only trust them to Continental Imports, Jason Praet is my service advisor and cant thank him enough for supporting me every time I need a service for one of my cars, I highly recommend this shop

Great repair and maintenance shop. If you have a high end car that needs top notch service look no further this shop gets the job done. I myself travel and hour and a half to get to the shop that’s tells you something right their.Das Allerbeste

They did a great job with all the repairs. They did it for the price they told me and had my car done when they said it would be done. Very satisfied with there work. Would recommend them to anyone.

Quality work and skillful technicians. Got some helpful advise from my service advisor Michael.

I called Continental Imports for help with some issues regarding my Cadillac. This company came highly recommended and I was extremely pleased. They were straight forward with the repairs I needed and did a fantastic job!

First class place. After going to Continental youll realize what youre not getting everywhere else. I truly felt like a valued customer here. They worked with me and gave a competitive price. Found my new car place with continental.

Car was referred here through 3rd part towing company. Has sat for nearly 2 months with not even a call back nor diagnostic.Answer to owner: We did have an appointment which was made via phone. You do have a domestic technician on staff. I did call in advance of my vehicle being dropped off and to give Car Warranty information. This secondary car is of use to our family! We thought we could trust you.

There are no words adequate to express how wonderful Continental is! The entire team is professional, knowledgable, caring, and just plain awesome!

WATCH OUT for the Financing for Repairs. Its actually a HARD INQUIRY on your Credit Report that will lower your Score even though the person at the Counter will assure you that it wont affect your Credit Score (found out the hard way). Thats what I was told when I asked several times because I was concerned about my score being affected. She even used the term Soft Inquiry. I was just at the Credit Fico Score needed to get my place at an affordable low $400 Deposit special, then all of a sudden, I received a call stating that I didnt qualify for the Move-in Special price anymore and would need to pay a Full $2,200 deposit since my Credit Score went down from months ago when they 1st checked when we discussed in advance my moving-in. I requested my report from the 3 Credit Bureaus to find out what was new on my report to cause this and Lo & Behold... the Hard Inquiry from Continental Imports dropped my Score. This was back in 2018.I was not able to afford any deposits out there, my lease was due to expire in less than 60days since it was not renewed because my plans were to move into the new place. So, I went through hell & back to find a place that wasnt so high to move-in which was in a Crummy run-down poor income neighborhood with poor plumbing. The Hard Inquiry remained on my Credit Report for an entire year, it didnt fall off until after actually over 12mos. Lesson learned.

I used to take my cars to the dealerships, but theyve changed my mind and found a new customer for life! I know that I can bring my vehicles to them and Ill get an honest, fair response. They have my best interest in mind, and their quality of work is second to none! Very informative, professional and friendly!

These guys are top tier. They handle the exotics; Porsche, Ferrari, Lamborghini, McLaren, Mercedes ....Even my C7 Corvette Z06:😃They handled the paperwork, do great work and are nice people to work with.Been in business 43 years.

Fantastic people to work with. They fixed my daughters car and kept me in the loop remotely. Went the extra mile and I would highly recommend this business to others!

I had been doing business with Continental Imports for over 10 years. Customers service is exceptional.I really appreciate them picking up and delivery my car. They go beyond the normal customer service and always friendly and courteous. I highly recommend their car repair service.

Continental Imports and your Service Advisor, Jason Praet were highly recommended as service specialists for my vehicle (BMW Z4).Jason researched and worked with everyone to complete the service that would be best needed for my car and they all did a exceptional job.Many Thanks!!

The first thing I did after getting my new 2019 BMW X5 50i is I took it straight to Daren and he installed the Velos Designwerkes stage 2 tuner and it made my X5 deliver a bigger punch than I imagined while adding over 100HP. Special thanks to Tristan Rogue who provided very helpful ideas and suggestions after the emails and phone conversation I had with him. He is a great person to work with and always has a positive and fun attitude while responding very quickly. Thank you guys!

Continental imports is an extremely quality and professional place to take your car. Darren and Heidi have done an amazing job working on my bmw over the years and its always a pleasure to know my car is in good hands.

Continental imports is an amazing shop! There is no where else I would take my BMW. Heidi is the service advisor I dealt with and she truly made my experience there hassle-free. She kept me up to date throughout the entire process. I would recommend this place to anyone that likes great customer service, fantastic attention to detail, and exceptional care! Thank you Heidi!

Continental has been out standing from customer service to the technicians, professional staff, just a great environment all around...

Great experience from start to finish! Came in for tire service and alignment and I was very impressed by their knowledge and commitment to getting things right. I wont take my car anywhere else in Gainesville.

Ive recently switched from the dealership to Continental Imports for my Luxury brand sports car. I must say I am very impressed with the knowledge and skills of Continental Imports. They are very thorough and have taken great care of my Audi. They found issues that I had that the dealership didnt see or care to mention and were able to correct them, i was looking at a couple thousand dollar bill, but the staff worked with me to find the best value for the parts I needed and ended up shaving about 500 off the cost of what needed to be done. I appreciate this, the other thing that struck my fancy is they handled the rental etc while they did the repairs. They also were able to complete the work in a timely fashion, I got my car back very clean and it drives like new. I will continue to tell anyone who will listen to skip the dealership and come to continental Imports. Thanks Guys!

Always good customer service. They take the time to pay attention to your requests. Excellent mechanics!!

Without a doubt my best experience of all time with auto service and repairs. #1 in customer service, you will know instantly this family owned business cares about you! From road assistance information and advice, diagnostics and repairs you are covered. Your vehicle maintenance and warranty serviced by the top import technicians anywhere! The most knowledgeable information about your vehicle you will find and can trust once you either call or walk in their door. If you love your ride like I do my X3, make an appointment for service and repairs. You will be glad you did!!!! Thanks to the Continental Imports of Gainesville, Inc. family!!!You are the best in the business!!!!

Best place in Gainesville to have your car serviced or repaired, especially if your drive a European model. Professional and quality work done on my BMW 330xi, and Heidi was super helpful every step of the way. Will recommend for the top service they provide.

I brought my camry here under my dealership warranty for a check engine light when no one else would fix it for a decent price and even fixed my front suspension. And I was more than satisfied with the results. My car was running like a champion after I picked it up. Ill know where to go when anymore lights come on the dash 👍

Continental Imports treated my car great and gave it a full inspection, gave me notes after my service about future repairs that would be helpful and did not charge any extra for it. One of the owners, Heidi, reached out to me personally during the service to update me on these notes and to keep me up to speed with my car. She - and everyone else working there who I interacted with - was super nice and understanding, taking the time to explain the full problems with my car and how to go about repairing those issues. I was stressed out about the car problems but Heidi was very supportive over the phone! At the end of the service they also gave my car a full external & internal cleaning, which was free and unexpected. All in all, this was a great place to go for my service as it was a reduced price to a dealership and the people there are genuine and care about their customers. I will be coming back and recommend it to those with foreign cars and want a better price than at the brand dealership!

Darren is the man! This shop is clearly very organized, committed to quality work, and the staff is very friendly. I wouldn’t take your vehicle anywhere else in Gainesville.

Extremely professional and detail oriented as well as friendly. Its a bit pricey but you can rest assured that the work done will be absolutely top notch. And above all they are honest and dont try to pressure (or guilt) you into having extra work done. I will definitely continue to take my Mercedes here in the future. Definitely worth it!

My CLA was stalling on the eco start stop. It was diagnosed as the utility battery and replaced without delay. Continental makes sure your car is returned clean! Jason, the service representative, kept me informed the entire process and is extremely helpful.

Great experience with Continental Imports. Service Representatives were very knowledgeable and helpful. Communicated with me what services were needed for the repair and future maintenance. I highly recommend Continental Imports. Very professional and friendly services.

New GTI SE Apr Stage 1+ and closed air intake. Mike is honest and awesome! He fit me in in between customers and explained why I should go stage 1+ instead of stage 1. Its bc my car is new, and has all of its factory warranty left. If VW fails to pay on a claim, APR warranty kicks in. I drove almost 3 hrs bc Continental Imports reputation reaches around the country with zero advertising.

My experience at Continental Imports has always been a good one. I stumbled onto this place in 2015 and my 750LI and I couldnt have found a better place to be cared for. Now, I take my GLC300 and the professionalism continues. All recommended services and repairs taken care of here at a fraction of the dealer cost. If I could take my Citadel to them for all recomended services I would. 100% recommend.

I have had a very bad experience with 5 different Mercedes benz service departments that made me believe they was messing with my car to continue to bring it back to them i got fed up & took it to this place I found on google, What a amazing place I have found they took care of all my problems at half the price Mercedes was charging me omg‼️ I will definitely bring my car here time & time again. Thank you Heidi for all of ur help u made the process so unbelievably easy

The entire team at Continental Imports is wonderful to work with! Very knowledgeable and professional and I can always count on them to handle any issues that my car may have. Wouldn’t go anywhere else!

The folks at Continental did a wonderful job with my daughter’s vehicle! It’s nice to have a place that you can trust. Thank You!

Outstanding service! I spoke to Jason, who provided expert advice to get me back on the road immediately, even though it was after hours. I would highly recommend Continental Imports, and plan on utilizing their services again in the near future!

They do excellent meticulous work. Keep records of all the work done on your vehicle and update you on scheduled maintenance and recalls. They diagnosed an issue with my Mercedes that was recall and they drove it to Mercedes for the work and brought it back. They even diagnosed an air bag trouble light as a Hyundai recall issue and even offered to take it to the dealer. Their customer service ethic is off the chain.

Friendly and honest staff. Very knowledgeable and reliable.

This place is amazing. The only complaints I heard from some of my friends is that it’s a little expensive compared to others. But if you want me to be honest, I do prefer paying more money for a place that you know they will take good care of your car. A place where you can leave you car for days and not worry about them scratching your car or they accidentally brake something and they tell you they found it like that for more money, blah blah.They also don’t pressure you. Many places they tells you that you NEED many stuff so they can get money of you. Even things you don’t really need. This place will tell you exactly what you need and help you find something not to expensive. I usually go to Mike from Sales. He is honestly amazing and always make sure my car is in good hands. When mike isn’t there the other people take care of me just like mike. They are all super friendly, organized and clean. And after they work on your car they actually clean it so it comes back to your hands all nice and clean.I will always pick this place to work on my car. Is the only shop I trust with my car.

Amazing customer service! anyone looking for honest work on their vehicles in gainesville, this is the place to go!

Reliable, professional and extremely competent. They go the extra mile to make sure everything is done right. I have much more confidence in their work than the local VW dealer, though they are a bit more expensive for scheduled maintenance. If they ran specials occasionally on routine work like oil changes so they were more price competitive, Id award them five stars since their work certainly rates it.

I have a 2016 BMW 435i That just got done with some modifications in the engine +4 new tires and I’ll tell you guys the car feels so much better very professional guys from my experience I’m coming back to them to add more modifications to the car in the future but if you guys want to get in touch with them give them a call they got five stars for me Hell of an experience

Very nice and friendly people, they do great work and clean your car for you! Very good service!

This review is long overdue, in fact I’m embarrassed at how long it took me to write this, but these two folks who own this shop, Darren and Heidi, are top notch. They run a very clean, professional shop, and they are extremely fair and honest. Once you walk into the shop, you can tell they absolutely love import and exotic cars.I’ve taken my wife’s car to them twice. The first time, it was a big engine job. They did it quickly and correctly, for a price I felt was definitely fair. It’s been almost two years and the work is still running strong.The second time I took my wife’s car in, the problem turned out to be something that wasn’t too difficult to fix. Instead of just quoting me to fix it, Darren came and talked to me and asked me if I’d prefer for him to just show me what to do and how to do it, and let me take care of it myself at home. Of course I accepted his offer. How many mechanics will do that for you? I was personally shocked he was willing to share his knowledge for free.If you’re looking for a fair, honest, clean and professional shop, you can’t beat this place.

I love Continental Imports because they are an affordable, trustworthy, and reliable business. Everyone from the front desk to my mechanics are amazing. Will be returning for any of my future auto needs.

Excellent company. I’m going in next week for a headlight replacement. I highly recommend this company.

I have never written a review before, but Continental Imports is without a doubt deserving of my first one. Heidi and Darren, along with Mike, truly care about their customers first and foremost. My husband and I began going to them just a few years ago, but they immediately made us feel as if we were customers of long-standing. After my husband passed away, I continued, and will continue, to go to Continental Imports because I trust them completely - they not only do excellent diagnostics to figure out what the problem is, but also then fix the problem expertly. In addition, if a repair is not vital at that particular time, they will tell you that instead of just automatically adding it to the bottom line. Prior to any road trip, I take my car to Heidi and Darren for them to make sure everything is in good shape because I know they will check it over completely to ensure I have no problems on the trip. I am extremely comfortable speaking to them about any issues with the car, and as I said, have complete and total trust in them. I can not recommend Continental Imports any more highly!

Heidi, and the rest of her team at Continental Imports could not have done a better job. From the first phone contact with Heidi, I knew I was in very competent and professional hands. She walked me through the entire process as I had never purchased tires online before, and made me feel very much at ease with her level of patience and knowledge. The tires were shipped out, and arrived the next day when I called and made an appointment for installation and alignment. When I arrived at Continental Imports, I was met by two gentlemen who greeted me and said that Heidi told them to be looking for me. Later that day, when my vehicle was ready, I was notified by a courteous phone call. They told where my completed vehicle was, and directed me to the office. The cashiers were practicing appropriate CDC suggested COVID-19 protocols as I made payment for the excellent work done, and I was also informed that my vehicle was sanitized as well. Heidi, the owner called and left me a voicemail as she was on a phone call and noticed I was paying, and wanted to meet me in person but was sorry that she was unable to do so. We talked later that evening and I told her how much I appreciated the way I was treated as well as the cleanliness of her facility and the staffs positive and friendly attitude. I cannot say enough positive about this wonderfully run business, and will certainly recommend them to friends, family and associates to Continental Imports.

Continental Imports is definately one of the best garage shops I have been serviced by. They always have given the best service they can provide and treat evrything of the qualities a dealership would. RJ is one of the staff that has always helped me and couldnt have asked for anyone better. Such a professional place and do plenty of work on high end vehicles and all others aswell. They provide customer service like no other and will help u out above and beyond!!

I got three quotes on transmission line repair and Continental was the best value BY FAR. They kept me in the loop in the repair, covered the costs of having parts sent overnight and most importantly they gave me an honest diagnostic of the problem and the most affordable quote to fix it. Another mechanic shop in town wrongly told me I needed a whole new transmission. RJ and the technicians at Continental identified the real issue of faulty transmission lines, fixed it and saved me thousands.

I have been bringing my Audi here since 2013. The Continental Imports Team, from the shop to management, and everyone in between have always provided premium service on my car. They really show their customers that they care about the service they provide and truly care about their customers.Great group of people.

Top of the line high end car repair-If you have a high end car you know you really need to keep it serviced or oh boy bad news.I have found them top to bottom to be a #1 Knowledgeable shop to get and keep your vehicle running in top shape.I have two Audi and Mercedes and travel 65 miles to get there so that tells you what I think of them. Give them a try you’ll be impressed!

This was my first visit to Continental European Imports. Before entrusting my BMW 650i convertible to any European specialist, I did an exhaustive research and review of every shop in west central Florida. When I read the reviews and 40+ year history of CI it stood out like a shining star. After forgetting the convertible top down during a brief sun shower, I created a complex electrical issue wherein one window would not initialize causing the top, back window, and trunk lid to become disabled. I drove 60 miles to Continental and within a few hours of diagnostics and testing they resolved the problem without selling me any parts. The owners, Darren and Heidi Jones kept in constant touch with me during the diagnostic work as if my car was the only one in the shop. After seeing the volume of European cars in their shop, I was pleasantly surprised at how they are able to give every owner such personal attention. Also, I must add, the bill was quite reasonable. Needless to say, I will drive the 60 miles next time my Bimmer needs service.

Very professional and honest. Good communicators as well. Things werent perfect after the first visit, so they got my car back in the shop quick and didnt charge me for the first visit. Very fair. Appreciate all the help!Update from more recently, they helped update many parts on my 1988 Land Rover Defender, and they did a great job. Not an easy task, and they are very thorough!

Excellent customer service and communication. Their prices were also less than half of the Mercedes dealership. Would highly recommend and I will not go elsewhere for repairs or service in the future for my Mercedes.

Bottom line - Darren and his team are amazing..!! I was referred to them by a friend and I couldnt be happier. Great personalities, great customer service, great price and top-notch work. I cant thank them enough for the job they did on my Audi.

Excellent and professional service. There is no Porsche dealership in Gainesville but after servicing and repairing my 911 at Continental I wouldn’t go anywhere else even if given the option. I highly recommend them. I didn’t expect such white glove service out of Gainesville. They were able to work with my warranty to have repairs done and delivered my vehicle to my office when complete. Looking forward to having my vehicle cared for long term by Continental Imports.

They performed an APR upgrade to my2016 Volkswagen Tiguan. I was very impressed by every staff person. Professional and friendly. Service was quick. Ill be returning as the need arises.

Mike and the rest of the team were very accommodating of my requests and able to answer all of my questions. They were able to work on my car in a timely manner and gave me rides to and from where I needed to be while my car was being worked on. Their work was done very well and extremely professionally and Ill definitely be coming here instead of the dealer in the future. This company cares about the cars they work on and the customers they serve. Thanks again!

Continental Imports of Gainesville, Inc. is an extremely professional environment where customers and their time are valued and respected. Staff members are polite and the technicians are very knowledgeable and thorough in their inspection and repairing of vehicles. They are honest people who will not charge you for unnecessary repairs. Being considerate of my time, they conveniently transported me to and from my job, which was greatly appreciated. Their prices are extremely reasonable in comparison to the local Mercedes Dealer. I trust them unconditionally to maintain my vehicle. You will not be disappointed in their servicing of your vehicle because customer satisfaction is their top priority and the repairs will be done right during your first visit.

Excellent service. Highly recommended.

The nearest Tesla service center is in JAX, so I decided to take my ‘18 Model 3 here for a tire swap, alignment and brake fluid flush. I ordered my tires from Tire Rack. I was very pleased with their work, the guys did an excellent job and took very good care of my car. The alignment presented them with a challenge, possibly due to my tire choice, which required me to return the car the next day, but they were able to resolve the issue. Highly recommend this shop if you own a Tesla in Gainesville.

Outstanding service!

Continental imports did a fabulous job repairing my 2016 BMW 535i.Heidi keep me informed along the way and handled an insurance claim for damage unfound from a previous incident.All the work was done flawlessly and car returned clean.I had a trip a few days afterwards of about 1700 miles and the cars performance was never better.Great power and averaged 34.5 mpg at 78 mph throughout.I am very pleased with my experience there. Thank you much Heidi and Teddy for you professional attention to detail and friendly service.I highly recommend Continental Imports if you care about your car because they proved to me they care just as much for it.The dealer is good, no doubt but CI is as good or better and costs less. Same parts same warranty on the work, why go anywhere else.Doug T., Alachua FLorida

I have did business with the owner directly for over a year now. Great people and fantastic business. Truly experts at what they do!