Everyone in this office has always been professional, pleasant, and helpful. Today, Rachel did a wonderful job helping me to solve a puzzle.
Rachel answered my questions to my complete satisfaction in no time. Great customer service.
Ive had many reasons to contact Tish Oleksy State Farm with various questions and occasional claims. They are excellent in every way. Though I havent lived in Gainesville since 1967 and have maintained residences in Washington State and Kissimmee, Florida Ive never changed my agent because of the service.
I was not satisfied with my former auto insurance. Ive had State Farm homeowners insurance for many years. I called State Farm to see if I could bundle car insurance with homeowners. Miranda Register received my call. She was friendly, knowledgeable, explained each step in the process she was going through and saved me money on both parts of my coverage. I highly recommend State Farm and I want to commend Miranda Register for being particularly good at what she does!! As a former school teacher I give Miranda a gold star and an A+.Joyce Chesnut
I have received excellent service from Mitchell. He has been very professional and responsive to all my needs. By bundling my car, home and umbrella policies together I saved more than $600 per year. I am so impressed with Mitchell if I could I would rate his service at a 10.
This office staff is nothing short of professional, courteous and knowledgeable. If I ever have a concern, someone is always available to help, answer questions and solve problems. Love dealing with Gabe and Jack! Highly recommend this office. Customer service is amazing.
Love this insurance company. Quick to get the answers when you call or email.
Called and spoke to Ashley her customer service was amazing. Would recommend to anyone.
Called for some information on insurance with State Farm and Ashley was so positive and bubbly. Great experience and would definitely recommend the customer service of this office!
Tishs office and her staff are top notch however, after doing business with State Farm for 30 years, when I needed them most, their claims department was a nightmare. Promises made then broken, delay after delay and NO COMMUNICATION. I immediately dropped them.
The agent that helped me this amwas extremely helpful and professional i would not think about changing ins companies.they are professional.
Sydney Tiller was awesome! She took the time to really answer all my questions so I could understand everything before I signed. She also got me a better rate than my previous insurance carrier could and I had been with them for 20 years! Definitely recommend!
Great staff, made taking care of my insurance easy and gave me one number to call for all my insurance policies
Sydney did an amazing job at helping get us insured quickly and affordable. We live in a different city in Florida and she was able to make sure we had the same great service as anyone sitting in her office. I have recommended several friends to her!
Alex was awesome and very helpful! Would do business with him again.
This StateFarm agency is truly the best group I’ve had the opportunity to secure and maintain auto and apartment insurance through. A customer for many years, I’ve moved out of state and, sadly, miss this office’s courteous, timely, friendly, and always professional service. Thanks to all of over the years. I will continue to recommend this Gainesville, FL based StateFarm office to anyone looking for great care and service.
Always very helpful and follow through.
I need to add one of my children to my policy. Rachel was great. She’s currently assisting me with a life insurance quote as well. Definitely recommend!
Sydney was a pleasure to work with. She was able to help get the best rate possible and really answered all the questions I had. Would definitely recommend this office!
The Staff is very friendly and helpful they don’t try to sale you anything you don’t need we received an awesome rate on our policy we couldn’t have picked a better company to do business with.
Excellent service and good insurance
I love these people and Mr Christian Martinez I love your professionalism and hospitality
Loved the energy and professionalism I received from Tish Oleksy State Farm. Amazing service and great deals!
I have been a customer of State Farm for 32 years and we currently live in Gainesville, Florida. I had a small matter that I needed to clear up and I was kind of getting the phone tag and emails, but no clear answer to my issue. Today I talked to Gabe Oleksy and I really enjoyed our conversation. He made me feel like he would get back to me with a resolution to my issue. I was pleasantly surprised when I later received an email from him. He was very thorough and attentive to what mattered to me the most. He stayed with me from beginning to end and was very informative. I appreciate the effort that this young man put in and I am so pleased with his level of customer service. Thank you Gabe! : )
Was with another company for decades and their customer service was not good. took a chance with State Farm (did hear they were expensive-not true) and I have only great things to say about rates, services and attending to my needs. and chris martinez was so awesome that i refered friends to State Farm because of their attentiveness to your needs.
Easy to work with. Took care of my insurance needs by phone. So far everything is good.
Miranda register is the most rude unprofessional person I have ever talked to and because of her I am changing insurance companies beware of this state farm.....
Christian Martinez has conducted himself in a very professional manner while providing great customer service. He has been so helpful to assist me with any of my questions, concerns and/or needs. I highly recommend anyone calling this state farm office to ask to speak with Christian.
I was pleasantly surprised when I recently began the request for quote cycle for car insurance. I went out to five agents/companies. Agent Gabe Oleksy was like getting a breath of fresh air. Finally an INSURANCE AGENT with a demeanor of a professional. Gabe I felt was all in while working with me to ensure I was informed and even suggested ways to save money. His friendly approach is what I demand and Gabe exceeded my expectations.
I worked with Sydney & she is fantastic! Very helpful & informative. I would highly recommend this StateFarm office!
Recently visited this office and had such a pleasant experience. I spoke with Benja and she was so kind and easy to work with. It seemed like everyone there was eager and happy to help, and I saw first hand how quickly they responded to and took care of their customers. Would highly recommend for your insurance needs.
Awesome company affordable and friendly tean
Every time I have called I have always had a great experience with Sydney Tiller and her staff. Very professional and a pleasure to speak with.
Sydney is great to work with. Very professional & quick to get quotes done.
Spoke with Sydney Tiller the other day about a friend that was wanting to get insurance on his condo. She was on it fast and gave him the information that he needed. Top notch service!!! I’ll be dealing with her from now on for all of my insurance needs.
Great customer service. Sydney is so personable and took care of every step of the sign-up process. We found our forever agent!❤️
There aren’t enough complimentary words to describe Tish and her amazing staff...we have been with State Farm over 25 years and with Tish since her arrival in Gainesville and there has never been a moment of regret. Her staff is knowledgeable, competent, courteous, and concerned with the individual needs of their customers. We have 3 cars, our home, and a motorcycle insured with them and there has rarely been an issue with the rates or the clarity of our policies. After Hurricane Irma, we had substantial damage to our home and there were several occasions of dealing with adjusters that left me in tears or on the edge of a nervous breakdown...Benja and Tish were invaluable and forever earned my loyalty by going to bat for us and being our advocates...they are truly wonderful!
Worked with Tish and Sydney when my daughter started driving. Sydney did an amazing job getting us a great price for three cars (with full coverage) as well as homeowners insurance. I did not feel pressured or like I was getting the runaround. I would definitely recommend talking with Sydney when shopping for insurance. Thanks Sydney!!
Love this office. I worked with Sydney, she was so helpful and walked me through every step! Recommend always.
I recently transferred my account from another local State Farm agent to Tish Oleksys office. I am so happy with their service! My accounts were messed up when I transferred over, and with one visit to the office, everything has been straightened out. Ive dealt with two people in the office so far and they were both exceedingly nice, helpful and knowledgeable. The office is warm and friendly and very well-run. Someone always answers the phone and is attentive to whatevers needed. Im super happy to have found this agent!!!!
After months of driving my car uninsured due to my strong feelings against working with insurance agents, I stumbled upon this office. Working with Kailey was the most pleasant experience I’ve had with a person of any kind hands down. She was extremely helpful and made sure I got the best rate possible while maintaining a professional but enjoyable banter. Makes me wish I got insured earlier!
Called Tish Oleksy’s office to get a quote on camper insurance. Spoke with Sydney Tiller and she walked me through all the steps and sent me a a quote the same day. She made the process easy and pain free. I highly recommend giving her a call for all your insurance needs.
For the past two years I have had my policies through this office. In that time I have experienced minor hiccups in processing with the corporation but this office ALWAYS gets things handled and taken care of swiftly! They make me feel like a person not just another number! For the past two months I have been working with Sydney as I added an additional car to my policy which I then in turned gifted to my son and from A-Z Sydney has handled the process diligently and without fail! She is so warm and friendly and I feel confident my needs will be met when requested. I couldn’t ask for a better experience from a provider! This office all around has been rockstars and I am so thankful I picked them to be my provider. Not to mention affordability for the quality of coverage has always been excellent!!
Tish and her team have been awesome with our clients. They provide our clients with timely and competitive quotes and are always thinking of ways to save our clients money. I have often called on weekends and get just as timely service as during the week. Not only do they provide great insurance but they also offer mortgages at great rates for our buyers. Thanks Tish!
I had the pleasure of dealing with this branch of State Farm recently and I cant say enough about how wonderful I found the experience to be. Getting a quick and reasonable home owners insurance estimate went so smoothly that I went back to purchase car insurance and was equally pleased. The office is conveniently located on Newberry and the entire staff makes you feel welcome as soon as you walk through the door.Im delighted with the policies I purchased and customer service I experienced.
Got insurance for the non-profit initially, got several calls once up for renewal, told each person that I went elsewhere, was still charged. The insurance quote was extremely high. The atmosphere was ok. The person who handled my paperwork was fired or quit. Given to someone else.
As a customer for seven years, I have never experienced the professionalism that Tish Olesky & staff provided with other companies. They always put their customers first. If you had a accident, birthday, or made changes to your policy, expect a courtesy phone call from Tish or her staff.
They always answer my questions quickly and kindly. Kailey helped me when I got into an accident and gave me advice on what to do. She was so kind and funny! When I called back to make a payment and spoke to Benjie, she was just as sweet! I’m bringing the whole office brownies when I get paid!
Im not a fan. Ive been with State Farm since 1985, with this office - almost 6 years and Ive only had a positive experience with one employee. I typically ask and wont talk to anyone else but Benja, but Im so fed up with these thirsty insurance companies and their pretentious we dont need your business attitude. We sought quotes and ended up with Progressive, same coverage for $100 less per month! Its a New Day, if we have to pay for insurance were not allowed to use, Im not paying for your overhead as well.
The staff is helpful, I will give them that. But the hours both online and on the door states that Monday thru Friday they open at 8 a.m. But when I showed up on Friday, September 28th @ 8:01 they were closed. They were still closed thirty minutes later. All i am saying is if your going to modify your business house, post a sign.
Tish and her office staff are extremely friendly and professional! They consistently provide excellent customer service and truly care about their clients, and will not hesitate to go the extra mile. State Farm offers a phenomenal product and Tishs office is one of the best around. Highly recommend to anyone looking for coverage!
This is an incredible agency to work with! I want to give a special thanks to Harold for assisting me with my policies. Hes patient and thorough and always answers all of my questions. If you need excellent customer service, hes the man to speak to! This agency is the best!
Tish Olesky State Farm is a great insurance. I was looking at switching companies from Progressive. I met Benja. She explained everything to me and gave me great rate for all services and to secure a great future. Thank you to Tish Oleksy and Benja for all your hard work and dedication.
Tish and her employees have been awesome to work with. I talked to Tish about my policy and she suggested the best options for me. After many years with her office, they impress me more and more every time I need their help. Awesome staff, awesome service.
We moved to Gainesville Florida in 2011 and the transition from other StateFarm agencys was seamless thanks to Benja at Tishs office. Benja is knowledgeable and patience to speak clearly due to my profound deafness and I am always provided with outstanding customer service. Plus other staffs too.Their website and app is easy to use. When my car broke down, I used the app to pinpoint my location and had help within less than an hour.The transition going from old car to new car and with their helps, it went smoothly. Had no issue.I will definitely recommend this Tish office to all my family and friends.
Lying thievesquoted rate on Home-Auto bundle that got me to change carriers.Immediately jacked the rate $200 more than I was paying.I killed there Home coverage and immediately they jacked the auto through the roof. My family had State Farm for 50 yrs and this is what I get
Im a student new to the area and Tish and her staff made the transition so easy for me. Moving can hectic and frustrating but when it came to my insurance I never once felt lost or frustrated. Everyone was so friendly and helpful and they explained everything so clearly to me. Would give more than 5 stars if I could!
Called regarding rates for a new car before I bought. Spoke with Kailey who was very informative. She has really good knowledge regarding what I will need. She is very pleasant and helped me understand the many questions I had.
Ill never move my insurance anywhere else. This office is excellent.
Tishs State Farm office is full of lovely individuals who were very kind and helpful whenever I needed them. I cannot recommend them highly enough! One of the best insurance agents around, in my humble opinion.
Tish Oleksy has been my agent for over 20 years. I live in Pensacola & kept her as my agent even though she moved her agency to Gainesville. She always goes the extra mile to insure her clients have the best possible service. Her office team is experienced and professional. I highly recommend this agency.
Quick and easy good customer service.
I had a lot of questions about full coverage on my new car. Miranda walked me through my options and was very informative and helpful. I will always use this office for my insurance needs. they are awesome
Always feel like a valued customer, they can help you with any of your needs.
Breanna was so patient and kind. Provided great customer service on one crazy dsyvthst I was habectoday. But she helped make it better. Very clear and knowledgeable at what she does. After today she needs a bonus. ;)
Very nice and professional and the main thing very understanding.
I had a bad experience with Statefarm. I changed my insurance from Geico to Statefarm and I paid in full for the 6-month period from mid-April. Suddenly out of the blue i get a bill for $120 for each of my cars (2 cars - so $240 in total) saying i have to pay for uninsured motorist, which I had opted out of when i took the insurance. I did not get any forms to sign and when i let statefarm know of it - talked to Miranda from Statefarm Gainesville - she was talking in a tone as if I was lying and was not understanding of my situation and nor was she looking to help me with my predicament. I told her nor did anyone mention that I will be receiving forms which needs to be signed and sent back nor did i receive any forms to sign. My perspective is, I should not be paying for something that I specifically opted out in the first place when i took the insurance. Horrible customer service and not in anyway looking to help the customers.
Best experience with State Farm from my initial quote to finalizing the transition from my previous car insurance company. Sydney was so helpful all along the way!!
I have been with Tish Oleksy State Farm for over 4 years now and I couldnt be happier. I was with Progressive for almost 10 years, watching as my premium went up and up. When I finally I had enough, I contacted Tisha Oleksy States Farm and my premium dropped $100 /month immediately, plus I finally was able to add renters insurance for next to nothing. When I purchased my new car (on a Saturday)...I left the dealer with my new car completely covered, as they took care of the change immediately..no hassles, no repeat calling to confirm anything....even my car saleaman at the dealership was impressed with their quick response.Recently, I was in desperate need for a quote on a business venture and needed an estimate on insurance for the business...Sarah took care of me on the spot, sending me a quote within minutes. She even did the changes I requested within the day. Thank you Tish Oleksy State Farm...and as I usually do, I recommend them to everyone.If you want to find excellent, quality customer service, this is the insurance company for you..the best in Gainesville.
Best customer service ever! Everyone very nice and helpful here!
We recently purchased a home In Gainesville and found the office very helpful going through the insurance requirements. They made recommendations to further safe guard our home and property. Their team was responsive and polite.
Friendly, knowledgeable staff. Prompt, courteous service. We have been with State Farm for years and are very happy that we chose Tish as our agent when we moved to Gainesville. Every experience with Tish and her team has been very positive and delightful.
Unfortunately had to call in after coming to get a better rate 🙃
Tish Oleksy has handled my firms real estate insurance, life insurance and our employee Simple IRA for nearly two decades. During that time she has always provided outstanding service. She is a true professional.
We recently moved to Gainesville and the transition from agencys was seamless thanks to the staff at Tishs office. They are very eager to help and solve any problems we have. I will always recommend.
Great Staff and Customer Service! Always ready and willing to assist! I always feel valued as a customer!
Sydney helped me to get a personal articles policy and was very helpful! Everyone at this office is very professional and the customer service is great!
The staff is incredible and are always ready to help a customer in need of advice. Im so glad to be with an insurance company that is genuinely on the customers side.
Ive been a client of Tish for over 15 years and she is AMAZING!!!!! She always goes out of her way to make sure you are taken care of. When I had my terrible car accident a few years back, she took care of my claim so quickly and even called my family several times while I was in the hospital to make sure I was ok. I promise you wont find a better agent out there!! Not to mention, her entire staff is awesome too!!
Taking my first stab at trying to get my own car insurance has been a pleasure with this branch of State Farm. :) I was helped by Sarah, who was very knowledgeable, personable, and truly went the extra mile to answer my questions. Highly recommend giving this branch a call, youll be pleasantly surprised by the fantastic customer service!
Im always taken care of here. I love them!
Awesome office, awesome staff I spoke with kaley about my insurance and she really helped explain my coverages and what the nonsense meansWill continue using statefarm until the day I die
Tish and her staff are great. I am always provided with outstanding customer service to assist with all my insurance needs.
Tish Olesky VILE experience!!! I have 4 State Farm policies (house and cars). I pay about $5000 a year in total insurance,,,, Was with an agent in office discussing a claim when Tish Olesky HERSELF barged into meeting and said in front of her other agents to DENY MY CLAIM. Said to my face I was making a FRAUDULENT claim. State Farm corporate OVERRULED her slander and accepted my claim for a crack in a windshield. I will take my 4 policies to another agent and will pursue escalated action. State Farm itself IS FINE. Been using State Farm for 23 years.... Tish Olesky is a bitter vile woman. No business owning an agency, let alone being in charge of other people. Smug and arrogant!!!! Avoid
We love Tish and all the employees at her office, we had a problem with one of our discounts falling off and it was resolved within minutes thanks to Sarah. If you ever have an issue they are ready to be of assistance at any time.
If you would like to experience customer service with saying everything but nothing is taken care of, please go there. And also when things happen, they would say we couldnt do anything but apologies. Apologies cant get you out of trouble. And their stupid mistakes would cost you 1000 bucks and they wouldnt be responsible for anything. This is not insurance company, but a trouble maker.
Got my quote quick and easy and save me money, I was very happy with all the help I got
This State Farm Office has the the best staff. Very friendly and always helpful.
Sydney was prompt and professional in resolving s billing issue. Thanks.
Love this office the staff is so friendly would recommend for anyone needing insurance
They were able to get me insurance for less than half of everybody else, for the same coverage!!! Go Tosh!!!
This branch is an embarrassment to State Farm. The staff here is beyond unprofessional. All of them are incompetent. Don’t give them your credit card information or you will never stop being charged like fraud after you have canceled your insurance. Stay far away from this office.
Kaitlynn is always awesome and help in every way possible!!! Definitely 5 star service!!!
Simply outstanding, from the first phone call through to execution, Tish and her team really know how to treat a customer.
Amazing Staff and Amazing Service
Sara is always on point we love her
Great office staff is great to work with.
Great office very nice people
Amazing service
My first car to my name yes