G-Pro assisted with gather pictures of hail damage and provided them directly to our insurance company. The installation crew came out and did the roof in 1-day. The quality of the installation was good. The crew was respectful of falling debris and they did a thorough job of cleaning the area at the end of the job. A week after the job was completed the crew boss and and inspector stopped out to insect the job. The skylight was replaced and it was a little off center however G-Pro sent out a contractor to install molding on the interior which looks better. I would use G-Pro again and I have recommended them to a friend.
G Pro was professional, quick, and generally easy to work with throughout the process of inspecting my roof, processing an insurance claim, and ultimately repairing and replacing the roof. Communication was prompt and professional. I had the sense that they were behaving honestly, pointing out what work was really needed but also the work that was not necessary and backing up their statements with photos. The completed the entire roof repair in a single day with no mess left behind. All in all, it was a stress-free process and my roof looks great so Id recommend G Pro to others!
Im highly satisfied with G Pro Exteriors and their knowledge. The roofers did a fast, professional job and cleaned up after themselves. They were also careful not to damage any furniture or plans along the sides of the house. Great work from the start to finish.
Great communication and even better service! Super fast and quality installation. Very satisfied!
Start to finish they were professional and helpful. I know 3 different people that have all used GPro as well and everyone thinks the same, GPro does it right!
Both the sales reps were very helpful and took care of everything, the guys that did the roof and the ones that did the gutters were very nice and polite. Were very pleased with the results and would recommend them. The Kennedys
I am very happy and satisfied with the work G Pro Exteriors has done on my roof. They were prompt, understanding, and took the time to explain what they were planning to do and confirming with me. They responded very quickly and were able to finish the process efficiently, faster and more precise than many other roofers.The salesperson and installation person were very helpful and compassionate when helping set a time that worked for me. Even after the installation, the team took the time to clean the surroundings, leaving no trace of the tiles or sealant on the grass.Overall, I’m completely content with G Pro Exterior’s roof service. I wholeheartedly refer G Pro Exteriors to anybody who is looking to get their roof fixed.
We are very happy with our experience using G Pro Exteriors for our roof replacement after a hail storm. When our insurance company originally denied our claim, Joey Michael went above and beyond to be an advocate for us and his perseverance resulted in our claim being approved.The company was very conscientious, professional, and took care around our property to protect landscaping during the installation. The guys meticulously cleaned up afterwards. G Pro began and had the job completed just as promised. The new roof looks great and we definitely recommend G-Pro Exteriors!
They were a great company to work with. Very knowledgeable and worked with us and our insurance company. They were very helpful with the insurance company and did a wonderful job on the roof. I would confidently recommend them to anyone I know in need of a new roof.
G Pro replaced our roof and gutters. They worked well with our insurance. They also communicated well and were very professional! We would recommend this company to anyone!
We had a roof replaced due to hail damage. They came out and explained everything to our satisfaction. They scheduled and were on time. They completed the work in 1 day. They cleaned up before they left. They worked with our insurance adjuster. They were always responsive to any questions we had. I would definitely recommend them!
Nick At G Pro Exteriors was professional, and most importantly he kept his word. His crew repaired my garage roof in an hour. Were very clean and efficient, I recommend this company to any one who wants professional quality and honestly. I will be using them in the near future. G Pro Exteriors is the way to go.
G Pro did a great job replacing our roof and gutter guards. Helped advocate with insurance claim. Work done well and quickly with excellent clean up. Joe Michael was great to work with throughout the process. I have recommended them to many friends and colleagues who need work done.
We worked with Joe Michael for our recent roof & gutter replacement. Joe was flexible to our schedule, was extremely knowledgeable and set proper expectations. I would recommend Joe and G Pro to family, friends and anyone that needs their roof replaced!
I’m very pleased with the quality and professionalism...they were very clean and organized....they had state of the art equipment that helped contain all the debris...I would recommend them for any roofing job
I recommend G Pro Exteriors. The crew worked so fast, cleaned up everything and were very polite. Joe worked with my insurance company to clear up any questions that came up. I will be using them again!
Great quality and professionalism. Did what they said they would do. Highly recommend.
The third roofing company I called. Austin came right out, gave us an estimate. Did ALL of the leg work for the insurance. After our insurance company approved the replacement the work was scheduled. Work was completed in one day. They cleaned up as they went. It was so easy working with GPRo. Would recommend them to anyone.
I had an excellent experience with G Pro Exteriors. Austin met with us and helped us through the process of getting a new roof. Our expectations were met and exceeded with Austin and the crew that put on our new roof, we would highly recommend them for anyone in the market for a new roof!
Experience was great no trouble.markus Thomas was so easy to work with. He did all the hard work for me.
Great job was here first thing in the morning & was done by 1 They did not leave any trash to clean up. I was very pleased
Joe with GPRO knocked on our door one Saturday after a storm and wanted to talk about roofs and insurance. Three months later, we have a brand new roof!While I tend to dismiss door to door salespeople out of hand, Joe impressed us with this knowledge of the roofing and insurance industries, and we signed a no pressure contract saying that if insurance approved a roof replacement, wed work with GPRO, and if not, the contract was null and void. Joe was our advocate throughout the whole process with the insurance adjuster, and it was great to have a second point of view when dealing with our insurance agency. He helped outline questions that were important to ask, and ultimately we got our roof covered minus our deductible.The only issue we had with the whole process was that there was not good communication on timing- we came home one day and there were just a bunch of roofing supplies on our lawn (not blocking the driveway tho, thankfully), and they were not able to give us a date on when the work would be completed until the day or two before they came out. They also did not call the morning of work beginning, and showed up at the house at 6:45am, surprising us and both dogs.Once work started, they were efficient and completed the job in less than a day. Our roof looks beautiful in the soft black shingles we chose. Were under warranty with them for 15 years, so I feel good about the quality of work done. Joe came out a few days after the roof was completed and did an inspection with us, and checked to see that we were happy with the work. Overall, Joe made the process so manageable and we really felt that we had an advocate on our side. The work was excellent and the roof looks perfect! Thank you Joe!
GPro Exteriors is a great company to work with for any of your home improvements! They are with you every step of the way from initial roof inspection, all the way until your project is completed. You will never feel like you have unanswered questions, and never feel unsure of exactly how the process is going to go. The communication is always fast, and thorough. As you can tell from the other reviews, the GPro team will go toe to toe with your insurance company to ensure you are receiving every penny you should be to get your project done right! I have known the manager, Joe, and the owner Jon for a very long time and have personally seen the tremendous amount of care and pride they put into their work. When it comes time for the big install day, the last thing you want as a homeowner is for the company you choose to be careless and not protect your home and property. GPro will be sure the setup is perfect, so no damage will be done during the demo, and no nails will be left floating around your yard. I have never seen another roofing company put so much effort into the set up to make absolute certain when they are cleaned up and gone, all you are left with is a beautiful brand new roof and a smile on your face. Highly recommend GPro!
Austin with GPro Exteriors was AMAZING! The communication was unlike anything Id ever experienced. He really took the time to sit down with me and go over all of my options. He stayed on the insurance company the whole time, even after they continually tried wearing me down. It finally got to the point where I just let him handle a lot of the correspondence and eventually we got everything approved! The insurance companies are always terrible to work with so its awesome to have a guy like Austin alongside you that knows the business so they cant fill your head full of lies or try and under-pay you nearly as easily. Austin took repeated trips out to the site to see how we were doing and followed up every step of the way. I was always informed and always knew what direction we were heading. Even after the work was being performed by his crew(which was super friendly), Austin took time out of his day to repeatedly stop by the job-site to confirm all was being done properly and according to plan--thats just unreal! No one does that once theyve made the sale!! I have recommended Austin and GPro to all of my friends and I will continually shout praises from the mountain-tops! This is how BUSINESS is DONE. Communication, Experience, High-Touch, Integrity, Compassion, Entertaining (ask about some of his crazy stories)--are just a few of the traits I would use to describe this encounter. Thank you Austin, Thank you GPro, Thank you Trent--for your high recommendation. God Bless you all!P.S. The 1-star review isnt warranted. ASK them what really happened.
Very professional and knowledgeable. GPRO has done excellent work for several of my family members and clients. As a Realtor I recommend GPRO for client roofing needs. A pleasure to work with.
This company may or may not do an excellent job to that I can not say. But as far as their salesmen Brian and Scott goes I can say that they are Very unethical .I would go so far as to say they prey on the elderly. Three people from GPro tricked my 82 year old Mother into signing a so called contract with them to have her roof,siding,gutters replaced. She told him at the time that she had no intentions of having her siding replaced . He thought because she had insurance money he could force her into replacing it. She has told him many times she has no intentions of having the work done by them,he continues to call & tell her she cant let anyone else touch her house or she will have to pay him anyway. She told him within the 3 day cancellation period that she wasnt going to use him,thats when he informed her she had no choice. Of course she doesnt have money for an attorney,so I will be calling the attorney general next.